Matahari Department Store Selects Manhattan Associates to Orchestrate Omnichannel Fulfillment and Drive Business Growth
August 08 2018 - 7:15AM
Leading Indonesian department store retailer PT Matahari Department
Store Tbk (Matahari Department Store) has selected Manhattan
Associates, Inc. (NASDAQ: MANH) to enable new supply chain
processes and maximize service levels across its growing
omnichannel retail operations. Matahari Department Store will
deploy the latest version of Manhattan’s Warehouse Management
Solution (WMS) in five distribution centers (DCs) across Indonesia,
leveraging the technology to build brand loyalty amongst customers
through better product availability and to increase the
profitability of customer orders through a more efficient
fulfillment infrastructure.
Matahari Department Store has a deep legacy in Indonesian
retail. Beginning its journey in 1958 with a children’s fashion
store in Jakarta’s Pasar Baru district, Matahari Department Store
later introduced Indonesia’s first modern department store in 1972,
establishing itself as a truly national brand. It currently
operates 154 stores in 74 cities across Indonesia, with total
retail space of around one million square meters. This is
complemented by a growing online presence in MatahariStore.com and
a third-party logistics capability in the form of Matahari
Nusantara Logistik. It employs more than 40,000 people and partners
with approximately 850 suppliers from Indonesia and around the
globe.
Keith Jones, Logistics Director at Matahari Department Store
said, “Manhattan’s solution will help us manage the growing supply
chain complexity associated with running a multi-department,
multi-channel and increasingly diverse retail operation. It will
help ensure our brands’ products continue to be readily available
to our customers throughout Indonesia, no matter how they choose to
shop with us – in store or online. The solution will streamline
operational processes within our DCs and deliver improved
visibility of both inventory and data across our supply chain
operations, serving as a strong foundation as we build our
ecommerce and omnichannel capabilities.”
Matahari Department Store’s relationship with Manhattan
Associates dates to 2006 when the retailer first adopted an earlier
iteration of Manhattan’s WMS to run its DC in Balaraja. Its
decision to deploy the most comprehensive version of Manhattan’s
WMS for Open Systems ever released – at Balaraja, Bandung, Halim,
Surabaya and Medan – is based on Manhattan’s supply chain and
omnichannel commerce vision and the ability of its solutions to
drive margin enhancement in high-volume, high-velocity,
high-complexity retail environments.
Manhattan’s local GeoPartner PT. Intramega Global, a warehouse
management and automation systems distributor in Indonesia, will
work alongside the Matahari Department Store and Manhattan teams on
the implementation.
Richard Wright, Managing Director, Southeast Asia for Manhattan
Associates commented, “We’re delighted to extend our partnership
with Matahari Department Store as it embarks on its omnichannel
transformation. Matahari Department Store’s investment in
Manhattan’s latest WMS will provide a strong foundation on which
the omnichannel retailer can build a world-class supply chain. We
and Intramega Global look forward to working with Matahari
Department Store’s team to help increase the retailer’s service
levels, revenue and profitability.”
About Matahari Department StorePT Matahari
Department Store Tbk (Matahari Department Store) is a retailer of
apparel, accessories, beauty products and homeware that targets
fashion conscious, value-minded consumers. Backed by a trusted
network of local and international suppliers, Matahari Department
Store’s mix of affordable, high quality fashion goods and modern,
visually appealing stores delivers an exciting and dynamic shopping
experience, making Matahari Department Store the retail destination
of choice for Indonesia’s burgeoning middle class. For more
information, please visit www.matahari.co.id/en.
About Manhattan AssociatesManhattan Associates
is a technology leader in supply chain and omnichannel commerce. We
unite information across the enterprise, converging front-end sales
with back-end supply chain execution. Our software, platform
technology and unmatched experience help drive both top-line growth
and bottom-line profitability for our customers.
Manhattan Associates designs, builds and delivers leading edge
cloud and on-premises solutions so that across the store, through
your network or from your fulfillment center, you are ready to reap
the rewards of the omnichannel marketplace. For more information,
please visit www.manh.com
Press Contacts:
Amanda Pang Manhattan
AssociatesTel: +65 6306 3611apang@manh.com |
Corporate Communications /
Investor RelationsPT Matahari Department Store Tbk Tel: +62 21 547
5333E-mail: corp.comm@matahari.co.id, ir@matahari.co.idHalo
Matahari: +62 21 500 838 |
Corinne NolteMulberry
Marketing Communications Tel: +61 3 9023
9110cnolte@mulberrymc.com |
|
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