VIZIO Honored With Five Stevie® Awards For Customer Support and Service Excellence
April 04 2022 - 10:21AM
Business Wire
Celebrating Over a Decade of Recognition for
Sales and Customer Service, VIZIO Named Customer Service Team of
the Year
VIZIO (NYSE: VZIO) announced it has been recognized for its
ongoing commitment to customer support and service with five Stevie
Awards. VIZIO was named the Gold Stevie Award Winner in the
Recovery Situation category in the 16th annual Stevie Awards for
Sales & Customer Service. This award as well as four Bronze
awards recognize VIZIO for outstanding customer service and
support.
VIZIO is an innovative entertainment technology company
dedicated to customer service excellence and delivering immersive
entertainment and compelling lifestyle enhancements that make VIZIO
products the center of the connected home. VIZIO is driving the
future of television with cutting-edge smart TVs, sound bars and
its award-winning operating system.
A Stevie Awards official remarked, “VIZIO’s dedicated customer
service team has had a consistent track record for its Customer
Satisfaction (CSAT) scores. The team has demonstrated impressive
improvements in the teams’ CSAT performance showing year-over-year
positive change.”
Along with its Gold Stevie Award designations, VIZIO was
recognized in multiple other Stevie Award categories, receiving
with Bronze Stevie Awards for the following:
- Contact Center of the Year
- Customer Service Complaints Team of the Year
- Customer Service Training Professional of the Year
- Most Valuable Response by a Customer Service Team
VIZIO has been recognized for customer service excellence for
more than a decade. The teams at VIZIO have been awarded 117 Stevie
Awards for Sales and Customer Service including six top ten, 15
Gold, 39 Silver, and 57 Bronze Stevie Awards over the last eleven
years.
“Being recognized with the Gold Stevie Award for Customer
Service Team of the Year is a testament to our incredibly talented
team dedicated to service and excellent consumer experiences,” said
Scott Patten, SVP of VIZIO Support. “As an American brand, it has
always been our mission to deliver great value and provide the
latest innovations and entertainment experiences to our customers.
These awards remind us that we are on the right track by putting
the customer at the focus of everything we do.”
The Stevie Awards for Sales & Customer Service are the
world’s top honors for customer service, contact center, business
development and sales professionals. The Stevie Awards organizes
eight of the world’s leading business awards programs, also
including the prestigious American Business Awards® and
International Business Awards®.
More than 2,300 nominations from organizations of all sizes and
in virtually every industry, in 51 nations, were considered in this
year’s competition. Winners were determined by the average scores
of more than 150 professionals worldwide on eight specialized
judging committees.
Winners will be recognized during a virtual awards ceremony on
May 11. Details about the Stevie Awards for Sales & Customer
Service and the list of Stevie winners in all categories are
available at www.StevieAwards.com/Sales.
About VIZIO
Founded and headquartered in Orange County, California, VIZIO’s
mission is to deliver immersive entertainment and compelling
lifestyle enhancements that make our products the center of the
connected home. VIZIO is driving the future of televisions through
its integrated platform of cutting-edge Smart TVs and powerful
operating system. VIZIO also offers a portfolio of innovative sound
bars that deliver consumers an elevated audio experience. VIZIO’s
platform gives content providers more ways to distribute their
content and advertisers more tools to target and dynamically serve
ads to a growing audience that is increasingly transitioning away
from linear TV.
For more information, visit VIZIO.com and follow VIZIO on
Facebook, Twitter, and Instagram.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Great
Employers, the Stevie Awards for Women in Business, and the Stevie
Awards for Sales & Customer Service. Stevie Awards competitions
receive more than 12,000 entries each year from organizations in
more than 70 nations. Honoring organizations of all types and sizes
and the people behind them, the Stevies recognize outstanding
performances in the workplace worldwide. Learn more about the
Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 16th annual Stevie Awards for Sales &
Customer Service include Sales Partnerships, Inc., Thought
Leadership Leverage, and ValueSelling Associates, Inc.
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Press Contact for VIZIO: Melissa Hourigan Fabric Media
720-608-1919 melissa@fabricmedia.net
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