Companies rebuild IT environments around
containers, microservices, multiple clouds and service provider
expertise, ISG Provider Lens™ report says
U.S. enterprises remain global leaders in cloud adoption, with
many using multiple public cloud services as part of accelerating
digital business transformation initiatives, according to a new
research report published today by Information Services Group (ISG)
(Nasdaq: III), a leading global technology research and advisory
firm.
The 2022 ISG Provider Lens™ Public Cloud — Solutions and
Services report for the U.S. finds that the overall cloud services
market in the U.S. has grown by 50 percent since 2021. While this
was only half the growth rate of the global market, there is an
accelerating trend in the U.S. toward deep transformation of
enterprise IT environments using cloud-native technologies.
“Cloud-native transformation is a high priority for U.S.
companies,” said Bernie Hoecker, partner, Enterprise Cloud
Transformation at ISG. “They are bypassing quick lift-and-shift
migrations and instead completely re-architecting and re-factoring
their applications.”
Enterprises that struggle with the high cost and complexity of
maintaining their own IT infrastructure are investing in
software-defined environments that take advantage of the compute
resources, middleware and regular updates provided by hyperscale
public cloud operators, the report says. The growing adoption of
public clouds in 2022 has been driven in part by improved data
security and the increased use of containerization and
microservices for application development.
The market for hyperscale infrastructure and platform services
in the U.S. is highly competitive, ISG says. The major providers,
especially the top three — AWS, Microsoft Azure and Google Cloud —
are developing new services and solutions for specific industries
and technologies to differentiate themselves. However, most
enterprises are not choosing a single cloud provider, but instead
developing multi-cloud environments to avoid vendor lock-in, which
can lead to high costs and interoperability problems.
“More enterprises are choosing multi-cloud approaches, because
it expands their options as their needs evolve,” said Jan Erik
Aase, partner and global leader, ISG Provider Lens Research.
“Clients now negotiate usage prices, which is making the U.S.
market even more competitive.”
Midsize enterprises in the U.S. are also increasingly focused on
moving their workloads to the public cloud, the report says. They
are turning to providers of consulting and transformation services
as they take on new tasks such as assessing workloads, managing
change and dealing with the uncertainties of infrastructure
integration. Midmarket cloud adopters are also seeking managed
services providers for potential cost savings over time.
The report also examines several other public cloud trends in
the U.S., including the steady growth of the market for SAP HANA
cloud infrastructure and the growing demand for FinOps tools to
control, manage and optimize cloud expenses.
For more insights on the challenges U.S. companies are
addressing with public cloud services, along with advice on the
best ways to plan and carry out cloud migrations, see the ISG
Provider Lens™ Focal Points briefing here.
The 2022 ISG Provider Lens™ Public Cloud — Solutions and
Services report for the U.S. evaluates the capabilities of 56
providers across six quadrants: Consulting and Transformation
Services for Large Accounts, Consulting and Transformation Services
for Midmarket, Managed Public Cloud Services for Large Accounts,
Managed Public Cloud Services for Midmarket, Hyperscale
Infrastructure and Platform Services, and SAP HANA Infrastructure
Services.
The report names Accenture, AWS, Capgemini, Google, HCLTech,
Hexaware, Infosys, Microsoft, Mindtree, Rackspace Technology, TCS,
Tech Mahindra, Unisys and Wipro as Leaders in two quadrants each.
It names Cognizant, Deloitte, DXC Technology, GlobalLogic, IBM,
Kyndryl, Navisite and UST as Leaders in one quadrant each.
In addition, Navisite is named as a Rising Star — a company with
a “promising portfolio” and “high future potential” by ISG’s
definition — in one quadrant.
Customized versions of the report are available from Hexaware,
Navisite and Unisys.
The 2022 ISG Provider Lens™ Public Cloud — Solutions and
Services report for the U.S. is available to subscribers or for
one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 800 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,300
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20221207005606/en/
Press:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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