Universal Delivery Solutions and NSG Group Partner to Implement Call Center System to Support UDS Product Launch
May 28 2009 - 6:00AM
Business Wire
UDS Group, Inc. (Pink Sheets:UDSG), a leading provider of
Delivery Management Solutions to businesses and communities
worldwide, announced today the company has signed an exclusive
agreement with the NSG Group to implement and outsource Call Center
services and solutions for UDS. UDS and NSG Group are now geared up
for the summer launch of the new UDS catering delivery
platform.
Headquartered in San Diego, CA with operations internationally,
NSG Group is one of the leading bilingual companies to provide IP
based international call center solutions. NSG will now answer,
route and manage all incoming delivery calls for UDS. Calls will
then be routed to the correct location for order fulfillment. NSG
Group will provide a well established infrastructure for the
support of the UDS system and UDS growing customer base.
�UDS is very excited to partner with the NSG Group as we
commence operations with our new delivery platform. NSG provides
expert service, affordable communications and creates the perfect
synergy with UDS,� stated Ryan F. Coblin, CEO and Chairman of UDS
Group, Inc.
�This agreement with NSG will also provide UDS with a cost
effective, scalable solution with expandability as the company
grows,� added Mr. Coblin.
�By joining forces with UDS, we can offer our cutting edge IT
services and support to their global business model, and we look
forward to a very successful venture,� said Sam Lev, COO of NSG
Group.
The implementation of the UDS delivery solution will coincide
with a multi regional launch of a delivery agreement with a
worldwide chain of restaurants.
UDSG is publicly traded under the symbol UDSG.PK.
About NSG
NoShore operation under NSG Group�offers CRM and BPO services
specializing in advance, high availability Telecom and IP based
Call Center solutions. Utilizing the latest networking and
signaling IP technologies, NSG Group�guarantees to significantly
cut costs and improve quality with total control, transparency and
accountability.
Having its center of operation in Baja California, and a support
office in San Diego, NSG Group�can offer �OnShoring Quality at
OffShoring Cost�
NSG Group CRM and BPO center in Tijuana, Mexico, minutes away
from San Diego, CA operates by its bilingual team, 24x7 at the
Pacific Time Zone. NSG Group offers the satisfaction that comes
from working with a partner who is committed to invest in people,
processes, infrastructure and facilities, ensuring the highest
levels of performance.
To learn more about NoShore operation, please visit
http://www.NoShoreGroup.com or Email: info@NoShoreGroup.com
About Universal Delivery
Solutions, Inc.:
Universal Delivery Solutions, Inc. (Pink Sheets:UDSG),
www.UniversalDelivery.com, a global leader in providing a 100%,
turnkey catering/delivery platform to the service industry
throughout North America (restaurant, retail, other) and soon the
world. The UDS system is designed on both a customer relation
management (CRM) system and a service integrated technology
backbone between customers, call center IT services and the
personal industry provider of choice.
Safe Harbor:
Legal Notice Regarding Forward-Looking Statements
The statements in the press release that relate to the company's
expectations with regard to the future impact on the company's
results from acquisitions or actions in development are
forward-looking statements, within the meaning of the Private
Securities Litigation Reform Act of 1995. The statements in this
document may also contain "forward-looking statements" within the
meaning of Section 27A of the Securities Act of 1933 and Section
21E of the Securities Exchange Act of 1934. Since this information
may contain statements that involve risk and uncertainties and are
subject to change at any time, the company's actual results may
differ materially from expected results.
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