ComEd Restores Power to Nearly 90 Percent of Customers Impacted by Tuesday’s Thunderstorms
August 28 2024 - 11:57AM
Business Wire
Response is ongoing to restore all customers
following severe storms with high winds
ComEd crews continue to work around the clock to restore service
to customers impacted by a prolonged weather system that included
severe thunderstorms and wind speeds up to 70 miles per hour and
brought significant destruction to northern Illinois, particularly
the northern suburbs of Chicago. Damage from the storm included
downed trees and large branches, many of which landed on power
lines. These will all be cleared in order to restore customers.
More than 96,000 customers — 87 percent of the 107,000 customers
originally impacted — have been restored as of 10:30 this morning
following Tuesday evening’s storm system. ComEd expects that
remaining outages will be restored by the afternoon of Thursday,
August 29.
“Safely restoring power to all our customers impacted by Tuesday
evening’s storms remains our number one priority, and our dedicated
crews are working around the clock to bring all affected customers
back,” said Dave Perez, executive vice-president and COO
of ComEd. “We recognize that losing power at any time can be
frustrating, and we appreciate our customers’ patience as we
continue to assess damage throughout the region and restore
power.”
More than 400 field crews with over 1,500 personnel have been
deployed today to support ongoing restoration efforts. An
additional 380 field personnel will be joining ComEd’s restoration
efforts later today. As crews worked overnight and throughout the
day, they will continue to prioritize critical facilities such as
hospitals, senior centers, law enforcement and fire departments,
and then move to restoring outages affecting the greatest number of
customers. Given the extent of damage stemming from the storm,
ComEd will remain in close coordination with community leaders and
local agencies to provide updates and for safe outage
restoration.
Climate change has increased the frequency and intensity of
severe weather. To strengthen its infrastructure, ComEd has been
investing in power grid upgrades. These improvements have helped to
reinforce systemwide reliability to 70 percent, avoiding more than
21.7 million customer outages and saving more than $3.3 billion in
outage-related costs.
Our number one priority is to keep customers safe following
severe weather. Please follow these tips:
- If you encounter a downed power line, immediately call ComEd at
1-800-EDISON-1 (1-800-334-7661).
- Spanish-speaking customers should call 1-800-95-LUCES
(1-800-955-8237).
- Never approach a downed power line. Always assume a power line
is energized and extremely dangerous.
Customers can sign up for Outage Alerts at ComEd.com/Alerts or
text OUT to 26633 to report an outage and receive information about
when their power is expected to be restored.
ComEd also offers a mobile app for iPhone® and Android®
smartphones that gives customers the ability to report power
outages and manage their accounts. In addition, customers can
report outages through ComEd’s Facebook and Twitter pages.
About ComEd
ComEd is a unit of Chicago-based Exelon Corporation (NASDAQ:
EXC), a Fortune 200 energy company with approximately 10 million
electricity and natural gas customers – the largest number of
customers in the U.S. ComEd powers the lives of more than 4 million
customers across northern Illinois, or 70 percent of the state's
population. For more information visit ComEd.com, and connect with
the company on Facebook, Instagram, LinkedIn, X, and YouTube.
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