PCI Pal Enables PCI Compliance for SixPackAbs
February 13 2019 - 9:13AM
Business Wire
In partnership with NewVoiceMedia, a Vonage
Company, SixPackAbs leverages PCI Pal technology to process PCI DSS
compliant payments
PCI Pal, a secure payments provider to contact centers, today
released its video case study of NewVoiceMedia’s Agent Assist
Secure Payments technology for its new engagement with SixPackAbs,
a provider of health and fitness solutions. Leveraging the
NewVoiceMedia solution powered by PCI Pal, SixPackAbs utilizes DTMF
(Dual Tone Multi Frequency) masking technology to provide customers
with a secure way of handling payments by phone without bringing
their environments in scope of PCI DSS.
A recent report by PCI Pal and Verizon found that 72 percent of
contact centers accept card not present payments. Given the growing
use of contact centers for operations and sales support (according
to JLL Research, contact centers generate over $300 billion in
revenue each year) and the associated security risks, SixPackAbs
implemented NewVoiceMedia’s technology, augmented by PCI Pal, to
enable agents to take payment details over the phone without
granting them access to the data. Agents are able to stay on the
phone with customers to facilitate a positive customer experience,
while ensuring that there’s no opportunity for payment data to get
written down or stolen.
Daniel Carroll, CTO, SixPackAbs comments, “When one of our
agents is calling a customer, and it comes time for us to uptake
credit card information to pay for an order, what they will be able
to do is allow the customer to use their cell phone or whatever
phone device they’re on in order to punch in the digits of their
credit card information. The data is secured and masked. The agent
never has any access to it, and in fact, our company never gets
access to the unmasked data of the credit card. There is no
opportunity for it to be written down on a piece of paper and
lost.”
“We’re very proud of our partnership with NewVoiceMedia. The
company’s award-winning cloud contact center solution helps
businesses build personal relationships with every contact, and
when paired with PCI Pal’s technology, it ensures secure payments
for cardholder not present transactions,” said Darren Gill, Chief
Revenue Officer, PCI Pal.
The video case study of NewVoiceMedia’s work with SixPackAbs is
available to view here.
ABOUT PCI PAL:
PCI Pal is a specialist provider of secure payment solutions for
contact centres and businesses taking Cardholder Not Present (CNP)
payments. PCI Pal’s globally accessible cloud platform empowers
organisations to take payments securely without bringing their
environments into scope of PCI DSS and other relevant data security
rules and regulations.
With the entire product portfolio served from PCI Pal’s cloud
environment, integrations with existing telephony, payment, and
desktop environments is simple and light-touch, ensuring no
degradation of service while achieving security and compliance.
PCI Pal has offices in London, Ipswich (UK) and Charlotte NC
(USA). For more information visit www.pcipal.com or follow the team
on Twitter @PCIPAL.
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version on businesswire.com: https://www.businesswire.com/news/home/20190213005499/en/
James KimSourceCode Communications for PCI
Palpcipal@sourcecodecomms.com
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