SOUTHLAKE, Texas, Oct. 19, 2016 /PRNewswire/ -- Alitalia has
successfully completed a major IT system upgrade which is set to
generate a substantial increase in additional revenues for the
airline and improve customer service.
The introduction of the new system is part of the overall
business restructuring plan to place the airline on a sustainable
commercial platform.
All of Alitalia's reservations, check-in and critical airline
operations were switched at the weekend from Arco to global
technology company, Sabre (NASDAQ: SABR).
The new system will allow Alitalia to deliver new services and
an improved customer experience to air travelers, and link in more
effectively with the Etihad Airways Partner (EAP) airlines, most of
which use Sabre's industry-leading technology. Combined the EAP
airlines constitute Sabre's largest group of airline customers in
the aviation industry.
Alitalia expects to increase revenues, estimated at some €100
million per year according to Sabre benchmarks, driven by the sale
of new ancillary services, optimizing inventory and availability,
and also the introduction of new routes.
The new system will also allow Alitalia to support and grow its
cooperation with Etihad Airways Partners by improving inventory
availability, messaging across systems, ancillary enhancements and
better service provision to customers.
The project to migrate to Sabre began two years ago and has
involved more than 38,000 tests, and more than 4,000 training
sessions with 2,000 front line Alitalia staff.
During the weekend 950,000 passenger reservations and 2 million
tickets were switched from Arco to Sabre.
About Alitalia
Alitalia - Società Aerea Italiana (alitalia.com) is Italy's largest airline and commenced
operations on January 1, 2015 after
acquiring the operational activities of Alitalia - Compagnia Aerea
Italiana, now named CAI. CAI has a 51% controlling stake in
Alitalia and the remaining 49% of shares are owned by Etihad
Airways, the national airline of the United Arab Emirates (Airline of the Year 2016
by the prestigious US-based aviation industry publication Air
Transport World). As part of its 2016 summer schedule, Alitalia
flies to 97 destinations, including 27 Italian and 70 international
destinations, with more than 4,400 weekly flights. Alitalia boasts
one of the most modern and efficient fleets in the world. It is a
member of the SkyTeam alliance and is part of the Transatlantic
Joint Venture alongside Air France-KLM and Delta Air Lines.
Alitalia also collaborates with the other Etihad Airways Partners -
airberlin, Air Serbia, Air Seychelles, Etihad Airways, Etihad
Regional operated by Darwin Airline, Jet Airways and NIKI – in
order to offer customers more choice through improved networks and
schedules and enhanced frequent flyer benefits.
About Sabre
Sabre Corporation is the leading technology provider to the
global travel industry. Sabre's software, data, mobile and
distribution solutions are used by hundreds of airlines and
thousands of hotel properties to manage critical operations,
including passenger and guest reservations, revenue management,
flight, network and crew management. Sabre also operates a leading
global travel marketplace, which processes more than US$120 billion of global travel spend annually by
connecting travel buyers and suppliers. Headquartered in
Southlake, Texas, USA, Sabre
serves customers in more than 160 countries around the world.
SABR-F
Contacts:
|
|
|
|
Media
|
Investors
|
Tim
Enstice
|
Barry
Sievert
|
682-605-6162
|
sabre.investorrelations@sabre.com
|
tim.enstice@sabre.com
|
|
Logo -
http://photos.prnewswire.com/prnh/20131216/DA33636LOGO-b
To view the original version on PR Newswire,
visit:http://www.prnewswire.com/news-releases/alitalia-switches-to-new-sabre-it-system-that-can-boost-up-to-100-million-in-revenues-for-airline-and-drive-significant-benefits-for-customers-300347817.html
SOURCE Sabre Corporation