Bank to streamline operations and enhance
customer experience for commercial and retail customers
MONETT,
Mo., Nov. 12, 2024 /PRNewswire/ -- Jack
Henry™ (Nasdaq: JKHY) announced today that First
Bank of Alabama selected Jack
Henry to modernize its technology stack in a way that will support
continued growth and enhance customer experiences.
Established in 1848, First Bank of Alabama is the oldest continuously chartered
bank in the state. The Talladega, Alabama-based community bank focuses on
meeting modern banking needs for rural markets, serving both
commercial and retail customers. The bank made two significant
acquisitions over the past seven years, growing from $400 assets and three branches to over
$1.1 billion assets and 13 branches
today.
First Bank of Alabama needed an
open, forward-looking technology provider to support its growth,
improve customer experience, and ensure long-term success. Jack
Henry's modern and highly customizable core processing solution
will eliminate fragmentation and manual processes, enabling the
bank to streamline operations and enhance overall efficiency.
Moreover, consumer-facing products like the Banno Digital
Platform™ will drive a more seamless and intuitive
banking experience, while commercial tools like jhaEnterprise
Workflow help small and medium-sized businesses (SMBs) better
manage their processes.
"We chose Jack Henry for their effective and innovative products
that will allow us to retool our operations and elevate customer
service. For example, with their support, we can implement a
comprehensive data strategy that will help us better anticipate our
customers' financial needs and be true trusted advisors," said
Mitch Key, Executive Vice President
and Chief Operating Officer at First Bank of Alabama. "Moving to Jack Henry will equip us
with the sophistication needed to operate as a growing bank."
The cultural alignment between the two organizations played a
crucial role in First Bank of Alabama's decision-making process. Key adds,
"Jack Henry's track record of responsiveness and a proven ability
to build and maintain long-term relationships with their employees
and client base impressed us. It mirrors our objectives and
reflects a strong company culture that is increasingly rare in
today's market."
Jonathan Baltzell, President of Bank Solutions at Jack
Henry, said, "Historic banks like First Bank of Alabama have been cornerstones in their
communities for hundreds of years. Together, we can support their
customers' needs with modern technology solutions that meet a broad
range of financial demands. At Jack Henry, our mission is to
provide community banks with the innovative and flexible tools they
need to continue making a lasting impact for generations to
come."
About Jack Henry & Associates, Inc.®
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial
technology company that strengthens connections between financial
institutions and the people and businesses they serve. We are an
S&P 500 company that prioritizes openness, collaboration, and
user centricity – offering banks and credit unions a vibrant
ecosystem of internally developed modern capabilities as well as
the ability to integrate with leading fintechs. For more than 48
years, Jack Henry has provided technology solutions to enable
clients to innovate faster, strategically differentiate, and
successfully compete while serving the evolving needs of their
accountholders. We empower approximately 7,500 clients with
people-inspired innovation, personal service, and insight-driven
solutions that help reduce the barriers to financial health.
Additional information is available at www.jackhenry.com.
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SOURCE Jack Henry & Associates, Inc.
