As the global labor shortage continues, it is
more important now than ever to automate processes to maximize
efficiencies for customers and internal teams
BRISBANE, Australia, April 24,
2023 /CNW/ - Givex Corp. (TSX: GIVX) (OTCQX:
GIVXF) announced today that it has automated David Jones
voucher fulfillment for the Qantas Airlines Frequent Flyer
program.
Like many airlines, Qantas allows its rewards program customers
to redeem points for vouchers from various retailers, including the
iconic Australian department store David Jones. Historically,
voucher fulfillment has been a manual process that can take up to
48 hours, but now, with Givex automation and Marketplacer for David
Jones reward fulfillment, the process takes only minutes – a
huge improvement to both the customer experience and labor
costs.
"Givex is the voucher processor for many merchants participating
in the Qantas Frequents Flyer Program, and our ability to automate
the fulfillment process for David Jones is a huge step forward for
us. We can replicate this process with any participating retailer,
making redeeming points incredibly easy for the end user," said
Larry Samuels, Managing Director of
Givex Australia and New Zealand.
"Additionally, our automation will free up time for employees in
each business to focus on more important tasks - with the ultimate
goal of selling more vouchers."
"Launching automated eGift Card delivery via Qantas and
Marketplacer has been a seamless process and we're continually
impressed with the level of service we receive from Givex," said
Kerry Sutcliffe, Gift Card Sales
Manager at David Jones. "We look forward to rolling out automated
eGift Card delivery across other key partnerships in the Gift Card
space and know that we can rely on Givex to support this expansion
plan".
Since 1999, Givex has focused on providing customer engagement
solutions to its merchants, with a footprint of more than 122,000
locations across its 12 global offices. In addition to voucher
fulfillment, Givex offers point-of-sale system GivexPOS, loyalty
programs, GivexPay and more. For more information, please visit
www.givex.com.
About Givex
Givex Corp. (TSX: GIVX; OTCQX: GIVXF) provides merchants with
customer engagement, point of sale and payment solutions, all in a
single platform. We are integrated with 1000+ technology partners,
creating a fully end-to-end solution that delivers powerful
customer insights. Our platform is used by some of the world's
largest brands across the globe, comprising approximately 122,000+
active locations across more than 100 countries. Learn more at
www.givex.com.
About David Jones
David Jones is Australasia's leading premium department store
retailer. The iconic department store first opened its doors in
1838 with the mission to sell 'the best and most exclusive goods'
and celebrates its 185th anniversary in 2023.
David Jones has 42 locations across Australia and New
Zealand as well as davidjones.com in Australia and is the oldest continuously
operating department store in the world still trading under its
original name.
Disclaimer for Forward-Looking Statements
Certain statements in this press release may constitute
"forward-looking" statements that involve known and unknown risks,
uncertainties and other factors which may cause the actual results,
performance objectives or achievements of Givex, or industry
results, to be materially different from any future results,
performance, objectives or achievements expressed or implied by
such forward-looking statements. These statements reflect Givex's
current views regarding future events and operating performance,
are based on information currently available to Givex, and speak
only as of the date of this press release. Although Givex believes
that the expectations and assumptions reflected in these
forward-looking statements are reasonable, undue reliance should
not be placed on these forward-looking statements, which are not
guarantees and are subject to certain risks, uncertainties and
assumptions, which may cause actual performance and financial
results to differ materially from such forward-looking statements.
The forward-looking statements included in this press release are
made only at the date of this press release and, except as required
by applicable securities laws, Givex does not undertake to publicly
update such forward-looking statements to reflect new information,
future events or otherwise."
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SOURCE Givex