Mental Health Practice, Eastside Counseling Center, Chooses CareCloud for Streamlined RCM Services
October 05 2023 - 8:00AM
CareCloud, Inc. (Nasdaq: CCLD, CCLDP, CCLDO), a leader in
healthcare technology solutions for medical practices and health
systems nationwide, today announced its partnership with Eastside
Counseling Center, a reputable behavioral mental health practice
serving the Kirkland, Washington, community. Eastside Counseling
Center has selected CareCloud's technology-enabled revenue cycle
management (RCM) services to optimize billing processes, from front
to back office, and collections, all while seamlessly integrating
with their existing platform.
Eastside Counseling Center stands out due to its
dedicated team of six providers, who demonstrate an unwavering
commitment to providing comprehensive care for a diverse array of
emotional and behavioral concerns. Their expertise spans a wide
range of therapeutic interventions, encompassing everything from
therapy for depression and grief counseling to parenting support
and couples counseling. At the heart of their approach is the
creation of a supportive and comfortable atmosphere, personalized
to meet individual needs, thereby facilitating personal growth
journeys.
The decision to embrace CareCloud's RCM services
emerges from Eastside Counseling Center's steadfast dedication to
enhancing operational efficiency and directing their focus towards
delivering superior care to their clients. This strategic decision
to harness the capabilities of CareCloud's platform-agnostic
technology is firmly rooted in the necessity for a seamless
integration with their current systems.
Deanna Knowles, chief operating officer and
co-owner of Eastside Counseling Center, expressed her excitement
about the collaboration, stating, "Our partnership with CareCloud
marks a significant step forward for us. We recognized our need for
a more efficient billing solution. CareCloud's technology-enabled
RCM services align seamlessly with our mission to provide
exceptional patient care, all while streamlining our billing and
collections processes."
“This partnership empowers our team to focus
even more on what matters most - our clients' well-being and mental
health journeys,” added Melanie Vallee, MA, LMFT, LMHC, the owner
and director of outreach at Eastside Counseling Center. “With
CareCloud's support, we can redirect our resources toward enhancing
the quality of care we offer, ensuring that our patients receive
the attention and support they need to thrive."
CareCloud's RCM services are an all-encompassing
solution that address both front and back office billing processes.
This includes tasks like claims submission and revenue
reconciliation, all streamlined for maximum efficiency. The
hallmark adaptability of CareCloud's platform enables a harmonious
integration with Eastside Counseling Center's existing operations,
making it the perfect fit for their needs.
Angela Brown, the director of business
development at CareCloud, expressed her gratitude for being chosen
as Eastside Counseling Center's RCM partner. She noted, "We are
honored to stand alongside Eastside Counseling Center as their RCM
partner. Our dedication to elevating healthcare operations mirrors
their commitment to delivering exceptional patient care. By
entrusting us with their billing processes, Eastside Counseling
Center can dedicate more attention to their clients' well-being and
individual growth."
To learn more about CareCloud’s
technology-enabled RCM options and how they can elevate operations
for your practice, visit
carecloud.com/revenue-cycle-management-solution.
About CareCloud
CareCloud (Nasdaq: CCLD, CCLDP, CCLDO) brings
disciplined innovation to the business of healthcare. Our suite of
technology-enabled solutions helps clients increase financial and
operational performance, streamline clinical workflows and improve
the patient experience. More than 40,000 providers count on
CareCloud to help them improve patient care while reducing
administrative burdens and operating costs. Learn more about our
products and services, including revenue cycle management (RCM),
practice management (PM), electronic health records (EHR), business
intelligence, patient experience management (PXM) and digital
health, at www.carecloud.com.
Follow CareCloud on LinkedIn, Twitter and Facebook.
SOURCE CareCloud
Company Contact:Bill KornChief Strategy
OfficerCareCloudbkorn@carecloud.com
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WestwickeCareCloudIR@westwicke.com
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