Leveraging Alkami's cutting-edge technology,
Financial Center First Credit Union enhances its dual-branded
strategy and member experience with a scalable digital banking
platform
PLANO,
Texas, Feb. 25, 2025 /PRNewswire/ -- Alkami
Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based
digital banking solutions provider for financial
institutions in the U.S., announced today its partnership with
Indianapolis-based Financial
Center First Credit Union (Financial Center) to transform its
digital banking experience. A key aspect of this collaboration is
Financial Center's ability to enhance its dual-branded strategy,
serving both its primary membership and Ball State Financial, a
co-branded entity catering to Ball State
University's community. By leveraging Alkami's Platform,
Financial Center can now deliver distinct branding and personalized
experiences to different member segments—an opportunity not
previously possible.
Through Alkami's Digital Banking Platform, Financial Center will
provide its retail and business members with a user-friendly,
scalable, and feature-rich digital banking experience. By combining
Alkami's Data & Marketing Solutions with digital banking, the
credit union will streamline individual offers through audience
building based on transaction behavior and purchase intent.
"At Financial Center, we are always looking for ways to make the
digital experience better, faster and easier when working with us,"
said Chris Sibila, senior vice
president and chief information officer at Financial Center.
"Through the design and implementation of Alkami's Digital Banking
Platform, we have delivered an intuitive experience that allows our
members to easily manage their accounts, leading to increased
satisfaction and engagement. Alkami's Platform not only enhances
the digital banking experience but also supports our long-term
growth by allowing us to quickly adapt to new features and services
as our needs evolve."
Additionally, Alkami's Platform supports automated clearing
house (ACH) processing and integrates seamlessly across Financial
Center's retail and business banking services, further
reinforcing the credit union's mission to provide comprehensive and
efficient financial solutions.
"Financial Center is dedicated to delivering a best-in-class
digital experience to its members, and we are proud to support them
in this journey," said Taylor
Adkins, vice president, product management at Alkami. "Our
Platform will provide Financial Center with the tools needed to
differentiate themselves in the marketplace while ensuring their
members receive a seamless and highly engaging banking
experience."
To learn more about Alkami's Digital Banking Platform, visit
here.
Alkami has been certified by J.D. Power for providing "An
Outstanding Mobile Banking Platform
Experience1."
About Alkami
Alkami Technology, Inc. is a
leading cloud-based digital banking solutions provider for
financial institutions in the United
States that enables clients to grow confidently, adapt
quickly, and build thriving digital communities. Alkami helps
clients transform through retail and business banking, digital
account opening, payment security, and data and marketing
solutions. To learn more, visit www.alkami.com.
About Financial Center
At Financial Center, over
60,000 members are in pursuit of healthier, more vibrant financial
lives. Our Credit Union manages $884
million in assets for a diverse community of members in
greater Indianapolis, Kokomo and Muncie, Indiana - and beyond. We're known for
providing inclusive banking services, free financial wellness
resources, and the people and products to create momentum for
whatever's ahead. Our team of nearly 200 employees are expert
coaches and mentors for members – helping them discover new
possibilities and chase down their next financial milestones. Join
us at fcfcu.com today.
Media Relations Contacts
Vested
alkami@fullyvested.com
Marla Pieton
marla.pieton@alkami.com
|
1 J.D.
Power 2024 Mobile App Platform Certification ProgramSM
recognition is based on successful completion of an audit and
exceeding a customer experience benchmark through a survey of
recent servicing interactions. For more information, visit
www.jdpower.com/awards.
|
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SOURCE Alkami Technology, Inc.
