- Wishpond files a patent application for innovative human
takeover technology for automated AI call agents, enabling seamless
call transitions from AI call agents to human operators during
complex conversations.
- Wishpond's business remains unaffected by the U.S.-Canada trade uncertainties, as its AI-enabled
marketing solutions operate in a fully digital environment,
insulating the Company from tariff-related disruptions while
benefiting from strong demand for Canadian technology and a
favorable U.S. dollar exchange rate.
VANCOUVER, BC, Feb. 6, 2025
/CNW/ - Wishpond Technologies Ltd. (TSXV: WISH)
(OTCQX: WPNDF) (the "Company" or "Wishpond"), a
provider of AI-enabled marketing solutions for businesses, is
pleased to announce that it has filed a non-provisional utility
patent application, entitled "Human Takeover in a Virtual AI
Representative", for its human takeover technology which allows
human operators to seamlessly assume control of a call from an
automated AI call agent when necessary. This innovation bridges the
gap between AI-driven interactions and human oversight,
ensuring smooth and contextually rich customer experiences.
Wishpond's human takeover technology is already implemented in
the Company's SalesCloser AI ("SalesCloser") product, an
automated AI call agent for handling incoming and outgoing calls
for businesses. Human takeover technology further enhances
SalesCloser's capabilities by enabling a seamless transfer of call
control from AI to a human operator during complex conversations.
By stating a secret word, users can trigger the transition without
interrupting the flow or context of the interaction. The Company
views this feature as particularly valuable in fields such as
customer service, where clear communication and customer
satisfaction are critical, or in healthcare, where conversations
must be managed with the highest sensitivity and accuracy. Human
takeover technology bridges the gap between AI efficiency and human
intuition, ensuring that interactions remain smooth, sensitive, and
responsive to user needs.
Ali Tajskandar, CEO of Wishpond, commented: "We believe that our
innovative human takeover technology is a game-changer for
businesses relying on AI driven customer interactions. By allowing
a seamless handoff to human operators through a predefined secret
word, this feature empowers users to maintain an uninterrupted flow
of communication while preserving context and continuity. Designed
for high-sensitivity environments such as customer service and
healthcare, it ensures that complex interactions requiring human
judgment and emotional intelligence are handled with care and
precision. This patent application underscores our commitment to
creating AI solutions that balance technological efficiency with
human intuition, ensuring exceptional user experiences across
industries."
This marks Wishpond's third patent application filing,
underscoring the Company's dedication to innovation and
strengthening its position as a market leader in AI enabled
technology solutions. The Company believes its human takeover
technology represents a significant advancement in AI to human
collaboration, providing a robust solution that enhances
flexibility and responsiveness. With this innovation, Wishpond
continues to contribute meaningful AI advancements, delivering
tools that empower businesses to excel in competitive markets.
Wishpond's Business Model Resilient to U.S.-Canada
Tariffs
Wishpond also announces that the ongoing uncertainty surrounding
U.S.-Canada trade relations are
expected to have no material impact on the Company's business.
Wishpond's AI-enabled marketing and sales solutions operate in a
fully digital environment, making the Company resistant to
tariff-related disruptions. Even if trade tensions escalate or
persist for an extended period of time, Wishpond expects its
business model to remain unaffected in any material manner. With a
diverse revenue base spanning Canada, the United
States, the UK, Australia,
and other international markets, Wishpond remains focused on
expanding its global footprint. The adoption of SalesCloser is
expected to further accelerate growth opportunities across multiple
regions, reinforcing the Company's resilience in an evolving
economic landscape.
In addition, Wishpond is well positioned to benefit from the
current high sentiment to buy products from Canadian technology
companies, as demand for its AI-driven solutions continues to rise
among small and medium-sized enterprises. Moreover, with the
majority of its products priced in U.S. dollars, the Company is
poised to benefit from a stronger U.S. currency, further
strengthening its long-term financial position.
Ali Tajskandar
Chief Executive Officer
Wishpond Technologies Ltd.
About Wishpond Technologies Ltd.
Wishpond is a Vancouver-based
provider of AI-enabled marketing and sales solutions that help
businesses grow more efficiently. The Company's vision is to create
a fully autonomous AI-enabled platform that streamlines the entire
customer acquisition journey, from lead generation and engagement
to deal closure, enabling businesses to scale cost-effectively
while driving higher conversions. Wishpond offers an all-in-one
marketing suite that integrates AI-driven tools such as an AI
Website Builder, AI Email Automation, and SalesCloser AI, a
conversational AI-based virtual sales agent that leverages
generative AI to conduct personalized sales calls and product
demos, increasing efficiency, reducing costs, and enhancing
customer satisfaction. With a focus on innovation, Wishpond has
filed multiple patent applications in conversational AI,
reinforcing its leadership in AI-enabled marketing automation. The
Company serves small-to-medium-sized businesses across various
industries, providing a powerful yet cost-effective alternative to
fragmented marketing solutions. Wishpond employs a
Software-as-a-Service (SaaS) business model, generating most of its
revenue from subscription-based recurring revenue, which ensures
strong revenue predictability and cash flow visibility while
continuously expanding its AI capabilities. Wishpond is listed on
the TSX Venture Exchange under the ticker "WISH", and on the OTCQX
Best Market under the ticker "WPNDF". For further information,
visit: www.wishpond.com.
Forward-Looking Statements
Statements that are not reported financial results or other
historical information are forward-looking statements or
forward-looking information within the meaning of applicable
securities laws (collectively, "forward-looking
statements"). This press release includes forward-looking
statements regarding the Company, its subsidiaries and the
industries in which they operate, including statements about, among
other things, expected results from future operations, future
growth of the Company's products and platforms, the future
development and increased use of products incorporating artificial
intelligence, including SalesCloser and the self-testing and human
takeover technology, expectations around the outcome of the
Company's patent application, references to the growth of the
Company's product portfolio and future profitability, including
whether additional products or features may be developed in the
future, and the functionality and timing of such products,
financial results or operational activities that may be undertaken
by the Company, the results of the Company's cost-savings, research
and development and other initiatives, any future acquisitions or
other activities done to grow the Company both organically or
inorganically, expectations, beliefs, plans, future operations, the
impact of broader economic factors including inflation and other
general economic risks on the Company, business and acquisition
strategies, opportunities, objectives, prospects, assumptions,
including those related to trends and prospects, and future events
and performance. Sentences and phrases containing or modified by
words such as "expect", "anticipate", "plan", "continue",
"estimate", "intend", "expect", "may", "will", "project",
"predict", "potential", "targets", "projects", "is designed to",
"strategy", "should", "believe", "contemplate" and similar
expressions, and the negative of such expressions, are not
historical facts and are intended to identify forward-looking
statements. Readers are cautioned to not place undue reliance on
forward-looking statements. Actual results and developments may
differ materially from those contemplated by forward-looking
statements. Although the Company believes that the expectations
reflected in forward-looking statements in this press release are
reasonable and are based on, among other things, the expectations
and analysis of current market trends and opportunities of
management of the Company, such forward-looking statements have
been based on expectations, factors and assumptions concerning
future events which may prove to be inaccurate and are subject to
numerous risks and uncertainties, certain of which are beyond the
Company's control, including, but not limited to, economic
uncertainty and instability as a result of the ongoing inflation
and supply chain issues, higher interest rate climate, tightening
of credit availability and recessionary risks, pandemic related
risks, wars, instability in global commodity and securities
markets, shifts in consumer and institutional spending and
marketing strategies, risks related to data breaches and privacy,
the changing global market and competition for the products and
services supplied by the Company, risks associated with the failure
to obtain the patents applied for and infringement by third parties
of the Company's intellectual property and the additional risk
factors discussed in the continuous disclosure materials of the
Company which are available under the Company's profile on SEDAR+
at www.sedarplus.ca. The forward-looking statements contained in
this press release are expressly qualified by this cautionary
statement and are made as of the date hereof. The Company disclaims
any intention and has no obligation or responsibility, except as
required by law, to update or revise any forward-looking
statements, whether as a result of new information, future events
or otherwise.
Neither the TSX Venture Exchange nor its Regulation Services
Provider (as that term is defined in policies of the TSX Venture
Exchange) accepts responsibility for the adequacy or accuracy of
this release.
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SOURCE Wishpond Technologies Ltd.
