TechTeam Positioned by Leading Analyst Firm in Visionaries Quadrant of 2009 Western Europe Help Desk Outsourcing Magic Quadrant
June 03 2009 - 7:05AM
PR Newswire (US)
BRUSSELS, June 3 /PRNewswire-FirstCall/ -- TechTeam Global, Inc.,
(NASDAQ: TEAM), a worldwide provider of information technology
outsourcing and business process outsourcing services, announced
today that it has been positioned by Gartner, Inc. in the
Visionaries Quadrant of the Magic Quadrant for Help Desk
Outsourcing, Western Europe report. Earlier this year, TechTeam
Global was positioned by Gartner in the Leaders Quadrant in both
the Magic Quadrant for Help Desk Outsourcing, North America and the
Magic Quadrant for Desktop Outsourcing Services, North America
reports. "We are honored to be recognized by Gartner in these
reports. We consider our positioning to be a testament to the
substantial value that we deliver to our customers around the
world," said Gary J. Cotshott, president and chief executive
officer of TechTeam Global, Inc. "With our sharp focus on help desk
outsourcing, desktop outsourcing and distributed infrastructure
services, we bring deep expertise, execution excellence and ongoing
innovation. Further, our company culture and organizational design
enable us to be agile and responsive on a global scale. We are
proud of our ability to partner with our clients to deliver cost
savings, increased flexibility and high quality service," Cotshott
said. Magic Quadrant for Help Desk Outsourcing, Western Europe was
authored by Gianluca Tramacere and Claudio Da Rold and was
published on May 18, 2009. Magic Quadrant for Help Desk
Outsourcing, North America was authored by Richard T. Matlus and
William Maurer and was published on March 4, 2009, and Magic
Quadrant for Desktop Outsourcing Services, North America was
authored by William Maurer, Richard T. Matlus and Lilian Dutra and
was published on March 3, 2009. About TechTeam Global, Inc.
TechTeam Global, Inc. is a leading provider of IT outsourcing and
business process outsourcing services to large and medium
businesses, as well as government organizations. The company's
primary services include service desk, technical support, desk-side
support, security administration, infrastructure management and
related professional services. TechTeam also provides a number of
specialized, value-added services in specific vertical markets.
Founded in 1979, TechTeam has nearly 3,000 employees across the
world, providing IT support in 32 languages. TechTeam's common
stock is traded on the NASDAQ Global Market under the symbol
"TEAM." For more information, call 800-522-4451 or visit
http://www.techteam.com/. About the Magic Quadrant The Magic
Quadrant is copyrighted by Gartner, Inc., 2009, and is reused with
permission. The Magic Quadrant is a graphical representation of a
marketplace at and for a specific time period. It depicts Gartner's
analysis of how certain vendors measure against criteria for that
marketplace, as defined by Gartner. Gartner does not endorse any
vendor, product or service depicted in the Magic Quadrant, and does
not advise technology users to select only those vendors placed in
the "Leaders" quadrant. The Magic Quadrant is intended solely as a
research tool, and is not meant to be a specific guide to action.
Gartner disclaims all warranties, express or implied, with respect
to this research, including any warranties of merchantability or
fitness for a particular purpose. Safe Harbor Statement The
statements contained in this press release that are not purely
historical, including statements regarding the Company's
expectations, hopes, beliefs, intentions, or strategies regarding
the future, are forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933, as amended, and Section
21E of the Securities Exchange Act of 1934, as amended. Actual
results may differ materially from those expected because of
various known and unknown risks and uncertainties, including, but
not limited to, the inability to predict how the positions in the
quadrants will affect the Company's sales and marketing efforts.
These and other risks are described in the Company's most recent
annual report on Form 10-K and subsequent reports filed with or
furnished to the U.S. Securities and Exchange Commission. The
forward-looking statements included in this press release are based
on information available to the Company on the date hereof, and the
Company assumes no obligation to update any such forward-looking
statements. Editor's Note: Christoph Neut, TechTeam Global's senior
vice president and general manager for EMEA, will be speaking at
the Gartner Outsourcing & IT Services Summit in London on
Tuesday, June 16, from 11:50 a.m. to 12:20 p.m. GMT. For more
information, or to schedule an appointment, please contact Dimitry
De Schepper at +32 2 620 2017 or or Michael Rudd at or +00 1 301
588 2900. Contacts: TechTeam Global, Inc. Chris Donohue VP, Global
Strategy & Marketing (248) 357-2866 TechTeam Global, Inc.
Dimitry De Schepper Marketing Director, EMEA +32 2 620 2017
Boscobel Marketing Communications Michael Rudd (301) 588-2900 Ext.
115 DATASOURCE: TechTeam Global, Inc. CONTACT: Chris Donohue, VP,
Global Strategy & Marketing, +1-248-357-2866, , or Dimitry De
Schepper, Marketing Director, EMEA, +32 2 620 2017, , both of
TechTeam Global, Inc.; Michael Rudd of Boscobel Marketing
Communications, +1-301-588-2900 ext. 115, Web Site:
http://www.techteam.com/
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