FORT
LAUDERDALE, Fla., May 20, 2024
/PRNewswire/ -- Biorn Corporation, a leading debt collection agency
based in Fort Lauderdale, is proud
to highlight the importance of mentorship and continuous
professional development within the industry. Craig Biorn, President of Biorn Corporation,
leverages his 43 years of experience in the debt collection
industry to teach and guide his team, ensuring the highest
standards of service and performance.
"They say, 'You can't teach an old dog new tricks!' I say the
old dog better teach the young one!" Biorn asserts, emphasizing the
value of knowledge transfer and hands-on training. Reflecting on
his early career, Biorn credits his mentor, Jim Fritz Sr., for instilling in him the skills
necessary to maximize the recovery of past-due debt. Today, Biorn
is committed to passing on these invaluable lessons to his
team.
Biorn Corporation's training philosophy centers around detailed
inspection and constructive feedback. "Inspecting what people in
your organization do adds enormous value and makes them grow,"
Biorn explains. This approach involves randomly selecting accounts
they are servicing, reviewing the work performed, and providing
personalized pointers to each collector. Biorn believes this
process is essential for delivering quality service, benefiting
both clients and employees.
Debt collection, according to Biorn, is an art form. While
anyone can pick up the phone and request payment, mastering debt
collection requires a thoughtful approach involving the right tone
of voice, effective information gathering, and strategic
decision-making. Biorn emphasizes the importance of having options
and empowering his team to make informed recommendations to
clients. These options range from securing full payments to setting
up short-term or long-term payment plans, or even negotiating
settlements.
For uncooperative customers, Biorn's network of attorneys
provides further avenues for resolution, including obtaining
judgments or post-judgment collections. By equipping his staff with
the authority and knowledge to make these decisions /
recommendations, Biorn ensures that they are well-prepared to meet
client needs and drive successful outcomes.
"These inspections make job reviews more meaningful," Biorn
states. "You need to give your employee specifics on what they do
and what they need to do. Vague or general conversations aren't
going to get them to the next level." This detailed feedback loop
not only enhances service quality but also opens the door for
employees to increase their earnings through Biorn Corporation's
bonus programs.
At Biorn Corporation, the focus is on creating a winning team
environment where both the company and its employees thrive. By
fostering a culture of continuous learning and mentorship, Biorn
ensures that his team is well-equipped to navigate the complexities
of debt collection and deliver exceptional results for their
clients.
For more information about Biorn Corporation and their services,
please visit www.biorncorporation.com or contact their
Fort Lauderdale office at (754)
277-2870.
About Biorn Corporation
Biorn Corporation is a debt
collection agency located in Fort
Lauderdale, Florida. With several decades of industry
experience, Biorn Corporation is dedicated to providing effective
debt recovery solutions and exceptional service to its clients.
Media Contact:
Grey Luna
Marketing Manager
Biorn Corporation
754-277-2870 x 3817
377959@email4pr.com
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SOURCE Biorn Corporation