Employee Confidence Decreased in the First Quarter 2010 According to the Kenexa Research Institute
April 28 2010 - 10:00AM
Marketwired
Kenexa (NASDAQ: KNXA), a global provider of business solutions for
human resources, today announced the results of its employee
confidence study, a quarterly measure of worker opinions and a
component of the forthcoming Kenexa Composite. Employee confidence
has been correlated to multiple economic and business performance
outcomes at the individual, organizational, industry and country
levels as well as linked to consumer confidence in the U.S.
A high level of employee confidence is achieved when employees
perceive their organization as being effectively managed and
competitively positioned, and believe they have a promising future
with their organization, job security and skills that are
attractive to other employers. Employee confidence also influences
individual behavior and holds implications for organizational
performance and economic conditions.
In March 2010, the global employee confidence index score was
93.8, a decrease from the fourth quarter 2009 (98). China (99.8),
Italy (98.6) and Canada and Brazil (97.5) reported the highest
levels of employee confidence, while France (92.2), Japan (91.8)
and the United Kingdom (91) reported the lowest levels. The United
States' employee confidence index score was 92.4.
Anne Herman, research consultant, Kenexa Research Institute,
said, "In the first quarter of 2010, we see a decline in employee
confidence scores across all but one of the 12 countries we track.
This can be attributed to employees around the globe feeling less
favorable toward their organizations' internal operations including
having confidence in the organization's future, believing that the
work is being well-led and effectively managed, and believing their
organization produces high quality products and services. This
trend suggests that employees may have been lenient in their
assessment of their organizations' leadership over the past year.
Given the length of the recent recession, their patience may be
wearing a bit thin and this leniency may not continue into
2010."
For the quarter ending March 31, 2010, the 12 largest economies
reported a decrease in employee confidence index scores, with the
exception of Spain, which reported an increase for the quarter.
Despite reporting some of the highest levels of employee confidence
in 2009, Brazil experienced the largest decline in the first
quarter 2010, down 10 points from the previous quarter. The score
for the United Kingdom also declined by 8.8 points from the fourth
quarter of 2009.
Herman continued, "In quarters three and four of 2009, we saw
improvements in some countries' Employee Confidence levels;
however, we anticipated that such gains would not be attained
without genuine consistent improvement jobs markets. Though there
was some optimism generated in the U.S. during the first quarter
2010, as the lost job count declined, most of the jobs that were
created were related to the employment opportunities generated by
the U.S. census. Though these jobs will provide some short-term
relief, they won't provide the long-term career opportunities for
workers seeking full employment."
"The measurement of employee confidence continues to show robust
linkages to important economic indicators," said Rudy Karsan, chief
executive officer, Kenexa. "Kenexa's research can be used as a
resource to better understand what is happening in global economies
and labor markets."
About the Kenexa Employee Confidence
Index™ The Kenexa Employee Confidence Index™ (ECI) measures
the degree of confidence employees have in their employers'
marketplace competiveness and their own careers. The ECI is
measured quarterly using opinions from workers in Brazil, Canada,
China, France, Germany, India, Italy, Japan, Russia, Spain, the
United Kingdom and United States. Kenexa's ECI was started in June
2008 and was normalized for each country to equal 100. Subsequent
scores are reported in percents above or below that starting point.
Data are available by country, industry, age, gender and job
type.
About the Kenexa Composite™ The Kenexa
Composite™ is a country-level indicator of economic health and
employment conditions. Using a combination of the Kenexa Employee
Confidence Index (ECI) and the Kenexa Jobs Index, the Kenexa
Composite tracks labor demand and employee optimism in the 12
largest economies, accounting for 70% of the world's GDP.
The Kenexa Jobs Index™ is comprised of a fixed set of Forbes
Global 2000 organizations and gauges their hiring activity. These
organizations use Kenexa's large-scale recruiting solutions.
About Kenexa Kenexa® provides business
solutions for human resources. We help global organizations
multiply business success by identifying the best individuals for
every job and fostering optimal work environments for every
organization. For more than 20 years, Kenexa has studied human
behavior and team dynamics in the workplace, and has developed the
software solutions, business processes and expert consulting that
help organizations impact positive business outcomes through HR.
Kenexa is the only company that offers a comprehensive suite of
unified products and services that support the entire employee
lifecycle from pre-hire to exit. Additional information about
Kenexa and its global products and services can be accessed at
www.kenexa.com.
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