TIDMCALL
RNS Number : 8499C
Cloudcall Group PLC
22 October 2020
22 October 2020
CloudCall Group plc
("CloudCall", the "Company" or the "Group")
Capital Markets Day trading update
Positive trading performance continues with strong momentum and
a new industry vertical launched with 3 CRM integrations
CloudCall (AIM: CALL; OTCQX: CLLLF), the integrated
communications company that provides unified communications and
contact centre software that tightly integrates with Customer
Relationship Management ("CRM") platforms, will today host its
virtual Capital Markets Day at 15:00 (BST) and will provide an
update on its current trading and strategy. In addition, the
Company will be revealing details of its exciting new Microsoft
Teams integration, holding an interview with Bullhorn CEO, Art
Papas, and will also provide more details on its launch into its
new Property & Real Estate market vertical commencing with 3
new CRM integrations.
CloudCall CFO, Paul Williams, will set out some of the Company's
key quarterly performance metrics, which the Directors believe
demonstrates the Company's robust recovery from the initial
COVID-19 impact earlier this year, with the Company's growth
indicators expected to normalise back to pre-COVID-19 levels by
early next year.
Commenting on the strong continued recovery, Paul Williams,
said;
"We have seen the Company's growth metrics continue to improve
during Q3 and into the start of Q4 2020. An accelerating lead flow
driven by our ongoing commitment to investment in partnerships and
marketing has been feeding a strong sales process and excellent
demonstration to sales conversion rates which has in turn been
driving new customer wins. In Q3, we saw a record demonstration to
sales conversation ratio of approximately 56%, up by approximately
50% from pre COVID-19 levels. Furthermore, I am delighted to see
that our existing customer base are beginning to buy more, which
further demonstrates that CloudCall's offering remains highly
compelling in both an office or working-from-home environment. Both
of these factors combined means we remain confident in our ability
to return to historic levels of growth next year."
Whilst the broader global economic backdrop remains challenging
as a result of COVID-19, given these improving metrics, the Company
confirms that it now expects full year revenue for the 12 months to
31 December 2020 to be ahead of expectations and will be in the
range GBP11.5m to GBP12.0m.
The Company also is pleased to announce today that it is
officially launching its Property & Real Estate market
vertical, commencing with 3 new property focused CRM integrations
for Left Main, Propertybase and Apto.
Commenting on today's announcement, CloudCall CEO, Simon
Cleaver, said;
"I'm delighted to see the Company's "V" shape recovery gathering
pace, and to see a faster than expected return to growth driving
2020 revenues to a level ahead of our expectations.
To add to this, I'm thrilled we have now launched our Property
& Real Estate market vertical, starting with 3 new CRM
partnerships which collectively represents over 300,000 users and
adds another significant addressable market that CloudCall can
begin to penetrate. We're hugely excited to be entering this sector
which shares many characteristics with the recruitment vertical,
where we are already perceived to be the 'best in class' by many of
our customers and partners.
We had always planned to launch this additional vertical and I'm
keen to stress that the Property & Real Estate vertical is a
segment we began exploring in detail last year and is not any form
of pivot away from the Recruitment sector that has been leading our
recovery. We expect to see significant potential continued growth
in both verticals.
Before the COVID-19 pandemic, we held an ambition to reach a
GBP50 million revenue run-rate within 5 years (2025) and now that
we've returned to growth following the initial impact from
COVID-19, we've set ourselves the same target to achieve this by
2026.
I look forward to sharing more about the progress we are making
and these exciting new developments our business is achieving
during our Capital Markets Day later today."
As previously announced, the Company will be holding a Capital
Markets Day for investors on Thursday at 15:00 to 16:30 (BST)
today.
To attend this event and learn more from the Company's
management team about how CloudCall is returning to growth by
continuing to expand its unique CRM partnerships based approach and
extending its market reach into Real Estate and Property, sign up
to Investor Meet Company for free and add register to watch today's
event at:
https://www.investormeetcompany.com/cloudcall-group-plc/register-investor
Investors who have already registered and added to meet the
Company, will be automatically invited to this event.
A recording of the event will be available on the Investor Meet
Company platform and the Company's website at the end of the event.
( https://www.cloudcall.com/investor/presentations/ )
For further information, please contact:
CloudCall Group plc Tel: +44 (0)20 3587 7188
Simon Cleaver, Chief Executive Officer
Paul Williams, Chief Financial Officer
Canaccord Genuity Limited (Nominated Adviser & Broker) Tel: +44 (0)20 7523 8000
Simon Bridges
Richard Andrews
Thomas Diehl
About CloudCall Group Plc
CloudCall is a software and integrated communications business
that has developed and provides a suite of cloud-based software and
communications products and services. CloudCall's products and
services are aimed at enabling organisations to leverage their
customer data to enable more effective communications and improve
performance.
The CloudCall suite of software products allows companies to
fully integrate telephony, messaging and contact centre
capabilities into their existing customer relationship management
(CRM) software, enabling communications to be made, recorded,
logged and categorised from within the CRM system with detailed
activity reporting and powerful business intelligence capable of
being easily generated.
At the end of June 2020, the Company had approximately 170 staff
based in Leicester (UK), Boston (US). Sydney (AUS) and Minsk (BY)
with over 43,000 end-users relying on CloudCall technology to power
their CRM integrated communications.
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