TaskUs Partners with Artificial Intelligence Provider ASAPP to Offer a Customer Experience of the Future
December 17 2021 - 8:00AM
TaskUs, Inc. (Nasdaq: TASK), a leading digital outsourcing provider
for high growth companies, has announced a strategic partnership
with ASAPP, Inc., an artificial intelligence (AI) research-driven
company, at Customer Contact Week (CCW). The partnership will
unlock the contact center of the future powered by digitally
enabled customer service teammates and AI-Native technology to
elevate frontline teammates’ performance.
The partnership will combine ASAPP technology with TaskUs
specialized services and experience working with fast-growing
technology companies to drive exemplary digital customer experience
(DCX).
“ASAPP and TaskUs see a clear opportunity to transform how
companies interact with their customers. The partnership will
deliver significant economic impact and improvement in the metrics
that matter to the world’s leading companies as they look for the
best customer experience (CX) that protects and grows their brand,”
said ASAPP Chief Experience Officer Michael Lawder. “We’re
delighted to partner with TaskUs. They are an innovative,
people-first company that cares deeply about their culture and
35,600 frontline employees who support over 100 leading technology
companies.”
“This partnership between ASAPP and TaskUs is designed to
deliver exceptional results for our clients and their customers.
ASAPP automates time-consuming service and sales processes to
increase overall efficiency, enabling TaskUs teammates to focus on
providing differentiated customer experiences and resolve customer
issues. They will help TaskUs raise human performance, making our
frontline teammates smarter and more effective through advancements
in its AI applications and services,” said Jarrod Johnson, TaskUs
Chief Customer Officer. “Our partnership with ASAPP represents the
most timely, in-demand advantages of digital transformation—an area
where TaskUs truly excels—to more large enterprises seeking its
benefits.”
About TaskUsTaskUs (Nasdaq: TASK) is a provider of outsourced
digital services and next-generation customer experience to
innovative and disruptive technology companies, helping its clients
represent, protect and grow their brands. Leveraging a cloud-based
infrastructure, TaskUs serves clients in the fastest-growing
sectors, including social media, e-commerce, gaming, streaming
media, food delivery and ridesharing, HiTech, FinTech and
HealthTech. As of September 30, 2021, TaskUs had approximately
35,600 employees across twenty locations in the United States, the
Philippines, India, Mexico, Taiwan, Greece, Ireland and
Colombia.
About ASAPPASAPP is a research-based artificial intelligence
software provider that solves large, complex, data-rich problems
with AI Native® technology. Large enterprises use ASAPP to make
customer experience teams highly productive and effective by
augmenting human activity and automating the world’s workflows. The
company has offices in New York, Silicon Valley, Buenos Aires,
London, and Bozeman. Visit www.asapp.com for more information.
Forward-Looking Statements
This press release contains “forward-looking statements” within
the meaning of the Private Securities Litigation Reform Act of
1995. Forward-looking statements include all statements that are
not historical facts. In some cases, you can identify these
forward-looking statements by the use of words such as “outlook,”
“believes,” “expects,” “potential,” “continues,” “may,” “will,”
“should,” “could,” “seeks,” “predicts,” “intends,” “trends,”
“plans,” “estimates,” “anticipates” or the negative version of
these words or other comparable words. These forward-looking
statements include any statements regarding the offering of TaskUs
Class A common stock. Such forward-looking statements are subject
to various risks and uncertainties. Accordingly, there are or will
be important factors that could cause actual outcomes or results to
differ materially from those indicated in these statements. These
factors include but are not limited to those described under “Risk
Factors” in the registration statement relating to the public
offering. These factors should not be construed as exhaustive and
should be read in conjunction with the other cautionary statements
that are included in the registration statement. TaskUs undertakes
no obligation to publicly update or review any forward-looking
statement, whether as a result of new information, future
developments or otherwise, except as required by law.
Media Contact
David de CastroTaskUsdavid.decastro@taskus.com
John GallagherASAPPpress@asapp.com
Investor ContactAlan
KatzTaskUsIR@TaskUs.com
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