Harrington Raceway & Casino Selects InfoGenesis® POS Solution to Boost Guest Experience
August 14 2019 - 6:30AM
Business Wire
Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of
next-generation hospitality software solutions and services, today
announced that Harrington Raceway & Casino has selected its
InfoGenesis® POS solution to improve operational efficiencies and
guest service across all its food and beverage outlets.
Harrington Raceway & Casino has a well-earned reputation for
its top-rated food and beverage amenities, which makes it a
requirement to implement a fully equipped, adaptable and modernized
point of sale system to keep up with business needs. In addition,
due to its location on the Delaware State Fair Grounds, Harrington
Raceway has numerous moving operations that make POS system
mobility essential.
High quality customer support was a must-have attribute for
Harrington Raceway. As part of their due diligence Harrington
Raceway gathered feedback on POS systems from other operators
including competitors, with these conversations leading to
increased confidence by Harrington Raceway that Agilysys’
InfoGenesis POS solution was the best choice.
“Agilysys’ solutions came highly recommend, and they have
exceeded all our expectations,” said Harrington Raceway’s Chief
Operations Officer, Hank Rosenberg. “The number one thing that
really stood out to me was its people. Among the number of
available solutions and equipment, an important differentiator is
the great people that stand behind the product which can make a big
difference. From my very first interaction, to implementation and
follow up, everyone I have dealt with at Agilysys has been
wonderful to work with. Their team made this transition easy and
enjoyable. And when it comes to customer support, they are
responsive and quick to handle any issue.”
InfoGenesis Flex POS has increased staff efficiency by
eliminating having to write food and drink orders down, ring them
in and walk to the kitchen to convey those orders. The IT
department has also benefited through more attentive customer
support and a reliable and updated system.
“We are committed to serving our customers just as our customers
are committed to serving their guests,” said Vice President of
Sales at Agilysys, Darren Student. “For that reason, we do our best
to ensure a successful implementation designed to meet and exceed
the business objectives. Harrington Raceway is set up for success
and can rest assured Agilysys is there to help strengthen their
operations for years to come.”
InfoGenesis® Flex is an award-winning software that is mobile,
lightweight, and resistant to harsh environments – indoors or out.
The sleek tablets come in 8 and 10 inches and possess the same
functionality as a stationary terminal, facilitating order
placement and payment acceptance from anywhere on property.
Harrington Raceway & Casino is a harness racing track and
casino (a "racino") located on the fairgrounds of the Delaware
State Fair. The casino, formerly known as Midway Slots, has over
1,800 slot machines, table games, simulcasting, and sports betting.
The venue has multiple dining options and hosts concerts and other
entertainment revues.
About Agilysys
Agilysys has been a leader in hospitality software for more than
40 years, delivering innovative guest-centric technology solutions
for gaming, hotels, resorts and cruise, corporate foodservice
management, restaurants, universities, stadia and healthcare.
Agilysys offers the most comprehensive software solutions in the
industry, including point-of-sale (POS), property management (PMS),
inventory and procurement, payments, and related applications, to
manage the entire guest journey. Agilysys is known for its
leadership in hospitality, its broad product offerings and its
customer-centric service. Some of the largest hospitality companies
around the world use Agilysys solutions to help improve guest
loyalty, drive revenue growth and increase operational
efficiencies. Agilysys operates across North America, Europe,
Asia-Pacific, and India with headquarters located in Alpharetta,
GA. For more information visit Agilysys.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190814005055/en/
PR: Media Don DeMarinis,
Agilysys, Inc., 770-810-6031, Don.DeMarinis@agilysys.com
Investors Richard Land, Norberto
Aja or Jim Leahy, JCIR, 212-835-8500, agys@jcir.com
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