By Chelsey Dulaney 

Charter Communications Inc. said stronger video and advertising revenue helped drive better-than-expected revenue in its fourth quarter.

Charter said it had 11.4 million residential customer relationships in the latest period, up from 10.8 million a year ago. Video customers edged down slightly to 4.16 million from 4.18 million a year earlier.

Charter has struggled as consumers have turned away from more-traditional forms of pay television toward Internet-based entertainment services such as Netflix and Amazon Prime. The company has worked to make its video package more competitive by adding more high-definition channels and video on demand offerings.

Internet customers grew 9% to 4.77 million, while voice subscribers posted a 7% increase to 2.44 million.

Charter said its residential customer relationships grew by 73,000 in the quarter, as its residential video subscribers grew by 3,000 in the quarter, compared with a loss of 2,000 a year earlier. Charter has struggled as consumers have turned away from more-traditional forms of pay television toward Internet-based entertainment services such as Netflix and Amazon Prime. The company has worked to make its video package more competitive by adding more high-definition channels and video on demand offerings.

In the latest quarter, Charter added 104,000 residential Internet customers, up from 93,000 a year earlier. Charter added 50,000 residential voice subscribers in the quarter, down from 56,000 a year earlier.

Video remained Charter's biggest top-line contributor, posting $1.13 billion in revenue, an increase of 8.1% over the year-ago period.

Advertising revenue surged 28.9% to $107 million in the quarter.

Charter also posted strong growth in its commercial business, with revenue growing 16.1% to $262 million.

Overall, the company posted a loss of $48 million, or 44 cents a share, compared with a year-earlier profit of $39 million, or 35 cents a share, a year earlier.

Revenue grew 9.9% to $2.36 billion.

Analysts had expected $2.33 billion in revenue, according to Thomson Reuters.

Charter is forming a joint venture with Comcast Corp. called GreatLand Connections Inc., which will serve 11 states across the Midwest and Southeast. Additionally, Charter has agreed to pay about $7.3 billion in cash for 1.4 million existing Time Warner Cable Inc. customers, while it will swap another 1.6 million customers with Comcast. Those moves are offshoots of Comcast's $45 billion agreement to buy Time Warner Cable, which Charter had itself sought to acquire.

Charter's latest quarter reflects about $76 million in expenses related to the Comcast transactions, the company said, while the prior-year period included a $36 million tax benefit.

Write to Chelsey Dulaney at Chelsey.Dulaney@wsj.com

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