Turkcell Launches Turkey’s Yaani Assistant
April 10 2019 - 8:42AM
Business Wire
Adding another ‘first’ to its track record in technology,
Turkcell (NYSE: TKC) (BIST: TCELL) today launches its AI-powered
personal assistant Yaani at Turkcell Technology Summit. As Turkey’s
technology industry and business leaders gather at Turkcell’s
Technology Summit for the 10th time in İstanbul, visitors
experienced next-generation technologies.
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Murat Erkan, Turkcell CEO, today
announced Turkcell's AI-powered personal assistant Yaani at
Turkcell Technology Summit in İstanbul. (Credits: Turkcell CEO)
Turkcell’s Digital Operator strategy has successfully increased
the interaction with its customers to more than 350 minutes,
compared to the standard relationship of 32 minutes telecom
operators have with customers. Turkcell has added the
transformative power of AI to its search engine Yaani and
introduces its upgraded version: Yaani Assistant, the personal
assistant that understands Turkish - on top of its several digital
services including BiP, fizy, TV+, lifebox.
Emphasizing customer-centric approach in Turkcell’s focus on its
financial, corporate and digital services and solutions,
“Turkcell’s digital transformation capability enables to take the
lead in the area as Industry 4.0 becomes a reality now. Recognizing
the immerse impacts of AI, today we announce our AI-powered
personal assistant: Yaani,” says Murat Erkan, Turkcell CEO.
“Offered as a technological instrument that enhances our
capabilities, Turkey’s first AI assistant Yaani will help us make
our customers’ lives easier and more convenient.”
During his speech, Turkcell CEO demonstrated Turkcell’s
breakthrough in combining AI and machine learning with a series of
Yaani Assistant’s unique capabilities – adapting to a user’s
patterns and preferences, reporting real-time data of Turkcell’s
digital services, ordering food online, making a doctor’s
appointment, playing music and making coffee integrated with smart
home appliances. Yaani’s demonstration showcased how AI technology
revolutionizes most areas of current human life and businesses.
“Yaani, Turkey’s local and national search engine, has 10
million users” says Turkcell CEO. “We will soon launch Turkey’s
national e-mail service Yaani Mail for both corporate and
individual customers. We redesigned our R&D efforts, and
Turkcell engineers developed Yaani Mail and Yaani Assistant – AI
algorithm behind our personal assistant is trained with STT and TTS
models, and it will gain new capabilities in Turkish as we move
forward. Turkcell will continue to endeavor for AI technologies
that augment the capabilities of humans in the future.”
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version on businesswire.com: https://www.businesswire.com/news/home/20190410005545/en/
Ali KarakayaTurkcell Corporate Communications
Managerali.karakaya@turkcell.com.tr
Bugra KayaTurkcell Corporate Communications
Expertbugra.kaya@turkcell.com.tr
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