Sales Q4 and FY2024
PRESS RELEASE
Nantes, 4 February 2025
Fourth quarter and Full year 2024
sales
Q4 sales down 9.5% like-for-like in
challenging economic environment
Inspire
Everyday: Accelerating the transformation of
the organisation and operational model
Positive Free Cash Flow achieved in
2024
Operational model: Cost management and financial
discipline
- Positive Free Cash Flow
generated in 2024
- Achievement of €45 million
cost savings target, working capital and Capex
control
- Announcement of new project to
reduce a further 91 positions at Paris and Nantes headquarters as
part of a voluntary departure and redundancy plan (PSE); no stores
affected.
Commercial model: Accelerating transformation of the
store network
-
63 stores were either renovated or operating under new
concept by December month-end,
including 2 stores with dedicated concept for
malls
-
Active continuation of deployment of the affiliation model:
5 stores transferred, and a second store opened by an affiliate
partner in December
-
Total of 338 stores by the end of 2024, including 14
affiliates and 3 franchised
-
Adjusted for temporary store closures due to renovations,
sales from the network showed a limited decline of 7.2% in
Q4
Brand and Customers: Encouraging signs for the
future
- Improved customer
satisfaction: NPS at 57.1 in December, up 4.4 points from
2023
- Promising early results from
loyalty program on customer engagement and purchase
frequency
François-Melchior de Polignac, CEO,
commented: “We are now in the midst of the
ambitious transformation governed by our Inspire Everyday plan,
making steady progress despite an economic environment that remains
challenging. During the first year of our plan, we intensified the
optimisation of our store network notably through renovations, as
well as through transfers to our affiliated partners. The first
encouraging signs from our brand and customer initiatives reinforce
our confidence for the future. The steps taken have allowed us to
maintain our commitment to reduce costs and generate positive free
cash flow in 2024.”
____
AUDIO WEBCAST FOR INVESTORS AND
ANALYSTS: 4 February 2025 at 9:00 CET / Presentation in
English
Webcast connection:
https://edge.media-server.com/mmc/p/g8m4qc7j
____
Q4 AND FULL YEAR 2024 SALES PERFORMANCE
|
Q4 2024
|
Q4 2023
|
%
Variation
|
2024 |
2023 |
%
Variation |
(in €m) |
|
|
|
GROUP GMV |
329.2 |
368.5 |
-10.7% |
1 136.4 |
1 266.3 |
-10.3% |
Sales1 |
295.4 |
330.3 |
-10.6% |
1 001.9 |
1 128.0 |
-11.2% |
Like-for-like sales |
286.0 |
315.9 |
-9.5% |
969.1 |
1 079.0 |
-10.2% |
Sales by product category |
|
|
|
|
|
|
Decoration |
191.5 |
215.7 |
-11.2% |
558.6 |
649.9 |
-14.0% |
% of sales |
64.8% |
65.3% |
|
55.8% |
57.6% |
|
Furniture |
103.9 |
114.6 |
-9.3% |
443.2 |
478.1 |
-7.3% |
% of sales |
35.2% |
34.7% |
|
44.2% |
42.4% |
|
Sales by distribution channel |
|
|
|
|
|
|
Stores |
225.0 |
251.5 |
-10.5% |
723.0 |
818.4 |
-11.7% |
% of sales |
76.2% |
76.1% |
|
72.2% |
72.6% |
|
Online sales |
70.4 |
78.8 |
-10.7% |
278.8 |
309.6 |
-9.9% |
% of sales |
23.8% |
23.9% |
|
27.8% |
27.4% |
|
Sales by country |
|
|
|
|
|
|
France |
170.9 |
193.3 |
-11.6% |
555.8 |
625.5 |
-11.1% |
% of sales |
57.9% |
58.5% |
|
55.5% |
55.5% |
|
International |
124.5 |
137.0 |
-9.1% |
446.0 |
502.5 |
-11.2% |
% of sales |
42.1% |
41.5% |
|
44.5% |
44.5% |
|
DÉTAILS OF Q4 2024 SALES
Group sales in Q4 2024
decreased by 10.6% versus the same period in 2023, reflecting a
challenging European economic environment. In France, the slowdown
in economic growth, exacerbated by an unstable political climate
and persistent uncertainty, weighed on consumer confidence, which
led to a decline in purchasing intent, particularly for
discretionary goods such as home furnishings.
Alongside these external challenges, the
company’s ongoing transformation, launched in the first year of
implementing the Inspire Everyday strategic plan, also had
a notable impact. This plan is designed to overhaul the customer
experience, enhance the product offering, and boost commercial
competitiveness, especially through renovations and optimisation of
the store network.
On a like-for-like basis, sales resultingly fell
by a comparative less severe 9.5%.
Online sales amounted to €70.4
million, down 10.7%, mainly due to reduced traffic, partly linked
to decreased SEA investments. This decline was partially offset by
an increase in organic traffic (SEO), supported by advertising
campaigns and the loyalty program. Conversion rates, however,
improved. The Marketplace showed sales growth in all active
regions.
Store sales declined by 10.5% (-8.1% on a
like-for-like basis). Advertising campaigns, special events related
to store reopening, and the Privilege Days organized as
part of the loyalty program enhanced the brand's visibility and
customer engagement.
Despite lower traffic, better product availability and targeted
promotional campaigns such as Black Friday and Christmas sales
contributed to the improvement in conversion rates.
During the quarter, Maisons du Monde completed the renovation of
43 stores, including 2 with a specific concept for shopping
centers. These renovations brought the total number of renovated or
new concept stores to 63 by the end of December 2024.
Adjusted for temporary store closures due to renovations, sales
from the store network showed a more modest decline of 7.2%.
The Group continued to deploy its affiliate
model roadmap with the opening of a second store by an affiliate
and the transfer of 5 stores. By the end of December 2024, the
network had 338 stores, including 14 affiliates and 3 franchises,
compared to 349 stores at the end of December 2023, including 5
affiliates and 4 franchises.
Decoration sales amounted to
€191.5 million, down 11.2%, acutely reflecting customers’ caution
over discretionary spending.
Furniture sales registered a
less pronounced decline of 9.3%, with better in-store availability
and benefitting from the impact of the Privilege Days
promotion from the loyalty program.
Geographically, sales in France
decreased by 11.6% for the quarter, while
international sales dropped by 9.1%, reflecting
mixed results in the Group's different countries, notably more
favourable dynamics in Spain and Italy. For the full year, both
French and international sales showed similar trends.
OTHER INFORMATION
To prepare for a potentially persistent context
of economic uncertainties, the Group has taken the initiative to
request an amendment to its covenants from its banking partners,
who have unanimously accepted it before the end of last year.
To better reflect Maisons du Monde's commercial profile, sales
made through franchisees have been reintegrated into the sales
figures by quarter for 2024 and 2023, alongside sales from the
owned network and affiliate partners.
Disclaimer: Forward Looking
Statement
This press release
contains certain statements that
constitute "forward-looking statements,"
including but not limited to
statements that are predictions of or
indicate future events, trends, plans or objectives, based on
certain assumptions or which do
not directly relate to
historical or current facts.
Such forward-looking statements
are based on management's
current expectations and
beliefs and are subject to
a number of risks and
uncertainties that could cause actual results
to differ materially from the future results expressed, forecasted
or implied by such forward- looking statements.
Accordingly, no representation is made that any of these statements
or forecasts will come to
pass or that any
forecast results will be
achieved. Any forward-looking
statements included in this
press release speak only as
of the date hereof and
will not give rise to
updates or revision. For
a more complete list
and description of such
risks and uncertainties, refer
to Maisons du Monde’s filings
with the French Autorité
des marchés financiers.
Financial agenda
11 March
2025 FY
2024 results
15 May
2025 Q1
2025 sales
25 July
2025 Q2
sales and H1 2025 results
23 Octobre
2025 Q3 and
9-month 2025 sales
About Maisons du
Monde
Maisons du Monde is the leading player in
inspiring, accessible, and sustainable home and decoration. The
Brand offers a rich and constantly refreshed range of furniture and
decorative items in a multitude of styles. Leveraging a highly
efficient omnichannel model and direct access to consumers, the
Group generates over 50% of its sales through its online platform
and operates in 10 European countries.
corporate.maisonsdumonde.com
Contacts
Investor Relations |
Press Relations |
Carole Alexandre
Tel: (+33) 6 30 85 12 78 |
Pierre Barbe
Tel: (+33) 6 23 23 08 51 |
calexandre@maisonsdumonde.com |
pbarbe@maisonsdumonde.com
Michelle Kamar
Tel : (+33) 6 09 24 42 42
michelle@source-rp.com |
1 To better reflect Maisons du Monde's
commercial profile, sales made through franchisees have been
reintegrated into the sales figures for 2024 and 2023, alongside
sales from the owned network and affiliate partners.
- 2025.02.4 MDM Communiqué de presse_Sales Q4 2024_EN
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