TIDMNEO 
 
RNS Number : 6956I 
Neovia Financial PLC 
17 March 2010 
 

 
                              NEOVIA Financial Plc 
 
                              2009 Audited Results 
 
Wednesday, 17 March 2010 - NEOVIA Financial Plc (LSE: NEO) ("NEOVIA" or the 
"Group"), the leading alternative payments business, presents its audited 
results for the year ended 31 December 2009. 
 
Financial highlights 
·      Group total revenue of $64.5m, down 15% (2008:  $75.9m); 
·      Fee revenue of $62.9m in 2009, down 10% (2008: $69.8m); 
·      Gross margin at 54.6% in 2009 (2008: 61.8%); 
·      EBITDA of $8.0m in 2009 (2008: $16.0 million); 
·      Loss before tax and other items of $1.7m (2008: profit $6.4m); and 
·      Total Group cash of $73.5m at 31 December 2009 (2008: $82.3m). 
Key performance indicators 
·      Active e-wallet users totalled 99,978 in Q4 2009 (Q4 2008: 97,673); 
·      E-wallet fee revenue per active e-wallet user $116 for 2009 (2008: 
$128); 
·      Average daily sign ups 1,048 for 2009 (2008: 981); and 
·      Average daily receipts $488,641 for 2009 (2008: $457,442). 
Operational highlights 
·      Newteller platform running, completion in April 2010 after extended 
testing period; 
·      Focus on cost control with Business Transformation process commenced in 
first quarter; and 
·      Transition to new CEO completed; substantial progress on evolving Group 
strategy. 
 
Dale Johnson, Chairman, commented:  "Following a transition year characterised 
by progress in dealing with internal and external challenges, including weaker 
market conditions, the Board has renewed confidence in its updated business 
strategy and executive leadership to deliver significantly improved shareholder 
value in 2010 and beyond. 
 
A relentless pursuit of improved operational efficiency, energetic organic 
revenue growth and a disciplined approach to strategic development opportunities 
are expected to drive materially improved financial performance. 
 
The fourth quarter of 2009 saw stronger performance for both the e-wallet and 
NETBANX businesses compared to the third quarter, and revenue for the first two 
months of 2010 was in line with management's expectations. The Board continues 
to be optimistic about the outlook for NEOVIA and remains confident about the 
Group's prospects going forward with its adoption of a renewed strategy for 
growth." 
 
For further information contact: 
 
NEOVIA Financial PlcEmail:  investorrelations@neovia.com  + 44 (0) 207 638 9571 
(17 March) 
 
+-------------+--------------------------+------------------------------+ 
|                                        |                              | 
+----------------------------------------+------------------------------+ 
| Mark Mayhew |   President & CEO        |                              | 
+-------------+--------------------------+------------------------------+ 
| Doug Terry  | CFO                      |                              | 
+-------------+--------------------------+------------------------------+ 
| Andrew      | VP Communications        | + 44 (0) 1624 698 713        | 
| Gilchrist   |                          |                              | 
+-------------+--------------------------+------------------------------+ 
|                                        |                              | 
+----------------------------------------+------------------------------+ 
|                                        |                              | 
| Citigate Dewe Rogerson                 | + 44 (0) 207 638 9571        | 
+----------------------------------------+------------------------------+ 
| Sebastian Hoyle / George Cazenove      |                              | 
+----------------------------------------+------------------------------+ 
|                                        |                              | 
+----------------------------------------+------------------------------+ 
|                                        |                              | 
| Daniel Stewart & Co Plc                | + 44 (0) 207 776 6550        | 
+----------------------------------------+------------------------------+ 
| Paul Shackleton                        |                              | 
+-------------+--------------------------+------------------------------+ 
 
 
Conference call details and further information 
 
NEOVIA will hold a briefing for invited UK-based analysts at the offices of 
Citigate Dewe Rogerson, 3 London Wall Buildings, London, EC2M 5SY, later this 
morning at 11.00 a.m.  From this time, copies of the analyst presentation and 
the Group's annual report and accounts will be available on the Company's 
website, www.neovia.com. 
NEOVIA management will also host a conference call on 17 March 2010 at 2.00 pm 
GMT (10.00 a.m. EST) for analysts and institutional investors that can be 
accessed by dialling 0800 028 1277 (UK free call) or +44 (0)20 7806 1957 
(International) or 1888 935 4577 (USA free-call).  This call will take the 
format of a short introduction by management, followed by a Question and Answer 
session.  A recording of the conference call will be available for a period of 7 
days from 18 March 2010 (until 25 March 2010).  To access the recording please 
dial the following replay telephone number:  +44 (0)20 7111 1244.  The passcode 
for this replay is 1370486#. 
For any other information please contact NEOVIA Investor Relations at 
investorrelations@neovia.com. 
                                    * * * * * 
About NEOVIA Financial 
 
Trusted by consumers and businesses in over 170 countries to move and manage 
billions of dollars each year, NEOVIA Financial Plc is a leading alternative 
payments business. Through the NEOVIA Payment Network, merchants use the NETBANX 
processing service to simplify how they accept and settle card, 
direct-from-bank, and cash payments, and the NETELLER payment account to 
increase margins, capture new customers and increase customer lifetime values. 
Being independent has allowed the company to support tens-of-thousands of 
retailers and merchants in many geographies and across multiple industries. 
 
NEOVIA Financial Plc is quoted on the London Stock Exchange's AIM, with a ticker 
symbol of NEO.  Subsidiary company NETELLER (UK) Ltd is authorised by the 
Financial Services Authority (FSA) to operate as a regulated e-money issuer. 
 
                                    * * * * * 
Disclaimer 
 
This document contains forward-looking statements relating to future events and 
future performance. In some cases, forward looking statements can be identified 
by terminology such as "may", "will", "should", "expects", "projects", "plans", 
"anticipates" and similar expressions. These statements represent management's 
expectations or beliefs concerning among other things, future operating results 
and various components thereof or the economic performance of the NEOVIA Group. 
The projections, estimates and beliefs contained in such forward-looking 
statements necessarily involve known and unknown risks and uncertainties, which 
may cause the actual performance and financial results in future periods to 
differ materially from any projections of future performance or results 
expressed or implied by such forward-looking statements. Accordingly, readers 
are cautioned that events or circumstances could cause results to differ 
materially from those predicted. 
 
 
Chairman's Statement 
 
Introduction 
It is 10 years since the original NETELLER e-wallet was founded in Calgary, 
Canada.  During that time, NEOVIA (formerly NETELLER Plc) has enjoyed much 
success and faced more challenges than many entities would in a lifetime. 
Following a difficult year in 2009, we enter 2010 with a renewed sense of 
direction and optimism based on the vision and intense drive of our new CEO Mark 
Mayhew, and on improving market opportunities. 
 
2009 performance 
NEOVIA Group total revenues declined from $75.9 million in 2008 to $64.5 million 
in 2009.   Group EBITDA was $8.0 million in 2009, down from $16.0 million in 
2008.  The loss after tax for 2009 was $9.8 million (2008: $8.1 million). 
 
The Group faced many challenges during 2009, both internal and external, These 
included the significant impact of a globally challenging economy on our core 
customer market but also the consequences of internal events attaching to 
organisational changes and unfulfilled acquisition activity. The Group 
demonstrated resilience in addressing these challenges and setting the stage for 
significant improvement this year. 
 
In the light of the 2009 results, the Board does not recommend the payment of a 
dividend but continues to keep this position under review. 
 
People and the Board 
I thank the management team and all our staff and acknowledge their efforts in a 
trying economy for our merchants and our members.  Our ability to adapt and 
innovate has been one of NEOVIA's key strengths, and these characteristics 
remain as cornerstones to support our next phase of growth. 
 
A key objective for the Board in 2009 was to appoint and achieve a successful 
transition to a new Chief Executive Officer, following the resignation of Ron 
Martin early in the year. 
 
After an extensive global search, the Board was pleased to announce on 19 August 
the appointment of Mark Mayhew as President & Chief Executive Officer. With his 
strong background in payments, cards, international operations, Plc governance, 
consumer management and strategy formulation, Mark stood out as the right leader 
for NEOVIA to fulfil its vision as the global online payments business. Mark has 
made considerable progress since he started in the role on 1 September and he 
adds significantly to our confidence in delivering much improved financial 
results for 2010 and beyond. 
 
I thank the members of the Board for their work throughout the year, especially 
during the period when the Group was without a CEO.  As reported last year, the 
Board welcomed John Bateson and Jonathan Comerford as Non-Executive Directors in 
January 2009. 
 
I extend a special thank you to two of our Non-Executive Directors, Don Lindsay 
and John Webster, who have indicated their intent not to seek re-election at the 
Company's next Annual General Meeting.  Don and John have been Non-Executive 
Directors since the Company's admission to AIM in April 2004 and have served the 
Company with outstanding commitment, loyalty and professionalism throughout 
NEOVIA's life as a public company. The Board is currently assessing a slate of 
prospective Non-Executive Director candidates so that timely appointments can be 
made to ensure that the composition of the Board remains appropriate. 
 
Finally, Doug Terry, the Company's Chief Financial Officer, will be stepping 
down from his role to pursue personal interests following the publication of the 
Company's results for 2009.  We are grateful for Doug's contribution to the 
Group over the past four years in managing and controlling the Group's finance 
function.  The Board, through the Nominations Committee, is well advanced in the 
process of identifying a replacement and it is intended that this individual 
will join the Board on appointment. 
 
Governance 
The Company remains committed to complying with the Combined Code in so far as 
it is applicable to a company of NEOVIA's size and nature, being an AIM quoted 
company. During the year the Board formed a Nominations Committee in recognition 
of the importance of ensuring that the composition of the Board reflects the 
needs of the Group on an ongoing basis. 
 
Dividends 
Given the challenging market conditions the Group faced during 2009 and the 
financial performance during this transition year, the Board believes it is 
prudent not to make a dividend payment for 2009.  The Board continues to keep 
this position under review. 
 
Strategy 
The Group's strategy has been comprehensively reviewed, updated and refined over 
the past few months in pursuit of our desire to create a world class alternative 
payments business.  Short term, we are focusing on taking advantage of the 
growth opportunities that leverage NEOVIA's strengths and improving broader 
market conditions whilst strengthening the business's positioning for a newly 
defined longer term strategy.   This longer term strategy sees us growing the 
NEOVIA payment network  to become the leading alternative payments company in 
our chosen vertical, product and geographic markets, targeting online gaming and 
broader e-commerce market sectors through a "twin pillars" approach based on 
sustainable stored value and straight-through-processing ("STP") businesses. We 
will do this through organic growth, stimulated by significant improvements in 
operating efficiency and the energetic development of our trusted brands, 
augmented by high quality acquisitions that deliver access to new vertical, 
product and geographic markets and/or provide specific skills. 
 
Outlook 
Following a transition year characterised by progress in dealing with internal 
and external challenges, including weaker market conditions, the Board has 
renewed confidence in its updated business strategy and executive leadership to 
deliver significantly improved shareholder value in 2010 and beyond. A 
relentless pursuit of improved operational efficiency, energetic organic revenue 
growth, and a disciplined approach to strategic development opportunities are 
expected to drive materially improved financial performance. 
 
 
Dale Johnson 
Chairman 
16 March 2010 
 
 
CEO's Statement 
 
Introduction 
I have been in position for six months. I have now had sufficient time to effect 
reviews of the operational health of the Company as well as the prevailing 
strategy and ambition of the Board and management colleagues to achieve the 
strategy. 
 
What is clear from the financial results for 2009 is that the Board's 
expectations were not met; this in part reflects the significant impact of a 
globally challenging economy on our core customer market but also the 
consequences of specific internal events attaching to organisational changes and 
unfulfilled acquisition activity. A material loss of momentum resulted and 
unhelpful distractions hindered us from our key role in servicing merchants and 
members. 
 
What is less clear from short term financial results is achievement against 
other objectives. As the Business Review that follows articulates, the position 
looking forward is more rosy: the outlook for "alternative payments" is very 
positive. The strong growth in online transactions, especially in e-commerce, 
appears assured into the medium term at least; further development of channels 
other than desktop will further stimulate traffic, whether smartphone, TV or 
hybrid devices; continued maturity of "social networking" and monetising  the 
behaviour and sense of belonging to these tribal communities. Just these three 
factors, the market participants driving their development and the 
geodemographic shifts we are witnessing provide spectacular opportunity for the 
payments industry, globally. 
 
My job is to see NEOVIA is both an agitator for, and beneficiary of, these 
changes. Ten years after the launch of the NETELLER e-wallet seems a good place 
to start the next chapter in the Company's development. The focus for 2010 will 
be to drive success on the operational agenda to deliver much improved financial 
health AND the key first steps to realising our strategic ambition. 
 
Strategic and operational review 
One of my first tasks was to understand what was required to make NEOVIA "fit 
for purpose" and to institute an immediate review of the business strategy, a 
collective process involving the Group's Executive Management Team and Board. 
Visiting the Group's operations globally, and spending the time to understand 
how NEOVIA operates, I came to appreciate the efforts undertaken to refocus the 
business following its withdrawal from the key markets of North America in 2007. 
 However, as the broader economic climate continues to challenge even the 
largest, most diversified businesses, including many of our core customers, I 
concluded that further steps could and should be taken to align NEOVIA's cost 
structures and operational processes against current revenue expectations. The 
key focus of our efforts in 2010 will be significant simplification - what we 
do, how we do it and why we do it. Everything from operational footprint, via 
corporate structures to the service provided to our merchants. And points in 
between. We refer to this as Business Transformation. 
 
The Board has therefore adopted a plan to streamline NEOVIA's costs and 
processes throughout this current year with the aim of delivering a sustainable 
improvement in operating performance as evidenced in our reported EBITDA.  The 
first steps have already been taken in this programme which will result in a 
significant reduction in the employee count as certain roles are reallocated, 
relocated or removed.  The second phase of this programme focuses on improving 
existing processes, removing inefficiencies and simplifying how NEOVIA operates. 
The full financial benefits will likely be seen in the full year 2011 
performance, but the operational efficiency improvements are expected to bear 
material fruit this year. 
 
To structure and lead this process, the Group recruited two individuals in 
December 2009 who have considerable experience of managing business 
transformation programmes with the scope and scale we seek. Dennis Jones joined 
the executive team as Head of Business Transformation and Major Programmes from 
RBS with substantial operational, cards, mergers and acquisitions, and 
international business transformation expertise.  Together with Stuart Minster, 
Director of Business Transformation, (also from RBS 
where he had senior executive responsibility for major change within the cards 
division and was CEO of RBS US Commercial Cards) Dennis has oversight 
responsibility for the change programme within NEOVIA.  Phil Deeker has joined 
the Group as Head of Human Resources  - mobilising the resources at hand 
requires strategic development of our skill-sets and Phil brings a wealth of 
experience in helping organisations focus, align and achieve outstanding results 
and is working alongside our existing HR team as we build our programmes, 
acknowledging the importance of people to our success. 
 
2010 objectives 
NEOVIA has established three key objectives for 2010: first, to "conclude, embed 
and leverage" the Newteller platform development.  We are on track to switch 
over our core e-wallet processing capabilities to the new platform in April 
following an extensive testing regime.  We will then look to "embed" Newteller 
within our day-to-day operations, developing new products and programmes which 
take full advantage of the enhanced capabilities Newteller provides.  Later in 
2010 will see the launch of a series of technology applications, neither 
feasible nor cost effective under "OldTeller", which will leverage the 
significant investment the Group has made and provide improved functionality and 
offering to our customers. 
 
Second, we will drive the Business Transformation programme to ensure that 
material benefits can be achieved by end 2010, and sustained into the future. 
This process will impact the entire business, and we look to our people to help 
NEOVIA achieve the performance it is capable of. 
 
Third, we will take the first steps to achieving the longer term strategy for 
the business. 
 
Longer term strategy 
NEOVIA  is a payment network focused on two "core" propositions - stored value 
services, (through our NETELLER e-wallet and Net+ prepaid cards - together, our 
NETELLER Payment Account) and straight through processing (STP)  through our 
NETBANX gateway offering.  These are our "twin pillars".  Success in the 
payments business is about achieving scale; payments is a supply-side innovative 
industry.  Our revised strategy is to drive each of these lines of business 
through organic growth and investment to achieve scale. Our historic focus has 
been largely on the e-wallet product offering. We will seek to give greater 
prominence to STP going forward. We will devote significant resources to develop 
our capabilities so that we provide market-leading offerings to compete 
effectively in the vertical, product and geographic markets we choose to focus 
on. 
 
Traditionally, online gaming has been the strong focus vertical for NEOVIA.  Our 
expertise in this segment is well established (along with our brands), and we 
believe that we can leverage these skills across adjacent verticals.  We will 
therefore seek to extend our offerings into additional e-commerce markets, 
particularly digital content and adjacent gaming markets (such as online 
multi-role player and video gaming).  Our stored value offering has particular 
application for micropayments and we believe we can develop innovative products 
to meet the difficult payment challenges where traditional consumer products do 
not reach. 
 
In pursuit of growth we will adopt "and" strategies: we will not reduce our 
focus on online gaming as we continue to believe significant success is 
achievable here. The market has been tested in 2009 and even stronger players 
are emerging as a result of market "conditioning" and an evolving regulatory 
landscape. We stand ready to serve our merchants as their business activities 
change and see continued relevance of our knowledge, skills product and service 
offerings. 
 
Finally, our focus since 2007 has been on Europe and our emerging Asian 
business.  We have been successful at adding local payment and funding options 
across many European countries.  However, no alternative payments business can 
be truly global without exposure to North American markets.  We continue to 
explore the best means to re-enter the online gaming market. Its regulatory 
situation is complex and it would be premature to conclude definitively on if, 
when or how the US market might be regulated.  However, this fluidity presents a 
substantial opportunity for those organisations that are well-positioned prior 
to any potential regulatory change and the NETELLER brand remains a "power 
brand" in our armoury. 
 
 
 
NEOVIA has identified a number of key strategic and operational objectives to 
clarify our intent for 2010 and beyond in support of our adopted Vision: to be 
the leader in frictionless payments. 
 
Strategic objectives 
·      Deliver enhanced end-to-end straight through processing capability for 
merchants; 
·      Develop a meaningful North American market presence; 
·      Build greater scale in our stored value business; 
·      Broaden distribution through opening up our payment network; and 
·      Extend verticals outside of gaming. 
 
Operational objectives 
·      Complete Business Transformation programme in 2010; 
·      Deepen penetration in online gaming market; 
·      Enhance risk management processes; and 
·      Build awareness of the brand portfolio - a unified brand and identity. 
 
Measurement of objectives 
The Group has historic objectives which were established at the end of 2007 as 
part of the three year strategy through to 2010.  Performance against these 
measures has been impacted by the pressures of the challenging economic 
environment and an inadequate focus on execution. 
 
+-----------------+-----------------+----------------+------------+------------+ 
| Objective       | Measures        | Target - by    |    FY 2008 |         FY | 
|                 | include         | end of 2010    |            |       2009 | 
+-----------------+-----------------+----------------+------------+------------+ 
| Gaming          | Active e-wallet | More than      |  97,673    |     99,978 | 
| sector          | users (1)       | 250,000        |            |            | 
| pre-eminence    |                 |                |            |            | 
+-----------------+-----------------+----------------+------------+------------+ 
| Diversification | Non e-gaming    | More than 30%  | 16%        | 16%        | 
|                 | revenue (2)     | revenue        |            |            | 
+-----------------+-----------------+----------------+------------+------------+ 
| Profitable      | Operating       | Greater than   | 22%        | 13%        | 
| business        | margin (3)      | 35%            |            |            | 
+-----------------+-----------------+----------------+------------+------------+ 
(1)         Active e-wallet users are those that make any transaction with their 
e-wallet or Net+ card within the previous 90 day period 
(2)         Non e-gaming revenue is classified as revenues earned from non 
e-gaming merchants, NETBANX (excluding e-gaming merchants), P2P and non-gaming 
related investment income as a percentage of total reported revenue 
(3)         Operating margin is defined as operating profit before depreciation 
and amortisation, stock option expense, foreign exchange gain/loss, 
restructuring costs, impairment charges and investment gains or losses 
 
A key part of developing a cohesive strategy is setting objectives against which 
our performance can be measured.  The three objectives above remain valid as 
part of the Group's broader strategic goals, however in certain cases the 
measures identified do not provide a sufficiently full picture of how the Group 
is achieving against each objective. 
 
The Board has therefore decided to adopt a broader basket of performance 
measures against which it can track achievement of the Group's strategic and 
operational objectives as set out above.  Providing transparency as to what 
drives our business helps to build confidence and understanding amongst our 
shareholders, customers, staff and other stakeholders, which generates 
sustainable longer term benefits, in terms of stock market valuation, 
profitability and cash management. 
 
Leveraging our key assets 
A key element in achieving our Vision (and implied growth) will be the 
successful leadership of our people - one of NEOVIA's greatest assets.  We have 
engaged our employees throughout the Transformation process to date, and the 
Executive Management Team has worked to communicate the Group's strategy and 
business goals.  I believe strongly that a unified and clear vision with clear 
objectives, supportive strategies and unambiguous policies attaching to our 
values are essential for long-term success. Almost everything in this is new for 
NEOVIA for 2010 - as will be the creation of a performance culture. 
 
The Board recognises that rewarding performance will underpin the success of the 
company.  Therefore the Board recently approved adoption of a Long Term 
Incentive Plan ("LTIP") which aligns the performance of the Executive Management 
Team (including the CEO) with shareholders' interests.  This will form part of a 
revised approach to incentivising the leadership team to delivering improved 
performance, placing a higher proportion of total compensation "at risk". The 
Board has set aggressive targets for the LTIP vesting criteria which are EBITDA 
focused.  The Company's principal shareholders, representing almost 50%, were 
consulted in advance and indicated their support in principle for the adoption 
of such a plan. 
 
Outlook 
We seek to see NEOVIA poised to take full advantage of opportunities presented 
in our chosen markets, whether from an improved macroeconomic environment, 
greater effectiveness in our customer engagement or competitor deficiencies. 
The pace at which we are working is materially greater than has existed in 
recent years. We are mobilised to win. Our 2010 objectives are necessarily 
focused on improving our operational capabilities and building an effective, 
streamlined business with materially enhanced financial outcomes. Our longer 
term strategic efforts will be concentrated on developing our payment network 
along the "twin pillars" of stored value and straight-through-processing, 
leveraging our significant intellectual property and technology investment, 
especially in Newteller. 
 
 
Mark Mayhew 
President & CEO 
16 March 2010 
 
                                      ***** 
 
 
Business Review 
 
Introduction 
 
NEOVIA delivered a broadly satisfactory performance for 2009 given the 
challenging market conditions which continued throughout the year.  Group 
revenues decreased by 15% to $64.5 million (2008: $75.9 million) of which 
interest income, considerably lower at $1.6m (2008: $6.1m), was a material 
change. 
 
2009 results 
Revenue performance was disappointing reflecting in part the challenges faced by 
our core online gaming merchants for much of the year.  Fee revenues from our 
e-wallet business fell 12%, while fees from NETBANX payment processing fell 10%, 
despite improvements in Asia, largely as a result of the weakening of sterling 
against the US dollar, our reporting currency. 
 
Markets and customers 
Online gaming remained the core market vertical for NEOVIA as we continued to 
reinforce our leading position in providing payment solutions to merchants in 
this sector.  The traditional focus on online gambling merchants, particularly 
poker, casino and sports betting operators, has been extended to bingo and 
lottery operators.  We announced a number of new merchants during the year, 
including SBOBET and JAXX.  Since the year end we have seen further success with 
the signing of BSkyB, SEGA, Beatya!, GWBet and UWin, demonstrating the 
continuing attractions of the NETELLER payment account for gaming merchants. 
 
Estimates for growth for the online gaming market in 2010 range between zero and 
around 10 per cent, according to certain industry commentators' assessments of 
the combined negative macroeconomic factors alongside market evolution. 
Regulation of online gaming markets, for example in Europe, is likely to be a 
driver of growth, as evidenced in Italy in 2009, as well as anticipated 
consolidation amongst the major operators as they seek to take advantage of 
economies of scope and scale in serving and extending their customer bases. 
 
NEOVIA has seen some early success in extending its payment solutions into 
adjacent market verticals, such as the massive multiplayer online gaming market 
(MMOG), virtual worlds and the gaming affiliate payments market.  Contract wins 
were announced with Mindark, the operator of the Entropia virtual universe, and 
with other merchants such as Travian, a leading MMOG games developer and Virwox, 
a virtual world currency exchanger.  The NETELLER payment account has helped 
affiliates who drive much online gaming business to be paid simply and quickly. 
NETELLER won, for the third consecutive year, the iGaming Business Affiliate 
Award for "Best Payment System for Affiliates" and our presence at the Affiliate 
Trade Shows this year generated substantial interest in our offering to 
affiliates.  Similarly, the NETELLER payment account has proven an attractive 
alternative option for customers to bring (and withdraw) funds from online 
foreign exchange trading sites. NEOVIA signed ATLAS eForex in November 2009, 
bringing to six the number of merchants using NETELLER in the forex trading 
market, with AvaFX, FxPro, RetailFX, UWC (United World Capital) and FineXO 
already customers of the Group. 
 
As an alternative payments business, our growth and prospects are closely allied 
to the growth and development of the broader e-commerce market, particularly 
within our focus geographic markets of Europe and Asia Pacific.  The trend for 
transactions moving online continued throughout 2009 despite the significant 
contractions in the broader economy, and it is estimated that the potential 
market for online e-commerce could be as large as US$450 billion (excluding 
North America) by 2012.  We anticipate that our chosen markets could grow around 
10% in 2010, as online purchasing activity is driven by increased broadband 
penetration and customer familiarity and trust in alternative payments. 
 
 
Key performance indicators 
The Group's primary driver of fee revenue from its e-wallet is the active 
e-wallet user base.  An active e-wallet user is defined as a consumer whose 
e-wallet account balance has changed during the past quarter.  The change in 
balance may be due to adding, removing, transferring or receiving funds. 
 
The number of active e-wallets at the end of 2009 was 99,978, an improvement of 
2% from the same period in 2008.  European active e-wallets of 75,884 were down 
3% from 2008 while Asian active e-wallets grew 15% to 15,843 (2008: 13,794). 
Rest of world (ROW) active e-wallets numbered 8,251 - an increase of 38% over 
the previous year.   The overall increase is mainly attributable to an improving 
trend in activity levels which the Group began to see in the latter half of 
2009. 
 
+------------+----------+----------+------------+----------+------------+ 
| Active     |  Q4 2009 |  Q4 2008 |   % growth |  Q3 2009 |   % growth | 
| customers  |          |          |            |          |            | 
+------------+----------+----------+------------+----------+------------+ 
| Europe     |   75,884 |   77,916 |       -3 % |   74,332 |        2 % | 
+------------+----------+----------+------------+----------+------------+ 
| Asia       |   15,843 |   13,794 |       15 % |   16,096 |       -2 % | 
| Pacific    |          |          |            |          |            | 
+------------+----------+----------+------------+----------+------------+ 
| Rest of    |    8,251 |    5,963 |       38 % |    7,929 |        4 % | 
| World      |          |          |            |          |            | 
+------------+----------+----------+------------+----------+------------+ 
| Total      |   99,978 |   97,673 |        2 % |   98,357 |        2 % | 
+------------+----------+----------+------------+----------+------------+ 
|            |          |          |            |          |            | 
+------------+----------+----------+------------+----------+------------+ 
In contrast to the growth in active e-wallet numbers, the average fee revenue 
earned per active e-wallet declined across all regions except Asia Pacific. 
European fees per active e-wallet decreased by 11% to $117 in 2009 from $131 in 
2008.  Asia Pacific showed an improvement of 6% to $129.  A decline of 20% in 
ROW ($75 in 2009 vs. $93 in 2008) is due to the evolving product and promotion 
mix.  The Net+ prepaid MasterCard card is becoming the withdrawal method of 
choice for e-wallet users, and is especially prevalent in countries where 
payment is difficult.  However, fees per transaction are generally lower, 
resulting in more active e-wallet accounts but with lower fees per account. 
Similarly, fee based promotions and bonuses are contributing to increased 
customer activity, but also lead to a reduction in fees earned. 
 
+----------------------------------+---------+----------+--------------+ 
| E-wallet revenue per active      | FY 2009 |  FY 2008 |     % growth | 
| e-wallet user ($)                |         |          |              | 
+----------------------------------+---------+----------+--------------+ 
| Europe                           |     117 |      131 |        -11 % | 
+----------------------------------+---------+----------+--------------+ 
| Asia Pacific                     |     129 |      123 |          6 % | 
+----------------------------------+---------+----------+--------------+ 
| Rest of World                    |      75 |       93 |        -20 % | 
+----------------------------------+---------+----------+--------------+ 
| Total                            |     116 |      128 |        -10 % | 
+----------------------------------+---------+----------+--------------+ 
 
In 2009, members deposited a daily average of $488,641 with the Group - up by 7% 
from $457,442 in 2008.  The increase is primarily due to penetration into new 
geographic territories in both Central and Eastern Europe as well as Asia. 
Deposits also increased since NETELLER members found it easier to withdraw funds 
through improved withdrawal channels such as the Net+ prepaid MasterCard card. 
Total receipts in 2009 totalled $178.4 million, an increase from $167.4 million 
in 2008 which included deposits from North America. 
 
Average daily sign-ups of new customers continued a positive trend throughout 
the year.  In 2009, 1,048 new customers signed up per day, an increase from 981 
in 2008.  Expansion of the NETELLER offering and improved conversion rates as a 
result of a streamlined sign-up process helped drive this growth.  As a lead 
indicator of future business this is an encouraging trend. 
 
The table below shows the Group's sign ups by region: 
 
+--------------------+---------------------+---------------------+------------------+------------------+-------+--------+ 
| Average daily sign |                  Q1 |                  Q2 |               Q3 |               Q4 |    FY |     FY | 
| ups                |                2009 |                2009 |             2009 |             2009 |  2009 |   2008 | 
+--------------------+---------------------+---------------------+------------------+------------------+-------+--------+ 
| Europe             |                721  |                675  |             702  |             727  |   706 |    706 | 
+--------------------+---------------------+---------------------+------------------+------------------+-------+--------+ 
| Asia Pacific       |                148  |                164  |             194  |             155  |   165 |    160 | 
+--------------------+---------------------+---------------------+------------------+------------------+-------+--------+ 
| Rest of World      |                154  |                172  |             207  |             172  |   176 |    115 | 
+--------------------+---------------------+---------------------+------------------+------------------+-------+--------+ 
| Total              |               1,023 |               1,011 |            1,103 |            1,053 | 1,048 |    981 | 
+--------------------+---------------------+---------------------+------------------+------------------+-------+--------+ 
 
The Group also generates revenue from non e-wallet related sources, including 
its NETBANX gateway business and interest income on its own cash balances as 
well as those held on behalf of members and merchants in trust accounts. 
 
 
Developing our stored value solutions 
The cornerstone of our stored value proposition is the NETELLER payment account, 
which celebrated its tenth anniversary during 2009.  We have signed up more than 
1.7 million members since the first e-wallet was issued back in 1999, excluding 
those that we issued to our former US members prior to 2007.  The NETELLER 
e-wallet provides a simple, secure and anonymous way for individuals to 
transfer, pay and withdraw funds online to any number of merchants.  NEOVIA's 
focus has traditionally been on the online gaming market since payments to 
merchants in this space have proven difficult and sometimes risky, due to 
geographical, currency or timing issues.  Our NETELLER e-wallet solution allows 
merchants to receive indemnified funds from a signed up NETELLER consumer 
("member") in return for payment of a fee to NEOVIA.  We compete with more 
traditional payment methods such as cards, but the incremental benefits of the 
e-wallet are the anonymity, security and flexibility in funding, withdrawing and 
managing money online that has been established over ten years. 
 
We have continued to invest in the NETELLER payment account during 2009 to 
ensure we offer our members and merchants the broadest range of payment 
solutions.  We launched a number of new deposit options, enabling consumers in 
key European and Asian markets to more easily top up their e-wallets or pay on 
our hosted checkout pages, including: Ukash in 9 new countries (Austria, 
Belgium, Finland, France, Germany, Italy, Netherlands, Portugal and Greece); 
free local bank deposits using the SEPA scheme for EU members; free local bank 
deposits in India and Japan; and the addition of DIRECTebanking.com in Belgium. 
 
The award winning Net+ prepaid MasterCard card, launched in October 2008, had a 
successful first year in 2009.  NETELLER members use their Net+ physical and 
virtual MasterCard cards for instant payouts from their e-wallets and for making 
secure online purchases.  More than 70,000 Net+ cards have been issued to date, 
with total spend via the Net+ card amounting to more than $200 million in more 
than 1 million transactions.  We continue to improve the Net+ value proposition 
for our members, with the ability to earn NETPoints on Net+ transactions and 
offering our VIP members reduced foreign exchange fees on their Net+ cards.  The 
innovative features of this industry-leading prepaid card were recognized with a 
number of card industry awards (including the "Best New Prepaid Card" award at 
the prestigious Cards & Payments Europe 2009 Awards) and the Net+ card regularly 
features strongly in prepaid card comparison tables. 
 
Early in the first quarter, our Person-to-Person (P2P) service was extended to 
NETELLER Express-level members, allowing instant transfer of funds between 
NETELLER e-wallet members. Building on this, the NETELLER Money Transfer service 
(www.sendmoney.neteller.com) went live in July 2009 and is already showing 
promising trends for new sign ups and volumes of funds transferred.  This builds 
on the unique feature of our stored value account by integrating the e-wallet 
capabilities with the ease of use of the Net+ card and multi-account 
functionality. 
 
Payment processing 
The Group's NETBANX business continues to make solid progress in developing a 
leading gateway processing solution.  We announced a number of significant 
contract wins for NETBANX during 2009 including RSA MoreTH>N, a leading UK and 
international insurer, the renewal of nPower's processing contract, and a number 
of smaller merchants who rely on NETBANX's capabilities to power their online 
commerce sites.  The recently announced contract win with Arqiva's SeeSaw, the 
new IPTV service, to use the NETBANX international gateway for all its online 
payments represents a major success in our strategy to broaden our verticals 
from the traditional gaming market focus and extend NETELLER product 
capabilities into the new micropayments segment. 
 
Continued investment in gateway processing was recognised by the industry as the 
NETBANX Unified PayPageTM was nominated for the E-Consultancy "Innovation in 
e-Commerce" Award in December 2009.  The Unified PayPageTM allows merchants to 
offer multiple payment types through a single integration and with the continued 
addition of further payment options during the year (including PayPal) our 
merchants now have access to an unrivalled number of payment options to offer 
their customers. 
 
 Our NETBANX Asia business continued to be successful in attracting new merchant 
business for its payment processing services across Asia Pacific.  We will 
continue to invest to ensure that we have a reliable, secure and efficient 
operation, and anticipate further growth as more merchants appreciate the 
capabilities we offer. 
 
Newteller 
Substantial progress was made during 2009 in the Group's Newteller technology 
replatforming, and parallel running with the "OldTeller" platform ongoing during 
the last two quarters of 2009 as part of scheduled deployment. The Newteller 
platform is already running in production as part of the shadowing of the 
existing platform, and a planned and sequential cut-across is scheduled to be 
complete during April 2010.  The anticipated benefits of Newteller lie in its 
capacity to enable significant improvements to our operating environments (e.g. 
more effective support for our global contact centre staff), cost savings 
captured from automating numerous manual processes, greater operating 
efficiencies by migrating multiple current systems on to a single platform and 
flexibility to rapidly develop new functionalities to meet evolving market 
opportunities. In addition, Newteller will provide enhanced capability in such 
key areas as disaster recovery, service availability, risk management and 
significantly reduced new product development and deployment lead times. A 
number of exciting product initiatives are already being worked on to take 
advantage of the availability of the Newteller platform later in 2010, 
themselves an integral part of our Group-wide Business Transformation programme 
launched in the fourth quarter of 2009. 
 
Building our brand identity 
We took further steps in 2009 to reinforce our brand identity, building on the 
renaming of the Company in November 2008 to NEOVIA Financial Plc.  Our NETELLER, 
NETBANX and NET+ brands are recognised and trusted in their target markets.  We 
have actively promoted the NETELLER Payment Network at a number of major 
sporting events, focusing on the gaming community with the "Payments you can bet 
on" message. 
 
The Group also delivered a number of targeted marketing programmes throughout 
the year to drive member reactivation, conversion and retention.  Such 
programmes included the "What's my Sport" and "Chance" promotions, sponsorship 
of a series of merchant events and tournaments, and a revamped NETPoints loyalty 
programme. 
 
Operational improvements 
We continued to make progress in reducing our direct customer support costs, 
while maintaining an effective and competitive service to our members.  As 
highlighted in our first half results, we successfully migrated all of our 
English, non-voice, customer support to our Hong Kong operations.  This has 
already resulted in a 25% increase in member service efficiency through the end 
of 2009.  Further initiatives to improve and streamline our customer support 
capabilities are being investigated for deployment within Business 
Transformation. 
 
Managing the risks the Group faces remains a key focus for us.  As set out in 
more detail in our Annual Report in the Business Risks section, we have 
identified the key risks to our operations and performance within the following 
areas: complex global operations; regulation and compliance; global economic 
conditions; competition; product innovation; attracting the best talent; 
security and fraud; transaction processing; and acquisitions and partnerships. 
The Group adopts an Enterprise Risk Management ("ERM") approach to identifying, 
assessing and mitigating risks it may face.  Investment in this area has 
continued during 2009 both as part of the Newteller replatforming and through 
separate initiatives such as the ERTMS service, provided by Actimize, which 
allows risk monitoring in real-time of transactions being processed through the 
NETELLER payment account. 
 
US update 
On 21 August 2009, the Group announced that the Deferred Prosecution Agreement 
("DPA") entered into effective 18 July 2007 with the US Attorney's Office for 
the Southern District of New York had expired as scheduled. The Company also 
received a copy of the Nolle Prosequi (Notice of Dismissal) of the Complaint 
filed against it in this matter in the United States District Court for the 
Southern District of New York. The 
 
 Company has complied with the DPA and is no longer subject to oversight by the 
Monitor appointed pursuant to the DPA.  The Group continues to believe that it 
is strategically important to have a US-facing business as part of its 
market-facing strategy and continues to investigate the most appropriate means 
to achieve this objective. 
 
Current trading and outlook 
The Group ended 2009 with a stronger performance in the fourth quarter.  Revenue 
from our e-wallet was $12.3 million in Q4 compared to $11.4 million in Q3 2009, 
largely resulting from growth of 10% in our European e-wallet fee revenue. 
NETBANX also saw a promising improvement in revenue in the same period, with 
$4.2 million in Q4, an increase of 22% from the $3.5 million in Q3 2009 with 
European revenues growing 29% (21% after stripping out impact of currency 
translation).  Overall, revenue for Q4 was $16.8 million compared to $15.2 
million in Q3 2009, an increase of 11%. 
 
Revenue in the first two months of 2010 has been in line with management's 
expectations and the Board continues to be optimistic about the outlook for 
NEOVIA and remains confident about the Group's prospects going forward with its 
adoption of a renewed strategy for growth. 
 
 
 
                                      ***** 
 
 
Financial Review 
 
NEOVIA made steady progress despite the challenging market conditions which 
persisted throughout most of 2009.  The resilience of the Group's business model 
has produced a broadly satisfactory financial performance.  The results for the 
Company and the consolidated Group results for the year ended 31 December 2009 
are presented below. 
 
Highlights 
The Group's performance did not meet our full expectations: revenue, gross 
margin and cash flow declined in 2009 compared to 2008, and as a result cost 
management continued to be a major focus during 2009. 
 
The Group reported a net loss of $9.8 million in 2009 (2008: $8.1 million loss). 
 The Group continued with development of its new stored value technology 
platform, Newteller, throughout the year. Newteller consumed significant 
resources and remains on track to launch in April 2010 following an extended 
testing programme. 
 
Revenue 
Total revenue in 2009 decreased by 15% to $64.5 million (2008: $75.9 million). 
Revenue is earned through fees charged to merchants and members for processing 
of transactions via the NETELLER e-wallet or NETBANX gateway services.  Revenue 
is also earned on the Group's cash and the cash held by the Group on behalf of 
merchants and members. 
 
Revenue 
($ millions)                                  2009            2008         % 
growth             Q3 2009        Q4 2009               % growth 
 
Europe                                         35.7              42.2 
     -15 %                    8.7                9.6                      10 % 
Asia Pacific                                   7.9                7.7 
         2 %                     2.1                2.1                       -3 
% 
Rest of World                               2.2                2.0 
     14 %                    0.6                0.6                       -2 % 
North America (1)                        0.2                0.3 
 -37%                    0.0                0.1                         nm 
Total e-wallet revenue            46.0              52.2                  -12 % 
                 11.4             12.3                         8 % 
NETBANX                                     4.8                6.2 
   -23 %                     1.1               1.4                       29 % 
NETBANX Asia                          12.1              11.4 
6 %                     2.4               2.8                       18 % 
Total fee revenue                     62.9              69.8 
-10 %                  14.9             16.5                       11 % 
Interest                                         1.6                 6.1 
          -73 %                    0.3               0.3 
-2 % 
Total                                           64.5               75.9 
         -15 %                  15.2             16.8                       11 % 
(1)           Comprises fee revenue earned from Group's Canadian customers 
related to non-gambling transactions 
 
Transaction fee revenue from our top five countries represented 54% of the total 
for 2009 (2008: 53%) while the top ten countries accounted for approximately 76% 
(2008: 79%) of total transaction fees. 
 
Fee revenues for the second half of 2009 totalled $31.4 million, compared with 
$31.5 million for the first half. 
 
E-wallet fee revenue 
European e-wallet revenue decreased 15% to $35.7 million in 2009 (2008: $42.2 
million).  The recession and competitive pressure both had a significant impact 
on the European market for online payments.  Fee rebates continued to be used to 
drive member activity, and this also reduced European revenues.  A marginal 2% 
increase in Asian e-wallet revenue from $7.7 million in 2008 to $7.9 million in 
2009 was the result of an improving economic environment and fewer marketing 
rebates being used.  ROW e-wallet revenue increased 14% from $2.0 million in 
2008 to $2.2 million in 2009 with new market penetration and good uptake of the 
Net+ prepaid MasterCard card. 
 
Gateway fee revenue 
 
Gateway fees were earned from NETBANX Europe and NETBANX Asia, and totalled 
$16.9 million in 2009, a decrease of 4% from 2008 revenues of $17.6 million. 
NETBANX Europe revenue is mainly derived from the UK and saw a 23% decline from 
$6.2 million in 2008 to $4.8 million in 2009, driven by the 15% depreciation of 
sterling relative to the US dollar.  NETBANX Asia gateway fees increased 6% from 
$11.4 million in 2008 to $12.1 million in 2009.  In July 2009, the NETBANX Asia 
gateway was competitively re-priced to attract new business and increase 
existing volume.  The result was lower revenue, but correspondingly lower fee 
rebates, allowing gross margins to improve.  The growth in NETBANX Asia has 
already out-paced the lower fee structure to show an overall growth year-on-year 
of 6%.  The success comes from leveraging the first-to-market advantage and 
continuing to build strong, trusted relationships with merchants as the Asian 
marketplace expands. 
 
Interest revenue 
Interest revenue in 2009 was $1.6 million, a significant decrease of 73% from 
$6.1 million in 2008.  In the first half of 2008, interest rates were 
approximately 4%, which decreased to 1% at the end of 2008.  Rates in 2009 
stabilised between ½% to 1% resulting in a significant decline in interest 
revenue.  Low interest rates are expected to continue throughout 2010.  Cash was 
also consumed throughout the year due to Newteller development and other capital 
expenditures, reducing principal balances by $18.8 million, further impacting 
interest revenue. 
 
Gross margin and direct costs 
Gross margin declined in 2009 from 61.8% in 2008 to 54.6% in 2009. 
 
Customer support comprises call centre services such as live chat, phone 
support, translation services and verification services.  Cost saving programmes 
initiated in 2008 have continued to produce benefits in 2009.  Reducing long 
distance telephony use and translation services has continued to minimise costs 
in the year.  Furthermore, these services are now jointly provided by both the 
Canadian and Asian offices.  Costs incurred in Asia are significantly less 
expensive.  Lastly, the Canadian dollar depreciated relative to the US dollar by 
7% on average, thereby reducing costs. 
 
Website maintenance increased by 24% from $4.0 million in 2008 to $4.9 million 
in 2009.  In mid-2009, new disaster recovery facilities and server hosting were 
established for both the current "OldTeller" platform and to support Newteller 
on its completion - making up the increase. 
 
Marketing and promotions decreased by 71% to $0.4 million from $1.5 million in 
2008.  The promotions in 2009 have been more focused which resulted in the 
savings. 
 
Deposit and withdrawal fees arise on facilitating the movement and settlement of 
cash via the banking system and third party processors.  These fees increased 
marginally by 3% to $13.7 million in 2009 (2008: $13.3 million).  During the 
year, the NETBANX Asia gateway was re-priced, eliminating the need for fee 
rebates.  The decline in rebates was offset by the growth in volume through the 
NETBANX Asia gateway.  The depreciation of the pound sterling relative to the US 
dollar and the general decline in volume through the NETBANX gateway in Europe 
also contributed to savings.  This was offset by increased costs from the 
e-wallet.  Payments outside of Europe are typically more expensive and both Asia 
and ROW regions had volume growth in 2009.  The use of the Net+ prepaid card 
grew throughout the year, contributing to the increase in costs.  The Net+ card 
programme continues to support e-wallet growth, while diversifying the Group's 
business. 
 
Bad debt expense was $1.7 million in 2009, up from $0.2 million in 2008. 
Significant provisions were recorded against member and merchant accounts in the 
year.  Approximately $1.0 million are non-recurring provisions that are required 
due to indications of receivables impairment that arose in the year. 
 
Operating expenses 
General and administrative expenses decreased by 12% to $26.5 million from $30.2 
million.  Salary costs in both the UK and Canada were reduced in the year due to 
the depreciation of the pound sterling (by 15%) and the Canadian dollar (by 7%) 
relative to the US dollar, as well as targeted headcount reductions where 
efficiencies could be found.  Further savings in professional fees of $0.9 
million are the result of reduced legal and professional work upon completion 
and full adoption of the Group's market presence policy in 2008. 
 
Share option expense decreased nominally by 3% to $2.6 million in 2009 (2008: 
$2.7 million).  No significant share option transactions took place in 2009. 
 
The results from the Group's subsidiaries in Canada, the UK and Macau are 
reported in local functional currencies. As required under IFRS, foreign 
exchange gains or losses on consolidation of a subsidiary's balance sheet are 
captured in equity, but the subsidiary's individual exposure to foreign currency 
is captured in income. During 2009, foreign exchange losses of $0.1 million were 
generated compared to gains of $0.3 million in 2008.  The Group employs forward 
foreign exchange contracts to mitigate exposure to financial risk associated 
with foreign currency balances. 
 
In 2009, depreciation and amortisation of $6.3 million (2008: $6.4 million) 
included $3.9 million of amortisation of intangible assets (2008: $3.4 million) 
and $2.5 million in depreciation of capital assets (2008: $3.0 million). 
Depreciation of Newteller will begin on completion in 2010. 
 
At each balance sheet date and upon events indicating an impairment assessment 
is required, the Group reviews the carrying values of its tangible and 
intangible assets to determine whether there is any indication that those assets 
have suffered an impairment loss.  In the second quarter of 2009, impairment 
testing was performed on the investment in Centricom Pty Ltd.  These tests 
revealed the cost of $4.6 million may not have a recoverable value and the 
entire amount was recognised as an impairment loss.   In the fourth quarter of 
2009, the Group realised the mortgage receivable for $0.3 million less than the 
carrying value and recognised this difference as a loss on disposal of assets. 
 
Restructuring costs 
Restructuring costs increased significantly from $1.1 million in 2008 to $2.4 
million in 2009.  The Group has selectively reduced headcount where efficiencies 
can be realised resulting in severance payments in the year.  Provisions against 
suppliers and professional and legal fees relate to the previous North American 
facing business. 
 
Impairment of acquisition costs 
On 1 December 2008, the Group entered into an agreement to acquire IDT 
Corporation's European prepaid payment services division, IDT Financial Services 
Holdings Limited ("IDTFSH").  The acquisition was conditional on Gibraltar FSC 
regulatory approval, which NEOVIA became aware would not be granted on 20 March 
2009.  The Group incurred $0.9 million of acquisition costs including 
professional and legal fees, travel expenses and internal labour in 2009 
compared to $0.6 million in 2008.  All of these costs have been recognised as an 
expense. 
 
Taxes 
The tax model is based on the mark-up of services provided by various 
subsidiaries to the Group's parent in the Isle of Man, where source revenues are 
non-taxable because of the zero rate of tax on companies other than banks.  In 
2009, the provision for income taxes was a recovery of $0.2 million compared to 
a recovery of $1.8 million in 2008. 
 
In 2009, tax instalments to Canadian authorities were paid as assessed based on 
2008 operating levels.  The reduced business activity as a result of the 
economic recession has reduced the actual tax payable. 
 
 
Balance sheet 
The cash and cash equivalents balance at 31 December 2009 of $61.0 million 
represents the unrestricted cash of the Group (2008: $76.2 million).  Included 
in cash and cash equivalents is a transient cash balance that relates to 
merchant transactions processed via the NETBANX and 1-Pay Direct gateway 
operations.  The gateway operations do not fall within the EU definition of 
"e-money" nor does a legal right of offset exist between this cash and the 
corresponding merchant liabilities. The cash and the merchant liabilities 
relating to gateway operations are therefore both recognised on the face of the 
balance sheet as cash and cash equivalents and trade and other payables 
respectively. 
 
The gross quantum of cash available to the Group, including restricted cash 
surpluses and the excess of qualifying liquid assets held in respect of e-money 
issued to European members over balances payable, totalled $73.5 million.  This 
compared with $82.3 million at 31 December 2008.  These cash figures are before 
deduction of current liabilities.  The decline in cash is due to decreased 
revenue in 2009 and continued investment into Newteller. 
 
The Group maintains bank accounts which are segregated from operating funds and 
which contain funds held on behalf of merchants and non-European members, 
representing pooled customer funds.  The bank accounts are designated as client 
accounts.  Balances in the segregated client accounts are maintained at a 
sufficient level to fully offset amounts owing to the Group's merchants and 
non-European members.  A legal right of offset exists between the balances owing 
to the merchants and non-European members and the cash balances segregated in 
the client accounts.  As such, only the net balance of surplus cash is disclosed 
on the balance sheet as Restricted Cash.  The Group, as a matter of policy, 
holds small amounts of excess cash in the account to ensure intraday balance 
movements do not result in a shortfall in the cash position. The net excess is 
disclosed as a corporate asset. 
 
In compliance with FSA rules and regulations, the Group held qualifying liquid 
assets in respect of e-money issued to European members totalling $83.6 million 
as at 31 December 2009. These funds are segregated from operating funds. The 
balances are maintained at levels which are at least equal to the amounts owing 
to European members of $76.4 million as at 31 December 2009. These qualifying 
liquid assets and the amounts payable to European members are reported gross on 
the balance sheet. 
 
Total current liabilities of $100.0 million have increased from $80.5 million 
due to the growth in amounts payable to European members as a result of greater 
receipts from members in 2009.  The increase in liabilities and the decrease in 
total cash have resulted in a current ratio of 1.54 to 1 in 2009 (2008: 1.84 to 
1). 
In the fourth quarter of 2009, the Group realised the mortgage receivable for 
$0.3 million less than the carrying value and recognised this difference as a 
loss on disposal of assets. 
 
The net book value of intangible assets as at 31 December 2009 was $32.1 million 
compared to $17.9 million as at 31 December 2008.  During the year, the Group 
incurred significant development costs on the Newteller platform. 
 
In the second quarter of 2009, the Group recorded the complete impairment of its 
investment in Centricom Pty Limited of $4.6 million.  This is classified on the 
Company and Group balance sheets as an "Investment in associate". 
 
Foreign currency exposure 
Operating globally necessitates an increasing foreign currency exposure.  The 
objective of our treasury policy is to identify material foreign currency 
exposures and to manage those exposures to minimise the potential effects of 
currency fluctuations on our reported consolidated cash flow and results of 
operations. 
 
Off balance sheet arrangements 
As of 31 December 2009, the Group had no off-balance sheet arrangements that 
have, or are reasonably likely to have, a current or future material effect on 
our consolidated financial condition, results of operations, liquidity, capital 
expenditures or capital resources.  All merchant and non-European member funds 
are held in designated client accounts and excluded from our consolidated 
balance sheet.  There are no investments held at 31 December 2009 that are part 
of US sub-prime investment vehicles. 
 
 
 
 
                                  *     *     * 
The Group's audited consolidated financial statements and accompanying notes are 
set out in Part 2 of the Audited Results statement and are also available at 
www.neovia.com. 
 
The Group's 2009 annual report and audited accounts is today published on the 
Company's website and is being sent to shareholders accordingly.  The Company 
will hold its seventh annual general meeting in the Isle of Man on 29 April 
2010.  For further information, please contact investorrelations@neovia.com. 
 
+--------------------------------------------------+-------------+-------------+ 
| Consolidated Balance Sheet                                                   | 
| as at 31 December 2009                                                       | 
+------------------------------------------------------------------------------+ 
|                                                  |     31      |     31      | 
|                                                  |  DECEMBER   |  DECEMBER   | 
|                                                  |    2009     |    2008     | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  |      $      |      $      | 
+--------------------------------------------------+-------------+-------------+ 
| ASSETS                                           |             |             | 
+--------------------------------------------------+-------------+-------------+ 
| Current                                          |             |             | 
+--------------------------------------------------+-------------+-------------+ 
|     Cash and cash equivalents                    |  61,070,438 |  76,246,169 | 
+--------------------------------------------------+-------------+-------------+ 
|     Restricted cash (Note 4)                     |   5,152,253 |   2,941,543 | 
+--------------------------------------------------+-------------+-------------+ 
| Qualifying Liquid Assets held for European       |  83,612,310 |  63,444,278 | 
| members (Note 5)                                 |             |             | 
+--------------------------------------------------+-------------+-------------+ 
|     Receivable from members (Note 6)             |     354,000 |     702,000 | 
+--------------------------------------------------+-------------+-------------+ 
|     Trade and other receivables                  |     793,188 |   1,253,586 | 
+--------------------------------------------------+-------------+-------------+ 
|     Prepaid expenses and deposits                |   2,554,780 |   3,309,125 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  | 153,536,969 | 147,896,701 | 
+--------------------------------------------------+-------------+-------------+ 
| Non-current assets                               |             |             | 
+--------------------------------------------------+-------------+-------------+ 
|     Mortgage receivable (Note 7)                 |    -        |     616,119 | 
+--------------------------------------------------+-------------+-------------+ 
|     Property, plant & equipment (Note 8)         |   7,828,139 |   8,759,068 | 
+--------------------------------------------------+-------------+-------------+ 
|     Intangible assets (Note 9)                   |  32,072,846 |  17,872,820 | 
+--------------------------------------------------+-------------+-------------+ 
|     Investment in associate (Note 10)            |    -        |   5,085,074 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  | 193,437,954 | 180,229,782 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  |             |             | 
+--------------------------------------------------+-------------+-------------+ 
| LIABILITIES                                      |             |             | 
+--------------------------------------------------+-------------+-------------+ 
| Current                                          |             |             | 
+--------------------------------------------------+-------------+-------------+ 
|     Trade and other payables (Note 12)           |  21,370,500 |  18,318,683 | 
+--------------------------------------------------+-------------+-------------+ 
|     Payable to European members (Note 5)         |  76,384,591 |  60,307,346 | 
+--------------------------------------------------+-------------+-------------+ 
|     Taxes payable (Note 14)                      |   2,224,304 |   1,904,472 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  |  99,979,395 |  80,530,501 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  |             |             | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  |             |             | 
+--------------------------------------------------+-------------+-------------+ 
| SHAREHOLDERS' EQUITY                             |             |             | 
+--------------------------------------------------+-------------+-------------+ 
|     Share capital (Note 15)                      |      39,725 |      39,725 | 
+--------------------------------------------------+-------------+-------------+ 
| Share premium                                    |  50,554,492 |  50,554,492 | 
+--------------------------------------------------+-------------+-------------+ 
| Capital redemption reserve                       |         147 |         147 | 
+--------------------------------------------------+-------------+-------------+ 
|     Equity reserve on share option issuance      |   8,601,168 |   5,954,728 | 
+--------------------------------------------------+-------------+-------------+ 
|     Translation reserve (Note 16)                |   (392,908) | (1,320,417) | 
+--------------------------------------------------+-------------+-------------+ 
|     Retained earnings                            |  34,655,935 |  44,470,606 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  |  93,458,559 |  99,699,281 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  | 193,437,954 | 180,229,782 | 
+--------------------------------------------------+-------------+-------------+ 
|                                                  |             |             | 
+--------------------------------------------------+-------------+-------------+ 
 
 
 
 
+------------------------------------------------+--------------+--------------+ 
|                                                                              | 
|                                         Consolidated Statement of Cash Flows | 
|                                          for the Year Ended 31 December 2009 | 
+------------------------------------------------------------------------------+ 
|                                                |              |         YEAR | 
|                                                |         YEAR |        ENDED | 
|                                                |     ENDED 31 |           31 | 
|                                                |     DECEMBER |     DECEMBER | 
|                                                |         2009 |         2008 | 
+------------------------------------------------+--------------+--------------+ 
|                                                |            $ |            $ | 
+------------------------------------------------+--------------+--------------+ 
| OPERATING ACTIVITIES                           |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Loss before tax                                |  (9,997,473) |  (9,917,550) | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Adjustments for:                               |              |              | 
+------------------------------------------------+--------------+--------------+ 
|    Depreciation and amortisation               |    6,342,598 |    6,351,788 | 
+------------------------------------------------+--------------+--------------+ 
|    Unrealised foreign exchange (gain)/loss     |  (3,571,426) |    7,158,047 | 
+------------------------------------------------+--------------+--------------+ 
|    Share option expense                        |    2,646,440 |    2,735,222 | 
+------------------------------------------------+--------------+--------------+ 
|    Investment loss (Note 10)                   |      533,116 |      773,143 | 
+------------------------------------------------+--------------+--------------+ 
|    Impairment loss (Notes 9 & 10)              |    4,568,511 |   14,498,163 | 
+------------------------------------------------+--------------+--------------+ 
|    Asset disposal (Notes 7, 8 & 9)             |      381,302 |      110,753 | 
+------------------------------------------------+--------------+--------------+ 
| Operating cash flows before movements in       |      903,068 |   21,709,566 | 
| working capital                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Decrease/(increase) in receivable from         |      348,000 |    (227,000) | 
| members                                        |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Decrease/(increase) in trade and other         |      460,398 |    (518,186) | 
| receivables                                    |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Decrease/(increase) in prepaid expenses and    |      754,345 |    (600,878) | 
| deposits                                       |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Increase/(decrease) in trade and other         |    2,751,524 |  (4,859,987) | 
| payables                                       |              |              | 
+------------------------------------------------+--------------+--------------+ 
|    Forfeiture payable (Note 13)                |      -       | (38,250,415) | 
+------------------------------------------------+--------------+--------------+ 
| Cash generated/(consumed) by operations        |    5,217,335 | (22,746,900) | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Tax refunded                                   |      502,634 |    1,408,512 | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Net cash generated/(consumed) by operating     |    5,719,969 | (21,338,388) | 
| activities                                     |              |              | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| INVESTING ACTIVITIES                           |              |              | 
+------------------------------------------------+--------------+--------------+ 
|     Increase in payable to European members    |   16,077,245 |    3,274,682 | 
+------------------------------------------------+--------------+--------------+ 
| Purchase of property, plant & equipment        | (18,793,817) | (14,774,124) | 
| and intangible assets                          |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Proceeds from disposal of property, plant      |      -       |   32,894,740 | 
| & equipment                                    |              |              | 
+------------------------------------------------+--------------+--------------+ 
| (Increase)/decrease in restricted cash         |  (2,210,710) |    7,876,062 | 
| accounts                                       |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Increase in Qualifying Liquid Assets held for  | (20,168,032) |  (1,559,175) | 
| European members                               |              |              | 
+------------------------------------------------+--------------+--------------+ 
|     Investment in associate (Notes 10 & 11)    |     (16,553) |  (1,486,768) | 
+------------------------------------------------+--------------+--------------+ 
|     Investment in joint venture (Note 11)      |      -       |    (205,564) | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Net cash (consumed)/generated by investing     | (25,111,867) |   26,019,853 | 
| activities                                     |              |              | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| FINANCING ACTIVITIES                           |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Mortgage receivable (Note 7)                   |      284,563 |      148,432 | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Net cash generated by financing activities     |      284,563 |      148,432 | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| (Decrease)/increase in cash and cash           | (19,107,335) |    4,829,897 | 
| equivalents during the year                    |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Net effect of foreign exchange on cash and     |    3,871,720 |  (3,716,493) | 
| cash equivalents                               |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Translation of foreign operations              |       59,884 |  (5,617,518) | 
+------------------------------------------------+--------------+--------------+ 
|                                                |                             | 
+------------------------------------------------+-----------------------------+ 
| Cash and cash equivalents, beginning of year   |   76,246,169 |   80,750,283 | 
+------------------------------------------------+--------------+--------------+ 
|                                                |              |              | 
+------------------------------------------------+--------------+--------------+ 
| Cash and cash equivalents, end of year         |   61,070,438 |   76,246,169 | 
+------------------------------------------------+--------------+--------------+ 
 
 
 
 
 
 
 
 
 
 
+------------------------------------------------+-------------+--------------+ 
| Consolidated Statement of Comprehensive Income                              | 
| for the Year Ended 31 December 2009                                         | 
+-----------------------------------------------------------------------------+ 
|                                                |    YEAR     |  YEAR ENDED  | 
|                                                |  ENDED 31   |              | 
|                                                |  DECEMBER   |      31      | 
|                                                |    2009     |  DECEMBER    | 
|                                                |      $      |     2008     | 
|                                                |             |      $       | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Revenue                                        |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Transaction fees (Note 17)                     |  62,888,197 |   69,803,341 | 
+------------------------------------------------+-------------+--------------+ 
| Investment income                              |   1,644,620 |    6,141,380 | 
+------------------------------------------------+-------------+--------------+ 
|                                                |  64,532,817 |   75,944,721 | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Cost of sales                                  |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Customer support                               |   8,616,979 |    9,996,766 | 
+------------------------------------------------+-------------+--------------+ 
|     Website maintenance                        |   4,918,297 |    3,959,698 | 
+------------------------------------------------+-------------+--------------+ 
|     Marketing and promotions (Note 18)         |     439,085 |    1,538,955 | 
+------------------------------------------------+-------------+--------------+ 
|     Deposit and withdrawal fees                |  13,669,776 |   13,309,669 | 
+------------------------------------------------+-------------+--------------+ 
|     Bad debts                                  |   1,664,048 |      174,399 | 
+------------------------------------------------+-------------+--------------+ 
| Gross profit                                   |  35,224,632 |   46,965,234 | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Operating expenses                             |             |              | 
+------------------------------------------------+-------------+--------------+ 
|     General and administrative                 |  26,521,093 |   30,170,128 | 
+------------------------------------------------+-------------+--------------+ 
|     Share option expense (Note 23)             |   2,646,440 |    2,735,222 | 
+------------------------------------------------+-------------+--------------+ 
|     Management bonus                           |     708,934 |      799,212 | 
+------------------------------------------------+-------------+--------------+ 
|     Foreign exchange loss/(gain)               |     144,919 |    (289,991) | 
+------------------------------------------------+-------------+--------------+ 
|     Depreciation and amortisation (Note 19)    |   6,342,598 |    6,351,788 | 
+------------------------------------------------+-------------+--------------+ 
|     Loss on investment (Note 10)               |     533,116 |      773,143 | 
+------------------------------------------------+-------------+--------------+ 
| (Loss)/profit before other items               | (1,672,468) |    6,425,732 | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Other items                                    |             |              | 
+------------------------------------------------+-------------+--------------+ 
|     Impairment loss (Notes 9 & 10)             |   4,568,511 |   14,498,163 | 
+------------------------------------------------+-------------+--------------+ 
|     Restructuring costs (Note 20)              |   2,442,875 |    1,113,927 | 
+------------------------------------------------+-------------+--------------+ 
| Loss on disposal of assets (Notes 7, 8 &       |     381,302 |      110,753 | 
| 9)                                             |             |              | 
+------------------------------------------------+-------------+--------------+ 
|     Acquisition costs impairment (Note 28)     |     932,317 |      620,439 | 
+------------------------------------------------+-------------+--------------+ 
| Loss before tax                                | (9,997,473) |  (9,917,550) | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Income tax recovery (Note 14)                  |   (182,802) |  (1,830,929) | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Net loss for the year                          | (9,814,671) |  (8,086,621) | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
| Other comprehensive income/(loss)              |     927,509 | (10,733,230) | 
+------------------------------------------------+             +              + 
| Foreign currency translation differences       |             |              | 
| for foreign operations,                        |             |              | 
|     net of income tax                          |             |              | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Total comprehensive loss for the year          | (8,887,162) | (18,819,851) | 
+------------------------------------------------+-------------+--------------+ 
|                                                |                            | 
+------------------------------------------------+----------------------------+ 
| Basic (loss) per share (Note 21)               |     $(0.08) |      $(0.07) | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
| Diluted (loss) per share (Note 21)             |     $(0.08) |      $(0.07) | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
|                                                |             |              | 
+------------------------------------------------+-------------+--------------+ 
 
 
 
 
 
 
 
 
 
 
 
+--------------------------------------------------------------------------+ 
| Company Statement of Changes in Equity                                   | 
| for the Year Ended 31 December 2009                                      | 
+--------------------------------------------------------------------------+ 
 
 
 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
|               |  SHARE   |  SHARE   |  TOTAL  |            |  EQUITY   | TRANSLATION  |  CAPITAL   |  RETAINED        |              | 
|               | CAPITAL  | CAPITAL  |  SHARE  |            |  RESERVE  |  RESERVE ON  |REDEMPTION  | EARNINGS$        |    TOTAL     | 
|               |    -     |    -     |CAPITAL  |   SHARE    |    ON     |   FOREIGN    |  RESERVE   |                  |      $       | 
|               |ORDINARY  |DEFERRED  |    $    |  PREMIUM   |  SHARE    |  OPERATIONS  |     $      |                  |              | 
|               |  SHARES  |  SHARES  |         |     $      |  OPTION   |      $       |            |                  |              | 
|               |    $     |    $     |         |            | ISSUANCE  |              |            |                  |              | 
|               |          |          |         |            |    $      |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Balance       |          |          |         |            |           |              |            |                  |              | 
| as at         |   21,725 |   18,000 |  39,725 | 50,554,492 | 3,219,506 |    9,412,813 |        147 |       52,557,227 |  115,783,910 | 
| 1             |          |          |         |            |           |              |            |                  |              | 
| January       |          |          |         |            |           |              |            |                  |              | 
| 2008          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
|               |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Net loss      |        - |        - |       - |          - |         - |            - |          - |      (8,086,621) |  (8,086,621) | 
| for the       |          |          |         |            |           |              |            |                  |              | 
| year          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Other         |          |          |         |            |           |              |            |                  |              | 
| comprehensive |          |          |         |            |           |              |            |                  |              | 
| loss for the  |          |          |         |            |           |              |            |                  |              | 
| year          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Foreign       |          |          |         |            |           |              |            |                  |              | 
| currency      |        - |        - |       - |          - |         - | (10,733,230) |          - |                - | (10,733,230) | 
| translation   |          |          |         |            |           |              |            |                  |              | 
| differences   |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Total         |          |          |         |            |           |              |            |                  |              | 
| comprehensive |        - |        - |       - |          - |         - | (10,733,230) |          - | (8,086,621)      | (18,819,851) | 
| loss          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Equity        |          |          |         |            |           |              |            |                  |              | 
| reserve       |        - |        - |       - |          - | 2,735,222 |            - |          - |                - |    2,735,222 | 
| on            |          |          |         |            |           |              |            |                  |              | 
| option        |          |          |         |            |           |              |            |                  |              | 
| issuance      |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Balance       |          |          |         |            |           |              |            |                  |              | 
| as at 31      |   21,725 |   18,000 |  39,725 | 50,554,492 | 5,954,728 |  (1,320,417) |        147 |       44,470,606 |   99,699,281 | 
| December      |          |          |         |            |           |              |            |                  |              | 
| 2008          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Balance       |          |          |         |            |           |              |            |                  |              | 
| as at         |   21,725 |   18,000 |  39,725 | 50,554,492 | 5,954,728 |  (1,320,417) |        147 |       44,470,606 |   99,699,281 | 
| 1             |          |          |         |            |           |              |            |                  |              | 
| January       |          |          |         |            |           |              |            |                  |              | 
| 2009          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
|               |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Net loss      |        - |        - |       - |          - |         - |            - |          - |      (9,814,671) |  (9,814,671) | 
| for the       |          |          |         |            |           |              |            |                  |              | 
| year          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Other         |          |          |         |            |           |              |            |                  |              | 
| comprehensive |          |          |         |            |           |              |            |                  |              | 
| loss for the  |          |          |         |            |           |              |            |                  |              | 
| year          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Foreign       |          |          |         |            |           |              |            |                  |              | 
| currency      |        - |        - |       - |          - |         - |      927,509 |          - |                - |      927,509 | 
| translation   |          |          |         |            |           |              |            |                  |              | 
| differences   |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Total         |          |          |         |            |           |              |            |                  |              | 
| comprehensive |        - |        - |       - |          - |         - |      927,509 |          - | (9,814,671)      |  (8,887,162) | 
| loss          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
|               |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Equity        |          |          |         |            |           |              |            |                  |              | 
| reserve       |        - |        - |       - |          - | 2,646,440 |            - |          - |                - |    2,646,440 | 
| on            |          |          |         |            |           |              |            |                  |              | 
| option        |          |          |         |            |           |              |            |                  |              | 
| issuance      |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
| Balance       |          |          |         |            |           |              |            |                  |              | 
| as at 31      |   21,725 |   18,000 |  39,725 | 50,554,492 | 8,601,168 |    (392,908) |        147 |       34,655,935 |   93,458,559 | 
| December      |          |          |         |            |           |              |            |                  |              | 
| 2009          |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
|               |          |          |         |            |           |              |            |                  |              | 
+---------------+----------+----------+---------+------------+-----------+--------------+------------+------------------+--------------+ 
 
 
 
Notes to Consolidated Financial Statements for the Year Ended 31 December 2009 
 
1.             GENERAL 
 
NETELLER plc (the "Company") was a private company incorporated under the laws 
of the Isle of Man ("IOM") on 31 October 2003 and was registered as a public 
company on 1 April 2004.  NETELLER plc changed its name to NEOVIA Financial Plc 
on 17 November 2008.  The principal activities of the Company and the Group are 
described in Note 2.  The Group includes the Company and its wholly owned 
subsidiaries as set out under "Principles of consolidation" in note 3 and 
"Subsidiaries" in note 25. 
 
These financial statements are presented in US dollars ("$") which is the 
Company's functional currency. 
 
At 31 December 2009, the Group had 447 employees (2008: 450 employees). 
 
2.             NATURE OF OPERATIONS 
 
The Group provides services to businesses and individuals to allow the 
processing of direct debit, electronic cheque and credit card payments.  The 
Group processes direct debit, electronic cheque and credit card payments for 
internet merchants.  NETELLER (UK) Ltd (a wholly-owned subsidiary of NEOVIA 
Financial Plc) is authorised and regulated by the Financial Services Authority 
in the United Kingdom as an e-money issuer. 
 
3.             SIGNIFICANT ACCOUNTING POLICIES 
 
The financial statements have been prepared in accordance with applicable IOM 
law and International Financial Reporting Standards ("IFRS").  The accounting 
policies set out below have been applied consistently to all periods presented 
in these consolidated financial statements, and have been applied consistently 
by Group entities, except as explained in the note 'changes in accounting 
policies'. The following principal accounting policies have been applied: 
 
Changes in accounting policies 
 
Determination and presentation of operating segments 
As of 1 January 2009 the Group determines and presents operating segments based 
on the information that internally is provided to the CEO, who is the Group's 
chief operating decision maker. This change in accounting policy is due to the 
adoption of IFRS 8 Operating Segments. Previously operating segments were 
determined and presented in accordance with IAS 14 Segment Reporting. The new 
accounting policy in respect of segment operating disclosures is presented as 
follows. 
 
Comparative segment information has been re-presented in conformity with the 
transitional requirements of such standard. Since the change in accounting 
policy only impacts presentation and disclosure aspects, there is no impact on 
earnings per share. 
 
An operating segment is a component of the Group that engages in business 
activities from which it may earn revenues and incur expenses, including 
revenues and expenses that relate to transactions with any of the Group's other 
components. An operating segment's operating results are reviewed regularly by 
the CEO to make decisions about resources to be allocated to the segment and 
assess its performance, and for which discrete financial information is 
available. 
 
Presentation of financial statements 
The Group applies revised IAS 1 Presentation of Financial Statements (2007), 
which became effective as of 1 January 2009. As a result, the Group presents in 
the consolidated statement of changes in equity all owner changes in equity, 
whereas all non-owner changes in equity are presented in the consolidated 
statement of comprehensive income. Comparative information has been re-presented 
so that it also is in conformity with the revised standard. Since the change in 
accounting policy only impacts presentation aspects, there is no impact on 
earnings per share. 
 
Principles of consolidation 
 
The consolidated financial statements incorporate the financial statements of 
the Company and enterprises controlled by the Company (and its subsidiaries) as 
at the year end.  Control is achieved where the Company has the power to govern 
the financial and operating policies of an investee enterprise so as to obtain 
benefits from its activities.  The consolidated financial statements include the 
accounts of the Company and its principal wholly owned subsidiaries, NETELLER 
Operations Limited, NetAdmin Limited, Net ID Limited, NT Services Limited, 
NETELLER (UK) Ltd, NetBanx Limited, Quick Access International Limited, 1155259 
Alberta Limited, NT Services Building Corporation, NETELLER Express Limited, and 
Cardload Incorporated.  All inter-company transactions and balances between 
Group enterprises are eliminated on consolidation. 
 
In the non-consolidated financial statements of the Company, investments in 
subsidiaries are stated at cost. 
 
Investments in associates 
 
An associate is an entity over which the Group has significant influence and 
that is neither a subsidiary nor an interest in a joint venture. Significant 
influence is the power to participate in the financial and operating policy 
decisions of the investee but is not control or joint control over those 
policies. 
 
The results and assets and liabilities of associates are incorporated in these 
financial statements using the equity method of accounting.  Under the equity 
method, investments in associates are carried in the consolidated balance sheet 
at cost as adjusted for post-acquisition changes in the Group's share of the net 
assets of the associate, less any impairment in the value of individual 
investments. Losses of an associate in excess of the Group's interest in that 
associate (which includes any long-term interests that, in substance, form part 
of the Group's net investment in the associate) are recognised only to the 
extent that the Group has incurred legal or constructive obligations or made 
payments on behalf of the associate. 
 
Where a group entity transacts with an associate of the Group, profits and 
losses are eliminated to the extent of the Group's interest in the relevant 
associate. 
 
Interests in joint ventures 
 
A joint venture is a contractual arrangement whereby the Group and other parties 
undertake an economic activity that is subject to joint control and when the 
strategic financial and operating policy decisions relating to the activities of 
the joint venture require the unanimous consent of the parties sharing control. 
 
Joint venture arrangements that involve the establishment of a separate entity 
in which each venturer has an interest are referred to as jointly controlled 
entities. The Group has significant influence on the entity and reports its 
interests in jointly controlled entities using the equity method of accounting. 
Under the equity method, investments in joint ventures are carried in the 
consolidated balance sheet at cost as adjusted for post-acquisition changes in 
the Group's share of the net assets of the entity, less any impairment in the 
value of individual investments. 
 
Where the Group transacts with its jointly controlled entities, unrealised 
profits and losses are eliminated to the extent of the Group's interest in the 
joint venture. 
 
Cash and cash equivalents 
 
Cash equivalents are defined as short-term, highly liquid investments that are 
readily convertible to known amounts of cash and which are subject to an 
insignificant risk of changes in value. 
 
Intangible assets 
 
Intellectual property is recorded at cost and is amortised on a straight-line 
basis over its estimated useful life which is assessed to be three years. 
 
 
Website development costs are recorded at cost and are amortised over their 
estimated useful life using the declining-balance method at 30%. 
 
 
Property, plant & equipment 
 
Land is not depreciated.  Property, plant & equipment are recorded at cost and 
are amortised over their estimated useful lives, using the declining-balance 
method, on the following basis: 
                Communication equipment                   20% 
                Furniture and equipment                       20% 
                Computer equipment                             30% 
 
Other assets are depreciated over their estimated useful lives, using the 
straight-line method, on the following basis: 
                Computer software 
                     2 years 
                Building & Leasehold Improvements 
      4% and 10 years respectively 
 
The gain or loss arising on the disposal or retirement of an asset is determined 
as the difference between the sales proceeds and the carrying amount of the 
asset and is recognised in income. 
 
Impairment 
 
The carrying amount of the Group's assets, other than deferred tax assets  are 
reviewed at each balance sheet date to determine whether there is any indication 
of impairment.  For goodwill and intangible assets that are not yet available 
for use, the recoverable amount is estimated each year at the same time. If any 
such indication exists, the recoverable amount of the asset is estimated in 
order to determine the extent of the impairment loss (if any).  Where it is not 
possible to estimate the recoverable amount of an individual asset, the Group 
estimates the recoverable amount of the cash-generating unit to which the asset 
belongs. 
 
Goodwill 
Goodwill arising on consolidation represents the excess of the cost of 
acquisition over the Group's interest in the fair value of the identifiable 
assets and liabilities of subsidiaries at the date of acquisition. 
 
Goodwill is recognised as an asset and reviewed for impairment at least 
annually.  Any impairment is recognised immediately in the income statement and 
is not subsequently reversed. 
 
On disposal of a subsidiary, the attributable amount of goodwill is included in 
the determination of the profit or loss on disposal. 
 
Receivable from customers 
 
Trade and other receivables, including receivables from customers, are stated at 
their amortised cost less impairment losses and doubtful accounts. 
 
Income tax 
 
Income tax expense comprises current and deferred tax. Current tax and deferred 
tax are recognised in profit or loss except to the extent that it relates to a 
business combination, or items recognised directly in equity or in other 
comprehensive income. 
 
Current tax is the expected tax payable or receivable on the taxable income or 
loss for the year, using tax rates enacted or substantively enacted at the 
reporting date, and any adjustment to tax payable in respect of previous years. 
 
The Group uses the balance sheet liability method of accounting for income 
taxes.  Temporary differences arising from the difference between the tax basis 
of an asset or liability and its carrying amount on the balance sheet are used 
to calculate deferred tax assets or liabilities.  Deferred tax assets or 
liabilities are calculated using tax rates anticipated to exist in the periods 
that the temporary differences are expected to reverse, based on the laws that 
have been enacted or substantively enacted by the reporting date. Deferred tax 
assets and liabilities are offset if there is a legally enforceable right to 
offset current tax liabilities and assets, and they relate to income taxes 
levied by the same tax authority on the same taxable entity, or on different tax 
entities, but they intend to settle current tax liabilities and assets on a net 
basis or their tax assets and liabilities will be realised simultaneously. 
 
A deferred tax asset is recognised for unused tax losses, tax credits and 
deductible temporary differences, to the extent that it is probable that future 
taxable profits will be available against which they can be utilised. Deferred 
tax assets are reviewed at each reporting date and are reduced to the extent 
that it is no longer probable that the related tax benefit will be realised. 
 
Segment reporting 
 
An operating segment is a component of the Group that engages in business 
activities from which it may earn revenues and incur expenses, including 
revenues and expenses that relate to transactions with any of the Group's other 
components. All operating segments' operating results are reviewed regularly by 
the Group's CEO to make decisions about resources to be allocated to the segment 
and assess its performance, and for which discrete financial information is 
available. 
 
Revenue recognition 
 
The Group is involved in transaction processing services.  Revenues from 
transaction processing services are recognised at the time services are 
rendered.  Member revenue is recognised either as a fee calculated as a 
percentage of funds processed or as a charge per transaction, pursuant to the 
respective member agreements.  Merchant revenue is recognised as a fee 
calculated as a percentage of funds processed on behalf of merchants. 
 
Interest income is accrued on a monthly basis, by reference to the principal 
outstanding and at the effective interest rate applicable. 
 
Leases 
 
All leases are classified as operating leases as the terms of the lease do not 
transfer substantially all the risks and rewards of ownership to the lessee. 
Payments made under operating leases are recognised in profit or loss on a 
straight-line basis over the term of the lease. 
 
Foreign exchange 
 
The individual financial statements of each Group entity are presented in the 
currency of the primary economic environment in which the entity operates (its 
functional currency). For the purpose of the consolidated financial statements, 
the results and financial position of each entity are expressed in United States 
dollars, which is the functional currency of NEOVIA Financial Plc, and the 
presentation currency for the consolidated financial statements. 
 
In preparing the financial statements of the individual entities, transactions 
in currencies other than the entity's functional currency (foreign currencies) 
are recorded at the rates of exchange prevailing on the dates of the 
transactions. At each balance sheet date, monetary items denominated in foreign 
currencies are retranslated at the rates prevailing on the balance sheet date. 
Non-monetary items carried at fair value that are denominated in foreign 
currencies are retranslated at the rates prevailing on the date when the fair 
value was determined. Non-monetary items that are measured in terms of 
historical cost in a foreign currency are not retranslated. 
 
Exchange differences arising on the settlement of monetary items, and on the 
retranslation of monetary items, are included in profit or loss for the period. 
Exchange differences arising on the retranslation of non-monetary items carried 
at fair value are included in profit or loss for the period, except for 
differences arising on the retranslation of non-monetary items in respect of 
which gains and losses are recognised directly in equity. For such non-monetary 
items, any exchange component of that gain or loss is also recognised directly 
in equity. 
 
For the purpose of presenting consolidated financial statements, the assets and 
liabilities of the Group's foreign operations (including comparatives) are 
expressed in United States dollars using exchange rates prevailing on the 
balance sheet date. Income and expense items (including comparatives) are 
translated at the average exchange rates for the period, unless exchange rates 
fluctuated significantly during that period, in which case the exchange rates at 
the dates of the transactions are used. Exchange differences arising, if any, 
are classified as equity and transferred to the Group's translation reserve. 
Such translation differences are recognised in profit or loss in the period in 
which the foreign operation is disposed of. 
 
Goodwill and fair value adjustments arising on the acquisition of foreign 
operations are treated as assets and liabilities of the foreign operation and 
translated at the closing rate. 
 
Related party transactions 
 
Monetary related party transactions in the normal course of operations are 
recorded at fair value, and transactions between related parties, not in the 
normal course of operations, are recorded at the carrying value as recorded by 
the transferor. 
 
Use of estimates 
 
The preparation of the Group's financial statements requires management to make 
estimates and assumptions that affect the reported amounts of assets, 
liabilities and contingencies at the date of the Group's financial statements, 
and revenue and expenses during the reporting period.  Actual results could 
differ from those estimated.  Significant estimates in the Group's financial 
statements include depreciation and amortization,  impairment testing of 
long-lived assets, and share based payments.  By their nature, these estimates 
and assumptions are subject to measurement uncertainty and the effect on the 
Group's financial statements of changes in estimates in future periods could be 
significant. 
 
Foreign exchange contracts 
The Group uses foreign exchange contracts to reduce its exposure to adverse 
fluctuations in foreign exchange rates.  These financial instruments are 
presented in the accompanying consolidated financial statements at fair value. 
Fair values are based on market quotes, current foreign exchange rates or 
management estimates, as appropriate, and gains and losses on the foreign 
exchange contracts are reflected in the consolidated income statement.  The 
increase or decrease in the fair value of the contracts has been taken to 
income. 
 
              Research and development 
 
Research expenditure is written off to the income statement in the period in 
which it is incurred. 
 
Development expenditure is written off in the same way unless management is 
satisfied as to the technical, commercial and financial viability of the 
individual projects generating future economic benefits, and the Group intends 
to and has sufficient resources to complete development and to use or sell the 
asset.  In this situation, the expenditure is capitalised at cost, less a 
provision for any impairment in value, and is amortised on the commencement of 
use over the period in which benefits are expected to be received by the Group. 
The expenditure capitalised includes the cost of materials, direct labour and 
overhead costs that are directly attributable to preparing the asset for its 
intended use. 
 
Share-based payments 
 
The Company issues share options to certain employees, including Directors. 
Share options are measured at fair value at the date of grant.  The fair value 
determined at the grant date of the share option is expensed on a straight-line 
basis over the vesting period, based on the Company's estimate of shares that 
will eventually vest.  Fair value is measured using the trinomial lattice 
pricing model.  When necessary, the expected life used in the model is adjusted, 
based on management's best estimates, for the effects of non-transferability, 
exercise restrictions and behavioural considerations. 
 
Offsetting 
 
Financial assets and liabilities are set off and the net amount presented in the 
balance sheet when, and only when, the Group has a legal enforceable right to 
set off the amounts and intends either to settle on a net basis or to realise 
the asset and settle the liability simultaneously. 
 
Income and expenses are presented on a net basis only when permitted by the 
accounting standards, or for gains and losses arising from a group of similar 
transactions such as in the Group's trading activity. 
 
Defined contribution pension plans 
           Obligations for contributions to defined contribution pension plans 
are recognised as an expense in the income statement in the periods during which 
services are rendered by employees. 
Restructuring 
 
A provision for restructuring is recognised when the Group has approved a 
detailed and formal restructuring plan, and the restructuring either has 
commenced or has been announced publicly. Future operating losses are not 
provided for. 
 
Earnings per share 
 
The Group presents basic and diluted earnings per share (EPS) data for its 
ordinary shares. Basic EPS is calculated by dividing the profit or loss 
attributable to ordinary shareholders of the Company by the weighted average 
number of ordinary shares outstanding during the period, adjusted for own shares 
held. Diluted EPS is determined by adjusting the profit or loss attributable to 
ordinary shareholders and the weighted average number of ordinary shares 
outstanding, adjusted for own shares held and for the effects of all dilutive 
potential ordinary shares, which comprise convertible notes and share options 
granted to employees. 
 
New standards and interpretations not yet adopted 
 
Other than those adopted early as explained above under 'changes in accounting 
policies', a number of new standards, amendments to standards and 
interpretations are not yet effective for the year ended 31 December 2009, and 
have not been applied in preparing these consolidated financial statements. None 
of these are expected to have a significant effect on the consolidated financial 
statements of the Group. 
 
 
4.             RESTRICTED CASH 
 
For NETELLER and NETELLER Asia E-wallet merchants and non-European members, the 
Group maintains bank accounts with the Company's principal bankers which are 
segregated from operating funds and which contain funds held on behalf of 
customers, representing pooled customer funds.  Balances in the segregated 
accounts are maintained at a sufficient level to fully offset amounts owing to 
the Group's merchants and members.  A legal right of offset exists between the 
balances owing to the merchants and members and the cash balances segregated in 
the client accounts.  As such, only the net balance of surplus cash is disclosed 
on the balance sheet as Restricted Cash. 
 
In 2009 the Company prospectively adjusted the classification of the Asian 
member and merchant liabilities.  Previously, Asian merchant and member 
liabilities were classified under Quick Access International Limited.  Starting 
in 2009, all merchant and Non-European member balances are classified in the 
Company. 
 
At 31 December 2009, the Group had the following balances: 
 
+----------------------------+------------+------------+------------+ 
|                            |     CLIENT |   BALANCE  | RESTRICTED | 
|                            |    ACCOUNT |      OWING |       CASH | 
|                            |      FUNDS |            |            | 
+----------------------------+------------+------------+------------+ 
|                            |          $ |          $ |          $ | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Non-European members       | 26,400,113 | 25,375,833 |  1,024,280 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Merchants                  | 60,954,194 | 56,826,221 |  4,127,973 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
|                            | 87,354,307 | 82,202,054 |  5,152,253 | 
+----------------------------+------------+------------+------------+ 
 
                At 31 December 2008, the Group had the following balances: 
 
+----------------------------+------------+------------+------------+ 
|                            |     CLIENT |    BALANCE | RESTRICTED | 
|                            |   ACCOUNT  |      OWING |       CASH | 
|                            |      FUNDS |            |            | 
+----------------------------+------------+------------+------------+ 
|                            |          $ |          $ |          $ | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Non-European members       | 24,062,805 | 23,489,751 |    573,054 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Merchants                  | 61,934,429 | 59,565,940 |  2,368,489 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
|                            | 85,997,234 | 83,055,691 |  2,941,543 | 
+----------------------------+------------+------------+------------+ 
 
At 31 December 2009, the Company had the following balances: 
+----------------------------+------------+------------+------------+ 
|                            |     CLIENT |    BALANCE | RESTRICTED | 
|                            |   ACCOUNT  |      OWING |       CASH | 
|                            |      FUNDS |            |            | 
+----------------------------+------------+------------+------------+ 
|                            |          $ |          $ |          $ | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Non-European members       | 26,400,113 | 25,375,833 |  1,024,280 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Merchants                  | 60,954,194 | 56,826,221 |  4,127,973 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
|                            | 87,354,307 | 82,202,054 |  5,152,253 | 
+----------------------------+------------+------------+------------+ 
 
                At 31 December 2008, the Company had the following balances: 
+----------------------------+------------+------------+------------+ 
|                            |     CLIENT |    BALANCE | RESTRICTED | 
|                            |   ACCOUNT  |      OWING |       CASH | 
|                            |      FUNDS |            |            | 
+----------------------------+------------+------------+------------+ 
|                            |          $ |          $ |          $ | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Non-European members       | 24,062,804 | 22,960,796 |  1,102,008 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
| Merchants                  | 61,934,429 | 56,238,035 |  5,696,394 | 
+----------------------------+------------+------------+------------+ 
|                            |            |            |            | 
+----------------------------+------------+------------+------------+ 
|                            | 85,997,233 | 79,198,831 |  6,798,402 | 
+----------------------------+------------+------------+------------+ 
 
The Company holds client account funds and balances owing to Merchants and 
non-European members on behalf of its wholly owned subsidiary NETELLER 
Operations Limited. 
 
 
5.             QUALIFYING LIQUID ASSETS HELD FOR EUROPEAN MEMBERS 
 
In compliance with the Financial Services Authority rules and regulations, the 
Group holds Qualifying Liquid Assets at least equal to the amounts owing to 
European members.  These amounts are maintained in accounts which are segregated 
from operating funds. 
 
The Group had the following balances: 
 
+-------------------------------------+--------------+--------------+ 
|                                     |    AS AT 31  |    AS AT 31  | 
|                                     |     DECEMBER |     DECEMBER | 
|                                     |         2009 |         2008 | 
|                                     |            $ |            $ | 
+-------------------------------------+--------------+--------------+ 
| Qualifying Liquid Assets held for   |   83,612,310 |   63,444,278 | 
| European members                    |              |              | 
+-------------------------------------+--------------+--------------+ 
| Payable to European members         | (76,384,591) | (60,307,346) | 
+-------------------------------------+--------------+--------------+ 
|                                     |    7,227,719 |    3,136,932 | 
+-------------------------------------+--------------+--------------+ 
 
 
6.             RECEIVABLE FROM CUSTOMERS 
 
The Group had the following balances: 
+----------------------------------+----------------+-------------+ 
|                                  |       AS AT 31 |    AS AT 31 | 
|                                  |  DECEMBER 2009 |    DECEMBER | 
|                                  |                |        2008 | 
+----------------------------------+----------------+-------------+ 
|                                  |              $ |           $ | 
+----------------------------------+----------------+-------------+ 
|                                  |                |             | 
+----------------------------------+----------------+-------------+ 
| Receivable from customers        |      1,334,748 |     994,765 | 
+----------------------------------+----------------+-------------+ 
|                                  |                |             | 
+----------------------------------+----------------+-------------+ 
| Provision for doubtful accounts  |      (980,748) |   (292,765) | 
+----------------------------------+----------------+-------------+ 
|                                  |                |             | 
+----------------------------------+----------------+-------------+ 
|                                  |        354,000 |     702,000 | 
+----------------------------------+----------------+-------------+ 
 
The Company had the following balances: 
+-------------------------------------+-------------+--------------+ 
|                                     |    AS AT 31 |     AS AT 31 | 
|                                     |    DECEMBER |     DECEMBER | 
|                                     |        2009 |         2008 | 
+-------------------------------------+-------------+--------------+ 
|                                     |           $ |            $ | 
+-------------------------------------+-------------+--------------+ 
|                                     |             |              | 
+-------------------------------------+-------------+--------------+ 
| Receivable from customers           |      31,199 |       11,360 | 
+-------------------------------------+-------------+--------------+ 
|                                     |             |              | 
+-------------------------------------+-------------+--------------+ 
| Provision for doubtful accounts     |    (31,199) |     (11,360) | 
+-------------------------------------+-------------+--------------+ 
|                                     |             |              | 
+-------------------------------------+-------------+--------------+ 
|                                     |     -       |      -       | 
+-------------------------------------+-------------+--------------+ 
 
Receivable from customers consists of balances that are due from customers and 
are in the process of collection.  The net receivable from customers represents 
the amounts which are expected to be collected through the normal course of 
business. 
 
 
7.             MORTGAGE RECEIVABLE 
 
The Group held a CAD $750,000 mortgage as a portion of the proceeds on the sale 
of the Group's 41st Avenue property in Calgary, Alberta.  On 17 December 2009, a 
final cash payment of CAD $400,000 (US $378,920) was received.  The remaining 
CAD $350,000 (US$331,555) was written off and shown as a loss on the income 
statement due to the inability of the purchaser to repay the full amount.  The 
amount shown on the cash flow statement is net of foreign currency translation 
differences. 
 
 
8.             PROPERTY, PLANT & EQUIPMENT 
 
The Group had the following balances: 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
|                   |      COMMUNICATION |          FURNITURE |   COMPUTER |    COMPUTER |     BUILDING |             |              | 
|                   |          EQUIPMENT |                AND |  EQUIPMENT |    SOFTWARE |          AND |        LAND |        TOTAL | 
|                   |                  $ |          EQUIPMENT |          $ |           $ | IMPROVEMENTS |           $ |            $ | 
|                   |                    |                  $ |            |             |            $ |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Cost              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          4,173,212 |          2,562,164 |  4,182,918 |   7,954,073 |   29,580,155 |   6,626,100 |   55,078,622 | 
| December          |                    |                    |            |             |              |             |              | 
| 2007              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Additions         |            150,706 |            133,197 |    315,885 |   1,921,057 |       42,826 |           - |    2,563,671 | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Disposals         |                  - |           (44,649) |   (13,421) |    (96,863) | (28,261,507) | (6,434,350) | (34,850,790) | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Exchange          |        (1,117,703) |          (471,646) |  (797,452) |   (940,614) |    (929,710) |   (191,750) |  (4,448,875) | 
| difference        |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          3,206,215 |          2,179,066 |  3,687,930 |   8,837,653 |      431,764 |           - |   18,342,628 | 
| December          |                    |                    |            |             |              |             |              | 
| 2008              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Additions         |            214,658 |             61,232 |    631,858 |   1,609,478 |            - |           - |    2,517,226 | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Disposals         |                  - |            (2,981) |          - |           - |            - |           - |      (2,981) | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Re-classification |                  - |                  - |          - | (1,658,622) |            - |           - |  (1,658,622) | 
| (Note 9)          |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Exchange          |            508,150 |            301,608 |    570,974 |     707,220 |       58,621 |           - |    2,146,573 | 
| difference        |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          3,929,023 |         2,538,925  |  4,890,762 |   9,495,729 |      490,385 |           - |   21,344,824 | 
| December          |                    |                    |            |             |              |             |              | 
| 2009              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
|                   |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Accumulated       |                    |                    |            |             |              |             |              | 
| depreciation      |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          1,464,320 |            866,036 |  2,740,135 |   3,712,860 |    1,990,118 |           - |   10,773,469 | 
| December          |                    |                    |            |             |              |             |              | 
| 2007              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Charge for        |            659,070 |            343,740 |    417,684 |   1,514,372 |       21,663 |           - |    2,956,529 | 
| the year          |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Disposals         |                  - |           (13,217) |    (9,905) |    (96,863) |  (1,877,097) |           - |  (1,997,082) | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Exchange          |          (610,897) |          (206,410) |  (556,217) |   (712,364) |     (63,468) |           - |  (2,149,356) | 
| Difference        |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          1,512,493 |            990,149 |  2,591,697 |   4,418,005 |       71,216 |           - |    9,583,560 | 
| December          |                    |                    |            |             |              |             |              | 
| 2008              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Charge for        |            439,495 |            251,497 |    396,289 |   1,371,070 |       17,824 |           - |    2,476,175 | 
| the year          |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Disposals         |                  - |            (1,610) |          - |           - |            - |           - |      (1,610) | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Exchange          |            311,687 |            162,560 |    424,611 |     552,645 |        7,057 |           - |    1,458,560 | 
| Difference        |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          2,263,675 |          1,402,596 |  3,412,597 |   6,341,720 |       96,097 |           - |   13,516,685 | 
| December          |                    |                    |            |             |              |             |              | 
| 2009              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
|                   |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Net book          |                    |                    |            |             |              |             |              | 
| value             |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          2,708,892 |          1,696,128 |  1,442,783 |   4,241,213 |   27,590,037 |   6,626,100 |   44,305,153 | 
| December          |                    |                    |            |             |              |             |              | 
| 2007              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Net book          |                    |                    |            |             |              |             |              | 
| value             |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          1,693,722 |          1,188,917 |  1,096,233 |   4,419,648 |      360,548 |           - |    8,759,068 | 
| December          |                    |                    |            |             |              |             |              | 
| 2008              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| Net book          |                    |                    |            |             |              |             |              | 
| value             |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
| As at 31          |          1,665,348 |          1,136,329 |  1,478,165 |   3,154,009 |      394,288 |           - |    7,828,139 | 
| December          |                    |                    |            |             |              |             |              | 
| 2009              |                    |                    |            |             |              |             |              | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
|                   |                                                                                                                | 
+-------------------+--------------------+--------------------+------------+-------------+--------------+-------------+--------------+ 
 
 
The Company had the following balances: 
 
+-------------------+---------------+-------------------+---------+---+----------+--------------+-------------+ 
|                   |               |         FURNITURE |             |          |              |             | 
|                   | COMMUNICATION |               AND |    COMPUTER | COMPUTER |     BUILDING |             | 
|                   |     EQUIPMENT |         EQUIPMENT |   EQUIPMENT | SOFTWARE |          AND |       TOTAL | 
|                   |             $ |                 $ |           $ |        $ | IMPROVEMENTS |           $ | 
|                   |               |                   |             |          |            $ |             | 
+-------------------+---------------+-------------------+-------------+----------+--------------+-------------+ 
| Cost              |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        44,793 |            63,998 | 129,342 |    2,662,058 |       32,380 |   2,932,571 | 
| December 2007     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Additions         |        11,099 |             6,470 |   2,963 |    1,036,751 |       16,026 |   1,073,309 | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        55,892 |            70,468 | 132,305 |    3,698,809 |       48,406 |   4,005,880 | 
| December 2008     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Additions         |             - |                 - | 206,646 |      456,735 |            - |     663,381 | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Disposals         |             - |           (2,902) |       - |            - |            - |     (2,902) | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Re-classification |             - |                 - |       - |  (1,658,622) |            - | (1,658,622) | 
| (Note 9)          |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        55,892 |            67,566 | 338,951 |    2,496,922 |       48,406 |   3,007,737 | 
| December 2009     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
|                   |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Accumulated       |               |                   |         |              |              |             | 
| depreciation      |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        23,789 |            32,723 |  70,696 |      571,111 |       28,414 |     726,733 | 
| December 2007     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Charge for the    |         6,052 |             7,025 |  18,394 |      304,714 |        5,412 |     341,597 | 
| year              |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        29,841 |            39,748 |  89,090 |      875,825 |       33,826 |   1,068,330 | 
| December 2008     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Charge for the    |         5,210 |             6,048 |  19,817 |      376,243 |        1,609 |     408,927 | 
| year              |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Disposals         |             - |           (1,589) |       - |            - |            - |     (1,589) | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        35,051 |  44,207           | 108,907 |    1,252,068 |       35,435 |   1,475,668 | 
| December 2009     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
|                   |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Net book value    |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        21,004 |            31,275 |  58,646 |    2,090,947 |        3,966 |   2,205,838 | 
| December 2007     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Net book value    |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        26,051 |            30,720 |  43,215 |    2,822,984 |       14,580 |   2,937,550 | 
| December 2008     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| Net book value    |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
| As at 31          |        20,841 |            23,359 | 230,044 |    1,244,854 |       12,971 |   1,532,069 | 
| December 2009     |               |                   |         |              |              |             | 
+-------------------+---------------+-------------------+---------+--------------+--------------+-------------+ 
|                   |               |                   |         |   |          |              |             | 
+-------------------+---------------+-------------------+---------+---+----------+--------------+-------------+ 
 
 
2008 
 
Disposal of property, furniture and equipment 
 
The Group completed the sale of its principal property at 27th Avenue in 
Calgary, Canada on 10 July 2008 for total consideration of CAD $33.5 million.  A 
loss of $75,805 was recorded on disposition.  The Group will continue to lease 
two areas of the property from the purchaser on usual commercial terms for a 
period of three years and five years respectively following the sale.  The Group 
also disposed of furniture during the year with a carrying value of $34,948 for 
net proceeds of $Nil.  The total loss on disposal of assets was $110,753 for the 
year. 
 
 
2009 
 
Disposal of property, furniture and equipment 
 
The Group disposed of furniture and equipment with a net book value of $1,371 
for Nil proceeds during the year.  The total loss on disposal of furniture and 
equipment was $1,014 for the Group (Company: $239).  The Group recognised a 
further loss on disposal of the 27th Avenue property of $4,075 due to legal fees 
incurred subsequent to the sale. 
 
9.             INTANGIBLE ASSETS 
 
The Group had the following balances: 
 
+-------------------+--------------------+-------------------+------------------+ 
|                   |       INTELLECTUAL |           WEBSITE |            TOTAL | 
|                   |           PROPERTY |       DEVELOPMENT |                $ | 
|                   |                  $ |                 $ |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Cost              |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |         18,425,350 |        12,253,294 |       30,678,644 | 
| December 2007     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Additions         |            118,787 |        11,939,882 |       12,058,669 | 
+-------------------+--------------------+-------------------+------------------+ 
| Impairment loss   |        (8,638,038) |            -      | (8,638,038)      | 
+-------------------+--------------------+-------------------+------------------+ 
| Exchange          |        (3,164,125) |       (1,951,368) |      (5,115,493) | 
| difference        |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |          6,741,974 |        22,241,808 |       28,983,782 | 
| December 2008     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Additions         |             44,349 |        16,228,525 |       16,272,874 | 
+-------------------+--------------------+-------------------+------------------+ 
| Disposals         |                  - |          (60,984) |         (60,984) | 
+-------------------+--------------------+-------------------+------------------+ 
| Re-classification |                  - |    1,658,622      |   1,658,622      | 
| (Note 8)          |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Exchange          |                  - |           626,609 |          626,609 | 
| difference        |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |          6,786,323 |        40,694,580 |       47,480,903 | 
| December 2009     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Accumulated amortisation               |                   |                  | 
+----------------------------------------+-------------------+------------------+ 
| As at 31          |          9,130,885 |         3,662,031 |       12,792,916 | 
| December 2007     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Charge for the    |          1,142,334 |         2,252,925 |        3,395,259 | 
| year              |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Impairment loss   |        (2,777,914) |                 - |      (2,777,914) | 
+-------------------+--------------------+-------------------+------------------+ 
| Exchange          |          (946,568) |       (1,352,731) |      (2,299,299) | 
| difference        |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |          6,548,737 |         4,562,225 |       11,110,962 | 
| December 2008     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Charge for the    |             87,077 |         3,779,346 |        3,866,423 | 
| year              |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Disposal          |                  - |          (16,326) |         (16,326) | 
+-------------------+--------------------+-------------------+------------------+ 
| Exchange          |                  - |           446,998 |          446,998 | 
| difference        |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |          6,635,814 |         8,772,243 |       15,408,057 | 
| December 2009     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Net book value    |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |          9,294,465 |         8,591,263 |       17,885,728 | 
| December 2007     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Net book value    |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |            193,237 |        17,679,583 |       17,872,820 | 
| December 2008     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| Net book value    |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
| As at 31          |            150,509 |        31,922,337 |       32,072,846 | 
| December 2009     |                    |                   |                  | 
+-------------------+--------------------+-------------------+------------------+ 
 
 
 
The Company had the following balances: 
 
+-------------------+--------------------+-------------------+------------+------------+ 
|                   |       INTELLECTUAL |           WEBSITE |      TOTAL |            | 
|                   |           PROPERTY |       DEVELOPMENT |          $ |            | 
|                   |                  $ |                 $ |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Cost              |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |          6,617,143 |         7,556,520 | 14,173,663 |            | 
| December 2007     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Additions         |            118,787 |        11,128,279 | 11,247,066 |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |          6,735,930 |        18,684,799 | 25,420,729 |            | 
| December 2008     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Additions         |             44,348 |        15,496,192 | 15,540,540 |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Disposals         |                  - |          (60,984) |   (60,984) |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Re-classification |                  - |         1,658,622 |  1,658,622 |            | 
| (Note 8)          |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |          6,780,278 |        35,778,629 | 42,558,907 |            | 
| December 2009     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Accumulated       |                    |                   |            |            | 
| amortization      |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31 December  2007                |         1,840,013 |  8,343,267 |            | 
| 6,503,254                              |                   |            |            | 
+----------------------------------------+-------------------+------------+------------+ 
| Charge for the    |             45,484 |         1,232,760 |  1,278,244 |            | 
| year              |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |          6,548,738 |         3,072,773 |  9,621,511 |            | 
| December 2008     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Charge for the    |             87,076 |         1,890,827 |  1,977,903 |            | 
| year              |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Disposal          |                  - |          (16,326) |   (16,326) |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |          6,635,814 |         4,947,274 | 11,583,088 |            | 
| December 2009     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Net book value    |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |            113,889 |         5,716,507 |  5,830,396 |            | 
| December 2007     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Net book value    |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |            187,192 |        15,612,026 | 15,799,218 |            | 
| December 2008     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| Net book value    |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
| As at 31          |            144,464 |        30,831,355 | 30,975,819 |            | 
| December 2009     |                    |                   |            |            | 
+-------------------+--------------------+-------------------+------------+------------+ 
 
 
 
The Group performs goodwill and intangible impairment tests at least annually or 
whenever events or changes in circumstances indicate that the goodwill and 
intangible carrying value for a business unit may not be recoverable. 
 
2008 
 
In the fourth quarter of fiscal 2008, the Group recorded goodwill and intangible 
asset impairment of $8.6 million and $5.9 million respectively (net of any 
related accumulated amortisation) representing complete impairment of goodwill 
and intangible assets acquired on the purchase of NetBanx Limited in 2005.    In 
accordance with IAS 36, an impairment loss should be recognised when the 
recoverable amount of an asset is less than its carrying amount.  The 
recoverable amount was deemed to be zero, based on an analysis of the unit's 
future cash flow projections and management's best estimate of the set of 
economic conditions that will exist over the remaining useful life of the 
assets. 
 
The recoverable amount of NetBanx Limited ('the cash-generating unit') was based 
on value-in-use calculations.  Those calculations used cash flow projections 
based on actual operating results.    A pre-tax discount rate of 5.5% had been 
used in discounting the projected cash flows.  The recoverable amount of the 
cash-generating unit exceeded its carrying amount. The Board believed that any 
reasonably possible change in the key assumptions on which the cash-generating 
unit's recoverable amount was based would not cause the cash-generating unit's 
carrying amount to exceed its recoverable amount. 
 
 
2009 
 
The Group and the Company recorded a write down of $44,658 (net of accumulated 
amortization) for website development specifically related to a processer that 
is no longer being used. 
 
 
Included in the website development total cost of $35.8 million is an amount of 
approximately $24 million recognised for the total cost of development of the 
Group's new platform. The Board has determined the recoverable amount of the 
asset under construction based on value-in-use calculations. Those calculations 
use cash flow projections based on actual 
 
 
operating results.  A pre-tax discount rate of 5.5% has been used in discounting 
the projected cash flows. The Board believes that any reasonably possible change 
in the key assumptions on which the cash-generating unit's recoverable amount is 
based would not cause the cash-generating unit's carrying amount to exceed its 
recoverable amount. 
 
10.          INVESTMENT IN ASSOCIATE 
 
In the second quarter of fiscal 2009, the Group recorded an impairment loss of 
$4.6 million, representing complete impairment of the investment in Centricom 
Pty Ltd.  In accordance with IAS 36, an impairment loss should be recognised 
when the recoverable amount of an asset is less than its carrying amount.  The 
recoverable amount was deemed to be zero, based on an analysis of the unit's 
future cash flow projections and management's best estimate of the set of 
economic conditions that will exist over the remaining useful life of the 
assets. 
 
 
+--------------------------+---------------+--------------+ 
|                          |     AS AT 31  |    AS AT 31  | 
|                          |      DECEMBER |     DECEMBER | 
|                          |          2009 |         2008 | 
|                          |             $ |            $ | 
+--------------------------+---------------+--------------+ 
| Cost                     |               |              | 
+--------------------------+---------------+--------------+ 
| Opening balance          |     5,085,074 |    4,115,626 | 
+--------------------------+---------------+--------------+ 
| Share purchase           |             - |    1,742,591 | 
+--------------------------+---------------+--------------+ 
| Contributions to         |        16,553 |            - | 
| associate                |               |              | 
+--------------------------+---------------+--------------+ 
| Group and Company's      |               |              | 
| share of investment loss |     (533,116) |    (773,143) | 
+--------------------------+---------------+--------------+ 
| Impairment loss          |   (4,568,511) |            - | 
+--------------------------+---------------+--------------+ 
|                          |             - |    5,085,074 | 
+--------------------------+---------------+--------------+ 
 
 
11.          INTEREST IN JOINT VENTURE 
 
On 24 November 2008, the Group disposed of its 50% interest in Centricom Europe 
Limited, combined with cash of $1,486,768, for shares in Centricom Pty.  During 
2008, the Group contributed $205,564 to the operations of the joint venture.  As 
detailed in Note 10, the entire investment in Centricom Pty Ltd was subsequently 
written off in 2009.  The Group retains an economic interest in Centricom Pty 
Limited of 25.4%. 
 
 
 
12.          TRADE AND OTHER PAYABLES 
 
The Group had the following balances: 
 
+------------------+------------+------------+ 
|                  |      AS AT |   AS AT 31 | 
|                  |         31 |   DECEMBER | 
|                  |   DECEMBER |      2008  | 
|                  |       2009 |          $ | 
|                  |          $ |            | 
+------------------+------------+------------+ 
| Accounts payable | 14,898,990 | 11,741,354 | 
+------------------+------------+------------+ 
| Accrued accounts |  5,855,662 |  6,029,454 | 
| payable          |            |            | 
+------------------+------------+------------+ 
| Payroll          |    615,848 |    547,875 | 
| liabilities      |            |            | 
+------------------+------------+------------+ 
|                  | 21,370,500 | 18,318,683 | 
+------------------+------------+------------+ 
 
 
The Company had the following balances: 
 
+------------------+-----------+-----------+ 
|                  |     AS AT |  AS AT 31 | 
|                  |        31 |  DECEMBER | 
|                  |  DECEMBER |     2008  | 
|                  |      2009 |         $ | 
|                  |         $ |           | 
+------------------+-----------+-----------+ 
| Accounts payable | 1,959,940 | 1,020,114 | 
+------------------+-----------+-----------+ 
| Accrued accounts | 4,933,507 | 5,017,663 | 
| payable          |           |           | 
+------------------+-----------+-----------+ 
| Payroll          |    46,654 |   120,442 | 
| liabilities      |           |           | 
+------------------+-----------+-----------+ 
|                  | 6,940,101 | 6,158,219 | 
+------------------+-----------+-----------+ 
 
 
Included in Group accounts payable are merchant processing liabilities arising 
from the gateway operations of NetBanx and NetBanx Asia.  In addition, included 
in cash and cash equivalents is a transient cash balance that relates to 
merchant transactions processed via the gateway operations.  The gateway 
operations do not fall within the EU definition of "e-money" nor does a legal 
right of offset exist between this cash and the corresponding merchant 
liabilities. 
 
 
13.          FORFEITURE PAYABLE 
 
On 18 July 2007, the Company entered into a Deferred Prosecution Agreement 
("DPA") with the United States Attorney's Office for the Southern District of 
New York ("USAO"). Pursuant to the DPA, the Company forfeited $136 million to 
the USAO as disgorgement of certain profits received by the Group from the 
activities described in the Statement of Admitted Facts attached to the DPA. 
This amount included approximately $57.7 million which the USAO previously 
seized. The Company satisfied the remaining portion of its forfeiture obligation 
with a payment of $40 million on 15 October 2007, and $38.25 million paid on 16 
January 2008. 
 
On 18 July 2009, the Group's DPA formally expired as scheduled.  Since 18 July 
2007, the Group has complied with the DPA and is no longer subject to oversight 
by the external audit monitor firm appointed under the DPA.  The Group received 
a copy of the Notice of Dismissal of the Complaint filed against NETELLER Plc on 
19 August 2009. 
 
The following details have been recorded: 
 
+-------------------------+---------------+---------------+ 
|                         |    YEAR ENDED |    YEAR ENDED | 
|                         |   31 DECEMBER |   31 DECEMBER | 
|                         |          2009 |          2008 | 
+-------------------------+---------------+---------------+ 
|                         |           US$ |           US$ | 
+-------------------------+---------------+---------------+ 
|                         |               |               | 
+-------------------------+---------------+---------------+ 
| Opening balance         |             - |  (38,250,415) | 
+-------------------------+---------------+---------------+ 
| 16 January 2008 payment |             - |    38,250,415 | 
+-------------------------+---------------+---------------+ 
| Forfeiture payable at   |               |             - | 
| the end of the year     |               |               | 
|                         |             - |               | 
+-------------------------+---------------+---------------+ 
|                         |               |               | 
+-------------------------+---------------+---------------+ 
|                         |               |               | 
+-------------------------+---------------+---------------+ 
During 2008, NEOVIA Financial Plc reallocated $13,252,615 of the forfeiture to 
NT Services Limited in recognition of NT Services Limited's share of related 
profits in 2004 and 2005.  On a consolidated basis, there were no additional 
penalties assessed or recovered in 2008. 
 
 
14.          TAX 
 
The Company is incorporated in the IOM and is subject to a tax rate of zero 
percent and accordingly pays no tax in the IOM. 
 
Taxation for other jurisdictions is calculated at the rates prevailing in the 
respective jurisdictions. 
 
The charge for the year can be reconciled to the profit per the consolidated 
income statement as follows: 
 
 
+---------------+-------------+-------------+ 
|               |        YEAR |        YEAR | 
|               |       ENDED |       ENDED | 
|               |        2009 |        2008 | 
|               |           $ |           $ | 
+---------------+-------------+-------------+ 
| Loss          | (9,997,473) | (9,917,550) | 
| before        |             |             | 
| tax           |             |             | 
+---------------+-------------+-------------+ 
| Effect        |     182,802 |   1,830,929 | 
| of            |             |             | 
| different     |             |             | 
| tax rates     |             |             | 
| of            |             |             | 
| subsidiaries  |             |             | 
| operating in  |             |             | 
| other         |             |             | 
| jurisdictions |             |             | 
+---------------+-------------+-------------+ 
| Effective     |      -1.83% |     -18.46% | 
| tax rate      |             |             | 
| for the       |             |             | 
| year          |             |             | 
+---------------+-------------+-------------+ 
 
At 31 December 2009, foreign taxes of $2,224,304 (2008: $1,904,472) were 
outstanding. 
 
15.          SHARE CAPITAL 
 
+-----------------------------------------+-----------+------------+ 
|                                         | AS AT 31  | AS AT 31   | 
|                                         | DECEMBER  |  DECEMBER  | 
|                                         |   2009    |    2008    | 
+-----------------------------------------+-----------+------------+ 
|                                         |    GBP    |    GBP     | 
+-----------------------------------------+-----------+------------+ 
| Authorised:                             |           |            | 
+-----------------------------------------+-----------+------------+ 
| 200,000,000 ordinary shares of          |  20,000   |  20,000    | 
| GBP0.0001 per share                     |           |            | 
| (At 31 December 2008: 200,000,000       |           |            | 
| ordinary shares of GBP0.0001 per share) |           |            | 
+-----------------------------------------+-----------+------------+ 
|                                         |           |            | 
+-----------------------------------------+-----------+------------+ 
| 1,000,000 deferred shares of GBP0.01    |  10,000   |  10,000    | 
| per share                               |           |            | 
| (At 31 December 2008: 1,000,000         |           |            | 
| deferred shares GBP0.01 per share)      |           |            | 
+-----------------------------------------+-----------+------------+ 
|                                         |           |            | 
+-----------------------------------------+-----------+------------+ 
| Issued and fully paid                   |    $      |     $      | 
+-----------------------------------------+-----------+------------+ 
| 119,920,953 ordinary shares of          |           |            | 
| GBP0.0001 per share                     |  21,725   |  21,725    | 
| (At 31 December 2008: 119,920,953       |           |            | 
| ordinary shares of GBP0.0001 per share) |           |            | 
+-----------------------------------------+-----------+------------+ 
|                                         |           |            | 
+-----------------------------------------+-----------+------------+ 
| 1,000,000 deferred shares of GBP0.01    |  18,000   |  18,000    | 
| per share                               |           |            | 
| (At 31 December 2008: 1,000,000         |           |            | 
| deferred shares of GBP0.01 per share)   |           |            | 
+-----------------------------------------+-----------+------------+ 
|                                         |           |            | 
+-----------------------------------------+-----------+------------+ 
| Total share capital                     |  39,725   |  39,725    | 
+-----------------------------------------+-----------+------------+ 
 
 
Holders of the ordinary shares are entitled to receive dividends and other 
distributions, to attend and vote at any general meeting, and to participate in 
all returns of capital on winding up or otherwise. 
 
Holders of the deferred shares are not entitled to vote at any annual general 
meeting of the Company and are only entitled to receive the amount paid up on 
the shares after the holders of the ordinary shares have received the sum of 
GBP1,000,000 for each ordinary share held by them and shall have no other right 
to participate in assets of the Company. 
 
16.          TRANSLATION RESERVE 
 
+--------------------------------------+-------------+--------------+ 
|                                      |  YEAR ENDED |   YEAR ENDED | 
|                                      |          31 |           31 | 
|                                      |    DECEMBER |     DECEMBER | 
|                                      |        2009 |         2008 | 
|                                      |           $ |            $ | 
+--------------------------------------+-------------+--------------+ 
| Balance at beginning of year         | (1,320,417) |    9,412,813 | 
+--------------------------------------+-------------+--------------+ 
| Arising on translation of foreign    |     927,509 | (10,733,230) | 
| operations                           |             |              | 
+--------------------------------------+-------------+--------------+ 
| Balance at end of year               |   (392,908) |  (1,320,417) | 
+--------------------------------------+-------------+--------------+ 
 
Exchange differences relating to the translation from the functional currencies 
of the Group's foreign subsidiaries into US dollars are brought to account by 
entries made directly to the foreign currency translation reserve. 
 
 
17.          SEGMENTED REPORTING 
 
The Group has two segments as disclosed below. For each of the segments, the 
Group's CEO reviews internal management reports on at least a quarterly basis. 
The following summary describes the operations in each of the Group's reportable 
segments. 
 
E-wallet: fees are generated on transactions between members and merchants using 
the NETELLER and NETELLER Asia e-wallet systems. 
 
Gateway: fees are generated through the NETBANX and NETBANX Asia gateway 
platforms where consumer send money directly to merchants. 
 
 
Information regarding the results of each reportable segment is included below. 
Performance is measured based on revenue only given the transaction based 
business model of the Group in which cost of sales and operating expenses are 
shared across all products and regions and cannot be reasonably allocated 
amongst the segments. 
 
Reportable segments: 
 
+------------------+-------------+------------+ 
|                  | YEAR ENDED  |       YEAR | 
|                  |          31 |   ENDED 31 | 
|                  |    DECEMBER |   DECEMBER | 
|                  |        2009 |      2008  | 
|                  |           $ |          $ | 
+------------------+-------------+------------+ 
| E-wallet         |  46,006,831 | 52,285,510 | 
+------------------+-------------+------------+ 
| Gateway          |  16,881,366 | 17,517,831 | 
+------------------+-------------+------------+ 
|                  |  62,888,197 | 69,803,341 | 
+------------------+-------------+------------+ 
|                  |                          | 
+------------------+-------------+------------+ 
 
Geographical information: 
 
+------------------+-------------+------------+ 
|                  |  YEAR ENDED |       YEAR | 
|                  | 31 DECEMBER |   ENDED 31 | 
|                  |        2009 |   DECEMBER | 
|                  |           $ |      2008  | 
|                  |             |          $ | 
+------------------+-------------+------------+ 
| Europe           |  40,479,088 | 48,394,378 | 
+------------------+-------------+------------+ 
| Asia             |  19,941,461 | 19,090,091 | 
+------------------+-------------+------------+ 
| Rest of World    |   2,467,648 |  2,318,872 | 
+------------------+-------------+------------+ 
|                  |  62,888,197 | 69,803,341 | 
+------------------+-------------+------------+ 
 
Major customer 
 
The Group has one merchant who represents 13% of total fee revenue across all 
reportable segments and geographies.  In 2008 the merchant balances were not 
material. 
 
 
 
18.          MARKETING AND PROMOTIONS 
 
Total marketing and promotions costs for the year were $439,085 (2008: 
$1,538,955).  These consisted of targeted VIP rebates, fee rebates and cash paid 
to contest winners. 
 
 
19.          PROFIT FROM OPERATIONS 
 
Profit from operations has been arrived at after charging: 
 
+--------------+-----------+-----------+-----------+-----------+ 
|              |        GROUP          |        COMPANY        | 
+--------------+-----------------------+-----------------------+ 
|              |      YEAR |      YEAR |      YEAR |      YEAR | 
|              |     ENDED |     ENDED |     ENDED |     ENDED | 
|              |        31 |        31 |        31 |        31 | 
|              |  DECEMBER |  DECEMBER |  DECEMBER |  DECEMBER | 
|              |      2009 |      2008 |      2009 |      2008 | 
|              |         $ |         $ |         $ |         $ | 
+--------------+-----------+-----------+-----------+-----------+ 
| Depreciation | 2,476,176 | 2,956,529 |   408,927 |   341,597 | 
| of property, |           |           |           |           | 
| plant and    |           |           |           |           | 
| equipment    |           |           |           |           | 
+--------------+-----------+-----------+-----------+-----------+ 
| Amortisation | 3,866,422 | 3,395,259 | 1,977,902 | 1,278,244 | 
| of           |           |           |           |           | 
| intellectual |           |           |           |           | 
| property     |           |           |           |           | 
+--------------+-----------+-----------+-----------+-----------+ 
|              | 6,342,598 | 6,351,788 | 2,386,829 | 1,619,841 | 
+--------------+-----------+-----------+-----------+-----------+ 
 
 
 
 
Remuneration of the auditors for audit, advisory and other services has been 
recorded as follows: 
 
+---------------------+------------+------------+ 
|                     | YEAR ENDED | YEAR ENDED | 
|                     |            |            | 
|                     |         31 |         31 | 
|                     |   DECEMBER |   DECEMBER | 
|                     |       2009 |       2008 | 
|                     |          $ |          $ | 
+---------------------+------------+------------+ 
| Audit services      |            |            | 
+---------------------+------------+------------+ 
| Statutory audit     |    415,000 |    420,000 | 
+---------------------+------------+------------+ 
|                     |            |            | 
+---------------------+------------+------------+ 
| Non-audit services  |            |            | 
+---------------------+------------+------------+ 
| Tax and other       |    132,000 |     71,000 | 
| advisory services   |            |            | 
+---------------------+------------+------------+ 
| Total               |    547,000 |    491,000 | 
+---------------------+------------+------------+ 
 
 
20.          RESTRUCTURING COSTS 
 
The Group incurred restructuring costs relating to the challenging economic 
conditions and the follow-on impact on the Group's operations post cessation of 
its North American-facing business in the first quarter of 2007.  Severance was 
paid in 2009 to certain executives and call centre employees in response to 
reduced business levels and the resulting need to achieve efficiencies. Other 
restructuring costs included the write down and disposal of assets, amending and 
settling vendor contracts and professional and legal fees incurred in the 
resolution of the US situation (including the distribution of funds to US 
members and negotiating potential sanctions against the Group culminating in the 
DPA on 18 July 2007). 
 
The Group has incurred the following costs: 
 
+--------------------------------------+------------+------------+ 
|                                      | YEAR ENDED | YEAR ENDED | 
|                                      |         31 |         31 | 
|                                      |   DECEMBER |   DECEMBER | 
|                                      |       2009 |       2008 | 
|                                      |          $ |          $ | 
+--------------------------------------+------------+------------+ 
| Severance and retention              |  1,840,359 |          - | 
+--------------------------------------+------------+------------+ 
| Supplier contract renegotiation      |   (94,922) |    421,363 | 
| (recovery)                           |            |            | 
+--------------------------------------+------------+------------+ 
| Provision for supplier receivable    |    147,031 |    600,080 | 
+--------------------------------------+------------+------------+ 
| Settlement of third party litigation |          - |      6,523 | 
+--------------------------------------+------------+------------+ 
| Professional and legal fees and      |    512,409 |     82,784 | 
| expenses                             |            |            | 
+--------------------------------------+------------+------------+ 
| Other restructuring costs            |     37,998 |      3,177 | 
+--------------------------------------+------------+------------+ 
|                                      |  2,442,875 |  1,113,927 | 
+--------------------------------------+------------+------------+ 
|                                      |                         | 
+--------------------------------------+------------+------------+ 
 
 
                The Company has incurred the following costs: 
 
+----------------------------------------+------------+------------+ 
|                                        | YEAR ENDED | YEAR ENDED | 
|                                        |         31 |         31 | 
|                                        |   DECEMBER |   DECEMBER | 
|                                        |       2009 |       2008 | 
|                                        |          $ |          $ | 
+----------------------------------------+------------+------------+ 
| Severance and retention                |    954,751 |          - | 
+----------------------------------------+------------+------------+ 
| Supplier contract renegotiation        |   (94,922) |    421,363 | 
| (recovery)                             |            |            | 
+----------------------------------------+------------+------------+ 
| Provision for supplier receivable      |    147,031 |    600,080 | 
+----------------------------------------+------------+------------+ 
| Settlement of third party litigation   |          - |      6,523 | 
+----------------------------------------+------------+------------+ 
| Professional and legal fees and        |    512,409 |     82,784 | 
| expenses                               |            |            | 
+----------------------------------------+------------+------------+ 
| Other restructuring costs              |     37,998 |      2,389 | 
+----------------------------------------+------------+------------+ 
|                                        |  1,557,267 |  1,113,139 | 
+----------------------------------------+------------+------------+ 
 
 
21.          LOSS PER SHARE FROM CONTINUING OPERATIONS 
 
The calculation of the basic and diluted earnings or loss per share is based on 
the following data: 
 
+-------------------------------+-------------+-------------+ 
|                               |        YEAR |        YEAR | 
|                               |       ENDED |    ENDED 31 | 
|                               |          31 |    DECEMBER | 
|                               |    DECEMBER |        2008 | 
|                               |        2009 |             | 
+-------------------------------+-------------+-------------+ 
|                               |           $ |           $ | 
+-------------------------------+-------------+-------------+ 
| Loss                          |             |             | 
+-------------------------------+-------------+-------------+ 
| Loss for the purposes of      | (9,814,671) | (8,086,621) | 
| basic and diluted earnings    |             |             | 
| per share being net loss      |             |             | 
| attributable to equity share  |             |             | 
| holders of the parent         |             |             | 
+-------------------------------+-------------+-------------+ 
|                               |             |             | 
+-------------------------------+-------------+-------------+ 
| Number of shares              |             |             | 
+-------------------------------+-------------+-------------+ 
| Weighted average number of    |             |             | 
| ordinary shares for the       |             |             | 
+-------------------------------+-------------+-------------+ 
| purpose of basic loss per     | 119,920,953 | 119,920,953 | 
| share                         |             |             | 
+-------------------------------+-------------+-------------+ 
| Effect of dilutive potential  |       4,267 |           - | 
| ordinary shares due to        |             |             | 
| employee share options        |             |             | 
+-------------------------------+-------------+-------------+ 
| Weighted average number of    |             |             | 
| ordinary shares for the       | 119,925,220 | 119,920,953 | 
+-------------------------------+             +             + 
| purpose of diluted loss per   |             |             | 
| share                         |             |             | 
+-------------------------------+-------------+-------------+ 
|                               |             |             | 
+-------------------------------+-------------+-------------+ 
| Basic loss per share          |    $(0.08)  |    $(0.07)  | 
+-------------------------------+-------------+-------------+ 
| Fully diluted loss per share  |     $(0.08) |     $(0.07) | 
+-------------------------------+-------------+-------------+ 
 
 
 
22.                          OPERATING LEASE ARRANGEMENTS 
 
At the balance sheet date, the Group had outstanding commitments for future 
minimum lease payments, which fall due as follows: 
 
+------------------+-----------+-----------+ 
|                  |     AS AT |     AS AT | 
|                  |        31 |        31 | 
|                  |  DECEMBER |  DECEMBER | 
|                  |      2009 |      2008 | 
+------------------+-----------+-----------+ 
|                  |         $ |         $ | 
+------------------+-----------+-----------+ 
| Within one year  | 1,853,289 | 1,651,017 | 
+------------------+-----------+-----------+ 
| In the second to | 2,541,205 | 2,722,187 | 
| fifth years      |           |           | 
| inclusive        |           |           | 
+------------------+-----------+-----------+ 
| After five years |   140,998 |   179,042 | 
+------------------+-----------+-----------+ 
 
Operating lease payments represent rentals payable by the Group for certain of 
its office properties.  Current leases have a remaining average life of three 
years.  The lease payments recognised in expense for the year are $1,921,557 
(2008: $965,746). 
 
 
23.          SHARE BASED PAYMENTS 
 
The Company's share option plan was adopted pursuant to a resolution passed on 7 
April 2004 and amended by the Board on 15 September 2008.  The 2008 amendment 
included the addition of a new 'approved' plan for UK based employees.  Under 
the 'approved' and 'unapproved' plans, the Board of Directors of the Company may 
grant share options to eligible employees including directors of Group companies 
to subscribe for ordinary shares of the Company. 
 
No consideration is payable on the grant of an option. Options may generally be 
exercised to the extent that they have vested. Options vest according to the 
relevant schedule over the grant period following the date of grant.  Typically, 
 
 
options have been granted for a three and a half year grant period and have 
vested in equal thirds on or about the anniversary of the grant date.  However, 
the Directors are permitted under the Plan Rules to alter the vesting schedule 
and the grant period.  The exercise price is determined by the Board of 
Directors of the Company, and shall not be less than the market value at the 
date of grant. The option plan provides for a grant price to equal the average 
quoted market price of the Company shares on the three days prior to the date of 
grant. Share options are forfeited if the employee leaves the Group before the 
options vest. A participant of the share option plan has 30 days following the 
date of grant to surrender the option and if surrendered, the option will not be 
deemed granted. 
 
On 17 June 2009, the Company granted 100,000 share options to eligible employees 
to acquire ordinary shares at an exercise price of GBP0.50 per share, expiring 
on 5 December 2012. 
 
On 15 April, 2009, 78,809 options granted on 3 November 2005 with an exercise 
price of GBP7.11 expired.  Also on 15 April 2009, 7,000 options granted on 15 
December 2005 with an exercise price of GBP7.15 expired. 
 
On 14 October 2009, a total of 309,999 options granted on 14 April 2006 with an 
exercise price of GBP8.06 expired. 
 
Options recorded under share option expense may not agree to the total options 
granted in the period.  The accounting for options coincides with the day 
following the last day for acceptance of the option, which is subsequent to 
their date of grant. 
 
Equity-settled share option plan 
 
+-----------------+-------------+-----------+-------------+-----------+ 
|                 |31 DECEMBER  |      YEAR |31 DECEMBER  |      YEAR | 
|                 |    2009     |     ENDED |    2008     |     ENDED | 
|                 |  WEIGHTED   |        31 |  WEIGHTED   |        31 | 
|                 |  AVERAGE    |  DECEMBER |  AVERAGE    |  DECEMBER | 
|                 |  EXERCISE   |      2009 |  EXERCISE   |      2008 | 
|                 |    PRICE    |   OPTIONS |    PRICE    |   OPTIONS | 
|                 |    GBP      |           |    GBP      |           | 
+-----------------+             +           +             +           + 
|                 |             |           |             |           | 
+-----------------+-------------+-----------+-------------+-----------+ 
| Outstanding at  |        1.49 |           |        1.50 |           | 
| the             |             | 8,216,215 |             | 6,699,116 | 
| beginning of    |             |           |             |           | 
| year            |             |           |             |           | 
+-----------------+-------------+-----------+-------------+-----------+ 
| Granted during  |        0.50 |   100,000 |        0.53 | 2,789,100 | 
| the year        |             |           |             |           | 
+-----------------+-------------+-----------+-------------+-----------+ 
| Forfeited       |        0.72 | (630,156) |        1.34 | (696,149) | 
| during the year |             |           |             |           | 
+-----------------+-------------+-----------+-------------+-----------+ 
| Exercised       |           - |         - |           - |         - | 
| during the year |             |           |             |           | 
+-----------------+-------------+-----------+-------------+-----------+ 
| Expired during  |        7.85 | (395,808) |        5.09 | (575,852) | 
| the year        |             |           |             |           | 
+-----------------+-------------+-----------+-------------+-----------+ 
| Outstanding at  |        0.86 |           |        1.49 |           | 
| the end of year |             | 7,590,521 |             | 8,216,215 | 
+-----------------+-------------+-----------+-------------+-----------+ 
| Exercisable at  |        1.00 |           |        1.36 |           | 
| the end of the  |             | 5,037,519 |             | 2,799,126 | 
| year            |             |           |             |           | 
+-----------------+-------------+-----------+-------------+-----------+ 
 
The weighted average share price at the date of exercise for share options 
exercised during the year was GBPnil as no options were exercised in the year. 
The options outstanding at the end of the period had a weighted average 
remaining contractual life of 1.65 years (31 December 2008: 2.71 years). 
 
The options granted in 2009 are priced using a trinomial lattice model to better 
reflect factors including employee exercise behaviour, option life and option 
forfeitures. 
The inputs into the model are as follows: 
 
+----------------+------------+----------+ 
|                |YEAR ENDED  |  YEAR    | 
|                |    31      |ENDED 31  | 
|                |  DECEMBER  |DECEMBER  | 
|                |    2009    |  2008    | 
+----------------+------------+----------+ 
| Weighted       |    GBP0.50 |  GBP0.53 | 
| average        |            |          | 
| exercise price |            |          | 
+----------------+------------+----------+ 
| Expected       |        56% |      56% | 
| volatility     |            |          | 
+----------------+------------+----------+ 
| Expected life  |  3.5 years |  4 years | 
+----------------+------------+----------+ 
| Risk free      |       0.5% |       2% | 
| interest rate  |            |          | 
+----------------+------------+----------+ 
| Expected       |          - |        - | 
| dividends      |            |          | 
+----------------+------------+----------+ 
| Employee exit  |         7% |     6.2% | 
| rate           |            |          | 
+----------------+------------+----------+ 
 
Expected volatility was determined by calculating the historical volatility of 
the Company's share price from the time of issue to the date of grant. The 
expected life used in the model has been adjusted, based on management's best 
estimate, for the effects of non-transferability, exercise restrictions, and 
behavioural considerations. 
The Company recognised total expenses of $2,646,440 (2008: $2,735,222) related 
to the equity-settled share-based payments transactions in 2009. 
 
 
24.          FINANCIAL INSTRUMENTS 
 
Financial instruments consist of cash and cash equivalents, restricted cash, 
Qualifying Liquid Assets held for European members, receivable from customers, 
trade and other receivables, payable to members and merchants, payable to 
European members and trade and other payables. 
 
i)              Fair values 
 
The fair values of cash and cash equivalents, restricted cash, Qualifying Liquid 
Assets held for European members, receivable from customers, trade and other 
receivables, payable to European members and trade and other payables 
approximate the carrying values due to the short-term nature of these 
instruments. 
 
ii)             Credit risk and concentrations 
 
The Group is exposed to credit risk to the extent that its members may charge 
back credit card purchases.  The Group manages the exposure to credit risk by 
employing various online identification verification techniques, enacted 
transaction limits and having a significant number of members.  As these members 
are geographically widespread and the merchants are active in various 
industries, the exposure to credit risk and concentration is mitigated. 
 
iii)            Interest rate risk 
 
The Group is exposed to interest rate risk to the extent that investment revenue 
earned on cash and cash equivalents, client account funds, and Qualifying Liquid 
Assets held for European members is subject to fluctuations in interest rates. 
The Group's exposure to interest rate risk is limited as investments are held in 
liquid and short-term funds. 
 
 
iv)           Currency risk 
 
The Group is not significantly exposed to foreign currency exchange risk, as the 
majority of the transactions are denominated in US dollars.  The Group manages 
the exposure to currency risk by commercially transacting in US dollars and by 
limiting the use of other currencies for operating expenses, thereby minimising 
the realised and unrealised foreign exchange gain/(loss).  Where limited 
exposures exist, these are managed through entering into forward foreign 
exchange contracts as appropriate (Note 3). 
 
v)            Market segment risk 
 
Market segment risk may arise due to adverse changes in legislation relating to 
internet, payment processing or on-line gambling.  The Group is exposed to 
market segment risk to the extent that legislation impacts operational presence 
and related revenue streams, which may be significant.  The Group manages this 
exposure through geographical diversification and participation in non gambling 
sources of revenue.  The Group closely monitors local legislation in key markets 
(new or existing) and does not have economic reliance on any one country. 
 
vi)           Liquidity risk 
 
Liquidity risk is the risk that the Group will be unable to meet its financial 
obligations as they fall due.  The Group's major exposure relates to trade 
payables and amounts owed to European members.  The latter are fully supported 
by qualifying liquid assets (see note 4 for further details).  Management 
controls and monitors the Group's cash flow on a regular basis, including 
forecasting future cash flows. 
 
 
25.SUBSIDIARIES 
 
Details of the Company's principal subsidiaries as at 31 December 2009 are as 
follows: 
+---------------+---------------+------------+------------+----------------+ 
| NAME OF       |      PLACE OF | PROPORTION | PROPORTION |      PRINCIPAL | 
| SUBSIDIARY    | INCORPORATION |         OF |  OF VOTING |       ACTIVITY | 
|               | AND OPERATION |  OWNERSHIP | POWER HELD |                | 
|               |               |   INTEREST |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| NETELLER      |        United |       100% |       100% |     Authorised | 
| (UK) Ltd      |       Kingdom |            |            |        e-money | 
|               |               |            |            |         issuer | 
+---------------+---------------+------------+------------+----------------+ 
| NT Services   |        Canada |       100% |       100% |     Processing | 
| Limited       |               |            |            |    payments on | 
|               |               |            |            |      behalf of | 
|               |               |            |            |    the Company | 
+---------------+---------------+------------+------------+----------------+ 
| NetBanx       |        United |       100% |       100% |   Full service | 
| Limited       |       Kingdom |            |            |        payment | 
|               |               |            |            |     processing | 
+---------------+---------------+------------+------------+----------------+ 
| Quick Access  |         Macau |       100% |       100% |     Debit card | 
| International |               |            |            |        payment | 
| Limited       |               |            |            |     processing | 
+---------------+---------------+------------+------------+----------------+ 
| 1155259       |        Canada |       100% |       100% |      Financing | 
| Alberta       |               |            |            |                | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| NT Services   |        Canada |       100% |       100% |       Property | 
| Building      |               |            |            |        leasing | 
| Corporation   |               |            |            |        company | 
+---------------+---------------+------------+------------+----------------+ 
| Cardload      |        Canada |       100% |       100% |        Dormant | 
| Incorporated  |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| NETELLER      |   Isle of Man |       100% |       100% |        Dormant | 
| Express       |               |            |            |                | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| Lime          |   Isle of Man |       100% |       100% |        Holding | 
| Enterprises   |               |            |            |        company | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| Jade          |   Isle of Man |       100% |       100% |        Holding | 
| Enterprises   |               |            |            |        company | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| Net Group     |   Isle of Man |       100% |       100% |        Holding | 
| Holdings      |               |            |            |        company | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| NetAdmin      |   Isle of Man |       100% |       100% |   Employment & | 
| Limited       |               |            |            | administration | 
+---------------+---------------+------------+------------+----------------+ 
| Neteller      |   Isle of Man |       100% |       100% |        e-money | 
| Operations    |               |            |            |         issuer | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| Net ID        |   Isle of Man |       100% |       100% | Identification | 
| Limited       |               |            |            |   verification | 
+---------------+---------------+------------+------------+----------------+ 
| NetB Limited  |   Isle of Man |       100% |       100% |        Holding | 
|               |               |            |            |        company | 
+---------------+---------------+------------+------------+----------------+ 
| Cardload      |   Isle of Man |       100% |       100% |        Dormant | 
| Europe        |               |            |            |                | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| Greenscroft   |   Isle of Man |       100% |       100% |        Holding | 
| Limited       |               |            |            |        company | 
+---------------+---------------+------------+------------+----------------+ 
| NEOVIA        |        United |       100% |       100% |        Dormant | 
| Financial     |       Kingdom |            |            |                | 
| Limited       |               |            |            |                | 
| (formerly NX  |               |            |            |                | 
| Systems UK    |               |            |            |                | 
| Limited)      |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| Netinvest     |        United |       100% |       100% |        Holding | 
| Limited       |       Kingdom |            |            |        company | 
+---------------+---------------+------------+------------+----------------+ 
| Netpro        |        United |       100% |       100% |        Holding | 
| Limited       |       Kingdom |            |            |        company | 
+---------------+---------------+------------+------------+----------------+ 
| Netbanx BV    |   Netherlands |       100% |       100% |        Holding | 
|               |               |            |            |        company | 
+---------------+---------------+------------+------------+----------------+ 
| Charter       |     Hong Kong |       100% |       100% |       Property | 
| Access        |               |            |            |        leasing | 
| Limited       |               |            |            |        company | 
+---------------+---------------+------------+------------+----------------+ 
| NEOVIA        |     Gibraltar |       100% |       100% |        Holding | 
| (Gibraltar)   |               |            |            |        company | 
| Limited       |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
| NEOVIA        |        United |       100% |       100% |        Dormant | 
| Financial     |       Kingdom |            |            |                | 
| (UK) Limited  |               |            |            |                | 
+---------------+---------------+------------+------------+----------------+ 
 
26.          INTERCOMPANY BALANCES 
 
Details of the Company's intercompany balances are as follows: 
 
+---------------+---------------------------------------------------+------------+ 
|               |                                              YEAR |       YEAR | 
|               |                                             ENDED |      ENDED | 
|               |                                                31 |         31 | 
|               |                                          DECEMBER |  DECEMEBER | 
|               |                                              2009 |       2008 | 
|               |                                                 $ |          $ | 
+---------------+---------------------------------------------------+------------+ 
| Receivable    |                                                   |            | 
| from          |                                                   |            | 
| subsidiaries  |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Receivable    |                                        17,343,665 | 11,510,722 | 
| from          |                                                   |            | 
| NETELLER      |                                                   |            | 
| (UK) Ltd      |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Receivable    |                                         1,996,676 |  1,785,896 | 
| from          |                                                   |            | 
| NetBanx       |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Receivable    |                                         3,415,741 |          - | 
| from Quick    |                                                   |            | 
| Access        |                                                   |            | 
| International |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Receivable    |                                           167,391 |    104,642 | 
| from          |                                                   |            | 
| 1155259       |                                                   |            | 
| Alberta       |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Receivable    |                                            91,071 |    137,166 | 
| from          |                                                   |            | 
| NetAdmin      |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Receivable    |                                           183,343 |    268,969 | 
| from Net      |                                                   |            | 
| ID Limited    |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
|               |                                        23,197,887 | 13,807,395 | 
+---------------+---------------------------------------------------+------------+ 
| Investment    |                                                   |            | 
| in            |                                                   |            | 
| subsidiaries  |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Investment    |                                         3,430,418 |  3,430,418 | 
| in            |                                                   |            | 
| NETELLER      |                                                   |            | 
| (UK) Ltd      |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Investment    |                                               100 |        100 | 
| in NT         |                                                   |            | 
| Services      |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Investment    |                                         8,435,634 |  8,435,634 | 
| in NetBanx    |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Investment    |                                           720,540 |    720,540 | 
| in Quick      |                                                   |            | 
| Access        |                                                   |            | 
| International |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Investment    |                                            67,001 |     67,001 | 
| in 1155259    |                                                   |            | 
| Alberta       |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
|               |                                        12,653,693 | 12,653,693 | 
+---------------+---------------------------------------------------+------------+ 
| Due to        |                                                   |            | 
| subsidiaries  |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Due to        |                                        11,779,487 |  3,031,205 | 
| NT            |                                                   |            | 
| Services      |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Due to        |                                                 - |    949,313 | 
| Quick         |                                                   |            | 
| Access        |                                                   |            | 
| International |                                                   |            | 
| Limited       |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
| Due to        |                                           908,606 |          - | 
| Charter       |                                                   |            | 
| Access        |                                                   |            | 
| Co.           |                                                   |            | 
| Ltd.          |                                                   |            | 
+---------------+---------------------------------------------------+------------+ 
|               |                                        12,688,093 |  3,980,518 | 
+---------------+---------------------------------------------------+------------+ 
|               |                                                                | 
+---------------+----------------------------------------------------------------+ 
|               |                                                                | 
+---------------+---------------------------------------------------+------------+ 
 
 
27.          INTERCOMPANY TRANSACTIONS 
 
Details of the Company's intercompany transactions are as follows: 
 
Transaction fees, as noted in the Company financial statements, represent 
transaction fees earned in the Company's wholly owned subsidiary Neteller 
Operations Limited, an e-money issuer.  The Company holds trust account funds 
and balances owing to Members and Merchants on behalf of Neteller Operations 
Limited.  All revenues are transferred to the Company in exchange for 
transaction and processing services. Neteller Operations Limited is a company 
registered in the Isle of Man and incorporated on 23 December 2005.  There were 
no intercompany balances at year end. 
 
NetAdmin Limited, a wholly owned subsidiary of the Company, is a company 
registered in the Isle of Man and incorporated on 23 December 2005.  NetAdmin 
Limited provides employment and administration services to the Company. All 
expenses incurred in NetAdmin Limited are charged to the Company at cost.  These 
expenses were recognised in the Company income statement. 
 
Net ID Limited, a wholly owned subsidiary of the Company, is a company 
registered in the Isle of Man and incorporated on 11 April 2006.  Net ID Limited 
provides identification verification services to the Company. All expenses 
incurred in Net ID Limited are charged to the Company at cost.  These expenses 
were recognised in the Company income statement. 
 
 
28.          ACQUISITION COSTS IMPAIRMENT 
 
On 1 December 2008, the Group entered into an agreement to acquire IDT 
Corporation's European Prepaid Payment Services Division, IDT Financial Services 
Holdings Limited ("IDTFSH").  The proposed acquisition was subject to the 
approval of the Gibraltar FSC and MasterCard accepting the proposed change of 
control of IDTFSH.  On 20 March 2009, the Gibraltar FSC advised the Group that 
it was unable to consent to the acquisition.  A substantial underlying 
shareholder of the Company, who under Gibraltar banking law was to become a 
controller of IDTFSH and about whom information therefore needed to be provided 
to the FSC in connection with the approval process, refused to provide the 
requisite notification to the FSC. The FSC in these circumstances determined 
that it was unable to consent to the change of control of IDTFSH from IDT 
Corporation to the Company. 
 
Acquisition costs of $932,317 were expensed in 2009 (2008: $620,439).  They are 
considered to have no future economic benefit and have accordingly been expensed 
in the year. 
 
29.          RELATED PARTIES 
 
During the year, the Group and Company entered into the following transactions 
with related parties who are not members of the Group or Company: 
 
+---------------+--------------+--------------+--------------+--------------+ 
|               |  Purchase of | Amounts owed |  Purchase of | Amounts owed | 
|               |    goods and |   to related |    goods and |   to related | 
|               |  services in | parties 2009 |  services in | parties 2008 | 
|               |         2009 |          GBP |         2008 |          GBP | 
|               |          GBP |              |          GBP |              | 
+---------------+--------------+--------------+--------------+--------------+ 
| Amber         |       17,982 |            - |       41,979 |        5,031 | 
| Business      |              |              |              |              | 
| Limited       |              |              |              |              | 
+---------------+--------------+--------------+--------------+--------------+ 
| Intelligence  |      136,061 |            - |            - |            - | 
| Limited       |              |              |              |              | 
+---------------+--------------+--------------+--------------+--------------+ 
| JAC Group     |        1,995 |              |            - |              | 
| Holdings      |              |        1,995 |              |            - | 
| Limited       |              |              |              |              | 
+---------------+--------------+--------------+--------------+--------------+ 
 
Amber Business Limited was a related party of the Group and Company as John 
Webster, a director and majority shareholder of Amber Business Limited, was a 
Director of the Company throughout the period.  Amber Business Limited provided 
secretarial and administrative services to the Group in the Isle of Man, and all 
transactions were at fair market value. 
 
Intelligence Limited was a related party of the Group and Company as John 
Webster, a director and majority shareholder of Intelligence Limited, was a 
Director of the Company throughout the period.  Intelligence Limited provided 
executive search and recruitment services to the Group and all transactions were 
at fair market value. 
 
JAC Group Holdings Limited was a related party of the Group and Company as Mark 
Mayhew, a director and shareholder of JAC Group Holdings Limited, was a Director 
of the Company from 1 September 2009.  A subsidiary of JAC Group Holdings 
Limited provided travel and related booking services to the Group and all 
transactions were at fair market value. 
 
During the year, Dale Johnson (Non-Executive Chairman) provided consulting 
services to the Group amounting to GBP10,687 (2008: GBP75,416). 
 
 
30.          CONTINGENT LIABILITIES 
 
From time to time the Group is subject to legal claims and actions. The Group 
takes legal advice as to the likelihood of success of the claims and actions and 
no provision or disclosure is made where the Directors feel, based on that 
advice, the action is unlikely to result in a material loss or a sufficiently 
reliable estimate of the potential obligation cannot be made. 
 
 
 
As at 31 December 2009, NetBanx Limited, a wholly owned subsidiary, has net 
current liabilities.  NEOVIA Financial Plc will continue to provide financial 
support to enable NetBanx Limited to meet its existing and future liabilities 
and continue as a going concern. 
 
 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
 FR JFMRTMBJBBFM 
 

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