Form 10-Q - Quarterly report [Sections 13 or 15(d)]

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended September 30, 2024

☐ TRANSITION REPORT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the Transition Period From __________ to __________

Commission File Number: 1-09720

PAR TECHNOLOGY CORPORATION

(Exact name of registrant as specified in its charter)


Delaware			16-1434688
(State or other jurisdiction of incorporation or organization)			(I.R.S. Employer Identification No.)

PAR Technology Park, 8383 Seneca Turnpike, New Hartford, New York 13413-4991
(Address of principal executive offices, including zip code)

(315) 738-0600
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:


Title of each class	Trading Symbol	Name of each exchange on which registered
Common Stock, $0.02 par value	PAR	New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer”, “smaller reporting company”, and “emerging growth company” in Rule 12b-2 of the Exchange Act.


Large Accelerated Filer ☑	Accelerated Filer ☐	Non-Accelerated Filer ☐
Smaller Reporting Company ☐	Emerging Growth Company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

As of November 7, 2024, 36,305,087 shares of the registrant’s common stock, $0.02 par value, were outstanding.

PAR TECHNOLOGY CORPORATION

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PART I

FINANCIAL INFORMATION


Item Number	Description	Page

	Forward-Looking Statements

Item 1.	Financial Statements (unaudited)	3

	Condensed Consolidated Balance Sheets at September 30, 2024 and December 31, 2023 (unaudited)	3

	Condensed Consolidated Statements of Operations for the Three and Nine Months Ended September 30, 2024 and September 30, 2023 (unaudited)	4

	Condensed Consolidated Statements of Comprehensive Income (Loss) for the Three and Nine Months Ended September 30, 2024 and September 30, 2023 (unaudited)	5

	Condensed Consolidated Statements of Changes in Shareholders' Equity for the Nine Months Ended September 30, 2024 and September 30, 2023 (unaudited)	6

	Condensed Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2024 and September 30, 2023 (unaudited)	8

	Notes to Condensed Consolidated Financial Statements (unaudited)	10

Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	27

Item 3.	Quantitative and Qualitative Disclosures About Market Risk	43

Item 4.	Controls and Procedures	44
PART II
OTHER INFORMATION
Item 1.	Legal Proceedings	44

Item 1A.	Risk Factors	44

Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	44

Item 5.	Other Information	45

Item 6.	Exhibits	45

	Signatures	46

“PAR®,” “PAR POS®” (formerly “Brink POS®”), “Punchh®,” “PAR OrderingTM” (formerly “MENUTM”), “Data Central®,” "Open Commerce®,” "PAR® Pay”, “PAR® Payment Services”, "StuzoTM," "PAR RetailTM," and other trademarks identifying our products and services appearing in this Quarterly Report belong to us. This Quarterly Report may also contain trade names and trademarks of other companies. Our use of such other companies’ trade

names or trademarks is not intended to imply any endorsement or sponsorship by these companies of us or our products or services.

Unless the context indicates otherwise, references in this Quarterly Report to "we," "us," "our," the "Company," and "PAR" mean PAR Technology Corporation and its consolidated subsidiaries.

FORWARD-LOOKING STATEMENTS

This Quarterly Report contains “forward-looking statements” within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended (the “Exchange Act”), Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and the Private Securities Litigation Reform Act of 1995. Forward-looking statements are not historical in nature, but rather are predictive of PAR's future operations, financial condition, financial results, business strategies and prospects. Forward-looking statements are generally identified by words such as “believe,” “could”, “continue,” “expect,” “estimate,” “future”, “may,” “will,” “would,” and similar expressions.

Forward-looking statements are based on management's current expectations and assumptions and are inherently uncertain. Actual results and outcomes could differ materially from those expressed in or implied by forward-looking statements, including statements relating to and PAR's expectations regarding:

•the plans, strategies and objectives of management for future operations, including PAR’s service and product offerings, its go-to-market strategies and the expected development, demand, performance, market share, or competitive performance of its products and services;

•PAR's ability to achieve and sustain profitability;

•projections of net revenue, margins, expenses, cash flows, or other financial items;

•PAR's annual recurring revenue, active sites, subscription service margins, net loss, net loss per share, and other key performance indicators and non-GAAP financial measures;

•PAR's expectations about the availability and terms of product and component supplies for our hardware;

•the timing and expected benefits of acquisitions, divestitures, and capital markets transactions;

•PAR’s human capital strategies and engagement;

•current or future macroeconomic trends or geopolitical events and the impact of those trends and events on PAR and its business, financial condition, and results of operations;

•claims, disputes, or other litigation matters; and

•assumptions underlying any of the foregoing.

Factors, risks, trends, and uncertainties that could cause PAR’s actual results to differ materially from those expressed in or implied by forward-looking statements include:

•PAR's ability to successfully develop or acquire and transition new products and services and enhance existing products and services to meet evolving customer needs and respond to emerging technological trends, including artificial intelligence;

•PAR's ability to add and maintain active sites, retain and manage suppliers, secure alternative suppliers, and manage inventory levels, navigate manufacturing disruptions or logistics challenges, shipping delays and shipping costs;

•the effects, costs and timing of acquisitions, divestitures, and capital markets transactions;

•PAR's ability to integrate acquisitions into its operations and the timing, complexity and costs associated with integrations, including the acquisitions of Stuzo Holdings, LLC and TASK Group Holdings Limited;

•macroeconomic trends, such as a recession or slowed economic growth, fluctuating interest rates, inflation, and changes in consumer confidence and discretionary spending;

•geopolitical events, such as effects of the Russia-Ukraine war, tensions with China and between China and Taiwan, hostilities in the Middle East, including the Israel conflict(s), and uncertainty relating to the U.S. presidential transition and the Trump administration's policies and regulations, including potential changes to trade agreements or tariffs;

•PAR's ability to successfully attract, develop and retain necessary qualified employees to develop and expand its business, execute product installations and respond to customer service level needs;

•the protection of PAR's intellectual property;

•PAR's ability to retain and add integration partners, and its success in acquiring and developing relevant technology for current, new, and potential customers for its service and product offerings;

•risks associated with PAR's international operations;

•PAR’s ability to generate sufficient cash flow or access additional financing sources as needed to repay its outstanding debts, including amounts owed under its outstanding convertible notes and credit facility;

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•the effects of global pandemics, such as COVID-19 or other public health crises;

•changes in estimates and assumptions PAR makes in connection with the preparation of its financial statements, or in building its business and operational plans and in executing PAR's strategies;

•disruptions in operations from data breaches and cyberattacks, including heightened risks due to the rapid development and adoption of artificial intelligence technologies globally;

•PAR's ability to maintain proper and effective internal control over financial reporting;

•PAR's ability to execute its business, operational plans, and strategies and manage its business continuity risks, including disruptions or delays in product assembly and fulfillment;

•potential impacts, liabilities and costs from pending or potential investigations, claims and disputes; and

•other factors, risks, trends and uncertainties disclosed in our filings with the Securities and Exchange Commission ("SEC"), particularly those listed under the heading "Risk Factors" in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023, in our Quarterly Report for the quarter ended March 31, 2024, and in this Quarterly Report.

Given these risks and uncertainties, readers are cautioned not to place undue reliance on forward-looking statements. We undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events, or otherwise, except as may be required under applicable securities law.

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PART I – FINANCIAL INFORMATION

Item 1. FINANCIAL STATEMENTS (unaudited)

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except share amounts)

(unaudited)


Assets	September 30, 2024		December 31, 2023
Current assets:
Cash and cash equivalents	$	105,804	$	37,183
Cash held on behalf of customers	15,266		10,170
Short-term investments	12,578		37,194
Accounts receivable – net	60,298		42,679
Inventories	23,915		23,560
Other current assets	14,743		8,123
Current assets of discontinued operations	—		21,690
Total current assets	232,604		180,599
Property, plant and equipment – net	14,865		15,524
Goodwill	803,084		488,918
Intangible assets – net	226,051		93,969
Lease right-of-use assets	7,651		3,169
Other assets	15,019		17,642
Noncurrent assets of discontinued operations	—		2,785
Total Assets	$	1,299,274	$	802,606
Liabilities and Shareholders’ Equity
Current liabilities:

Accounts payable	$	35,186	$	25,599
Accrued salaries and benefits	17,959		14,128
Accrued expenses	8,309		3,533
Customers payable	15,266		10,170
Lease liabilities – current portion	2,178		1,120
Customer deposits and deferred service revenue	30,444		9,304
Current liabilities of discontinued operations	—		16,378
Total current liabilities	109,342		80,232
Lease liabilities – net of current portion	5,559		2,145
Long-term debt	466,735		377,647
Deferred service revenue – noncurrent	1,733		4,204
Other long-term liabilities	23,198		3,603
Noncurrent liabilities of discontinued operations	—		1,710
Total liabilities	606,567		469,541

Shareholders’ equity:
Preferred stock, $0.02 par value, 1,000,000 shares authorized	—		—
Common stock, $0.02 par value, 116,000,000 shares authorized, 37,773,764 and 29,386,234 shares issued, 36,303,459 and 28,029,915 outstanding at September 30, 2024 and December 31, 2023, respectively	749		584
Additional paid in capital	972,811		625,154
Accumulated deficit	(258,886)		(274,956)
Accumulated other comprehensive loss	(118)		(939)
Treasury stock, at cost, 1,470,305 shares and 1,356,319 shares at September 30, 2024 and December 31, 2023, respectively	(21,849)		(16,778)
Total shareholders’ equity	692,707		333,065
Total Liabilities and Shareholders’ Equity	$	1,299,274	$	802,606

See accompanying notes to unaudited interim condensed consolidated financial statements

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PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share amounts)

(unaudited)


	Three Months Ended September 30,				Nine Months Ended September 30,

	2024		2023		2024		2023
Revenues, net:
Subscription service	$	59,909	$	31,363	$	143,160	$	89,700
Hardware	22,650		25,824		60,992		78,991

Professional service	14,195		11,514		40,825		38,123

Total revenues, net	96,754		68,701		244,977		206,814
Cost of sales:
Subscription service	26,789		15,497		66,424		46,655
Hardware	16,878		19,295		46,587		63,002

Professional service	10,056		8,775		30,849		31,925

Total cost of sales	53,723		43,567		143,860		141,582
Gross margin	43,031		25,134		101,117		65,232
Operating expenses:
Sales and marketing	10,500		9,532		31,237		29,005
General and administrative	27,352		17,525		77,896		52,926
Research and development	17,821		14,660		49,826		43,863
Amortization of identifiable intangible assets	2,699		464		5,577		1,393
Adjustment to contingent consideration liability	—		—		(600)		(7,500)
Gain on insurance proceeds	(147)		—		(147)		(500)
Total operating expenses	58,225		42,181		163,789		119,187
Operating loss	(15,194)		(17,047)		(62,672)		(53,955)
Other expense, net	(1,400)		(262)		(1,710)		(116)
Interest expense, net	(3,417)		(1,750)		(6,755)		(5,152)

Loss from continuing operations before (provision for) benefit from income taxes	(20,011)		(19,059)		(71,137)		(59,223)
(Provision for) benefit from income taxes	(653)		(175)		6,520		(873)
Net loss from continuing operations	(20,664)		(19,234)		(64,617)		(60,096)




Net income from discontinued operations	832		3,718		80,687		8,973
Net income (loss)	$	(19,832)	$	(15,516)	$	16,070	$	(51,123)

Net income (loss) per share (basic and diluted):
Continuing operations	$	(0.58)	$	(0.70)	$	(1.90)	$	(2.19)
Discontinued operations	0.02		0.14		2.38		0.33
Total	$	(0.56)	$	(0.56)	$	0.48	$	(1.86)

Weighted average shares outstanding (basic and diluted)	35,865		27,472		33,931		27,412

See accompanying notes to unaudited interim condensed consolidated financial statements

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PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(In thousands)

(unaudited)


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
Net income (loss)	$	(19,832)	$	(15,516)	$	16,070	$	(51,123)
Other comprehensive income (loss), net of applicable tax:
Foreign currency translation adjustments	3,790		1,417		821		(142)
Comprehensive income (loss)	$	(16,042)	$	(14,099)	$	16,891	$	(51,265)

See accompanying notes to unaudited interim condensed consolidated financial statements

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PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY

(In thousands)

(unaudited)


	Common Stock			Additional Paid in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Treasury Stock			Total Shareholders’ Equity
	Shares	Amount								Shares	Amount
Balances at December 31, 2023	29,386	$	584	$	625,154	$	(274,956)	$	(939)	1,356	$	(16,778)	$	333,065
Issuance of common stock upon the exercise of stock options	107	2		1,103		—		—		—	—		1,105
Net issuance of restricted stock awards and restricted stock units	329	4		(4)		—		—		—	—		—
Issuance of common stock for acquisition (see Note 3)	442	9		19,161		—		—		—	—		19,170
Proceeds from private placement of common stock, net of issuance costs of $5.5 million	5,175	104		194,386		—		—		—	—		194,490
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		109	(4,838)		(4,838)
Stock-based compensation	—	—		4,410		—		—		—	—		4,410
Foreign currency translation adjustments	—	—		—		—		(2,714)		—	—		(2,714)
Net loss	—	—		—		(18,288)		—		—	—		(18,288)
Balances at March 31, 2024	35,439	$	703	$	844,210	$	(293,244)	$	(3,653)	1,465	$	(21,616)	$	526,400
Issuance of common stock upon the exercise of stock options	35	—		432		—		—		—	—		432
Net issuance of restricted stock awards and restricted stock units	85	2		(2)		—		—		—	—		—
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		5	(212)		(212)
Issuance of common stock for employee stock purchase plan	15	—		526		—		—		—	—		526
Stock-based compensation	—	—		7,240		—		—		—	—		7,240
Foreign currency translation adjustments	—	—		—		—		(255)		—	—		(255)
Net income	—	—		—		54,190		—		—	—		54,190
Balances at June 30, 2024	35,574	$	705	$	852,406	$	(239,054)	$	(3,908)	1,470	$	(21,828)	$	588,321
Issuance of common stock upon the exercise of stock options	32	1		501		—		—		—	—		502
Net issuance of restricted stock awards and restricted stock units	5	—		—		—		—		—	—		—
Issuance of common stock for acquisition (see Note 3)	2,163	43		113,967		—		—		—	—		114,010
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		—	(21)		(21)
Stock-based compensation	—	—		5,937		—		—		—	—		5,937
Foreign currency translation adjustments	—	—		—		—		3,790		—	—		3,790
Net loss	—	—		—		(19,832)		—		—	—		(19,832)
Balances at September 30, 2024	37,774	$	749	$	972,811	$	(258,886)	$	(118)	1,470	$	(21,849)	$	692,707

See accompanying notes to unaudited interim condensed consolidated financial statements

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PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY

(In thousands)

(unaudited)


	Common Stock			Additional Paid in Capital		Accumulated Deficit		Accumulated Other Comprehensive Loss		Treasury Stock			Total Shareholders’ Equity
	Shares	Amount								Shares	Amount
Balances at December 31, 2022	28,590	$	570	$	595,286	$	(205,204)	$	(1,365)	1,271	$	(14,093)	$	375,194
Issuance of common stock upon the exercise of stock options	5	—		52		—		—		—	—		52
Net issuance of restricted stock awards and restricted stock units	160	2		—		—		—		—	—		2
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		79	(2,478)		(2,478)
Stock-based compensation	—	—		3,055		—		—		—	—		3,055
Foreign currency translation adjustments	—	—		—		—		(42)		—	—		(42)
Net loss	—	—		—		(15,905)		—		—	—		(15,905)
Balances at March 31, 2023	28,755	$	572	$	598,393	$	(221,109)	$	(1,407)	1,350	$	(16,571)	$	359,878
Issuance of common stock upon the exercise of stock options	9	—		147		—		—		—	—		147
Net issuance of restricted stock awards and restricted stock units	35	—		—		—		—		—	—		—
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		6	(205)		(205)
Stock-based compensation	—	—		3,615		—		—		—	—		3,615
Foreign currency translation adjustments	—	—		—		—		(1,517)		—	—		(1,517)
Net loss	—	—		—		(19,702)		—		—	—		(19,702)
Balances at June 30, 2023	28,799	$	572	$	602,155	$	(240,811)	$	(2,924)	1,356	$	(16,776)	$	342,216
Issuance of common stock upon the exercise of stock options	74	2		709		—		—		—	—		711
Net issuance of restricted stock awards and restricted stock units	5	—		—		—		—		—	—		—

Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		2	(60)		(60)
Stock-based compensation	—	—		3,972		—		—		—	—		3,972
Foreign currency translation adjustments	—	—		—		—		1,417		—	—		1,417
Net loss	—	—		—		(15,516)		—		—	—		(15,516)
Balances at September 30, 2023	28,878	$	574	$	606,836	$	(256,327)	$	(1,507)	1,358	$	(16,836)	$	332,740

See accompanying notes to unaudited interim condensed consolidated financial statements

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PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(unaudited)


	Nine Months Ended September 30,
	2024		2023
Cash flows from operating activities:
Net income (loss)	$	16,070	$	(51,123)
Net income from discontinued operations	(80,687)		(8,973)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	26,702		20,133
Accretion of debt in interest expense, net	1,755		1,594
Accretion of discount on held to maturity investments in interest expense, net	283		—
Current expected credit losses	2,439		783
Provision for obsolete inventory	(14)		(1,271)
Stock-based compensation	16,583		10,544
Impairment loss	225		—

Adjustment to contingent consideration liability	(600)		(7,500)
Deferred income tax	(8,288)		—
Changes in operating assets and liabilities:
Accounts receivable	(11,696)		(2,767)
Inventories	(314)		14,601
Other current assets	(3,935)		(1,817)
Other assets	1,315		(395)
Accounts payable	4,960		1,960
Accrued salaries and benefits	3,490		(3,901)
Accrued expenses	(1,848)		123
Customer deposits and deferred service revenue	6,279		(1,292)
Customers payable	5,096		1,553
Other long-term liabilities	(2,253)		(186)
Cash used in operating activities - continuing operations	(24,438)		(27,934)
Cash provided by (used in) operating activities - discontinued operations	(4,183)		9,446
Net cash used in operating activities	(28,621)		(18,488)
Cash flows from investing activities:

Cash paid for acquisition, net of cash acquired	(293,570)		—
Capital expenditures	(791)		(4,650)
Capitalization of software costs	(4,004)		(3,364)
Proceeds from company-owned life insurance policies	3,266		—
Proceeds from sale of held to maturity investments	53,277		68,115
Purchases of held to maturity investments	(28,351)		(64,542)
Cash used in investing activities - continuing operations	(270,173)		(4,441)
Cash provided by (used in) investing activities - discontinued operations	92,075		(371)
Net cash used in investing activities	(178,098)		(4,812)
Cash flows from financing activities:


Proceeds from private placement of common stock, net of issuance costs	194,490		—

Proceeds from debt issuance, net of original issue discount	87,333		—

Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(5,071)		(2,743)
Proceeds from employee stock purchase plan	526		—
Proceeds from exercise of stock options	2,039		912
Cash provided by (used in) financing activities - continuing operations	279,317		(1,831)
Cash provided by (used in) in financing activities - discontinued operations	—		—
Net cash provided by (used in) financing activities	279,317		(1,831)

See accompanying notes to unaudited interim condensed consolidated financial statements

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PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)

(In thousands)

(unaudited)


	Nine Months Ended September 30,
	2024		2023
Effect of exchange rate changes on cash and cash equivalents	933		(508)
Net increase (decrease) in cash and cash equivalents and cash held on behalf of customers	73,531		(25,639)
Cash and cash equivalents and cash held on behalf of customers at beginning of period	47,539		77,533
Cash and cash equivalents and cash held on behalf of customers at end of period	$	121,070	$	51,894



Reconciliation of cash and cash equivalents and cash held on behalf of customers
Cash and cash equivalents	$	105,804	$	43,136
Cash held on behalf of customers	15,266		8,758
Total cash and cash equivalents and cash held on behalf of customers	$	121,070	$	51,894

Supplemental disclosures of cash flow information:

Cash paid for interest	$	3,713	$	4,022
Cash paid for income taxes	1,543		2,392
Capitalized software recorded in accounts payable	36		468
Capital expenditures in accounts payable	62		98
Common stock issued for acquisition	133,181		—

Cash flows are presented on a consolidated basis and include $0.2 million of cash and cash equivalents presented in current assets of discontinued operations in the condensed consolidated balance sheets as of December 31, 2023. Refer to “Note 4 – Discontinued Operations” for additional information related to cash flows from discontinued operations.

See accompanying notes to unaudited interim condensed consolidated financial statements

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PAR TECHNOLOGY CORPORATION

NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

Note 1 — Summary of Significant Accounting Policies

Nature of Business

PAR Technology Corporation (the “Company” or “PAR,” “we,” or “us”), through its consolidated subsidiaries, operates in one segment, Restaurant/Retail. We report aggregate financial information on a consolidated basis to our Chief Executive Officer, who is the Company’s chief operating decision maker. The Restaurant/Retail segment provides leading omnichannel cloud-based software and hardware solutions to the restaurant and retail industries.

Our product and service offerings include point-of-sale, customer engagement and loyalty, digital ordering and delivery, operational intelligence technologies, payment processing, hardware, and related technologies, solutions, and services. We provide enterprise restaurants, franchisees, and other foodservice outlets with operational efficiencies through a data-driven network with integration capabilities from point-of-sale to the kitchen, to fulfillment. Our subscription services are grouped into two product lines: Engagement Cloud, which includes Punchh and PAR Retail (formerly Stuzo) products and services for customer loyalty and engagement, Plexure for international customer loyalty and engagement, and PAR Ordering (formerly MENU) for omnichannel digital ordering and delivery; and Operator Cloud, which includes PAR POS (formerly Brink POS) and TASK for front-of-house, PAR Payment Services and PAR Pay for payments, and Data Central for back-of-house. The accompanying consolidated financial statements include the Company's accounts and those of its consolidated subsidiaries. All intercompany transactions have been eliminated in consolidation.

Basis of Presentation

The accompanying financial statements of PAR Technology Corporation and its consolidated subsidiaries have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and the instructions to Form 10-Q and Regulation S-X pertaining to interim financial statements as promulgated by the SEC. In the opinion of management, the Company's financial statements include all normal and recurring adjustments necessary in order to make the financial statements not misleading and to provide a fair presentation of the Company's financial results for the interim period included in this Quarterly Report. Interim results are not necessarily indicative of results for the full year or any future periods. The information included in this Quarterly Report should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (the “2023 Annual Report”).

The results of operations of the Company's Government segment are reported as discontinued operations in the condensed consolidated statements of operations for all periods presented and the related assets and liabilities associated with the discontinued operations are classified as assets and liabilities of discontinued operations in the condensed consolidated balance sheet as of December 31, 2023. All results and information in the condensed consolidated financial statements are presented as continuing operations and exclude the Government segment unless otherwise noted specifically as discontinued operations.

Use of Estimates

The preparation of the financial statements requires management of the Company to make a number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Significant items subject to these estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations at fair value, the carrying amount of property, plant, and equipment including right-to-use assets and liabilities, identifiable intangible assets and goodwill, valuation allowances for receivables, valuation of excess and obsolete inventories, and measurement of contingent consideration at fair value. Actual results could differ from those estimates.

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Cash and Cash Equivalents and Cash Held on Behalf of Customers

Cash and cash equivalents and cash held on behalf of customers consist of the following:


(in thousands)	September 30, 2024		December 31, 2023
Cash and cash equivalents
Cash	$	103,643	$	37,143
Money market funds	2,161		40
Cash held on behalf of customers	15,266		10,170
Total cash and cash equivalents and cash held on behalf of customers	$	121,070	$	47,353

The Company maintained bank balances that, at times, exceeded the federally insured limit during the nine months ended September 30, 2024. The Company did not experience losses relating to these deposits and management does not believe that the Company is exposed to any significant credit risk with respect to these amounts.

Short-Term Investments

The carrying value of investment securities consist of the following:


(in thousands)	September 30, 2024		December 31, 2023
Short-term investments
Treasury bills and notes	$	11,985	$	37,194
Short-term deposits	593		—
Total short-term investments	$	12,578	$	37,194

The Company did not have any material gains or losses on these securities during the nine months ended September 30, 2024. The estimated fair value of these securities approximated their carrying value as of September 30, 2024 and December 31, 2023.

Discontinued Operations

In determining whether a group of assets disposed of (or is to be disposed of) should be presented as a discontinued operation, the Company analyzes whether the group of assets disposed of represented a component of the entity; that is, whether it had historic operations and cash flows that were discrete both operationally and for financial reporting purposes. In addition, the Company considers whether the disposal represents a strategic shift that has or will have a major effect on the Company’s operations and financial results.

The assets and liabilities of a discontinued operation, other than goodwill, are measured at the lower of carrying amount or fair value, less cost to sell. When a portion of a reporting unit that constitutes a business is to be disposed of, the goodwill associated with that business is included in the carrying amount of the business based on the relative fair values of the business to be disposed of and the portion of the reporting unit that will be retained. Interest is allocated to discontinued operations if the interest is directly attributable to the discontinued operations or is interest on debt that is required to be repaid as a result of the disposal.

Other Assets

Other assets include deferred implementation costs of $7.9 million and $8.8 million and deferred commissions of $3.6 million and $2.6 million at September 30, 2024 and December 31, 2023, respectively.

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The following table summarizes amortization expense for deferred implementation costs and deferred commissions:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Amortization of deferred implementation costs	$	1,569	$	1,271	$	4,612	$	3,409
Amortization of deferred commissions	430		226		1,235		617

Other assets include the cash surrender value of life insurance related to the Company’s deferred compensation plan eligible to certain employees. The cash surrender value of the deferred compensation plan was cashed out during the three months ended September 30, 2024. The balance of the life insurance policies was zero and $3.3 million at September 30, 2024 and December 31, 2023, respectively.

Other Long-Term Liabilities

Other long-term liabilities include deferred tax liabilities of $22.7 million and $0.8 million at September 30, 2024 and December 31, 2023, respectively.

Other long-term liabilities include amounts owed to employees that participated in the Company’s deferred compensation plan. Amounts owed to employees who participated in the deferred compensation plan were $0.1 million and $0.4 million at September 30, 2024 and December 31, 2023, respectively.

Gain on Insurance Proceeds

During the nine months ended September 30, 2024, and 2023 the Company received $0.1 million and $0.5 million, respectively, of insurance proceeds in connection with the settlement of legacy claims.

Related Party Transactions

During the nine months ended September 30, 2023, Ronald Shaich, the sole member of Act III Management LLC ("Act III Management"), served as a strategic advisor to the Company's board of directors pursuant to a strategic advisor agreement, which terminated on June 1, 2023. Keith Pascal, a director of the Company, is an employee of Act III Management and serves as its vice president and secretary. Mr. Pascal does not have an ownership interest in Act III Management.

As of September 30, 2024 and December 31, 2023, the Company had zero accounts payable owed to Act III Management. During the three months ended September 30, 2024 and 2023, the Company paid Act III Management zero and during the nine months ended September 30, 2024 and 2023 the Company paid Act III Management zero and $0.1 million, respectively, for services performed under the strategic advisor agreement.

In connection with the acquisition of TASK Group Holdings Limited (“TASK Group” and such acquisition, the "TASK Group Acquisition"), the Company leases an Australian office from the Houden Superannuation Fund. The trustees and beneficiaries of the Houden Superannuation Fund include two executives of TASK Group. The Australian office has been occupied by the TASK Group since 2005 with the last rent increase occurring in March 2021 based on an independent review of comparable market rent. During the three months ended September 30, 2024, the Company paid the Houden Superannuation Fund $0.1 million in rent. The Company had zero accounts payable owed to the Houden Superannuation Fund as of September 30, 2024.

Impairment of Long-Lived Assets

During the three months ended September 30, 2024, the Company recorded an impairment loss of $0.2 million included in general and administrative expense in the condensed consolidated statements of operations related to the discontinuance of the Brink POS trade name.

Recently Adopted Accounting Pronouncements

There were no recent accounting pronouncements or changes in accounting pronouncements during the nine months ended September 30, 2024 that are of significance or potential significance to the Company.

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Note 2 — Revenue Recognition

Deferred Revenue

Deferred revenue is as follows:


(in thousands)	September 30, 2024		December 31, 2023
Current	$	28,777	$	7,250
Non-current	1,733		4,204
Total	$	30,510	$	11,454

Most performance obligations greater than one year relate to service and support contracts that the Company expects to fulfill within 36 months. The Company expects to fulfill 100% of service and support contracts within 60 months.

The changes in deferred revenue, inclusive of both current and long-term, are as follows:


(in thousands)	2024		2023
Beginning balance - January 1	$	11,454	$	13,584
Acquired deferred revenue (Note 3)	12,391		—
Recognition of deferred revenue	(73,706)		(19,074)
Deferral of revenue	79,911		17,889
Impact of foreign currency translation on deferred revenue	460		—
Ending balance - September 30	$	30,510	$	12,399

The above tables exclude customer deposits of $1.7 million and $2.0 million as of the nine months ended September 30, 2024 and 2023, respectively. During the three months ended September 30, 2024 and 2023, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $1.4 million and $2.7 million. During the nine months ended September 30, 2024 and 2023, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $6.3 million and $8.7 million.

Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by major product line because the Company believes it best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by contract terms and economic factors.


	Three Months Ended September 30, 2024				Three Months Ended September 30, 2023
	Point in time		Over time		Point in time		Over time
Subscription service	$	—	$	59,909	$	—	$	31,363
Hardware	22,650		—		25,824		—
Professional service	5,263		8,932		4,272		7,242
Total	$	27,913	$	68,841	$	30,096	$	38,605


	Nine Months Ended September 30, 2024				Nine Months Ended September 30, 2023
	Point in time		Over time		Point in time		Over time
Subscription service	$	—	$	143,160	$	—	$	89,700
Hardware	60,992		—		78,991		—
Professional service	15,977		24,848		16,467		21,656
Total	$	76,969	$	168,008	$	95,458	$	111,356

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Note 3 — Acquisitions

TASK Group Acquisition

On July 18, 2024 (New York Time), July 19, 2024 (Sydney Time) (the "TASK Closing Date"), the Company completed its acquisition of TASK Group, pursuant to a court-approved scheme of arrangement. On the TASK Closing Date, the Company paid TASK Group's shareholders approximately $131.5 million in cash consideration, and issued 2,163,393 shares of common stock at a price of $52.70 per share of Company common stock, for a total purchase consideration of $245.5 million. The Company acquired TASK Group to expand its footprint in the international foodservice vertical with TASK Group's Australia-based global foodservice transaction platform that offers international unified commerce solutions and loyalty and engagement solutions.

The Company incurred acquisition expenses related to the TASK Group Acquisition of approximately $2.9 million which are included in general and administrative in the condensed consolidated statements of operations.

The TASK Group Acquisition was accounted for as a business combination in accordance with Accounting Standards Codification ("ASC") Topic 805, Business Combinations. Accordingly, assets acquired and liabilities assumed have been accounted for at their preliminarily determined respective fair values as of the TASK Closing Date. The fair value determinations were based on management's estimates and assumptions, with the assistance of independent valuation and tax consultants. Preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the TASK Closing Date) as management finalizes its procedures and net working capital adjustments (if any) are settled.

The following table presents management's preliminary purchase price allocation:


(in thousands)	Purchase price allocation
Cash	$	4,179
Short-term investments	562
Accounts receivable	7,105
Property and equipment	1,030
Lease right-of-use assets	3,418
Developed technology	32,100
Customer relationships	48,000
Trade names	1,800
Prepaid and other acquired assets	1,916
Goodwill	181,442
Total assets	281,552
Accounts payable	4,212
Accrued expenses	3,502
Lease right-of-use liabilities	3,397
Deferred revenue	4,710
Deferred taxes	20,263
Consideration paid	$	245,468

Intangible Assets

The Company identified three acquired intangible assets in the TASK Group Acquisition: developed technology; customer relationships; and trade names split across the TASK and Plexure product lines. The preliminary fair values of developed technology and customer relationship intangible assets were determined utilizing the “multi-period excess earnings method”, which method is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The Company applied a seven-year economic life and discount rate of 12.5% in determining the Plexure developed technology and a seven-year economic life and discount rate of 14.0% in determining the TASK developed technology preliminary intangible fair values. The Company applied a 10.0% estimated annual attrition rate and a discount rate of 14.0% for the TASK customer relationships and applied a 95.0% probability of renewal factor and a discount rate of 12.5% for the

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Plexure customer relationships intangible preliminary fair values. The preliminary fair value of trade names intangible was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings recognized from not having to pay a royalty for the use of an asset. The Company applied a fair and reasonable royalty rate of 0.5% and a discount rate of 12.5% for the TASK trade name and a fair and reasonable royalty rate of 0.5% and a discount rate of 14.0% in determining the Plexure trade name intangible preliminary fair values. The estimated useful life of each of the foregoing identifiable intangible assets was preliminarily determined to be: seven years for developed technology; thirteen years for customer relationships; and eight years for the trade names.

Goodwill

Goodwill represents the excess of consideration transferred for the fair value of net identifiable assets acquired and is tested for impairment at least annually. The goodwill value represents expected synergies from the product acquired and other benefits. It is not deductible for income tax purposes.

Deferred Taxes

The Company determined the deferred tax position to be recorded at the time of the TASK Group Acquisition in accordance with ASC Topic 740, Income Taxes, resulting in recognition of $20.3 million in deferred tax liabilities for future reversal of taxable temporary differences primarily for intangible assets.

Stuzo Acquisition

On March 8, 2024, the Company acquired 100% of the outstanding equity interests of Stuzo Blocker, Inc., Stuzo Holdings, LLC and their subsidiaries (collectively, “Stuzo” and such acquisition, the “Stuzo Acquisition”), a digital engagement software provider to convenience and fuel retailers ("C-Stores"), for purchase consideration of approximately $170.5 million paid in cash (the "Cash Consideration"), subject to certain adjustments (including customary adjustments for Stuzo cash, debt, debt-like items, and net working capital), and $19.2 million paid in shares of Company common stock. 441,598 shares of common stock were issued as purchase consideration, determined using a fair value share price of $43.41. The Company acquired Stuzo to expand its footprint in the C-Stores market vertical with Stuzo's industry-leading guest engagement platform (PAR Retail) serving major brands in the space.

$1.5 million of the Cash Consideration was deposited into an escrow account administered by a third party to fund potential post-closing adjustments and obligations. During the three months ended September 30, 2024, the escrow account was released in full.

The Company incurred acquisition expenses related to the Stuzo Acquisition of approximately $2.9 million which are included in general and administrative in the condensed consolidated statements of operations.

The Stuzo Acquisition was accounted for as a business combination in accordance with ASC Topic 805, Business Combinations. Accordingly, assets acquired and liabilities assumed have been accounted for at their preliminarily determined respective fair values as of March 8, 2024, (the "Stuzo Acquisition Date"). The fair value determinations were based on management's estimates and assumptions, with the assistance of independent valuation and tax consultants. Preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the Stuzo Acquisition Date) as management finalizes its procedures and net working capital adjustments (if any) are settled.

During the three months ended September 30, 2024, preliminary fair values of assets and liabilities as of the Stuzo Acquisition Date were adjusted to reflect ongoing acquisition valuation analyses and net working capital adjustments. These adjustments included changes to accrued expenses and goodwill to reflect changes in underlying fair value assumptions. The Company is in the process of finalizing valuation assumptions for the intangibles and the sales tax liability exposure as of the Stuzo Acquisition Date.

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The following table presents management's current purchase price allocation and the initial purchase price allocation:


(in thousands)	Current purchase price allocation		Initial purchase price allocation
Cash	$	4,244	$	4,244
Accounts receivable	1,262		2,208
Property and equipment	307		307
Developed technology	18,200		18,200
Customer relationships	39,400		39,000
Trademarks	5,400		6,600
Non-competition agreements	3,500		4,800
Prepaid and other acquired assets	774		774
Goodwill	136,602		132,140
Total assets	209,689		208,273
Accounts payable	317		317
Accrued expenses	4,053		4,459
Deferred revenue	7,680		5,443
Deferred taxes	7,934		8,349
Consideration paid	$	189,705	$	189,705

Intangible Assets

The Company identified four acquired intangible assets in the Stuzo Acquisition: developed technology; customer relationships; trademarks; and non-competition agreements. The preliminary fair values of developed technology and customer relationship intangible assets were determined utilizing the “multi-period excess earnings method”, which method is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The Company applied a seven-year economic life and discount rate of 12.5% in determining the Stuzo developed technology preliminary intangible fair value and applied a 7.0% estimated annual attrition rate and discount rate of 12.5% in determining the Stuzo customer relationships intangible preliminary fair value. The preliminary fair value of trademarks intangible was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings recognized from not having to pay a royalty for the use of an asset. The Company applied a fair and reasonable royalty rate of 1.0% and discount rate of 12.5% in determining the trademarks intangible preliminary fair value. The preliminary fair value of the Stuzo non-competition agreements was determined utilizing the discounted earnings method. The estimated useful life of each of the foregoing identifiable intangible assets was preliminarily determined to be: seven years for developed technology; fifteen years for customer relationships related to SaaS platform and related support; five years for customer relationships related to managed platform development services; indefinite for the trademarks; and five years for the non-competition agreements.

Goodwill

Deferred Taxes

The Company determined the deferred tax position to be recorded at the time of the Stuzo Acquisition in accordance with ASC Topic 740, Income Taxes, resulting in recognition of $7.9 million in deferred tax liabilities for future reversal of taxable temporary differences primarily for intangible assets.

The net deferred tax liability relating to the Stuzo Acquisition was determined by the Company to provide future taxable temporary differences that allow for the Company to utilize certain previously fully reserved deferred

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tax assets. Accordingly, the Company recognized a reduction to its valuation allowance resulting in a net tax benefit of $7.7 million for the nine months ended September 30, 2024.

Pro Forma Financial Information - unaudited

For the three and nine months ended September 30, 2024, the Stuzo Acquisition resulted in additional revenues of $10.7 million and $23.4 million, respectively, and income before income taxes of $1.6 million and $3.4 million, respectively; and the TASK Group Acquisition resulted in additional revenues of $9.6 million and $9.6 million, respectively, and loss before income taxes of $(0.1) million and $(0.1) million, respectively.

The following table summarizes the Company's unaudited pro forma results of operations for the three and nine months ended September 30, 2024 and 2023 as if the TASK Group Acquisition and Stuzo Acquisition had occurred on January 1, 2023:



	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Total revenue	$	98,999	$	90,968	$	279,094	$	273,100
Net loss from continuing operations	(29,862)		(19,642)		(82,960)		(51,922)

The unaudited pro forma results presented above are for illustrative purposes only and do not reflect the realization of actual cost savings or any related integration costs. The unaudited pro forma results do not purport to be indicative of the results that would have been obtained, or to be a projection of results that may be obtained in the future. These unaudited pro forma results include certain adjustments, primarily due to increases in amortization expense due to the fair value adjustments of intangible assets, acquisition related costs and the impact of income taxes on the pro forma adjustments. $5.4 million of acquisition costs have been reflected in the 2023 pro forma results.

Note 4 — Discontinued Operations

On June 7, 2024 (the “PGSC Closing Date”), the Company entered into a Stock Purchase Agreement (the “Purchase Agreement”) with Booz Allen Hamilton Inc. ("Booz Allen Hamilton") for the sale of PAR Government Systems Corporation ("PGSC"), a wholly owned subsidiary of the Company. Pursuant to the Purchase Agreement, on the Closing Date, Booz Allen Hamilton acquired 100% of the issued and outstanding shares of common stock of PGSC for a cash purchase price of $95.0 million, before customary post-closing adjustments based on PGSC’s indebtedness, working capital, cash, and transaction expenses at closing. At closing we entered into a transition services agreement with Booz Allen Hamilton pursuant to which the Company and Booz Allen Hamilton provide certain transitional services to each other as contemplated by and subject to the Purchase Agreement. The service period for the transitional services generally ends during the third quarter of 2025.

On July 1, 2024 (the "RRC Closing Date"), the Company sold 100% of the issued and outstanding equity interests of Rome Research Corporation ("RRC"), a wholly-owned subsidiary of the Company, to NexTech Solutions Holdings, LLC ("NexTech") for a cash purchase price of $7.0 million, before customary post-closing adjustments based on RRC’s indebtedness, working capital, cash, and transaction expenses at closing. At closing we entered into a transition services agreement with NexTech pursuant to which the Company and NexTech provide certain transitional services to each other as contemplated by and subject to the transition services agreement. The service period for the transitional services generally ends during the third quarter of 2025.

The sale of PGSC and RRC comprise the sale of 100% of the Company's Government segment. The Company recognized a pre-tax gain on sale of $77.2 million from the sale of PGSC and RRC in the nine months ended September 30, 2024.

Pursuant to the Purchase Agreement, within 120 days following the PGSC Closing Date Booz Allen Hamilton is required to deliver to the Company a closing statement setting forth its determination of net working capital and any resulting net working capital surplus or deficit. To the extent there is an adjustment to net working capital, as agreed to by the Company and Booz Allen Hamilton pursuant to the Purchase Agreement, any such change will be recorded as an adjustment to the gain on sale of discontinued operations for the period such change occurs.

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Pursuant to the sale of RRC, $0.7 million of the cash purchase price was deposited into an escrow account administered by a third party to fund potential post-closing adjustments and obligations. As of September 30, 2024, the balance in the escrow account remained at $0.7 million. Within 90 days following the RRC Closing Date NexTech is required to deliver to the Company a closing statement setting forth its determination of net working capital and any resulting net working capital surplus or deficit. To the extent there is an adjustment to net working capital, as agreed to by the Company and NexTech pursuant to the sale, any such change will be recorded as an adjustment to the gain on sale of discontinued operations for the period such change occurs.

As of September 30, 2024, the Company estimated the federal taxable gain on sale for PGSC and RRC to be $74.6 million, however, we expect to offset the taxable gain through the utilization of several tax benefits including $41.8 million of our net operating loss carryforwards, $22.4 million of our Section 163(j) interest expense limitation carryforwards, and $1.6 million of our research and development tax credits. Additionally, the income tax associated with the gain will be impacted by the final allocation of the sales price, which may be materially different from the Company’s estimates. The impact of changes in estimated income tax (if any) will be recorded as an adjustment to discontinued operations in the period such change in estimate occurs.

The Company incurred expenses related to its disposition of PGSC and RRC of approximately $6.9 million which are included in net income from discontinued operations in the condensed consolidated statements of operations.

The accounting requirements for reporting the disposition of PGSC and RRC as discontinued operations were met when the disposition of PGSC was completed and the sale of RRC was deemed probable. Accordingly, the historical results of PGSC and RRC have been presented as discontinued operations and, as such, have been excluded from continuing operations for all periods presented.

The following table presents the major classes of assets and liabilities of discontinued operations for PGSC and RRC as of December 31, 2023:


(in thousands)	December 31, 2023
Accounts receivable – net	$	20,703
Other current assets	987
Total current assets	21,690
Noncurrent assets	2,785
Total assets of discontinued operations	$	24,475

Accounts payable	4,209
Accrued salaries and benefits	5,013
Accrued expenses	6,910
Other current liabilities	246
Total current liabilities	16,378
Noncurrent liabilities	1,710
Total liabilities of discontinued operations	$	18,088

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The following table presents the major categories of income from discontinued operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Contract revenue	$	—	$	38,433	$	66,540	$	101,301
Contract cost of sales	—		(34,506)		(60,218)		(91,970)
Operating income from discontinued operations	—		3,927		6,322		9,331
General and administrative expense	177		(67)		(693)		(80)
Other expense, net	—		(111)		—		(221)
Gain on sale of discontinued operations	451		—		77,205		—
Income from discontinued operations before provision for income taxes	628		3,749		82,834		9,030
Benefit from (provision for) income taxes	204		(31)		(2,147)		(57)
Net income from discontinued operations	$	832	$	3,718	$	80,687	$	8,973

In accordance with ASC Topic 205, Presentation of Financial Statements, the Company adjusted contract cost of sales to exclude corporate overhead allocated to discontinued operations for all periods presented.

The following table presents select non-cash operating and investing activities related to cash flows from discontinued operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Depreciation and amortization	$	—	$	116	$	200	$	347
Capital expenditures	—		156		233		370
Stock-based compensation	50		37		1,004		98

Note 5 — Accounts Receivable, net

At September 30, 2024 and December 31, 2023, the Company had current expected credit losses of $3.6 million and $1.9 million, respectively, against accounts receivable.

Changes in the current expected credit loss for the nine months ended September 30 were:


(in thousands)	2024		2023
Beginning Balance - January 1	$	1,949	$	2,134
Provisions	2,439		783
Write-offs	(763)		(734)

Ending Balance - September 30	$	3,625	$	2,183

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Note 6 — Inventories, net

The components of inventory, adjusted for reserves, consisted of the following:


(in thousands)	September 30, 2024		December 31, 2023
Finished goods	$	15,389	$	13,530
Work in process	185		216
Component parts	7,793		9,147
Service parts	548		667
Inventories, net	$	23,915	$	23,560

At September 30, 2024 and December 31, 2023, the Company had excess and obsolescence reserves of $8.9 million and $9.0 million, respectively, against inventories.

Note 7 — Identifiable Intangible Assets and Goodwill

The Company's identifiable intangible assets represent intangible assets acquired in acquisitions and software development costs. The components of identifiable intangible assets are:


(in thousands)	September 30, 2024		December 31, 2023		Estimated Useful Life	Weighted-Average Amortization Period
Acquired developed technology	$	173,889	$	119,800	3 - 7 years	5.40 years
Internally developed software costs	37,913		34,735		3 years	2.76 years
Customer relationships	101,910		14,510		5 - 15 years	11.26 years
Trade names	3,210		1,410		2 - 8 years	7.73 years
Non-competition agreements	3,530		30		1 - 5 years	4.5 years
	320,452		170,485
Impact of currency translation on intangible assets	1,376		1,399
Less: accumulated amortization	(110,900)		(87,001)
	210,928		84,883
Internally developed software costs not meeting general release threshold	3,923		2,886
Trademarks, trade names (non-amortizable)	11,200		6,200		Indefinite
	$	226,051	$	93,969

Software costs placed into service during the three months ended September 30, 2024 and 2023, were $1.3 million and $0.3 million, respectively. Software costs placed into service during the nine months ended September 30, 2024 and 2023, were $3.2 million and $2.4 million, respectively.

The following table summarizes amortization expense for acquired developed technology and internally developed software:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Amortization of acquired developed technology	$	5,660	$	4,020	$	14,628	$	12,160
Amortization of internally developed software	1,168		1,460		3,591		4,606
Amortization of identifiable intangible assets recorded in cost of sales	6,828		5,480		18,219		16,766
Amortization expense recorded in operating expenses	2,699		464		5,577		1,393
Impact of foreign currency translation on intangible assets	(484)		215		126		(126)

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The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding software development costs not meeting the general release threshold is:


(in thousands)
2024, remaining	$	9,910
2025	38,423
2026	36,411
2027	32,163
2028	22,123
Thereafter	71,898
Total	$	210,928

Goodwill carried is as follows:


(in thousands)	2024		2023
Beginning balance - January 1	$	488,918	$	486,026
Stuzo Acquisition	136,602		—
TASK Group Acquisition	181,442		—
Foreign currency translation	(3,878)		311
Ending balance - September 30	$	803,084	$	486,337

Note 8 — Debt

In connection with, and to partially fund the TASK Group Acquisition, on July 5, 2024, the Company entered into a credit agreement (the "Credit Agreement"), as the borrower, with certain of its U.S. subsidiaries, as guarantors, the lenders party thereto, Blue Owl Capital Corporation, as administrative agent and collateral agent, and Blue Owl Credit Advisors, LLC, as lead arranger and bookrunner, that provides for a term loan in an initial aggregate principal amount of $90.0 million (the "Credit Facility" and, the loans thereunder, the “Term Loans”).

The Credit Facility matures on the earlier of (i) July 5, 2029 and (ii) the date on which the Company's 1.50% Convertible Senior Notes due 2027 (the "2027 Notes") become due and payable in accordance with their terms. The Term Loans bear interest at a rate equal to either of the following, as selected by the Company: (i) an alternate base rate plus an applicable margin of 4.50%, 4.00% or 3.50% based on a total net recurring revenue leverage ratio, or (ii) a secured overnight financing rate plus an applicable margin of 5.50%, 5.00% or 4.50% based on a total net recurring revenue leverage ratio. Voluntary prepayments of the Term Loans, as well as certain mandatory prepayments of the Term Loans, require payment of a prepayment premium of 4.0% during the first year of the Credit Facility, 3.0% during the second year of the Credit Facility, and 1.0% during the third year of the Credit Facility. Under the Credit Agreement, on a quarterly basis commencing with the fiscal quarter ended December 31, 2024, the Company is required to maintain liquidity of at least $20.0 million and a total net annual recurring revenue leverage ratio of no greater than 1.25 to 1.00.

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The following table summarizes information about the net carrying amounts of long-term debt as of September 30, 2024:


(in thousands)	2026 Notes		2027 Notes		Credit Facility		Total
Principal amount of notes outstanding	$	120,000	$	265,000	$	90,000	$	475,000
Unamortized debt issuance cost	(1,251)		(4,551)		(1,164)		(6,966)
Unamortized discount	—		—		(1,299)		(1,299)
Total notes payable	$	118,749	$	260,449	$	87,537	$	466,735

The following table summarizes information about the net carrying amounts of long-term debt as of December 31, 2023:


(in thousands)	2026 Notes		2027 Notes		Total
Principal amount of notes outstanding	$	120,000	$	265,000	$	385,000
Unamortized debt issuance cost	(1,811)		(5,542)		(7,353)
Total notes payable	$	118,189	$	259,458	$	377,647

The following table summarizes interest expense recognized on the long-term debt:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Contractual interest expense	$	3,963	$	2,554	$	7,676	$	6,016
Amortization of debt issuance costs	623		541		1,647		1,594
Amortization of discount	108		—		108		—
Total interest expense	$	4,694	$	3,095	$	9,431	$	7,610

The following table summarizes the future principal payments as of September 30, 2024:


(in thousands)
2024, remaining	$	—
2025	—
2026	120,000
2027	355,000
2028	—

Thereafter	—
Total	$	475,000

Note 9 — Common Stock

In connection with, and to partially fund the Cash Consideration related to the Stuzo Acquisition, on March 7, 2024, the Company entered into a Securities Purchase Agreement (the "Securities Purchase Agreement") with funds and accounts advised by T. Rowe Price Investment Management, Inc., ADW Capital, Voss Capital, Greenhaven Road Capital, Jane Street, Progeny 3, Fund 1 Investments LLC, Newtyn Capital, Ghisallo Capital Management and Burkehill Global Management (collectively, the “Purchasers”) to raise approximately $200 million through a private placement of PAR common stock. Pursuant to the Securities Purchase Agreement, PAR issued and sold 5,174,638 shares of its common stock at a 10% discount to the Purchasers for a gross purchase price of approximately $200 million ($38.65 per share). Net proceeds from the Securities Purchase Agreement were approximately $194.4 million, net of issuance costs of $5.5 million.

On January 2, 2024, the Company entered into a consulting agreement with PAR Act III, LLC ("PAR Act III") pursuant to which PAR Act III provides the Company with strategic consulting, merger and acquisition technology due diligence, and other professional and expert services that may be requested from time to time by the Company’s Chief Executive Officer through April 8, 2026. In consideration for the services provided under the consulting agreement, the Company amended its common stock purchase warrant issued to PAR Act III on April 8,

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2021 (the "Warrant") to extend the termination date of the Warrant to April 8, 2028, subject to the consulting agreement remaining in effect through April 8, 2026.

The issuance date fair value of the Warrant extension was determined to be $4.5 million based on using the Black-Scholes model with the following assumptions as of January 2, 2024:


	Original Warrant			Modified Warrant
Expected term	2.25 years			4.25 years
Risk free interest rate	4.33		%	3.93		%
Expected volatility	55.01		%	63.39		%
Expected dividend yield	None			None
Fair value (per warrant)	$	7.36		$	16.21

In connection with the Company's private placement of its common stock on March 7, 2024 to partially fund the Stuzo Acquisition, an additional 6,312 shares of common stock are available for purchase under the Warrant, increasing the total to 510,287 shares of common stock available for purchase at an exercise price of $74.96 per share.

The Warrant is accounted for as stock-based compensation to non-employees pursuant to ASC Topic 718, Stock Compensation, by way of ASC Topic 815, Derivatives and Hedging, due to the Warrant extension being in exchange for consulting services. The issuance date fair value of the Warrant extension of $4.5 million will be recognized as stock-based compensation expense ratably over the requisite service period for the Warrant extension ending April 8, 2026.

Note 10 — Stock-Based Compensation

Stock-based compensation expense, net of forfeitures and adjustments of zero and $0.1 million, was $5.9 million and $3.9 million for the three months ended September 30, 2024 and 2023, respectively. Stock-based compensation expense, net of forfeitures and adjustments of $0.2 million and $0.4 million, was $16.6 million and $10.5 million for the nine months ended September 30, 2024 and 2023, respectively.

At September 30, 2024, the aggregate unrecognized compensation expense related to unvested equity awards was $32.3 million, which is expected to be recognized as compensation expense in fiscal years 2024 through 2027.

A summary of stock option activity for the nine months ended September 30, 2024 is below:


(in thousands, except for weighted average exercise price)	Options outstanding	Weighted average exercise price
Outstanding at January 1, 2024	920	$	13.04

Exercised	(174)	12.03
Canceled/forfeited	(16)	13.22
Outstanding at September 30, 2024	730	$	13.28

A summary of unvested restricted stock units activity for the nine months ended September 30, 2024 is below:


(in thousands, except for weighted average award value)	Restricted Stock Unit Awards	Weighted average award value
Outstanding at January 1, 2024	839	$	35.83
Granted	587	47.60
Vested	(407)	33.95
Canceled/forfeited	(94)	37.30
Outstanding at September 30, 2024	925	$	42.49

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A total of 330,000 shares of Company common stock were made available for purchase under the Company's 2021 Employee Stock Purchase Plan ("ESPP"), subject to adjustment as provided for in the ESPP. As of September 30, 2024, 15,251 shares of common stock were purchased.

Note 11 — Net Income (Loss) Per Share

Net income (loss) per share is calculated in accordance with ASC Topic 260, Earnings per Share, which specifies the computation, presentation and disclosure requirements for earnings per share (“EPS”). It requires the presentation of basic and diluted EPS. Basic EPS excludes all dilution and is based upon the weighted average number of shares of common stock outstanding during the period. Diluted EPS reflects the potential dilution that would occur if convertible securities or other contracts to issue common stock were exercised. At September 30, 2024, there were 730,000 anti-dilutive stock options outstanding compared to 929,000 as of September 30, 2023. At September 30, 2024, there were 925,000 anti-dilutive restricted stock units outstanding compared to 862,000 as of September 30, 2023.

Note 12 — Commitments and Contingencies

From time to time, the Company is party to legal proceedings arising in the ordinary course of business. Based on information currently available, and based on its evaluation of such information, the Company believes the legal proceedings in which it is currently involved are not material or are not likely to result in a material adverse effect on the Company’s business, financial condition or results of operations, or cannot currently be estimated.

Note 13 — Geographic Information and Customer Concentration

The following table represents revenues by country based on the location of the revenue:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023



























United States	$	81,638	$	62,279	$	219,353	$	190,223
International	15,116		6,422		25,624		16,591
Total	$	96,754	$	68,701	$	244,977	$	206,814

The following table represents assets by country based on the location of the assets:


(in thousands)	September 30, 2024		December 31, 2023




United States	$	984,773	$	767,894
International	314,501		34,712
Total	$	1,299,274	$	802,606

Customers comprising 10% or more of the Company’s total revenues are summarized as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
McDonald’s Corporation	18	%	11	%	13	%	12	%
Yum! Brands, Inc.	8	%	14	%	9	%	14	%
Dairy Queen	7	%	10	%	8	%	11	%
All Others	67	%	65	%	70	%	63	%
Total	100	%	100	%	100	%	100	%

No other customer within "All Others" represented 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2024 or 2023.

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Note 14 — Fair Value of Financial Instruments

The Company’s financial instruments have been recorded at fair value using available market information and valuation techniques. The fair value hierarchy is based upon three levels of input, which are:

Level 1 — quoted prices in active markets for identical assets or liabilities (observable)

Level 2 — inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities, quoted prices in inactive markets, or other inputs that are observable market data for essentially the full term of the asset or liability (observable)

Level 3 — unobservable inputs that are supported by little or no market activity, but are significant to determining the fair value of the asset or liability (unobservable)

The Company’s financial instruments primarily consist of cash and cash equivalents, cash held on behalf of customers, short-term investments, debt instruments and deferred compensation assets and liabilities. The carrying amounts of cash and cash equivalents, cash held on behalf of customers, and short-term investments as of September 30, 2024 and December 31, 2023 were considered representative of their fair values because of their short-term nature and are classified as Level 1 of the fair value hierarchy. Debt instruments are recorded at principal amount net of unamortized debt issuance cost and discount (refer to "Note 8 - Debt" for additional information). The estimated fair value of the 2.875% Convertible Senior Notes due 2026 (the "2026 Notes"), 1.50% Convertible Senior Notes due 2027 (the "2027 Notes"), and the Credit Facility at September 30, 2024 was $161.5 million, $264.4 million, and $88.7 million respectively. As the Credit Facility has a variable interest rate and has no equity component, the book value of the Credit Facility is equal to the fair value. The estimated fair value of the 2026 Notes and 2027 Notes at December 31, 2023 was $145.6 million and $236.1 million respectively. The valuation techniques used to determine the fair value of the Company's long-term debt are classified in Level 2 of the fair value hierarchy as they are derived from broker quotations.

Deferred compensation assets and liabilities primarily relate to the Company’s deferred compensation plan, which allows for pre-tax salary deferrals for certain employees. Changes in the fair value of the deferred compensation liabilities are derived using quoted prices in active markets of the asset selections made by plan participants. Deferred compensation liabilities are classified in Level 2, the fair value classification as defined under FASB ASC Topic 820, Fair Value Measurements, because their inputs are derived principally from observable market data by correlation to the hypothetical investments. The Company holds insurance investments to partially offset the Company’s liabilities under its deferred compensation plan, which are recorded at fair value each period using the cash surrender value of the insurance investments.

The cash surrender value of the life insurance policy was zero and $3.3 million at September 30, 2024 and December 31, 2023, respectively, and is included in other assets on the condensed consolidated balance sheets. Amounts owed to employees participating in the deferred compensation plan at September 30, 2024 were $0.1 million compared to $0.4 million at December 31, 2023 and are included in other long-term liabilities on the condensed consolidated balance sheets.

The Company uses a Monte Carlo simulation of a discounted cash flow model to determine the fair value of the earn-out liability associated with the acquisition of MENU Technologies AG (the "MENU Acquisition"). Significant inputs used in the simulation are not observable in the market and thus the liability represents a Level 3 fair value measurement as defined in ASC 820. Ultimately, the liability will be equivalent to the amount paid, and the difference between the fair value estimate and amount paid will be recorded in earnings. The amount paid that is less than or equal to the liability on the acquisition date will be reflected as cash used in financing activities in the Company's condensed consolidated statements of cash flows. Any amount paid in excess of the liability on the acquisition date will be reflected as cash used in operating activities.

During the three months ended June 30, 2024, the Company determined that there would be no earn-out payment related to the MENU Acquisition. As such, the Company reduced the fair value of the earn-out liability to zero. The earn-out period expired on July 31, 2024 with no payment made.

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The following table presents the changes in the estimated fair values of the Company’s liabilities for contingent consideration measured using significant unobservable inputs (Level 3) for the nine months ended September 30:


(in thousands)	2024		2023
Balance at January 1	$	600	$	9,800

Change in fair value of contingent consideration	(600)		(7,500)

Balance at September 30	$	—	$	2,300

The balance of the fair value of the liability was recorded within "Accrued expenses" in the condensed consolidated balance sheets. The change in fair value of contingent consideration was recorded within "Adjustment to contingent consideration liability" in the condensed consolidated statements of operations.

The following table provides quantitative information associated with the fair value measurement of the Company’s liabilities for contingent consideration as of December 31, 2023:



Contingency Type	Maximum Payout (1) (undiscounted) (in thousands)		Fair Value		Valuation Technique	Unobservable Inputs	Weighted Average or Range
Revenue based payments	$	5,600	$	600	Monte Carlo	Revenue volatility	25.0	%

						Discount rate	11.5	%
						Projected year of payments	2024

(1) Maximum payout as determined by Monte Carlo valuation simulation; the disclosed contingency is not subject to a contractual maximum payout.

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Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our financial statements and the notes thereto included under "Part I, Item 1. Financial Statements (unaudited)" of this Quarterly Report and our audited consolidated financial statements and the notes thereto included under "Part II, Item 8. Financial Statements and Supplementary Data" of the 2023 Annual Report. This discussion contains forward-looking statements that involve risks and uncertainties. Our actual results could differ materially from the results contemplated by these forward-looking statements due to a number of factors, including those discussed under "Forward-Looking Statements".

OVERVIEW

Q3 2024 Operating Performance Highlights


Organic - Year-over-year growth of 24.8%			Total - Year-over-year growth of 93.3%


GAAP - Year-over-year 4.7% improvement


Non-GAAP - Year-over-year 2.6% decline


Net Loss from Cont. Ops. Year-over-year decline of $1.4 million


Adjusted EBITDA Year-over-year improvement of $9.0 million

Refer to "Key Performance Indicators and Non-GAAP Financial Measures" below for important information on key performance indicators and non-GAAP financial measures, including annual recurring revenue ("ARR"), non-GAAP subscription service gross margin percentage, and adjusted EBITDA. We use these key performance indicators and non-GAAP financial measures to evaluate our performance.

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Q3 2024 Corporate Development Highlights

•Sale of Rome Research Corporation: On July 1, 2024, the Company sold Rome Research Corporation for $7.0 million, before customary post-closing adjustments, completing the divestiture of PAR's Government segment.

•Acquisition of TASK Group: In July 2024, the Company secured a term loan of $90.0 million under the Credit Facility which was used in connection with its acquisition of TASK Group. TASK Group, an Australia-based entity, offers international unified commerce solutions, including interactive customer engagement and seamless integration, tailored for major brands worldwide. The TASK Group’s transaction management platform, TASK, is used by some of the world’s largest foodservice brands including, Starbucks and Guzman Y Gomez, while its loyalty customer engagement platform, Plexure, is used by McDonald’s Corporation in 65 markets. With the addition of TASK Group, the Company will be able to serve the top enterprise foodservice brands across the globe with a unified commerce approach from front-of-house to back-of-house.

Refer to “Note 3 – Acquisitions”, “Note 4 – Discontinued Operations”, and “Note 8 – Debt” of the notes to interim condensed consolidated financial statements in "Part I, Item 1. Financial Statements (unaudited)" of this Quarterly Report for additional information about the sale of RRC, the Credit Facility, and the acquisition of TASK Group.

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RESULTS OF OPERATIONS

Consolidated Results:



	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Revenues, net:
Subscription service	$	59,909	$	31,363	61.9	%	45.7	%	91.0	%
Hardware	22,650		25,824		23.4	%	37.6	%	(12.3)	%

Professional service	14,195		11,514		14.7	%	16.8	%	23.3	%
Total revenues, net	$	96,754	$	68,701	100.0	%	100.0	%	40.8	%

Gross margin:
Subscription service	$	33,120	$	15,866	34.2	%	23.1	%	108.7	%
Hardware	5,772		6,529		6.0	%	9.5	%	(11.6)	%

Professional service	4,139		2,739		4.3	%	4.0	%	51.1	%
Total gross margin	$	43,031	$	25,134	44.5	%	36.6	%	71.2	%

Operating expenses:
Sales and marketing	$	10,500	$	9,532	10.9	%	13.9	%	10.2	%
General and administrative	27,352		17,525		28.3	%	25.5	%	56.1	%
Research and development	17,821		14,660		18.4	%	21.3	%	21.6	%
Amortization of identifiable intangible assets	2,699		464		2.8	%	0.7	%	> 200%

Gain on insurance proceeds	(147)		—		(0.2)	%	—	%	—	%
Total operating expenses	$	58,225	$	42,181	60.2	%	61.4	%	38.0	%

Operating loss	$	(15,194)	$	(17,047)	(15.7)	%	(24.8)	%	(10.9)	%
Other expense, net	(1,400)		(262)		(1.4)	%	(0.4)	%	> 200%
Interest expense, net	(3,417)		(1,750)		(3.5)	%	(2.5)	%	95.3	%

Loss from continuing operations before benefit from (provision for) income taxes	(20,011)		(19,059)		(20.7)	%	(27.7)	%	5.0	%
Provision for income taxes	(653)		(175)		(0.7)	%	(0.3)	%	> 200%
Net loss from continuing operations	$	(20,664)	$	(19,234)	(21.4)	%	(28.0)	%	7.4	%
Net income from discontinued operations	832		3,718		0.9	%	5.4	%	(77.6)	%
Net income (loss)	$	(19,832)	$	(15,516)	(20.5)	%	(22.6)	%	27.8	%

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Consolidated Results (continued):



	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Revenues, net:
Subscription service	$	143,160	$	89,700	58.4	%	43.4	%	59.6	%
Hardware	60,992		78,991		24.9	%	38.2	%	(22.8)	%

Professional service	40,825		38,123		16.7	%	18.4	%	7.1	%
Total revenues, net	$	244,977	$	206,814	100.0	%	100.0	%	18.5	%

Gross margin:
Subscription service	$	76,736	$	43,045	31.3	%	20.8	%	78.3	%
Hardware	14,405		15,989		5.9	%	7.7	%	(9.9)	%

Professional service	9,976		6,198		4.1	%	3.0	%	61.0	%
Total gross margin	$	101,117	$	65,232	41.3	%	31.5	%	55.0	%

Operating expenses:
Sales and marketing	$	31,237	$	29,005	12.8	%	14.0	%	7.7	%
General and administrative	77,896		52,926		31.8	%	25.6	%	47.2	%
Research and development	49,826		43,863		20.3	%	21.2	%	13.6	%
Amortization of identifiable intangible assets	5,577		1,393		2.3	%	0.7	%	> 200%
Adjustment to contingent consideration liability	(600)		(7,500)		(0.2)	%	(3.6)	%	(92.0)	%
Gain on insurance proceeds	(147)		(500)		(0.1)	%	(0.2)	%	(70.6)	%
Total operating expenses	$	163,789	$	119,187	66.9	%	57.6	%	37.4	%

Operating loss	$	(62,672)	$	(53,955)	(25.6)	%	(26.1)	%	16.2	%
Other expense, net	(1,710)		(116)		(0.7)	%	(0.1)	%	> 200%
Interest expense, net	(6,755)		(5,152)		(2.8)	%	(2.5)	%	31.1	%

Loss from continuing operations before benefit from (provision for) income taxes	(71,137)		(59,223)		(29.0)	%	(28.6)	%	20.1	%
Benefit from (provision for) income taxes	6,520		(873)		2.7	%	(0.4)	%	< 200%
Net loss from continuing operations	$	(64,617)	$	(60,096)	(26.4)	%	(29.1)	%	7.5	%
Net income from discontinued operations	80,687		8,973		32.9	%	4.3	%	> 200%
Net income (loss)	$	16,070	$	(51,123)	6.6	%	(24.7)	%	(131.4)	%

Revenues, Net


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Subscription service	$	59,909	$	31,363	61.9	%	45.7	%	91.0	%
Hardware	22,650		25,824		23.4	%	37.6	%	(12.3)	%

Professional service	14,195		11,514		14.7	%	16.8	%	23.3	%
Total revenues, net	$	96,754	$	68,701	100.0	%	100.0	%	40.8	%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

Total revenues were $96.8 million for the three months ended September 30, 2024, an increase of $28.1

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million or 40.8% compared to $68.7 million for the three months ended September 30, 2023.

Subscription service revenues were $59.9 million for the three months ended September 30, 2024, an increase of $28.5 million or 91.0% compared to $31.4 million for the three months ended September 30, 2023. The increase was substantially driven by increased Engagement Cloud subscription service revenues of $21.8 million, of which $18.5 million was driven by inorganic increases in revenues of $10.7 million and $7.8 million stemming from the post-acquisition operations of the PAR Retail and Plexure product lines, respectively. The residual increase of $3.3 million from Engagement Cloud subscription services was driven by a 21.9% organic increase in active sites and an 8.4% organic increase in average revenue per site equally driven by cross-selling initiatives, upselling, and price increases. Operator Cloud subscription services increased $6.5 million of which $1.4 million was driven by an inorganic increase in revenues stemming from the post-acquisition operations of the TASK product line. The residual increase of $5.1 million from Operator Cloud subscription services was driven by a 16.8% increase in organic active sites and a 12.2% increase in average revenue per site equally driven by cross-selling initiatives, upselling, and price increases.

Hardware revenues were $22.7 million for the three months ended September 30, 2024, a decrease of $3.2 million or 12.3% compared to $25.8 million for the three months ended September 30, 2023. The decrease primarily consists of decreases in hardware revenues from international hardware sales of $1.3 million, peripherals (scanners, printers, and components) of $0.8 million, and tablets of $0.6 million. These decreases were substantially driven by the timing of tier one enterprise customer hardware refresh cycles and timing of onboarding of Operator Cloud customers buying hardware.

Professional service revenues were $14.2 million for the three months ended September 30, 2024, an increase of $2.7 million or 23.3% from $11.5 million for the three months ended September 30, 2023. The increase was substantially driven by a $1.1 million increase in hardware repair services, a $0.8 million increase in field operations, and a $0.5 million increase in installation services.


	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Subscription service	$	143,160	$	89,700	58.4	%	43.4	%	59.6	%
Hardware	60,992		78,991		24.9	%	38.2	%	(22.8)	%

Professional service	40,825		38,123		16.7	%	18.4	%	7.1	%
Total revenues, net	$	244,977	$	206,814	100.0	%	100.0	%	18.5	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

Total revenues were $245.0 million for the nine months ended September 30, 2024, an increase of $38.2 million or 18.5% compared to $206.8 million for the nine months ended September 30, 2023.

Subscription service revenues were $143.2 million for the nine months ended September 30, 2024, an increase of $53.5 million or 59.6% compared to $89.7 million for the nine months ended September 30, 2023. The increase was substantially driven by increased Engagement Cloud subscription service revenues of $35.5 million, of which $31.2 million was driven by inorganic increases in revenues of $23.4 million and $7.8 million stemming from the post-acquisition operations of the PAR Retail and Plexure product lines, respectively. The residual increase of $4.3 million from Engagement Cloud subscription services was driven by an 8.5% organic increase in active sites. Operator Cloud subscription services increased $17.7 million of which revenues of $1.4 million was driven by an inorganic increase in revenues stemming from the post-acquisition operations of the TASK product line. The residual increase of $16.3 million from Operator Cloud subscription services was driven by an 18.3% increase in organic active sites and a 13.1% increase in average revenue per site equally driven by cross-selling initiatives, upselling, and price increases.

Hardware revenues were $61.0 million for the nine months ended September 30, 2024, a decrease of $18.0 million or 22.8% compared to $79.0 million for the nine months ended September 30, 2023. The decrease primarily consists of decreases in hardware revenues from terminals of $6.2 million, peripherals of $4.2 million, and kitchen display systems of $3.7 million. These decreases were substantially driven by the timing of tier one enterprise

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customer hardware refresh cycles and timing of onboarding of Operator Cloud customers buying hardware.

Professional service revenues were $40.8 million for the nine months ended September 30, 2024, an increase of $2.7 million or 7.1% from $38.1 million for the nine months ended September 30, 2023. The increase was substantially driven by a $3.1 million increase in hardware repair services and a $1.6 million increase in field operations, partially offset by a $1.7 million decrease in installation services.

Gross Margin


	Three Months Ended September 30,				Gross Margin Percentage				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Subscription service	$	33,120	$	15,866	55.3	%	50.6	%	4.7	%
Hardware	5,772		6,529		25.5	%	25.3	%	0.2	%

Professional service	4,139		2,739		29.2	%	23.8	%	5.4	%
Total gross margin	$	43,031	$	25,134	44.5	%	36.6	%	7.9	%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

Total gross margin as a percentage of revenue for the three months ended September 30, 2024, increased to 44.5% as compared to 36.6% for the three months ended September 30, 2023.

Subscription service margin as a percentage of subscription service revenue for the three months ended September 30, 2024, increased to 55.3% as compared to 50.6% for the three months ended September 30, 2023. The increase was substantially driven by a continued focus on efficiency improvements with our hosting and customer support costs as well as improved margins stemming from post-acquisition operations of PAR Retail and TASK Group.

Hardware margin as a percentage of hardware revenue for the three months ended September 30, 2024, was relatively unchanged at 25.5% as compared to 25.3% for the three months ended September 30, 2023.

Professional service margin as a percentage of professional service revenue for the three months ended September 30, 2024, increased to 29.2% as compared to 23.8% for the three months ended September 30, 2023. The increase primarily consists of increased margins for field operations and installations substantially driven by improved cost management.


	Nine Months Ended September 30,				Gross Margin Percentage				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Subscription service	$	76,736	$	43,045	53.6	%	48.0	%	5.6	%
Hardware	14,405		15,989		23.6	%	20.2	%	3.4	%

Professional service	9,976		6,198		24.4	%	16.3	%	8.1	%
Total gross margin	$	101,117	$	65,232	41.3	%	31.5	%	9.8	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

Total gross margin as a percentage of revenue for the nine months ended September 30, 2024, increased to 41.3% as compared to 31.5% for the nine months ended September 30, 2023.

Subscription service margin as a percentage of subscription service revenue for the nine months ended September 30, 2024, increased to 53.6% as compared to 48.0% for the nine months ended September 30, 2023. The increase was substantially driven by a continued focus on efficiency improvements with our hosting and customer support costs as well as improved margins stemming from post-acquisition operations of PAR Retail and TASK Group.

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Hardware margin as a percentage of hardware revenue for the nine months ended September 30, 2024, increased to 23.6% as compared to 20.2% for the nine months ended September 30, 2023. The increase in margin primarily consists of improved inventory management resulting in lower excess and obsolescent inventory charges and improved margins from terminals and kitchen display systems primarily driven by price increases.

Professional service margin as a percentage of professional service revenue for the nine months ended September 30, 2024, increased to 24.4% as compared to 16.3% for the nine months ended September 30, 2023. The increase primarily consists of increased margins for hardware service repair and field operations substantially driven by improved cost management.

Sales and Marketing Expense ("S&M")


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Sales and marketing	$	10,500	$	9,532	10.9	%	13.9	%	10.2	%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

S&M expenses were $10.5 million for the three months ended September 30, 2024, an increase of $1.0 million or 10.2% compared to $9.5 million for the three months ended September 30, 2023. The increase consists of an increase in inorganic S&M expense of $1.1 million stemming from post-acquisition operations of PAR Retail and TASK Group while organic S&M expense decreased by $0.1 million.


	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Sales and marketing	$	31,237	$	29,005	12.8	%	14.0	%	7.7	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

S&M expenses were $31.2 million for the nine months ended September 30, 2024, an increase of $2.2 million or 7.7% compared to $29.0 million for the nine months ended September 30, 2023. The increase primarily consists of an increase in inorganic S&M expense of $2.1 million stemming from post-acquisition operations of PAR Retail and TASK Group while organic S&M expense remained flat.

General and Administrative Expense ("G&A")


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
General and administrative	$	27,352	$	17,525	28.3	%	25.5	%	56.1	%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

G&A expenses were $27.4 million for the three months ended September 30, 2024, an increase of $9.8 million or 56.1% compared to $17.5 million for the three months ended September 30, 2023. The increase primarily consists of a $3.6 million increase in inorganic G&A expense stemming from post-acquisition operations of PAR Retail and TASK Group and a $2.1 million increase in organic compensation costs.

The residual increase was substantially driven by a $3.4 million increase in certain non-cash or non-recurring expenses consisting of $1.7 million in stock-based compensation, $1.1 million in costs related to transaction due diligence, $0.4 million in depreciation and amortization, and $0.2 million in asset impairment expense.

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	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
General and administrative	$	77,896	$	52,926	31.8	%	25.6	%	47.2	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

G&A expenses were $77.9 million for the nine months ended September 30, 2024, an increase of $25.0 million or 47.2% compared to $52.9 million for the nine months ended September 30, 2023. The increase primarily consists of a $5.1 million increase in inorganic G&A expense stemming from post-acquisition operations of PAR Retail and TASK Group and a $4.4 million increase in organic compensation costs.

The residual increase was substantially driven by a $13.8 million increase in certain non-cash or non-recurring expenses consisting of $6.2 million in stock-based compensation, $6.1 million in costs related to transaction due diligence, $0.9 million in depreciation and amortization, $0.4 million in severance, and $0.2 million in asset impairment expense.

Research and Development Expenses ("R&D")


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Research and development	$	17,821	$	14,660	18.4	%	21.3	%	21.6	%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

R&D expenses were $17.8 million for the three months ended September 30, 2024, an increase of $3.2 million or 21.6% compared to $14.7 million for the three months ended September 30, 2023. The increase consists of an increase in inorganic R&D expense of $3.4 million driven by post-acquisition operations of PAR Retail and TASK Group while organic R&D expense decreased by $0.2 million as we continue to reinforce efficiency in our R&D function.


	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Research and development	$	49,826	$	43,863	20.3	%	21.2	%	13.6	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

R&D expenses were $49.8 million for the nine months ended September 30, 2024, an increase of $6.0 million or 13.6% compared to $43.9 million for the nine months ended September 30, 2023. The increase consists of an increase in inorganic R&D expense of $6.3 million driven by post-acquisition operations of PAR Retail and TASK Group while organic R&D expense decreased by $0.3 million as we continue to reinforce efficiency in our R&D function.

Other Operating Expenses


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Amortization of identifiable intangible assets	$	2,699	$	464	2.8	%	0.7	%	> 200%

Gain on insurance proceeds	(147)		—		(0.2)	%	—	%	—	%

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For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

Amortization of identifiable intangible assets was $2.7 million for the three months ended September 30, 2024, an increase of $2.2 million as compared to $0.5 million for the three months ended September 30, 2023. The increase primarily consists of an increase in amortizable intangible assets stemming from the Stuzo Acquisition and TASK Group Acquisition.

Gain on insurance proceeds was $0.1 million for the three months ended September 30, 2024, which consists of $0.1 million in proceeds received from the settlement of a legacy insurance claim. There was no comparable gain for the three months ended September 30, 2023.


	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Amortization of identifiable intangible assets	$	5,577	$	1,393	2.3	%	0.7	%	> 200%
Adjustment to contingent consideration liability	(600)		(7,500)		(0.2)	%	(3.6)	%	(92.0)	%
Gain on insurance proceeds	(147)		(500)		(0.1)	%	(0.2)	%	(70.6)	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

Amortization of identifiable intangible assets was $5.6 million for the nine months ended September 30, 2024, an increase of $4.2 million as compared to $1.4 million for the nine months ended September 30, 2023. The increase was primarily driven by an increase in amortizable intangible assets stemming from the Stuzo Acquisition and TASK Group Acquisition.

Included in operating expenses for the nine months ended September 30, 2024 was a $0.6 million decrease to the fair value of the contingent consideration liability for certain post-closing revenue focused milestones from the MENU Acquisition compared to a $7.5 million decrease for the nine months ended September 30, 2023.

Included in operating expenses for the nine months ended September 30, 2024 was $0.1 million in insurance proceeds from the settlement of a legacy insurance claim compared to $0.5 million in insurance proceeds from the settlement of a legacy insurance claim for the nine months ended September 30, 2023.

Other Expense, Net


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Other expense, net	$	(1,400)	$	(262)	(1.4)	%	(0.4)	%	> 200%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

Other expense, net was $1.4 million for the three months ended September 30, 2024, an increase of $1.1 million compared to $0.3 million for the three months ended September 30, 2023. Other expense, net primarily consists of rental income, net of applicable expenses, foreign currency transaction gains and losses and other non-operating income/expenses. The change was substantially driven by increases in foreign currency transaction losses and other miscellaneous expenses.

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	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Other expense, net	$	(1,710)	$	(116)	(0.7)	%	(0.1)	%	> 200%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

Other expense, net was $1.7 million for the nine months ended September 30, 2024, an increase of $1.6 million compared to $0.1 million for the nine months ended September 30, 2023. Other expense, net primarily consists of rental income, net of applicable expenses, foreign currency transaction gains and losses and other non-operating income/expenses. The change was substantially driven by increases in foreign currency transaction losses and other miscellaneous expenses.

Interest Expense, Net


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Interest expense, net	$	(3,417)	$	(1,750)	(3.5)	%	(2.5)	%	95.3	%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

Interest expense, net was $3.4 million for the three months ended September 30, 2024, an increase of $1.7 million as compared to $1.8 million for the three months ended September 30, 2023. The increase was primarily driven by additional interest costs in connection with the Credit Facility. Refer to “Note 8 – Debt” of the notes to interim condensed consolidated financial statements in "Part I, Item 1. Financial Statements (unaudited)" of this Quarterly Report for additional information regarding the Credit Facility.


	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Interest expense, net	$	(6,755)	$	(5,152)	(2.8)	%	(2.5)	%	31.1	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

Interest expense, net was $6.8 million for the nine months ended September 30, 2024, an increase of $1.6 million as compared to $5.2 million for the nine months ended September 30, 2023. The increase was primarily driven by additional interest costs in connection with the Credit Facility.

Taxes


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Provision for income taxes	$	(653)	$	(175)	(0.7)	%	(0.3)	%	> 200%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

Provision for income taxes was $0.7 million for the three months ended September 30, 2024, an increase of $0.5 million as compared to $0.2 million for the three months ended September 30, 2023. The change was substantially driven by an increase in foreign jurisdiction tax obligations.

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	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Benefit from (provision for) income taxes	$	6,520	$	(873)	2.7	%	(0.4)	%	(846.8)	%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

Benefit from (provision for) income taxes was $6.5 million for the nine months ended September 30, 2024, an increase of $7.4 million as compared to $(0.9) million for the nine months ended September 30, 2023. The change was substantially driven by a reduction in the Company’s valuation allowance which resulted from the establishment of deferred tax liabilities related to the Stuzo Acquisition.

Net Income from Discontinued Operations


	Three Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Net income from discontinued operations	$	832	$	3,718	0.9	%	5.4	%	(77.6)	%

For the three months ended September 30, 2024 compared to the three months ended September 30, 2023

Net income from discontinued operations was $0.8 million for the three months ended September 30, 2024, a decrease of $2.9 million as compared to $3.7 million for the three months ended September 30, 2023. The decrease was primarily driven by PGSC and RRC operating income only being included for the three months ended September 30, 2023, partially offset by a gain from the sale of RRC.


	Nine Months Ended September 30,				Percentage of total revenue				Increase (decrease)
(in thousands)	2024		2023		2024		2023		2024 vs 2023
Net income from discontinued operations	$	80,687	$	8,973	32.9	%	4.3	%	> 200%

For the nine months ended September 30, 2024 compared to the nine months ended September 30, 2023

Net income from discontinued operations was $80.7 million for the nine months ended September 30, 2024, an increase of $71.7 million as compared to $9.0 million for the nine months ended September 30, 2023. The increase was substantially driven by a $77.2 million gain from the sale of PGSC and RRC. The residual amount represents PGSC and RRC operating income, offset by a provision for income taxes relating to the gain from the sale of PGSC and RRC.

Key Performance Indicators and Non-GAAP Financial Measures:

We monitor certain key performance indicators and non-GAAP financial measures in the evaluation and management of our business; certain key performance indicators and non-GAAP financial measures are provided in this Quarterly Report because we believe they are useful in facilitating period-to-period comparisons of our business performance. Key performance indicators and non-GAAP financial measures do not reflect and should be viewed independently of our financial performance determined in accordance with GAAP. Key performance indicators and non-GAAP financial measures are not forecasts or indicators of future or expected results and should not have undue reliance placed upon them by investors.

Key Performance Indicators

Within this Quarterly Report the Company makes reference to annual recurring revenue, or ARR, and active sites, which are both key performance indicators. The Company uses ARR and active sites as key performance indicators of the scale of our subscription services for both new and existing customers.

ARR is the annualized revenue from our subscription services, which includes subscription fees for our SaaS solutions and related support, managed platform development services, and transaction-based fees for

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payment processing services. We generally calculate ARR by annualizing the monthly recurring revenue for all active sites as of the last day of each month for the respective reporting period. ARR is an operating measure, it does not reflect our revenue determined in accordance with GAAP, and ARR should be viewed independently of, and not combined with or substituted for, our revenue and other financial information determined in accordance with GAAP. Further, ARR is not a forecast of future revenue and investors should not place undue reliance on ARR as an indicator of our future or expected results.

Active sites represent locations active on our subscription services as of the last day of the respective reporting period. Our key performance indicators ARR and active sites are presented as two subscription service product lines:

•Engagement Cloud consisting of Punchh, PAR Retail, PAR Ordering, and Plexure product offerings.

•Operator Cloud consisting of PAR POS, PAR Payment Services, PAR Pay, Data Central, and TASK product offerings.

Annual Recurring Revenue


	As of September 30,				Increase (decrease)
(in thousands)	2024		2023		2024 vs 2023
Engagement Cloud:
Organic	$	72,510	$	62,219	16.5	%
Inorganic*	82,175		—		—	%
Total Engagement Cloud	154,685		62,219		148.6	%

Operator Cloud:
Organic	87,687		66,128		32.6	%
Inorganic**	5,705		—		—	%
Total Operator Cloud	93,392		66,128		41.2	%
Total	$	248,077	$	128,347	93.3	%

*Inorganic Engagement Cloud ARR represents PAR Retail and Plexure ARR only as of September 30, 2024.

**Inorganic Operator Cloud ARR represents TASK ARR only as of September 30, 2024.

Active Sites


	As of September 30,		Increase (decrease)
(in thousands)	2024	2023	2024 vs 2023
Engagement Cloud:
Organic	83.0	68.1	21.9	%
Inorganic*	34.8	—	—	%
Total Engagement Cloud	117.8	68.1	73.0	%

Operator Cloud:
Organic	28.5	24.4	16.8	%
Inorganic**	4.2	—	—	%
Total Operator Cloud	32.7	24.4	34.1	%

*Inorganic Engagement Cloud active sites includes PAR Retail and Plexure active sites only as of September 30, 2024.

**Inorganic Operator Cloud active sites represents TASK active sites only as of September 30, 2024.

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Non-GAAP Financial Measures

In addition to disclosing financial results in accordance with GAAP, this Quarterly Report contains references to the non-GAAP financial measures below. We believe these non-GAAP financial measures provide investors with useful supplemental information about our operating performance, enable comparison of financial trends and results between periods where certain items may vary independent of business performance, and allow for greater transparency with respect to key metrics used by management in operating our business and measuring our performance. Our non-GAAP financial measures reflect adjustments based on one or more of the following items below. The income tax effect of the below adjustments, with the exception of non-recurring income taxes, were not tax-effected due to the valuation allowance on all of our net deferred tax assets.

Our non-GAAP financial measures should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and the financial results calculated in accordance with GAAP and reconciliations from these results should be carefully evaluated. Additionally, these measures may not be comparable to similarly titled measures disclosed by other companies.

Non-GAAP subscription service gross margin percentage is adjusted to exclude amortization from acquired and internally developed software, stock-based compensation, and severance costs included within subscription service cost of sales.


Non-GAAP Measure or Adjustment	Definition	Usefulness to management and investors
Non-GAAP subscription service gross margin percentage	Represents subscription service gross margin percentage adjusted to exclude amortization from acquired and internally developed software, stock-based compensation, and severance.	We believe that non-GAAP subscription service gross margin percentage and adjusted EBITDA provide useful perspectives with respect to the Company's core operating performance and ongoing cash earnings by adjusting for certain non-cash and non-recurring charges that may not be indicative of our financial performance.

Adjusted EBITDA	Represents net income (loss) before income taxes, interest expense and depreciation and amortization adjusted to exclude certain non-cash and non-recurring charges that may not be indicative of our financial performance.
Non-GAAP diluted net loss per share	Represents net loss per share excluding amortization of acquired intangible assets and certain non-cash and non-recurring charges that may not be indicative of our financial performance.	We believe that adjusting our non-GAAP diluted net loss per share to remove non-cash and non-recurring charges provides a useful perspective with respect to the Company's operating performance as well as comparisons to past and competitor operating results.
Stock-based compensation	Consists of charges related to our employee equity incentive plans.	We exclude stock-based compensation because management does not view these non-cash charges as part of our core operating performance. This adjustment facilitates a useful evaluation of our current operating performance as well as comparisons to past and competitor operating results.
Contingent consideration	Adjustment reflects a non-cash reduction to the fair market value of the contingent consideration liability related to the MENU Acquisition.	We exclude changes to the fair market value of our contingent consideration liability because management does not view these non-cash, non-recurring charges as part of our core operating performance. This adjustment facilitates a useful evaluation of our current operating performance as well as comparisons to past and competitor operating results.

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Non-GAAP Measure or Adjustment	Definition	Usefulness to management and investors
Transaction costs	Adjustment reflects non-recurring professional fees incurred in transaction due diligence, including costs incurred in the acquisitions of Stuzo and TASK Group.	We exclude professional fees incurred in corporate development because management does not view these non-recurring charges, which are inconsistent in size and are significantly impacted by the timing and valuation of our transactions, as part of our core operating performance. This adjustment facilitates a useful evaluation of our current operating performance, comparisons to past and competitor operating results, and additional means to evaluate expense trends.
Gain on insurance proceeds	Adjustment reflects the gain on insurance proceeds due to the settlement of a legacy claim.	We exclude these non-recurring adjustments because management does not view these costs as part of our core operating performance. These adjustments facilitate a useful evaluation of our current operating performance as well as comparisons to past and competitor operating results.
Severance	Adjustment reflects severance tied to non-recurring restructuring events included in cost of sales, sales and marketing expense, general and administrative expense, and research and development expense.
Discontinued operations	Adjustment reflects income from discontinued operations related to the disposition of our Government segment.
Impairment loss	Adjustment reflects impairment loss included in general and administrative expense related to the discontinuance of the Brink POS trade name.
Other expense, net	Adjustment reflects foreign currency transaction gains and losses, rental income and losses, and other non-recurring expenses recorded in other expense, net in the accompanying statements of operations.
Non-recurring income taxes	Adjustment reflects a partial release of our deferred tax asset valuation allowance resulting from the Stuzo Acquisition.	We exclude these non-cash and non-recurring adjustments for purposes of calculating non-GAAP diluted net loss per share because management does not view these costs as part of our core operating performance. These adjustments facilitate a useful evaluation of our current operating performance, comparisons to past and competitor operating results, and additional means to evaluate expense trends.
Non-cash interest	Adjustment reflects non-cash amortization of issuance costs and discount related to the Company's long-term debt.
Acquired intangible assets amortization	Adjustment reflects amortization expense of acquired developed technology included within cost of sales and amortization expense of acquired intangible assets.

The tables below provide reconciliations between net income (loss) and adjusted EBITDA, diluted net income (loss) per share and non-GAAP diluted net loss per share, and subscription service gross margin percentage and non-GAAP subscription service gross margin percentage. Amounts presented in the reconciliations and other tables presented herein may not sum due to rounding.

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(in thousands)	Three Months Ended September 30,				Nine Months Ended September 30,
Reconciliation of Net Income (Loss) to Adjusted EBITDA	2024		2023		2024		2023











Net income (loss)	$	(19,832)	$	(15,516)	$	16,070	$	(51,123)
Discontinued operations	(832)		(3,718)		(80,687)		(8,973)
Net loss from continuing operations	(20,664)		(19,234)		(64,617)		(60,096)
Provision for (benefit from) income taxes	653		175		(6,520)		873
Interest expense, net	3,417		1,750		6,755		5,152
Depreciation and amortization	10,575		6,549		26,702		20,133

Stock-based compensation	5,887		3,935		16,583		10,544
Contingent consideration	—		—		(600)		(7,500)
Transaction costs	1,125		—		6,103		—
Gain on insurance proceeds	(147)		—		(147)		(500)
Severance	(48)		—		1,680		253
Impairment loss	225		—		225		—
Other expense, net	1,400		262		1,710		116
Adjusted EBITDA	$	2,423	$	(6,563)	$	(12,126)	$	(31,025)


(in thousands, except per share amounts)	Three Months Ended September 30,				Nine Months Ended September 30,
Reconciliation between GAAP and Non-GAAP Diluted Net Income (Loss) per share	2024		2023		2024		2023

























Diluted net income (loss) per share	$	(0.56)	$	(0.56)	$	0.48	$	(1.86)
Discontinued operations	(0.02)		(0.14)		(2.38)		(0.33)
Diluted net loss per share from continuing operations	(0.58)		(0.70)		(1.90)		(2.19)
Non-recurring income taxes	—		—		(0.23)		—
Non-cash interest	0.02		0.02		0.05		0.06
Acquired intangible assets amortization	0.23		0.18		0.59		0.49
Stock-based compensation	0.16		0.14		0.49		0.38
Contingent consideration	—		—		(0.02)		(0.27)
Transaction costs	0.03		—		0.18		—
Gain on insurance proceeds	—		—		—		(0.02)
Severance	—		—		0.05		0.01
Impairment loss	0.01		—		0.01		—
Other expense, net	0.04		0.01		0.05		—
Non-GAAP diluted net loss per share	$	(0.09)	$	(0.35)	$	(0.74)	$	(1.53)

Diluted weighted average shares outstanding	35,865		27,472		33,931		27,412


	Three Months Ended September 30,				Nine Months Ended September 30,
Reconciliation between GAAP and Non-GAAP Subscription Service Gross Margin Percentage	2024		2023		2024		2023






Subscription Service Gross Margin Percentage	55.3	%	50.6	%	53.6	%	48.0	%
Depreciation and amortization	11.4	%	18.4	%	12.6	%	18.8	%
Stock-based compensation	0.1	%	0.4	%	0.1	%	0.2	%
Severance	—	%	—	%	0.1	%	—	%
Non-GAAP Subscription Service Gross Margin Percentage	66.8	%	69.4	%	66.4	%	67.0	%

Table of Contents

LIQUIDITY AND CAPITAL RESOURCES

Our primary sources of liquidity are cash and cash equivalents and short-term investments. As of September 30, 2024, we had cash and cash equivalents of $105.8 million and short-term investments of $12.6 million. Cash and cash equivalents consist of highly liquid investments with maturities of 90 days or less, including money market funds. Short-term investments are held-to-maturity investment securities consisting of investment-grade interest bearing instruments, primarily treasury bills and notes, which are stated at amortized cost.

Cash used in operating activities was $28.6 million for the nine months ended September 30, 2024, compared to $18.5 million for the nine months ended September 30, 2023. The increase in cash used in operating activities of $10.1 million was substantially driven by an increase in cash used relating to our discontinued operations.

Cash used in investing activities was $178.1 million for the nine months ended September 30, 2024 compared to $4.8 million for the nine months ended September 30, 2023. Cash used in investing activities during the nine months ended September 30, 2024 included $293.6 million of cash consideration paid in connection with the Stuzo Acquisition and the TASK Group Acquisition (net of cash acquired) and capital expenditures of $4.0 million for developed technology costs associated with our software platforms, partially offset by $92.1 million of cash consideration received in connection with the disposition of PGSC and RRC and $24.9 million of proceeds from net sales of short-term held-to-maturity investments.

Cash provided by financing activities was $279.3 million for the nine months ended September 30, 2024, compared to cash used in financing activities of $1.8 million for the nine months ended September 30, 2023. Cash provided by financing activities during the nine months ended September 30, 2024 primarily consisted of a private placement of common stock of $194.5 million (net of issuance costs) and $87.3 million (net of issuance costs) from the Credit Facility. We do not have any off-balance sheet arrangements or obligations.

We expect our available cash and cash equivalents will be sufficient to meet our operating needs for at least the next 12 months. Over the next 12 months our total contractual obligations are $55.4 million, consisting of purchase commitments for normal operations (purchase of inventory, software licensing, use of external labor, and third-party cloud services) of $36.3 million, interest payments on long-term debt of $17.1 million and facility lease obligations of $2.0 million. We expect to fund such commitments with cash provided by operating activities and our sources of liquidity.

Our non-current contractual obligations are $550.2 million, consisting of purchase commitments for normal operations (purchase of inventory, software licensing, use of external labor, and third-party cloud services) of $41.1 million, interest payments of $29.3 million and principal payments of $475.0 million related to long-term debt, and facility leases of $4.8 million. Refer to “Note 8 – Debt” of the notes to interim condensed consolidated financial statements in "Part I, Item 1. Financial Statements (unaudited)" of this Quarterly Report for additional information.

Our actual cash needs will depend on many factors, including our rate of revenue growth, growth of our SaaS revenues, the timing and extent of spending to support our product development and acquisition integration efforts, the timing of introductions of new products and enhancements to existing products, market acceptance of our products, and the factors described above in "Part I, Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations”, elsewhere in this Quarterly Report, in the 2023 Annual Report, and in our other filings with the SEC.

From time to time, we may seek to raise additional capital through equity, equity-linked, and debt financing arrangements. In addition, our board of directors and management regularly evaluate our business, strategy, and financial plans and prospects. As part of this evaluation, the board of directors and management periodically consider strategic alternatives to maximize value for our shareholders, including strategic transactions such as an acquisition, or a sale or spin-off of non-strategic company assets or businesses. We cannot provide assurance that any additional financing or strategic alternatives will be available to us on acceptable terms or at all.

Table of Contents

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

Our financial statements are based on the application of accounting principles generally accepted in the United States of America. GAAP requires the use of estimates, assumptions, judgments and subjective interpretations of accounting principles that have an impact on the assets, liabilities, revenue, and expense amounts reported. We believe our use of estimates and underlying accounting assumptions adhere to GAAP and are consistently applied. Valuations based on estimates are reviewed for reasonableness and adequacy on a consistent basis. Significant items subject to these estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations at fair value, the carrying amount of property, plant, and equipment including right-to-use assets and liabilities, identifiable intangible assets and goodwill, valuation allowances for receivables, valuation of excess and obsolete inventories, and measurement of contingent consideration at fair value. Actual results could differ from these estimates. Our estimates are subject to uncertainties, including those associated with market conditions, risks and trends. Refer to "Part II, Item 1A. Risk Factors" of this Quarterly Report for additional information. Our critical accounting policies have not changed materially from the discussion of those policies included under “Critical Accounting Policies and Estimates” in our 2023 Annual Report.

Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Foreign Currency Exchange Risk

Our primary exposures relate to certain non-dollar denominated sales and operating expenses in Canada, Europe, Asia, and Australia. These primary currencies are the Great British Pound, the Euro, the Swiss Franc, the Serbian Dinar, the Australian dollar, the New Zealand dollar, the Singapore dollar, the Canadian dollar, the Indian Rupee, the Japanese Yen, the Polish Zloty, and the Chinese Renminbi. Accordingly, changes in exchange rates may negatively affect our revenue and net income (loss) as expressed in U.S. dollars. We also have foreign currency risk related to foreign currency transactions and monetary assets and liabilities, including intercompany balances denominated in currencies that are not the functional currency. We have experienced and will continue to experience fluctuations in our net income (loss) as a result of gains (losses) on these foreign currency transactions and the remeasurement of monetary assets and liabilities. As of September 30, 2024, the impact of foreign currency exchange rate changes on our revenues and net income (loss) was not material. The volatility of exchange rates depends on many factors that we cannot forecast with reliable accuracy.

Interest Rate Risk

As of September 30, 2024, we had $120.0 million, $265.0 million, and $90.0 million in aggregate principal amount outstanding on the 2026 Notes, the 2027 Notes, and the Credit Facility respectively.

We carry the Notes at face value less unamortized debt issuance costs and discount on the condensed consolidated balance sheets. We have no financial statement risk associated with changes in interest rates related to our Notes as they bear interest at fixed rates. However, the fair value of the long-term debt changes when the market price of our common stock fluctuates or interest rates change.

The Credit Facility contains a variable interest rate, presenting interest rate exposure based on the rate selected by management.

Table of Contents

Item 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of September 30, 2024. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were effective as of September 30, 2024.

Changes in Internal Control Over Financial Reporting

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, did not identify changes that occurred in our internal control over financial reporting during the quarter ended September 30, 2024, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Part II - OTHER INFORMATION

Item 1. LEGAL PROCEEDINGS

The information in Note 12 – "Commitments and Contingencies” of the notes to interim condensed consolidated financial statements in Part I, Item 1. "Financial Statements (unaudited)" is incorporated herein by reference. We do not believe that we have any pending litigation that would have a material adverse effect on our financial condition or results of operations.

Item 1A. RISK FACTORS

The risks described in the Part I, Item 1A. "Risk Factors” section of our 2023 Annual Report could materially and adversely affect our business, financial condition, and results of operations, and the trading price of our common stock could decline. Except as modified, updated, or supplemented by the risks described in the Risk Factors section of our Quarterly Report on Form 10-Q for the quarter ended June 30, 2024, the Risk Factors in our 2023 Annual Report remain current in all material respects. Refer also to the other information set forth in this Quarterly Report, including in the sections "Forward-Looking Statements," Part I, Item 2. "Management's Discussion and Analysis of Financial Condition and Results of Operations," and Part 1, Item 1. "Financial Statements (unaudited)."

Item 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

On August 12, 2024, the Company issued 970 shares of its common stock, representing an issuance date fair value of $0.1 million, as a stock award to a former employee in connection with the sale of RRC. The shares of common stock were issued without registration in a private transaction exempt from registration pursuant to Section 4(a)(2) of the Securities Act.

Under our equity incentive plan, employees may elect to have us withhold shares to satisfy minimum statutory federal, state and local tax withholding obligations arising from the vesting of their restricted stock and restricted stock units. When we withhold these shares, we are required to remit to the appropriate taxing authorities the market price of the shares withheld, which could be deemed a purchase of shares by us on the date of withholding. For the three months ended September 30, 2024, 412 shares were withheld.

The table below presents information regarding the Company's purchases of its common stock for the time periods presented.


Period	Total Number of Shares Withheld	Average Price Paid Per Share
July 1, 2024 - July 31, 2024	—	$	—
August 1, 2024 - August 31, 2024	412	$	51.54
September 1, 2024 - September 30, 2024	—	$	—
Total	412	$	51.54

Table of Contents

Item 5. OTHER INFORMATION

During the three months ended September 30, 2024, none of the Company’s directors or officers (as defined in Rule 16a-1(f) of the Exchange Act) adopted, modified, or terminated a “Rule 10b5-1 trading arrangement” or “non-Rule 10b5-1 trading arrangement” (as defined in Item 408 of Regulation S-K).

Item 6. EXHIBITS

Exhibit
Number

Incorporated by reference into

this Quarterly Report on Form 10-Q

Date
Filed or
Furnished

Exhibit Description

Form

Exhibit No.

3.1

Restated Certificate of Incorporation, as currently in effect

Form 8-K (File No.001-09720)

3.2

6/6/2024

3.2

Amended and Restated Bylaws, as currently in effect

Form 8-K (File No.001-09720)

3.1

2/14/2024

10.1

Credit Agreement, dated July 5, 2024, by and among PAR Technology Corporation, its subsidiaries party thereto as guarantors, the entities party thereto as lenders, Blue Owl Capital Corporation, as administrative agent and collateral agent, and Blue Owl Credit Advisors, LLC, as lead arranger and bookrunner.

Form 8-K (File No.001-09720)

10.1

7/11/2024

10.2

First Amendment to Credit Agreement, dated July 10, 2024, by and among PAR Technology Corporation, its subsidiaries party thereto as guarantors, the entities party thereto as lenders, Blue Owl Capital Corporation, as administrative agent and collateral agent, and Blue Owl Credit Advisors, LLC, as lead arranger and bookrunner.

Form 8-K (File No.001-09720)

10.2

7/11/2024

31.1

Certification of Principal Executive Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended

Filed herewith

31.2

Certification of Principal Financial Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended

Filed herewith

32.1

Certification of Principal Executive Officer pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended, and 18 U.S.C. Section 1350

Furnished herewith

32.2

Certification of Principal Financial Officer pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended, and 18 U.S.C. Section 1350

Furnished herewith

101.INS

Inline XBRL Instance Document

Filed herewith

101.SCH

Inline XBRL Taxonomy Extension Schema Document

Filed herewith

101.CAL

Inline XBRL Taxonomy Extension Calculation Linkbase Document

Filed herewith

101.DEF

Inline XBRL Taxonomy Extension Definition Linkbase Document

Filed herewith

101.LAB

Inline XBRL Taxonomy Extension Label Linkbase Document

Filed herewith

101.PRE

Inline XBRL Taxonomy Extension Presentation Linkbase Document

Filed herewith

104

Cover Page Interactive Data File (embedded within the Inline XBRL document)

Filed herewith

Table of Contents

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


		PAR TECHNOLOGY CORPORATION
		(Registrant)

Date:	November 8, 2024	/s/ Bryan A. Menar
		Bryan A. Menar
		Chief Financial Officer
		(Principal Financial Officer)

EXHIBIT 31.1

Certification of Principal Executive Officer pursuant to Rule 13a-14(a)

of the Securities Exchange Act of 1934, as amended

I, Savneet Singh, certify that:



1.			I have reviewed this quarterly report on Form 10-Q of PAR Technology Corporation;



2.			Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;



3.			Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;



4.			The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:



a.			Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;



b.			Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;



c.			Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and



d.			Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and



5.			The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):



a.			All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and



b.			Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.




November 8, 2024			/s/ Savneet Singh
			Savneet Singh
			Chief Executive Officer & President
			(Principal Executive Officer)

EXHIBIT 31.2

Certification of Principal Financial Officer pursuant to Rule 13a-14(a)

of the Securities Exchange Act of 1934, as amended

I, Bryan A. Menar, certify that:



1.			I have reviewed this quarterly report on Form 10-Q of PAR Technology Corporation;



2.			Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;



3.			Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;



4.			The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:



a.			Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;



b.			Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;



c.			Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and



d.			Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and



5.			The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):



a.			All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and



b.			Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.




November 8, 2024			/s/ Bryan A. Menar
			Bryan A. Menar
			Chief Financial Officer
			(Principal Financial Officer)

EXHIBIT 32.1

Certification of Principal Executive Officer

pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended,

and 18 U.S.C. Section 1350

In connection with the Quarterly Report of PAR Technology Corporation (the “Company”) on Form 10-Q for the period ended September 30, 2024, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Savneet Singh, Chief Executive Officer and President of the Company, certify, pursuant to 18 U.S.C. § 1350, that, to my knowledge:



(i)			The Report fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934, as amended; and



(ii)			The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.



November 8, 2024


/s/ Savneet Singh
Savneet Singh
Chief Executive Officer & President
(Principal Executive Officer)

EXHIBIT 32.2

Certification of Principal Financial Officer

pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended,

and 18 U.S.C. Section 1350

In connection with the Quarterly Report of PAR Technology Corporation (the “Company”) on Form 10-Q for the period ended September 30, 2024, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Bryan A. Menar, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. § 1350, that, to my knowledge:



(i)			The Report fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934, as amended; and



(ii)			The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.



November 8, 2024


/s/ Bryan A. Menar
Bryan A. Menar
Chief Financial Officer
(Principal Financial Officer)

Cover Page - shares	9 Months Ended
Cover Page - shares	Sep. 30, 2024	Nov. 07, 2024
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2024
Document Transition Report	false
Entity File Number	1-09720
Entity Registrant Name	PAR TECHNOLOGY CORPORATION
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	16-1434688
Entity Address, Address Line One	PAR Technology Park
Entity Address, Address Line Two	8383 Seneca Turnpike
Entity Address, City or Town	New Hartford
Entity Address, State or Province	NY
Entity Address, Postal Zip Code	13413-4991
City Area Code	315
Local Phone Number	738-0600
Title of 12(b) Security	Common Stock, $0.02 par value
Trading Symbol	PAR
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		36,305,087
Entity Central Index Key	0000708821
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q3
Amendment Flag	false

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Current assets:
Cash and cash equivalents	$ 105,804	$ 37,183
Cash held on behalf of customers	15,266	10,170
Short-term investments	12,578	37,194
Accounts receivable – net	60,298	42,679
Inventories	23,915	23,560
Other current assets	14,743	8,123
Current assets of discontinued operations	0	21,690
Total current assets	232,604	180,599
Property, plant and equipment – net	14,865	15,524
Goodwill	803,084	488,918
Intangible assets – net	226,051	93,969
Lease right-of-use assets	7,651	3,169
Other assets	15,019	17,642
Noncurrent assets of discontinued operations	0	2,785
Total Assets	1,299,274	802,606
Current liabilities:
Accounts payable	35,186	25,599
Accrued salaries and benefits	17,959	14,128
Accrued expenses	8,309	3,533
Customers payable	15,266	10,170
Lease liabilities – current portion	2,178	1,120
Customer deposits and deferred service revenue	30,444	9,304
Current liabilities of discontinued operations	0	16,378
Total current liabilities	109,342	80,232
Lease liabilities – net of current portion	5,559	2,145
Long-term debt	466,735	377,647
Deferred service revenue – noncurrent	1,733	4,204
Other long-term liabilities	23,198	3,603
Noncurrent liabilities of discontinued operations	0	1,710
Total liabilities	606,567	469,541
Shareholders’ equity:
Preferred stock, $0.02 par value, 1,000,000 shares authorized	0	0
Common stock, $0.02 par value, 116,000,000 shares authorized, 37,773,764 and 29,386,234 shares issued, 36,303,459 and 28,029,915 outstanding at September 30, 2024 and December 31, 2023, respectively	749	584
Additional paid in capital	972,811	625,154
Accumulated deficit	(258,886)	(274,956)
Accumulated other comprehensive loss	(118)	(939)
Treasury stock, at cost, 1,470,305 shares and 1,356,319 shares at September 30, 2024 and December 31, 2023, respectively	(21,849)	(16,778)
Total shareholders’ equity	692,707	333,065
Total Liabilities and Shareholders’ Equity	$ 1,299,274	$ 802,606

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Sep. 30, 2024	Dec. 31, 2023
Statement of Financial Position [Abstract]
Preferred stock, par value (in dollars per share)	$ 0.02	$ 0.02
Preferred stock, authorized (in shares)	1,000,000	1,000,000
Common stock, par value (in dollars per share)	$ 0.02	$ 0.02
Common stock, authorized (in shares)	116,000,000	116,000,000
Common stock, issued (in shares)	37,773,764	29,386,234
Common stock, outstanding (in shares)	36,303,459	28,029,915
Treasury stock (in shares)	1,470,305	1,356,319

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenues, net:
Total revenues, net	$ 96,754	$ 68,701	$ 244,977	$ 206,814
Cost of sales:
Total cost of sales	53,723	43,567	143,860	141,582
Gross margin	43,031	25,134	101,117	65,232
Operating expenses:
Sales and marketing	10,500	9,532	31,237	29,005
General and administrative	27,352	17,525	77,896	52,926
Research and development	17,821	14,660	49,826	43,863
Amortization of identifiable intangible assets	2,699	464	5,577	1,393
Adjustment to contingent consideration liability	0	0	(600)	(7,500)
Gain on insurance proceeds	(147)	0	(147)	(500)
Total operating expenses	58,225	42,181	163,789	119,187
Operating loss	(15,194)	(17,047)	(62,672)	(53,955)
Other expense, net	(1,400)	(262)	(1,710)	(116)
Interest expense, net	(3,417)	(1,750)	(6,755)	(5,152)
Loss from continuing operations before (provision for) benefit from income taxes	(20,011)	(19,059)	(71,137)	(59,223)
(Provision for) benefit from income taxes	(653)	(175)	6,520	(873)
Net loss from continuing operations	(20,664)	(19,234)	(64,617)	(60,096)
Net income from discontinued operations	832	3,718	80,687	8,973
Net income (loss)	$ (19,832)	$ (15,516)	$ 16,070	$ (51,123)
Net income (loss) per share (basic and diluted):
Continuing operations, basic (in dollars per share)	$ (0.58)	$ (0.70)	$ (1.90)	$ (2.19)
Continuing operations, diluted (in dollars per share)	(0.58)	(0.70)	(1.90)	(2.19)
Discontinued operations, basic (in dollars per share)	0.02	0.14	2.38	0.33
Discontinued operations, diluted (in dollars per share)	0.02	0.14	2.38	0.33
Total, basic (in dollars per share)	(0.56)	(0.56)	0.48	(1.86)
Total, diluted (in dollars per share)	$ (0.56)	$ (0.56)	$ 0.48	$ (1.86)
Weighted average shares outstanding, basic (in shares)	35,865	27,472	33,931	27,412
Weighted average shares outstanding, diluted (in shares)	35,865	27,472	33,931	27,412
Subscription service
Revenues, net:
Total revenues, net	$ 59,909	$ 31,363	$ 143,160	$ 89,700
Cost of sales:
Total cost of sales	26,789	15,497	66,424	46,655
Hardware
Revenues, net:
Total revenues, net	22,650	25,824	60,992	78,991
Cost of sales:
Total cost of sales	16,878	19,295	46,587	63,002
Professional service
Revenues, net:
Total revenues, net	14,195	11,514	40,825	38,123
Cost of sales:
Total cost of sales	$ 10,056	$ 8,775	$ 30,849	$ 31,925

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ (19,832)	$ (15,516)	$ 16,070	$ (51,123)
Other comprehensive income (loss), net of applicable tax:
Foreign currency translation adjustments	3,790	1,417	821	(142)
Comprehensive income (loss)	$ (16,042)	$ (14,099)	$ 16,891	$ (51,265)

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid in Capital	Accumulated Deficit	Accumulated Other Comprehensive Loss	Treasury Stock
Beginning balance (in shares) at Dec. 31, 2022		28,590,000
Beginning balance at Dec. 31, 2022	$ 375,194	$ 570	$ 595,286	$ (205,204)	$ (1,365)	$ (14,093)
Treasury stock (in shares) at Dec. 31, 2022						1,271,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		5,000
Issuance of common stock upon the exercise of stock options	52		52
Net issuance of restricted stock awards and restricted stock units (in shares)		160,000
Net issuance of restricted stock awards and restricted stock units	2	$ 2
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						79,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(2,478)					$ (2,478)
Stock-based compensation	3,055		3,055
Foreign currency translation adjustments	(42)				(42)
Net income (loss)	(15,905)			(15,905)
Ending balance (in shares) at Mar. 31, 2023		28,755,000
Ending balance at Mar. 31, 2023	359,878	$ 572	598,393	(221,109)	(1,407)	$ (16,571)
Treasury stock (in shares) at Mar. 31, 2023						1,350,000
Beginning balance (in shares) at Dec. 31, 2022		28,590,000
Beginning balance at Dec. 31, 2022	375,194	$ 570	595,286	(205,204)	(1,365)	$ (14,093)
Treasury stock (in shares) at Dec. 31, 2022						1,271,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Foreign currency translation adjustments	(142)
Net income (loss)	(51,123)
Ending balance (in shares) at Sep. 30, 2023		28,878,000
Ending balance at Sep. 30, 2023	332,740	$ 574	606,836	(256,327)	(1,507)	$ (16,836)
Treasury stock (in shares) at Sep. 30, 2023						1,358,000
Beginning balance (in shares) at Dec. 31, 2022		28,590,000
Beginning balance at Dec. 31, 2022	$ 375,194	$ 570	595,286	(205,204)	(1,365)	$ (14,093)
Treasury stock (in shares) at Dec. 31, 2022						1,271,000
Ending balance (in shares) at Dec. 31, 2023	28,029,915	29,386,000
Ending balance at Dec. 31, 2023	$ 333,065	$ 584	625,154	(274,956)	(939)	$ (16,778)
Treasury stock (in shares) at Dec. 31, 2023	1,356,319					1,356,000
Beginning balance (in shares) at Mar. 31, 2023		28,755,000
Beginning balance at Mar. 31, 2023	$ 359,878	$ 572	598,393	(221,109)	(1,407)	$ (16,571)
Treasury stock (in shares) at Mar. 31, 2023						1,350,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		9,000
Issuance of common stock upon the exercise of stock options	147		147
Net issuance of restricted stock awards and restricted stock units (in shares)		35,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						6,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(205)					$ (205)
Stock-based compensation	3,615		3,615
Foreign currency translation adjustments	(1,517)				(1,517)
Net income (loss)	(19,702)			(19,702)
Ending balance (in shares) at Jun. 30, 2023		28,799,000
Ending balance at Jun. 30, 2023	342,216	$ 572	602,155	(240,811)	(2,924)	$ (16,776)
Treasury stock (in shares) at Jun. 30, 2023						1,356,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		74,000
Issuance of common stock upon the exercise of stock options	711	$ 2	709
Net issuance of restricted stock awards and restricted stock units (in shares)		5,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						2,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(60)					$ (60)
Stock-based compensation	3,972		3,972
Foreign currency translation adjustments	1,417				1,417
Net income (loss)	(15,516)			(15,516)
Ending balance (in shares) at Sep. 30, 2023		28,878,000
Ending balance at Sep. 30, 2023	$ 332,740	$ 574	606,836	(256,327)	(1,507)	$ (16,836)
Treasury stock (in shares) at Sep. 30, 2023						1,358,000
Beginning balance (in shares) at Dec. 31, 2023	28,029,915	29,386,000
Beginning balance at Dec. 31, 2023	$ 333,065	$ 584	625,154	(274,956)	(939)	$ (16,778)
Treasury stock (in shares) at Dec. 31, 2023	1,356,319					1,356,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		107,000
Issuance of common stock upon the exercise of stock options	$ 1,105	$ 2	1,103
Net issuance of restricted stock awards and restricted stock units (in shares)		329,000
Net issuance of restricted stock awards and restricted stock units	0	$ 4	(4)
Issuance of common stock for acquisition (in shares)		442,000
Issuance of common stock for acquisition (see Note 3)	19,170	$ 9	19,161
Proceeds from private placement of common stock, net of issuance costs (in shares)		5,175,000
Proceeds from private placement of common stock, net of issuance costs	194,490	$ 104	194,386
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						109,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(4,838)					$ (4,838)
Stock-based compensation	4,410		4,410
Foreign currency translation adjustments	(2,714)				(2,714)
Net income (loss)	(18,288)			(18,288)
Ending balance (in shares) at Mar. 31, 2024		35,439,000
Ending balance at Mar. 31, 2024	$ 526,400	$ 703	844,210	(293,244)	(3,653)	$ (21,616)
Treasury stock (in shares) at Mar. 31, 2024						1,465,000
Beginning balance (in shares) at Dec. 31, 2023	28,029,915	29,386,000
Beginning balance at Dec. 31, 2023	$ 333,065	$ 584	625,154	(274,956)	(939)	$ (16,778)
Treasury stock (in shares) at Dec. 31, 2023	1,356,319					1,356,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)	174,000
Foreign currency translation adjustments	$ 821
Net income (loss)	$ 16,070
Ending balance (in shares) at Sep. 30, 2024	36,303,459	37,774,000
Ending balance at Sep. 30, 2024	$ 692,707	$ 749	972,811	(258,886)	(118)	$ (21,849)
Treasury stock (in shares) at Sep. 30, 2024	1,470,305					1,470,000
Beginning balance (in shares) at Mar. 31, 2024		35,439,000
Beginning balance at Mar. 31, 2024	$ 526,400	$ 703	844,210	(293,244)	(3,653)	$ (21,616)
Treasury stock (in shares) at Mar. 31, 2024						1,465,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		35,000
Issuance of common stock upon the exercise of stock options	432		432
Net issuance of restricted stock awards and restricted stock units (in shares)		85,000
Net issuance of restricted stock awards and restricted stock units	0	$ 2	(2)
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						5,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(212)					$ (212)
Issuance of common stock for employee stock purchase plan (in shares)		15,000
Issuance of common stock for employee stock purchase plan	526		526
Stock-based compensation	7,240		7,240
Foreign currency translation adjustments	(255)				(255)
Net income (loss)	54,190			54,190
Ending balance (in shares) at Jun. 30, 2024		35,574,000
Ending balance at Jun. 30, 2024	588,321	$ 705	852,406	(239,054)	(3,908)	$ (21,828)
Treasury stock (in shares) at Jun. 30, 2024						1,470,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		32,000
Issuance of common stock upon the exercise of stock options	502	$ 1	501
Net issuance of restricted stock awards and restricted stock units (in shares)		5,000
Issuance of common stock for acquisition (in shares)		2,163,000
Issuance of common stock for acquisition (see Note 3)	114,010	$ 43	113,967
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(21)					$ (21)
Stock-based compensation	5,937		5,937
Foreign currency translation adjustments	3,790				3,790
Net income (loss)	$ (19,832)			(19,832)
Ending balance (in shares) at Sep. 30, 2024	36,303,459	37,774,000
Ending balance at Sep. 30, 2024	$ 692,707	$ 749	$ 972,811	$ (258,886)	$ (118)	$ (21,849)
Treasury stock (in shares) at Sep. 30, 2024	1,470,305					1,470,000

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY (Parenthetical) $ in Millions	3 Months Ended
	Mar. 31, 2024 USD ($)
Statement of Stockholders' Equity [Abstract]
Payments for common stock issuance costs	$ 5.5

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended				9 Months Ended		12 Months Ended
	Sep. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Cash flows from operating activities:
Net income (loss)	$ (19,832)	$ (18,288)	$ (15,516)	$ (15,905)	$ 16,070	$ (51,123)
Net income from discontinued operations	(832)		(3,718)		(80,687)	(8,973)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization					26,702	20,133
Accretion of debt in interest expense, net					1,755	1,594
Accretion of discount on held to maturity investments in interest expense, net					283	0
Current expected credit losses					2,439	783
Provision for obsolete inventory					(14)	(1,271)
Stock-based compensation					16,583	10,544
Impairment loss					225	0
Adjustment to contingent consideration liability	0		0		(600)	(7,500)
Deferred income tax					(8,288)	0
Changes in operating assets and liabilities:
Accounts receivable					(11,696)	(2,767)
Inventories					(314)	14,601
Other current assets					(3,935)	(1,817)
Other assets					1,315	(395)
Accounts payable					4,960	1,960
Accrued salaries and benefits					3,490	(3,901)
Accrued expenses					(1,848)	123
Customer deposits and deferred service revenue					6,279	(1,292)
Customers payable					5,096	1,553
Other long-term liabilities					(2,253)	(186)
Cash used in operating activities - continuing operations					(24,438)	(27,934)
Cash provided by (used in) operating activities - discontinued operations					(4,183)	9,446
Net cash used in operating activities					(28,621)	(18,488)
Cash flows from investing activities:
Cash paid for acquisition, net of cash acquired					(293,570)	0
Capital expenditures					(791)	(4,650)
Capitalization of software costs					(4,004)	(3,364)
Proceeds from company-owned life insurance policies					3,266	0
Proceeds from sale of held to maturity investments					53,277	68,115
Purchases of held to maturity investments					(28,351)	(64,542)
Cash used in investing activities - continuing operations					(270,173)	(4,441)
Cash provided by (used in) investing activities - discontinued operations					92,075	(371)
Net cash used in investing activities					(178,098)	(4,812)
Cash flows from financing activities:
Proceeds from private placement of common stock, net of issuance costs					194,490	0
Proceeds from debt issuance, net of original issue discount					87,333	0
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock					(5,071)	(2,743)
Proceeds from employee stock purchase plan					526	0
Proceeds from exercise of stock options					2,039	912
Cash provided by (used in) financing activities - continuing operations					279,317	(1,831)
Cash provided by (used in) in financing activities - discontinued operations					0	0
Net cash provided by (used in) financing activities					279,317	(1,831)
Effect of exchange rate changes on cash and cash equivalents					933	(508)
Net increase (decrease) in cash and cash equivalents and cash held on behalf of customers					73,531	(25,639)
Cash and cash equivalents and cash held on behalf of customers at beginning of period		$ 47,539		$ 77,533	47,539	77,533	$ 77,533
Cash and cash equivalents and cash held on behalf of customers at end of period	121,070		51,894		121,070	51,894	47,539
Reconciliation of cash and cash equivalents and cash held on behalf of customers
Cash and cash equivalents	105,804		43,136		105,804	43,136
Cash held on behalf of customers	15,266		8,758		15,266	8,758	10,170
Total cash and cash equivalents and cash held on behalf of customers	$ 121,070		$ 51,894		121,070	51,894	47,539
Supplemental disclosures of cash flow information:
Cash paid for interest					3,713	4,022
Cash paid for income taxes					1,543	2,392
Capitalized software recorded in accounts payable					36	468
Capital expenditures in accounts payable					62	98
Common stock issued for acquisition					$ 133,181	$ 0
Cash and cash equivalents included in discontinued operations							$ 200

Summary of Significant Accounting Policies

9 Months Ended

Sep. 30, 2024

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

Nature of Business

Basis of Presentation

Use of Estimates

Cash and Cash Equivalents and Cash Held on Behalf of Customers

Cash and cash equivalents and cash held on behalf of customers consist of the following:


(in thousands)	September 30, 2024		December 31, 2023
Cash and cash equivalents
Cash	$	103,643	$	37,143
Money market funds	2,161		40
Cash held on behalf of customers	15,266		10,170
Total cash and cash equivalents and cash held on behalf of customers	$	121,070	$	47,353

Short-Term Investments

The carrying value of investment securities consist of the following:


(in thousands)	September 30, 2024		December 31, 2023
Short-term investments
Treasury bills and notes	$	11,985	$	37,194
Short-term deposits	593		—
Total short-term investments	$	12,578	$	37,194

Discontinued Operations

Other Assets

The following table summarizes amortization expense for deferred implementation costs and deferred commissions:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Amortization of deferred implementation costs	$	1,569	$	1,271	$	4,612	$	3,409
Amortization of deferred commissions	430		226		1,235		617

Other Long-Term Liabilities

Other long-term liabilities include deferred tax liabilities of $22.7 million and $0.8 million at September 30, 2024 and December 31, 2023, respectively.

Gain on Insurance Proceeds

During the nine months ended September 30, 2024, and 2023 the Company received $0.1 million and $0.5 million, respectively, of insurance proceeds in connection with the settlement of legacy claims.

Related Party Transactions

Impairment of Long-Lived Assets

Recently Adopted Accounting Pronouncements

Revenue Recognition

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Revenue Recognition

Deferred Revenue

Deferred revenue is as follows:


(in thousands)	September 30, 2024		December 31, 2023
Current	$	28,777	$	7,250
Non-current	1,733		4,204
Total	$	30,510	$	11,454

The changes in deferred revenue, inclusive of both current and long-term, are as follows:


(in thousands)	2024		2023
Beginning balance - January 1	$	11,454	$	13,584
Acquired deferred revenue (Note 3)	12,391		—
Recognition of deferred revenue	(73,706)		(19,074)
Deferral of revenue	79,911		17,889
Impact of foreign currency translation on deferred revenue	460		—
Ending balance - September 30	$	30,510	$	12,399

Disaggregated Revenue


	Three Months Ended September 30, 2024				Three Months Ended September 30, 2023
	Point in time		Over time		Point in time		Over time
Subscription service	$	—	$	59,909	$	—	$	31,363
Hardware	22,650		—		25,824		—
Professional service	5,263		8,932		4,272		7,242
Total	$	27,913	$	68,841	$	30,096	$	38,605


	Nine Months Ended September 30, 2024				Nine Months Ended September 30, 2023
	Point in time		Over time		Point in time		Over time
Subscription service	$	—	$	143,160	$	—	$	89,700
Hardware	60,992		—		78,991		—
Professional service	15,977		24,848		16,467		21,656
Total	$	76,969	$	168,008	$	95,458	$	111,356

Acquisitions

9 Months Ended

Sep. 30, 2024

Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]

Acquisitions

TASK Group Acquisition

The following table presents management's preliminary purchase price allocation:


(in thousands)	Purchase price allocation
Cash	$	4,179
Short-term investments	562
Accounts receivable	7,105
Property and equipment	1,030
Lease right-of-use assets	3,418
Developed technology	32,100
Customer relationships	48,000
Trade names	1,800
Prepaid and other acquired assets	1,916
Goodwill	181,442
Total assets	281,552
Accounts payable	4,212
Accrued expenses	3,502
Lease right-of-use liabilities	3,397
Deferred revenue	4,710
Deferred taxes	20,263
Consideration paid	$	245,468

Intangible Assets

Goodwill

Deferred Taxes

Stuzo Acquisition

The following table presents management's current purchase price allocation and the initial purchase price allocation:


(in thousands)	Current purchase price allocation		Initial purchase price allocation
Cash	$	4,244	$	4,244
Accounts receivable	1,262		2,208
Property and equipment	307		307
Developed technology	18,200		18,200
Customer relationships	39,400		39,000
Trademarks	5,400		6,600
Non-competition agreements	3,500		4,800
Prepaid and other acquired assets	774		774
Goodwill	136,602		132,140
Total assets	209,689		208,273
Accounts payable	317		317
Accrued expenses	4,053		4,459
Deferred revenue	7,680		5,443
Deferred taxes	7,934		8,349
Consideration paid	$	189,705	$	189,705

Intangible Assets

Goodwill

Deferred Taxes

tax assets. Accordingly, the Company recognized a reduction to its valuation allowance resulting in a net tax benefit of $7.7 million for the nine months ended September 30, 2024.

Pro Forma Financial Information - unaudited



	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Total revenue	$	98,999	$	90,968	$	279,094	$	273,100
Net loss from continuing operations	(29,862)		(19,642)		(82,960)		(51,922)

Discontinued Operations

9 Months Ended

Sep. 30, 2024

Discontinued Operations and Disposal Groups [Abstract]

Discontinued Operations

The following table presents the major classes of assets and liabilities of discontinued operations for PGSC and RRC as of December 31, 2023:


(in thousands)	December 31, 2023
Accounts receivable – net	$	20,703
Other current assets	987
Total current assets	21,690
Noncurrent assets	2,785
Total assets of discontinued operations	$	24,475

Accounts payable	4,209
Accrued salaries and benefits	5,013
Accrued expenses	6,910
Other current liabilities	246
Total current liabilities	16,378
Noncurrent liabilities	1,710
Total liabilities of discontinued operations	$	18,088

The following table presents the major categories of income from discontinued operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Contract revenue	$	—	$	38,433	$	66,540	$	101,301
Contract cost of sales	—		(34,506)		(60,218)		(91,970)
Operating income from discontinued operations	—		3,927		6,322		9,331
General and administrative expense	177		(67)		(693)		(80)
Other expense, net	—		(111)		—		(221)
Gain on sale of discontinued operations	451		—		77,205		—
Income from discontinued operations before provision for income taxes	628		3,749		82,834		9,030
Benefit from (provision for) income taxes	204		(31)		(2,147)		(57)
Net income from discontinued operations	$	832	$	3,718	$	80,687	$	8,973

The following table presents select non-cash operating and investing activities related to cash flows from discontinued operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Depreciation and amortization	$	—	$	116	$	200	$	347
Capital expenditures	—		156		233		370
Stock-based compensation	50		37		1,004		98

Accounts Receivable, net

9 Months Ended

Sep. 30, 2024

Receivables [Abstract]

Accounts Receivable, net

At September 30, 2024 and December 31, 2023, the Company had current expected credit losses of $3.6 million and $1.9 million, respectively, against accounts receivable.

Changes in the current expected credit loss for the nine months ended September 30 were:


(in thousands)	2024		2023
Beginning Balance - January 1	$	1,949	$	2,134
Provisions	2,439		783
Write-offs	(763)		(734)

Ending Balance - September 30	$	3,625	$	2,183

Inventories, net

9 Months Ended

Sep. 30, 2024

Inventory Disclosure [Abstract]

Inventories, net

The components of inventory, adjusted for reserves, consisted of the following:


(in thousands)	September 30, 2024		December 31, 2023
Finished goods	$	15,389	$	13,530
Work in process	185		216
Component parts	7,793		9,147
Service parts	548		667
Inventories, net	$	23,915	$	23,560

At September 30, 2024 and December 31, 2023, the Company had excess and obsolescence reserves of $8.9 million and $9.0 million, respectively, against inventories.

Identifiable Intangible Assets and Goodwill

9 Months Ended

Sep. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Identifiable Intangible Assets and Goodwill

The Company's identifiable intangible assets represent intangible assets acquired in acquisitions and software development costs. The components of identifiable intangible assets are:


(in thousands)	September 30, 2024		December 31, 2023		Estimated Useful Life	Weighted-Average Amortization Period
Acquired developed technology	$	173,889	$	119,800	3 - 7 years	5.40 years
Internally developed software costs	37,913		34,735		3 years	2.76 years
Customer relationships	101,910		14,510		5 - 15 years	11.26 years
Trade names	3,210		1,410		2 - 8 years	7.73 years
Non-competition agreements	3,530		30		1 - 5 years	4.5 years
	320,452		170,485
Impact of currency translation on intangible assets	1,376		1,399
Less: accumulated amortization	(110,900)		(87,001)
	210,928		84,883
Internally developed software costs not meeting general release threshold	3,923		2,886
Trademarks, trade names (non-amortizable)	11,200		6,200		Indefinite
	$	226,051	$	93,969

The following table summarizes amortization expense for acquired developed technology and internally developed software:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Amortization of acquired developed technology	$	5,660	$	4,020	$	14,628	$	12,160
Amortization of internally developed software	1,168		1,460		3,591		4,606
Amortization of identifiable intangible assets recorded in cost of sales	6,828		5,480		18,219		16,766
Amortization expense recorded in operating expenses	2,699		464		5,577		1,393
Impact of foreign currency translation on intangible assets	(484)		215		126		(126)


(in thousands)
2024, remaining	$	9,910
2025	38,423
2026	36,411
2027	32,163
2028	22,123
Thereafter	71,898
Total	$	210,928

Goodwill carried is as follows:


(in thousands)	2024		2023
Beginning balance - January 1	$	488,918	$	486,026
Stuzo Acquisition	136,602		—
TASK Group Acquisition	181,442		—
Foreign currency translation	(3,878)		311
Ending balance - September 30	$	803,084	$	486,337

Debt

9 Months Ended

Sep. 30, 2024

Debt Disclosure [Abstract]

Debt

The following table summarizes information about the net carrying amounts of long-term debt as of September 30, 2024:


(in thousands)	2026 Notes		2027 Notes		Credit Facility		Total
Principal amount of notes outstanding	$	120,000	$	265,000	$	90,000	$	475,000
Unamortized debt issuance cost	(1,251)		(4,551)		(1,164)		(6,966)
Unamortized discount	—		—		(1,299)		(1,299)
Total notes payable	$	118,749	$	260,449	$	87,537	$	466,735

The following table summarizes information about the net carrying amounts of long-term debt as of December 31, 2023:


(in thousands)	2026 Notes		2027 Notes		Total
Principal amount of notes outstanding	$	120,000	$	265,000	$	385,000
Unamortized debt issuance cost	(1,811)		(5,542)		(7,353)
Total notes payable	$	118,189	$	259,458	$	377,647

The following table summarizes interest expense recognized on the long-term debt:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Contractual interest expense	$	3,963	$	2,554	$	7,676	$	6,016
Amortization of debt issuance costs	623		541		1,647		1,594
Amortization of discount	108		—		108		—
Total interest expense	$	4,694	$	3,095	$	9,431	$	7,610

The following table summarizes the future principal payments as of September 30, 2024:


(in thousands)
2024, remaining	$	—
2025	—
2026	120,000
2027	355,000
2028	—

Thereafter	—
Total	$	475,000

Common Stock

9 Months Ended

Sep. 30, 2024

Equity [Abstract]

Common Stock

2021 (the "Warrant") to extend the termination date of the Warrant to April 8, 2028, subject to the consulting agreement remaining in effect through April 8, 2026.

The issuance date fair value of the Warrant extension was determined to be $4.5 million based on using the Black-Scholes model with the following assumptions as of January 2, 2024:


	Original Warrant			Modified Warrant
Expected term	2.25 years			4.25 years
Risk free interest rate	4.33		%	3.93		%
Expected volatility	55.01		%	63.39		%
Expected dividend yield	None			None
Fair value (per warrant)	$	7.36		$	16.21

Stock-Based Compensation

9 Months Ended

Sep. 30, 2024

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation

A summary of stock option activity for the nine months ended September 30, 2024 is below:


(in thousands, except for weighted average exercise price)	Options outstanding	Weighted average exercise price
Outstanding at January 1, 2024	920	$	13.04

Exercised	(174)	12.03
Canceled/forfeited	(16)	13.22
Outstanding at September 30, 2024	730	$	13.28

A summary of unvested restricted stock units activity for the nine months ended September 30, 2024 is below:


(in thousands, except for weighted average award value)	Restricted Stock Unit Awards	Weighted average award value
Outstanding at January 1, 2024	839	$	35.83
Granted	587	47.60
Vested	(407)	33.95
Canceled/forfeited	(94)	37.30
Outstanding at September 30, 2024	925	$	42.49

Net Income (Loss) Per Share	9 Months Ended
Net Income (Loss) Per Share	Sep. 30, 2024
Earnings Per Share [Abstract]
Net Income (Loss) Per Share	Net Income (Loss) Per ShareNet income (loss) per share is calculated in accordance with ASC Topic 260, Earnings per Share, which specifies the computation, presentation and disclosure requirements for earnings per share (“EPS”). It requires the presentation of basic and diluted EPS. Basic EPS excludes all dilution and is based upon the weighted average number of shares of common stock outstanding during the period. Diluted EPS reflects the potential dilution that would occur if convertible securities or other contracts to issue common stock were exercised. At September 30, 2024, there were 730,000 anti-dilutive stock options outstanding compared to 929,000 as of September 30, 2023. At September 30, 2024, there were 925,000 anti-dilutive restricted stock units outstanding compared to 862,000 as of September 30, 2023.

Commitments and Contingencies	9 Months Ended
Commitments and Contingencies	Sep. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and ContingenciesFrom time to time, the Company is party to legal proceedings arising in the ordinary course of business. Based on information currently available, and based on its evaluation of such information, the Company believes the legal proceedings in which it is currently involved are not material or are not likely to result in a material adverse effect on the Company’s business, financial condition or results of operations, or cannot currently be estimated.

Geographic Information and Customer Concentration

9 Months Ended

Sep. 30, 2024

Segment Reporting [Abstract]

Geographic Information and Customer Concentration

The following table represents revenues by country based on the location of the revenue:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023



























United States	$	81,638	$	62,279	$	219,353	$	190,223
International	15,116		6,422		25,624		16,591
Total	$	96,754	$	68,701	$	244,977	$	206,814

The following table represents assets by country based on the location of the assets:


(in thousands)	September 30, 2024		December 31, 2023




United States	$	984,773	$	767,894
International	314,501		34,712
Total	$	1,299,274	$	802,606

Customers comprising 10% or more of the Company’s total revenues are summarized as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
McDonald’s Corporation	18	%	11	%	13	%	12	%
Yum! Brands, Inc.	8	%	14	%	9	%	14	%
Dairy Queen	7	%	10	%	8	%	11	%
All Others	67	%	65	%	70	%	63	%
Total	100	%	100	%	100	%	100	%

No other customer within "All Others" represented 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2024 or 2023.

Fair Value of Financial Instruments

9 Months Ended

Sep. 30, 2024

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

Level 1 — quoted prices in active markets for identical assets or liabilities (observable)

Level 3 — unobservable inputs that are supported by little or no market activity, but are significant to determining the fair value of the asset or liability (unobservable)


(in thousands)	2024		2023
Balance at January 1	$	600	$	9,800

Change in fair value of contingent consideration	(600)		(7,500)

Balance at September 30	$	—	$	2,300

The following table provides quantitative information associated with the fair value measurement of the Company’s liabilities for contingent consideration as of December 31, 2023:



Contingency Type	Maximum Payout (1) (undiscounted) (in thousands)		Fair Value		Valuation Technique	Unobservable Inputs	Weighted Average or Range
Revenue based payments	$	5,600	$	600	Monte Carlo	Revenue volatility	25.0	%

						Discount rate	11.5	%
						Projected year of payments	2024

(1) Maximum payout as determined by Monte Carlo valuation simulation; the disclosed contingency is not subject to a contractual maximum payout.

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended						9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023
Pay vs Performance Disclosure
Net income (loss)	$ (19,832)	$ 54,190	$ (18,288)	$ (15,516)	$ (19,702)	$ (15,905)	$ 16,070	$ (51,123)

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Sep. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Summary of Significant Accounting Policies (Policies)

9 Months Ended

Sep. 30, 2024

Accounting Policies [Abstract]

Basis of Presentation

Use of Estimates

Cash and Cash Equivalents and Cash Held on Behalf of Customers

Discontinued Operations

Other assets

Other Assets

The following table summarizes amortization expense for deferred implementation costs and deferred commissions:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Amortization of deferred implementation costs	$	1,569	$	1,271	$	4,612	$	3,409
Amortization of deferred commissions	430		226		1,235		617

Other Long-Term Liabilities

Other long-term liabilities include deferred tax liabilities of $22.7 million and $0.8 million at September 30, 2024 and December 31, 2023, respectively.

Related Party Transactions

Recently Adopted Accounting Pronouncements

Summary of Significant Accounting Policies (Tables)

9 Months Ended

Sep. 30, 2024

Accounting Policies [Abstract]

Schedule of Cash and Cash Equivalents and Cash Held on Behalf of Customers

Cash and cash equivalents and cash held on behalf of customers consist of the following:


(in thousands)	September 30, 2024		December 31, 2023
Cash and cash equivalents
Cash	$	103,643	$	37,143
Money market funds	2,161		40
Cash held on behalf of customers	15,266		10,170
Total cash and cash equivalents and cash held on behalf of customers	$	121,070	$	47,353

Schedule of Short-Term Investment

The carrying value of investment securities consist of the following:


(in thousands)	September 30, 2024		December 31, 2023
Short-term investments
Treasury bills and notes	$	11,985	$	37,194
Short-term deposits	593		—
Total short-term investments	$	12,578	$	37,194

Schedule of Amortization Expense for Deferred Implementation Costs and Deferred Commissions

The following table summarizes amortization expense for deferred implementation costs and deferred commissions:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Amortization of deferred implementation costs	$	1,569	$	1,271	$	4,612	$	3,409
Amortization of deferred commissions	430		226		1,235		617

Revenue Recognition (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Performance Obligations

Deferred revenue is as follows:


(in thousands)	September 30, 2024		December 31, 2023
Current	$	28,777	$	7,250
Non-current	1,733		4,204
Total	$	30,510	$	11,454

The changes in deferred revenue, inclusive of both current and long-term, are as follows:


(in thousands)	2024		2023
Beginning balance - January 1	$	11,454	$	13,584
Acquired deferred revenue (Note 3)	12,391		—
Recognition of deferred revenue	(73,706)		(19,074)
Deferral of revenue	79,911		17,889
Impact of foreign currency translation on deferred revenue	460		—
Ending balance - September 30	$	30,510	$	12,399

Schedule of Disaggregated Revenue


	Three Months Ended September 30, 2024				Three Months Ended September 30, 2023
	Point in time		Over time		Point in time		Over time
Subscription service	$	—	$	59,909	$	—	$	31,363
Hardware	22,650		—		25,824		—
Professional service	5,263		8,932		4,272		7,242
Total	$	27,913	$	68,841	$	30,096	$	38,605


	Nine Months Ended September 30, 2024				Nine Months Ended September 30, 2023
	Point in time		Over time		Point in time		Over time
Subscription service	$	—	$	143,160	$	—	$	89,700
Hardware	60,992		—		78,991		—
Professional service	15,977		24,848		16,467		21,656
Total	$	76,969	$	168,008	$	95,458	$	111,356

Acquisition (Tables)

9 Months Ended

Sep. 30, 2024

Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]

Schedule of Pro Forma Financial Information

The following table presents management's preliminary purchase price allocation:


(in thousands)	Purchase price allocation
Cash	$	4,179
Short-term investments	562
Accounts receivable	7,105
Property and equipment	1,030
Lease right-of-use assets	3,418
Developed technology	32,100
Customer relationships	48,000
Trade names	1,800
Prepaid and other acquired assets	1,916
Goodwill	181,442
Total assets	281,552
Accounts payable	4,212
Accrued expenses	3,502
Lease right-of-use liabilities	3,397
Deferred revenue	4,710
Deferred taxes	20,263
Consideration paid	$	245,468

The following table presents management's current purchase price allocation and the initial purchase price allocation:


(in thousands)	Current purchase price allocation		Initial purchase price allocation
Cash	$	4,244	$	4,244
Accounts receivable	1,262		2,208
Property and equipment	307		307
Developed technology	18,200		18,200
Customer relationships	39,400		39,000
Trademarks	5,400		6,600
Non-competition agreements	3,500		4,800
Prepaid and other acquired assets	774		774
Goodwill	136,602		132,140
Total assets	209,689		208,273
Accounts payable	317		317
Accrued expenses	4,053		4,459
Deferred revenue	7,680		5,443
Deferred taxes	7,934		8,349
Consideration paid	$	189,705	$	189,705

Schedule of Pro Forma Financial Information



	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Total revenue	$	98,999	$	90,968	$	279,094	$	273,100
Net loss from continuing operations	(29,862)		(19,642)		(82,960)		(51,922)

Discontinued Operations (Tables)

9 Months Ended

Sep. 30, 2024

Discontinued Operations and Disposal Groups [Abstract]

Schedule of Carrying Amount of Net Assets Classified as Held for Sale

The following table presents the major classes of assets and liabilities of discontinued operations for PGSC and RRC as of December 31, 2023:


(in thousands)	December 31, 2023
Accounts receivable – net	$	20,703
Other current assets	987
Total current assets	21,690
Noncurrent assets	2,785
Total assets of discontinued operations	$	24,475

Accounts payable	4,209
Accrued salaries and benefits	5,013
Accrued expenses	6,910
Other current liabilities	246
Total current liabilities	16,378
Noncurrent liabilities	1,710
Total liabilities of discontinued operations	$	18,088

The following table presents the major categories of income from discontinued operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Contract revenue	$	—	$	38,433	$	66,540	$	101,301
Contract cost of sales	—		(34,506)		(60,218)		(91,970)
Operating income from discontinued operations	—		3,927		6,322		9,331
General and administrative expense	177		(67)		(693)		(80)
Other expense, net	—		(111)		—		(221)
Gain on sale of discontinued operations	451		—		77,205		—
Income from discontinued operations before provision for income taxes	628		3,749		82,834		9,030
Benefit from (provision for) income taxes	204		(31)		(2,147)		(57)
Net income from discontinued operations	$	832	$	3,718	$	80,687	$	8,973

The following table presents select non-cash operating and investing activities related to cash flows from discontinued operations:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Depreciation and amortization	$	—	$	116	$	200	$	347
Capital expenditures	—		156		233		370
Stock-based compensation	50		37		1,004		98

Accounts Receivable, net (Tables)

9 Months Ended

Sep. 30, 2024

Receivables [Abstract]

Schedule of Accounts Receivable, Allowance for Credit Loss

Changes in the current expected credit loss for the nine months ended September 30 were:


(in thousands)	2024		2023
Beginning Balance - January 1	$	1,949	$	2,134
Provisions	2,439		783
Write-offs	(763)		(734)

Ending Balance - September 30	$	3,625	$	2,183

Inventories, net (Tables)

9 Months Ended

Sep. 30, 2024

Inventory Disclosure [Abstract]

Schedule of Components of Inventory

The components of inventory, adjusted for reserves, consisted of the following:


(in thousands)	September 30, 2024		December 31, 2023
Finished goods	$	15,389	$	13,530
Work in process	185		216
Component parts	7,793		9,147
Service parts	548		667
Inventories, net	$	23,915	$	23,560

Identifiable Intangible Assets and Goodwill (Tables)

9 Months Ended

Sep. 30, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Components of Identifiable Intangible Assets

The components of identifiable intangible assets are:


(in thousands)	September 30, 2024		December 31, 2023		Estimated Useful Life	Weighted-Average Amortization Period
Acquired developed technology	$	173,889	$	119,800	3 - 7 years	5.40 years
Internally developed software costs	37,913		34,735		3 years	2.76 years
Customer relationships	101,910		14,510		5 - 15 years	11.26 years
Trade names	3,210		1,410		2 - 8 years	7.73 years
Non-competition agreements	3,530		30		1 - 5 years	4.5 years
	320,452		170,485
Impact of currency translation on intangible assets	1,376		1,399
Less: accumulated amortization	(110,900)		(87,001)
	210,928		84,883
Internally developed software costs not meeting general release threshold	3,923		2,886
Trademarks, trade names (non-amortizable)	11,200		6,200		Indefinite
	$	226,051	$	93,969

Schedule of Amortization Expense

The following table summarizes amortization expense for acquired developed technology and internally developed software:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Amortization of acquired developed technology	$	5,660	$	4,020	$	14,628	$	12,160
Amortization of internally developed software	1,168		1,460		3,591		4,606
Amortization of identifiable intangible assets recorded in cost of sales	6,828		5,480		18,219		16,766
Amortization expense recorded in operating expenses	2,699		464		5,577		1,393
Impact of foreign currency translation on intangible assets	(484)		215		126		(126)

Schedule of Expected Future Amortization of Intangible Assets


(in thousands)
2024, remaining	$	9,910
2025	38,423
2026	36,411
2027	32,163
2028	22,123
Thereafter	71,898
Total	$	210,928

Schedule of Goodwill

Goodwill carried is as follows:


(in thousands)	2024		2023
Beginning balance - January 1	$	488,918	$	486,026
Stuzo Acquisition	136,602		—
TASK Group Acquisition	181,442		—
Foreign currency translation	(3,878)		311
Ending balance - September 30	$	803,084	$	486,337

Debt (Tables)

9 Months Ended

Sep. 30, 2024

Debt Disclosure [Abstract]

Schedule of Long-term Debt Instruments

The following table summarizes information about the net carrying amounts of long-term debt as of September 30, 2024:


(in thousands)	2026 Notes		2027 Notes		Credit Facility		Total
Principal amount of notes outstanding	$	120,000	$	265,000	$	90,000	$	475,000
Unamortized debt issuance cost	(1,251)		(4,551)		(1,164)		(6,966)
Unamortized discount	—		—		(1,299)		(1,299)
Total notes payable	$	118,749	$	260,449	$	87,537	$	466,735

The following table summarizes information about the net carrying amounts of long-term debt as of December 31, 2023:


(in thousands)	2026 Notes		2027 Notes		Total
Principal amount of notes outstanding	$	120,000	$	265,000	$	385,000
Unamortized debt issuance cost	(1,811)		(5,542)		(7,353)
Total notes payable	$	118,189	$	259,458	$	377,647

Summary of Equity and Liability Components of the Notes

The following table summarizes interest expense recognized on the long-term debt:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023
Contractual interest expense	$	3,963	$	2,554	$	7,676	$	6,016
Amortization of debt issuance costs	623		541		1,647		1,594
Amortization of discount	108		—		108		—
Total interest expense	$	4,694	$	3,095	$	9,431	$	7,610

Schedule of Maturities of Long-term Debt

The following table summarizes the future principal payments as of September 30, 2024:


(in thousands)
2024, remaining	$	—
2025	—
2026	120,000
2027	355,000
2028	—

Thereafter	—
Total	$	475,000

Common Stock (Tables)

9 Months Ended

Sep. 30, 2024

Equity [Abstract]

Schedule of Assumptions for Fair Value of Options at the Date of the Grant

The issuance date fair value of the Warrant extension was determined to be $4.5 million based on using the Black-Scholes model with the following assumptions as of January 2, 2024:


	Original Warrant			Modified Warrant
Expected term	2.25 years			4.25 years
Risk free interest rate	4.33		%	3.93		%
Expected volatility	55.01		%	63.39		%
Expected dividend yield	None			None
Fair value (per warrant)	$	7.36		$	16.21

Stock-Based Compensation (Tables)

9 Months Ended

Sep. 30, 2024

Share-Based Payment Arrangement [Abstract]

Schedule of Stock Option Activity

A summary of stock option activity for the nine months ended September 30, 2024 is below:


(in thousands, except for weighted average exercise price)	Options outstanding	Weighted average exercise price
Outstanding at January 1, 2024	920	$	13.04

Exercised	(174)	12.03
Canceled/forfeited	(16)	13.22
Outstanding at September 30, 2024	730	$	13.28

Schedule of Unvested Restricted Stock Units Activity

A summary of unvested restricted stock units activity for the nine months ended September 30, 2024 is below:


(in thousands, except for weighted average award value)	Restricted Stock Unit Awards	Weighted average award value
Outstanding at January 1, 2024	839	$	35.83
Granted	587	47.60
Vested	(407)	33.95
Canceled/forfeited	(94)	37.30
Outstanding at September 30, 2024	925	$	42.49

Geographic Information and Customer Concentration (Tables)

9 Months Ended

Sep. 30, 2024

Segment Reporting [Abstract]

Schedule of Information of the Company's Segments

The following table represents revenues by country based on the location of the revenue:


	Three Months Ended September 30,				Nine Months Ended September 30,
(in thousands)	2024		2023		2024		2023



























United States	$	81,638	$	62,279	$	219,353	$	190,223
International	15,116		6,422		25,624		16,591
Total	$	96,754	$	68,701	$	244,977	$	206,814

Schedule of Revenue by Geographic Area

The following table represents assets by country based on the location of the assets:


(in thousands)	September 30, 2024		December 31, 2023




United States	$	984,773	$	767,894
International	314,501		34,712
Total	$	1,299,274	$	802,606

Schedule of Revenue by Major Customers

Customers comprising 10% or more of the Company’s total revenues are summarized as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2024		2023		2024		2023
McDonald’s Corporation	18	%	11	%	13	%	12	%
Yum! Brands, Inc.	8	%	14	%	9	%	14	%
Dairy Queen	7	%	10	%	8	%	11	%
All Others	67	%	65	%	70	%	63	%
Total	100	%	100	%	100	%	100	%

Fair Value of Financial Instruments (Tables)

9 Months Ended

Sep. 30, 2024

Fair Value Disclosures [Abstract]

Schedule of Changes in Fair Value of the Company's Level 3 Liabilities , That Are Measured Using Significant Unobservable Inputs (Level 3)


(in thousands)	2024		2023
Balance at January 1	$	600	$	9,800

Change in fair value of contingent consideration	(600)		(7,500)

Balance at September 30	$	—	$	2,300

Schedule of Fair Value, Liabilities Measured on Recurring Basis

The following table provides quantitative information associated with the fair value measurement of the Company’s liabilities for contingent consideration as of December 31, 2023:



Contingency Type	Maximum Payout (1) (undiscounted) (in thousands)		Fair Value		Valuation Technique	Unobservable Inputs	Weighted Average or Range
Revenue based payments	$	5,600	$	600	Monte Carlo	Revenue volatility	25.0	%

						Discount rate	11.5	%
						Projected year of payments	2024

(1) Maximum payout as determined by Monte Carlo valuation simulation; the disclosed contingency is not subject to a contractual maximum payout.

Summary of Significant Accounting Policies - Narrative (Details)	3 Months Ended	9 Months Ended
	Sep. 30, 2024 USD ($)	Sep. 30, 2024 USD ($) reporting_unit	Sep. 30, 2023 USD ($)	Dec. 31, 2023 USD ($)
Related Party Transaction [Line Items]
Number of operating segments (in reporting units) \| reporting_unit		1
Number of reportable segments (in reporting units) \| reporting_unit		1
Deferred costs and other assets	$ 7,900,000	$ 7,900,000		$ 8,800,000
Deferred commission	3,600,000	3,600,000		2,600,000
Life insurance balance	0	0		3,300,000
Deferred tax liabilities	22,700,000	22,700,000		800,000
Deferred compensation liability	100,000	100,000		400,000
Proceeds from insurance settlement		100,000	$ 500,000
Impairment loss	200,000
Developed Technology Rights \| Director
Related Party Transaction [Line Items]
Accounts payable	0	0		$ 0
Master Development Agreement \| Director
Related Party Transaction [Line Items]
Amount paid for services to act III management	0	0	$ 100,000
Houden Superannuation \| Director
Related Party Transaction [Line Items]
Accounts payable	0	$ 0
Rent paid	$ 100,000

Summary of Significant Accounting Policies - Cash and Cash Equivalents and Cash Held on Behalf of Customers (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023
Accounting Policies [Abstract]
Cash	$ 103,643	$ 37,143
Money market funds	2,161	40
Cash held on behalf of customers	15,266	10,170	$ 8,758
Total cash and cash equivalents and cash held on behalf of customers	$ 121,070	$ 47,353

Summary of Significant Accounting Policies - Short-Term Investments (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Summary of Investment Holdings [Line Items]
Total short-term investments	$ 12,578	$ 37,194
Treasury bills and notes
Summary of Investment Holdings [Line Items]
Total short-term investments	11,985	37,194
Short-term deposits
Summary of Investment Holdings [Line Items]
Total short-term investments	$ 593	$ 0

Summary of Significant Accounting Policies - Amortization Expense for Deferred Implementation Costs and Deferred Commissions (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Accounting Policies [Abstract]
Amortization of deferred implementation costs	$ 1,569	$ 1,271	$ 4,612	$ 3,409
Amortization of deferred commissions	$ 430	$ 226	$ 1,235	$ 617

Revenue Recognition - Performance Obligations (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023	Dec. 31, 2022
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations	$ 30,510	$ 11,454	$ 12,399	$ 13,584
Current
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations	28,777	7,250
Non-current
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations	$ 1,733	$ 4,204

Revenue Recognition - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Disaggregation of Revenue [Line Items]
Customer deposits	$ 1.7	$ 2.0	$ 1.7	$ 2.0
Recognition of deferred revenue	$ 1.4	$ 2.7	$ 6.3	$ 8.7
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-10-01
Disaggregation of Revenue [Line Items]
Performance obligations, period	60 months		60 months
Performance obligation, percentage	100.00%		100.00%
Non-current \| Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-10-01
Disaggregation of Revenue [Line Items]
Performance obligations, period	36 months		36 months

Revenue Recognition - Deferred Revenue for Long-term (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Revenue, Remaining Performance Obligation [Roll Forward]
Beginning balance - January 1	$ 11,454	$ 13,584
Acquired deferred revenue (Note 3)	12,391	0
Recognition of deferred revenue	(73,706)	(19,074)
Deferral of revenue	79,911	17,889
Impact of foreign currency translation on deferred revenue	460	0
Ending balance - September 30	$ 30,510	$ 12,399

Revenue Recognition - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Disaggregation of Revenue [Line Items]
Revenue	$ 96,754	$ 68,701	$ 244,977	$ 206,814
Point in Time
Disaggregation of Revenue [Line Items]
Revenue	27,913	30,096	76,969	95,458
Over Time
Disaggregation of Revenue [Line Items]
Revenue	68,841	38,605	168,008	111,356
Subscription service
Disaggregation of Revenue [Line Items]
Revenue	59,909	31,363	143,160	89,700
Subscription service \| Point in Time
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Subscription service \| Over Time
Disaggregation of Revenue [Line Items]
Revenue	59,909	31,363	143,160	89,700
Hardware
Disaggregation of Revenue [Line Items]
Revenue	22,650	25,824	60,992	78,991
Hardware \| Point in Time
Disaggregation of Revenue [Line Items]
Revenue	22,650	25,824	60,992	78,991
Hardware \| Over Time
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Professional service
Disaggregation of Revenue [Line Items]
Revenue	14,195	11,514	40,825	38,123
Professional service \| Point in Time
Disaggregation of Revenue [Line Items]
Revenue	5,263	4,272	15,977	16,467
Professional service \| Over Time
Disaggregation of Revenue [Line Items]
Revenue	$ 8,932	$ 7,242	$ 24,848	$ 21,656

Acquisitions - Narrative (Details) $ / shares in Units, $ in Thousands			3 Months Ended		9 Months Ended
	Jul. 18, 2024 USD ($) intangibleAsset $ / shares shares	Mar. 08, 2024 USD ($) intangibleAsset $ / shares shares	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)
Business Acquisition [Line Items]
Income tax expense (benefit)			$ 653	$ 175	$ (6,520)	$ 873
TASK Group Holdings Limited
Business Acquisition [Line Items]
Business acquisition, cash paid	$ 131,500
Equity interest issued (in shares) \| shares	2,163,393
Business acquisition, share price (in dollars per share) \| $ / shares	$ 52.70
Total purchase consideration	$ 245,500
Transaction costs			2,900		2,900
Number of acquired intangible assets \| intangibleAsset	3
Deferred taxes	$ 20,263
Revenue of acquiree			9,600		9,600
Net income of acquiree			(100)		(100)
TASK Group Holdings Limited \| Developed Technology Rights
Business Acquisition [Line Items]
Estimated Useful Life	7 years
Estimated useful lives	7 years
TASK Group Holdings Limited \| Developed Technology Rights \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input	14.00%
TASK Group Holdings Limited \| Customer relationships
Business Acquisition [Line Items]
Estimated useful lives	13 years
TASK Group Holdings Limited \| Customer relationships \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input	14.00%
TASK Group Holdings Limited \| Customer relationships \| Measurement Input, Annual Attrition Rate
Business Acquisition [Line Items]
Fair value measurement input	10.00%
TASK Group Holdings Limited \| Trade names
Business Acquisition [Line Items]
Estimated useful lives	8 years
TASK Group Holdings Limited \| Trade names \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input	12.50%
Plexure Developed Technology \| Developed Technology Rights
Business Acquisition [Line Items]
Estimated Useful Life	7 years
Plexure Developed Technology \| Developed Technology Rights \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input	12.50%
Plexure Developed Technology \| Customer relationships \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input	12.50%
Plexure Developed Technology \| Customer relationships \| Measurement Input, Probability Of Renewal Factor
Business Acquisition [Line Items]
Fair value measurement input	95.00%
Plexure Developed Technology \| Trade names \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input	14.00%
Plexure Developed Technology \| Trade names \| Measurement Input, Relief From Royalty Rate
Business Acquisition [Line Items]
Fair value measurement input	0.50%
Stuzo Acquisition
Business Acquisition [Line Items]
Business acquisition, cash paid		$ 170,500
Equity interest issued (in shares) \| shares		441,598
Business acquisition, share price (in dollars per share) \| $ / shares		$ 43.41
Transaction costs		$ 2,900
Number of acquired intangible assets \| intangibleAsset		4
Deferred taxes		$ 8,349	7,934		7,934
Income tax expense (benefit)					(7,700)
Percentage of interest acquired of limited liability company		100.00%
Business combination, consideration transferred, equity interests issued and issuable		$ 19,200
Escrow deposit		$ 1,500
Revenue of acquiree			10,700		23,400
Net income of acquiree			$ 1,600		$ 3,400
Stuzo Acquisition \| Developed Technology Rights
Business Acquisition [Line Items]
Estimated Useful Life		7 years
Estimated useful lives		7 years
Stuzo Acquisition \| Developed Technology Rights \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input		12.50%
Stuzo Acquisition \| Customer relationships \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input		12.50%
Stuzo Acquisition \| Customer relationships \| Measurement Input, Annual Attrition Rate
Business Acquisition [Line Items]
Fair value measurement input		7.00%
Stuzo Acquisition \| Customer Relationships Related to SAAS Platform
Business Acquisition [Line Items]
Estimated useful lives		15 years
Stuzo Acquisition \| Non-competition agreements
Business Acquisition [Line Items]
Estimated useful lives		5 years
Stuzo Acquisition \| Customer Relationships Related To Managed Platform Development Services
Business Acquisition [Line Items]
Estimated useful lives		5 years
Stuzo Acquisition \| Trademarks \| Measurement Input, Discount Rate
Business Acquisition [Line Items]
Fair value measurement input		12.50%
Stuzo Acquisition \| Trademarks \| Measurement Input, Relief From Royalty Rate
Business Acquisition [Line Items]
Fair value measurement input		1.00%

Acquisitions - Recognized Identified Assets Acquired and Liabilities Assumed (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Jul. 18, 2024	Mar. 08, 2024	Dec. 31, 2023	Sep. 30, 2023	Dec. 31, 2022
Acquired Finite-Lived Intangible Assets [Line Items]
Goodwill	$ 803,084			$ 488,918	$ 486,337	$ 486,026
TASK Group Holdings Limited
Acquired Finite-Lived Intangible Assets [Line Items]
Cash		$ 4,179
Short-term investments		562
Accounts receivable		7,105
Property and equipment		1,030
Lease right-of-use assets		3,418
Prepaid and other acquired assets		1,916
Goodwill		181,442
Total assets		281,552
Accounts payable		4,212
Accrued expenses		3,502
Lease right-of-use liabilities		3,397
Deferred revenue		4,710
Deferred taxes		20,263
Consideration paid		245,468
TASK Group Holdings Limited \| Developed technology
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible assets		32,100
TASK Group Holdings Limited \| Customer relationships
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible assets		48,000
TASK Group Holdings Limited \| Trademarks
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible assets		$ 1,800
Stuzo Acquisition
Acquired Finite-Lived Intangible Assets [Line Items]
Cash	4,244		$ 4,244
Accounts receivable	1,262		2,208
Property and equipment	307		307
Prepaid and other acquired assets	774		774
Goodwill	136,602		132,140
Total assets	209,689		208,273
Accounts payable	317		317
Accrued expenses	4,053		4,459
Deferred revenue	7,680		5,443
Deferred taxes	7,934		8,349
Consideration paid	189,705		189,705
Stuzo Acquisition \| Developed technology
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible assets	18,200		18,200
Stuzo Acquisition \| Customer relationships
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible assets	39,400		39,000
Stuzo Acquisition \| Trademarks
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible assets	5,400		6,600
Stuzo Acquisition \| Non-competition agreements
Acquired Finite-Lived Intangible Assets [Line Items]
Finite-lived intangible assets	$ 3,500		$ 4,800

Acquisitions - Pro Forma Information (Details) - USD ($) $ in Thousands	3 Months Ended						9 Months Ended		12 Months Ended
	Sep. 30, 2024	Jun. 30, 2024	Mar. 31, 2024	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2024	Sep. 30, 2023	Dec. 31, 2023
Business Acquisition [Line Items]
Net income (loss)	$ (19,832)	$ 54,190	$ (18,288)	$ (15,516)	$ (19,702)	$ (15,905)	$ 16,070	$ (51,123)
Acquisition-related Costs
Business Acquisition [Line Items]
Net income (loss)									$ 5,400
Stuzo And TASK Group Holdings Limited Acquisitions
Business Acquisition [Line Items]
Business Acquisition, Pro Forma Revenue	98,999			90,968			279,094	273,100
Business Acquisition, Pro Forma Net Income (Loss)	$ (29,862)			$ (19,642)			$ (82,960)	$ (51,922)

Discontinued Operations - Narrative (Details) - Discontinued Operations, Disposed of by Sale $ in Thousands		3 Months Ended		9 Months Ended
	Jul. 07, 2024	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2023 USD ($)	Jul. 01, 2024 USD ($)	Jun. 07, 2024 USD ($)
PGSC and RRC
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Disposal group, including discontinued operation, wholly-owned percentage						1
Pre tax gain on sale		$ 451	$ 0	$ 77,205	$ 0
Separation expenses				6,900
PGSC
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Disposal group, including discontinued operation, wholly-owned percentage							1
Post closing adjustment period	120 days
Purchase price							$ 95,000
Gain on sale		74,600		74,600
Operating loss carryforwards		41,800		41,800
Interest expense limitation carryforwards		22,400		22,400
Research and development tax credit		1,600		$ 1,600
RRC
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Disposal group, including discontinued operation, wholly-owned percentage						1
Post closing adjustment period				90 days
Purchase price						$ 7,000
Purchase price						$ 700
Escrow deposit		$ 700		$ 700

Discontinued Operations - Schedule of Carrying Amount of Net Assets Classified as Held for Sale (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Total current assets	$ 0	$ 21,690
Noncurrent assets	0	2,785
Total current liabilities	0	16,378
Noncurrent liabilities	$ 0	1,710
Discontinued Operations, Disposed of by Sale \| PGSC and RRC
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Accounts receivable – net		20,703
Other current assets		987
Total current assets		21,690
Noncurrent assets		2,785
Total assets of discontinued operations		24,475
Accounts payable		4,209
Accrued salaries and benefits		5,013
Accrued expenses		6,910
Other current liabilities		246
Total current liabilities		16,378
Noncurrent liabilities		1,710
Total liabilities of discontinued operations		$ 18,088

Discontinued Operations - Schedule of Major Categories of Income from Discontinued Operations (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Net income from discontinued operations	$ 832	$ 3,718	$ 80,687	$ 8,973
Discontinued Operations, Disposed of by Sale \| PGSC and RRC
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Contract revenue	0	38,433	66,540	101,301
Contract cost of sales	0	(34,506)	(60,218)	(91,970)
Operating income from discontinued operations	0	3,927	6,322	9,331
Other expense, net	0	(111)	0	(221)
Gain on sale of discontinued operations	451	0	77,205	0
Income from discontinued operations before provision for income taxes	628	3,749	82,834	9,030
Benefit from (provision for) income taxes	204	(31)	(2,147)	(57)
Net income from discontinued operations	832	3,718	80,687	8,973
Discontinued Operations, Disposed of by Sale \| PGSC and RRC Including Adjustments
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
General and administrative expense	$ 177	$ (67)	$ (693)	$ (80)

Discontinued Operations - Information Related to Cash Flows from Discontinued Operations (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Discontinued Operations and Disposal Groups [Abstract]
Depreciation and amortization	$ 0	$ 116	$ 200	$ 347
Capital expenditures	0	156	233	370
Stock-based compensation	$ 50	$ 37	$ 1,004	$ 98

Accounts Receivable, net - Narrative (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023	Sep. 30, 2023	Dec. 31, 2022
Receivables [Abstract]
Allowances for doubtful accounts	$ 3,625	$ 1,949	$ 2,183	$ 2,134

Accounts Receivable, net - Accounts Receivable, Allowance for Credit Loss (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 1,949	$ 2,134
Provisions	2,439	783
Write-offs	(763)	(734)
Ending balance	$ 3,625	$ 2,183

Inventories, net - Schedule of Components of Inventory (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Inventory Disclosure [Abstract]
Finished goods	$ 15,389	$ 13,530
Work in process	185	216
Component parts	7,793	9,147
Service parts	548	667
Inventories, net	$ 23,915	$ 23,560

Inventories, net - Narrative (Details) - USD ($) $ in Millions	Sep. 30, 2024	Dec. 31, 2023
Inventory Disclosure [Abstract]
Recorded inventory write-downs	$ 8.9	$ 9.0

Identifiable Intangible Assets and Goodwill - Components of Identifiable Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 320,452	$ 170,485
Impact of currency translation on intangible assets	1,376	1,399
Less: accumulated amortization	(110,900)	(87,001)
Total	210,928	84,883
Indefinite-lived Intangible Assets [Line Items]
Intangible assets – net	226,051	93,969
Internally developed software costs not meeting general release threshold
Indefinite-lived Intangible Assets [Line Items]
Indefinite-lived intangible assets, gross	3,923	2,886
Trademarks, trade names (non-amortizable)
Indefinite-lived Intangible Assets [Line Items]
Indefinite-lived intangible assets, gross	11,200	6,200
Acquired developed technology
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 173,889	119,800
Weighted-Average Amortization Period	5 years 4 months 24 days
Acquired developed technology \| Minimum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	3 years
Acquired developed technology \| Maximum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	7 years
Internally developed software costs
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 37,913	34,735
Estimated Useful Life	3 years
Weighted-Average Amortization Period	2 years 9 months 3 days
Customer relationships
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 101,910	14,510
Weighted-Average Amortization Period	11 years 3 months 3 days
Customer relationships \| Minimum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	5 years
Customer relationships \| Maximum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	15 years
Trade names
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 3,210	1,410
Weighted-Average Amortization Period	7 years 8 months 23 days
Trade names \| Minimum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	2 years
Trade names \| Maximum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	8 years
Non-competition agreements
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 3,530	$ 30
Weighted-Average Amortization Period	4 years 6 months
Non-competition agreements \| Minimum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	1 year
Non-competition agreements \| Maximum
Finite-Lived Intangible Assets, Net [Abstract]
Estimated Useful Life	5 years

Identifiable Intangible Assets and Goodwill - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Capitalized software development costs	$ 1.3	$ 0.3	$ 3.2	$ 2.4

Identifiable Intangible Assets and Goodwill - Amortization Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Indefinite-lived Intangible Assets [Line Items]
Research and development	$ 17,821	$ 14,660	$ 49,826	$ 43,863
Amortization of identifiable intangible assets	2,699	464	5,577	1,393
Impact of foreign currency translation on intangible assets	(484)	215	126	(126)
Amortization of identifiable intangible assets recorded in cost of sales
Indefinite-lived Intangible Assets [Line Items]
Amortization of identifiable intangible assets	6,828	5,480	18,219	16,766
Amortization expense recorded in operating expenses
Indefinite-lived Intangible Assets [Line Items]
Amortization of identifiable intangible assets	2,699	464	5,577	1,393
Amortization of acquired developed technology
Indefinite-lived Intangible Assets [Line Items]
Research and development	5,660	4,020	14,628	12,160
Amortization of internally developed software
Indefinite-lived Intangible Assets [Line Items]
Research and development	$ 1,168	$ 1,460	$ 3,591	$ 4,606

Identifiable Intangible Assets and Goodwill - Expected Future Amortization of Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Future amortization of intangible assets [Abstract]
2024, remaining	$ 9,910
2025	38,423
2026	36,411
2027	32,163
2028	22,123
Thereafter	71,898
Total	$ 210,928	$ 84,883

Identifiable Intangible Assets and Goodwill - Schedule of Goodwill (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Goodwill [Roll Forward]
Beginning balance	$ 488,918	$ 486,026
Foreign currency translation	(3,878)	311
Ending balance	803,084	486,337
Stuzo Acquisition
Goodwill [Roll Forward]
Acquisition	136,602	0
Ending balance	136,602
TASK Group Acquisition
Goodwill [Roll Forward]
Acquisition	$ 181,442	$ 0

Debt - Narrative (Details) - USD ($)	Jul. 05, 2024	Sep. 30, 2024
Secured Debt
Debt Instrument [Line Items]
Prepayment premium , credit facility, year one, percentage	4.00%
Prepayment premium , premium , credit facility, year two, percentage	3.00%
Prepayment, premium , credit facility, year three, percentage	1.00%
Liquidity requirement	$ 20,000,000
Secured Debt \| Maximum
Debt Instrument [Line Items]
Net annual recurring revenue leverage ratio	1.25
Secured Debt \| Variable Rate Component One \| Base rate
Debt Instrument [Line Items]
Variable rate	4.50%
Secured Debt \| Variable Rate Component One \| Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Variable rate	5.50%
Secured Debt \| Variable Rate Component Two \| Base rate
Debt Instrument [Line Items]
Variable rate	4.00%
Secured Debt \| Variable Rate Component Two \| Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Variable rate	5.00%
Secured Debt \| Variable Rate Component Three \| Base rate
Debt Instrument [Line Items]
Variable rate	3.50%
Secured Debt \| Variable Rate Component Three \| Secured Overnight Financing Rate (SOFR)
Debt Instrument [Line Items]
Variable rate	4.50%
Convertible Notes \| 2027 Notes
Debt Instrument [Line Items]
Stated interest rate		1.50%
Line of Credit \| Secured Debt
Debt Instrument [Line Items]
Debt instrument, face amount	$ 90,000,000

Debt - Equity and Liability Components of the Notes (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Debt Instrument [Line Items]
Principal amount of notes outstanding	$ 475,000	$ 385,000
Unamortized debt issuance cost	(6,966)	(7,353)
Unamortized discount	(1,299)
Total notes payable	466,735	377,647
Convertible Notes \| 2026 Notes
Debt Instrument [Line Items]
Principal amount of notes outstanding	120,000	120,000
Unamortized debt issuance cost	(1,251)	(1,811)
Unamortized discount	0
Total notes payable	118,749	118,189
Convertible Notes \| 2027 Notes
Debt Instrument [Line Items]
Principal amount of notes outstanding	265,000	265,000
Unamortized debt issuance cost	(4,551)	(5,542)
Unamortized discount	0
Total notes payable	260,449	$ 259,458
Line of Credit \| Credit Facility
Debt Instrument [Line Items]
Principal amount of notes outstanding	90,000
Unamortized debt issuance cost	(1,164)
Unamortized discount	(1,299)
Total notes payable	$ 87,537

Debt - Summary of Information about the Equity and Liability Components of Notes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Debt Disclosure [Abstract]
Contractual interest expense	$ 3,963	$ 2,554	$ 7,676	$ 6,016
Amortization of debt issuance costs	623	541	1,647	1,594
Amortization of discount	108	0	108	0
Total interest expense	$ 4,694	$ 3,095	$ 9,431	$ 7,610

Debt - Schedule of Maturities of Notes (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Debt Disclosure [Abstract]
2024, remaining	$ 0
2025	0
2026	120,000
2027	355,000
2028	0
Thereafter	0
Total	$ 475,000	$ 385,000

Common Stock - Narrative (Details) $ / shares in Units, $ in Millions		3 Months Ended
	Mar. 07, 2024 USD ($) $ / shares shares	Mar. 31, 2024 USD ($)	Jan. 02, 2024 USD ($)
Subsidiary, Sale of Stock [Line Items]
Payments for common stock issuance costs		$ 5.5
Number of shares of common stock available for purchase (in shares) \| shares	510,287
Warrant, exercise price (in dollars per share) \| $ / shares	$ 74.96
Warrant
Subsidiary, Sale of Stock [Line Items]
Derivative, fair value			$ 4.5
Private Placement
Subsidiary, Sale of Stock [Line Items]
Sale of stock, consideration received on transaction	$ 200.0
Sale of stock, consideration received for gross purchase price ratio	0.10
Proceeds from issuance of private placement	$ 194.4
Payments for common stock issuance costs	$ 5.5
Number of shares of common stock available for purchase (in shares) \| shares	6,312
Private Placement \| PAR Common Stock
Subsidiary, Sale of Stock [Line Items]
Number of shares issued (in shares) \| shares	5,174,638
Consideration received per transaction	$ 200.0
Sale of stock (in dollars per share) \| $ / shares	$ 38.65

Common Stock - Fair Value of Warrants, Measurement Assumptions (Details) - Private Placement	Jan. 02, 2024 $ / shares	Apr. 08, 2021 $ / shares
Subsidiary, Sale of Stock [Line Items]
Expected term	4 years 3 months	2 years 3 months
Risk free interest rate
Subsidiary, Sale of Stock [Line Items]
Risk Free interest rate and expected volatility	0.0393	0.0433
Expected volatility
Subsidiary, Sale of Stock [Line Items]
Risk Free interest rate and expected volatility	0.6339	0.5501
Fair value (per warrant)
Subsidiary, Sale of Stock [Line Items]
Fair value (per warrant) (in usd per share)	$ 16.21	$ 7.36

Stock-Based Compensation - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share based compensation, value of forfeitures	$ 0.0	$ 0.1	$ 0.2	$ 0.4
Share-based payment arrangement, expense	5.9	$ 3.9	16.6	$ 10.5
Unrecognized compensation expense	$ 32.3		$ 32.3
Two Thousand Twenty One Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares remaining available for grant (in shares)	330,000		330,000
Shares purchased for grant (in shares)			15,251

Stock-Based Compensation - Stock-based Compensation Activity (Details) shares in Thousands	9 Months Ended
	Sep. 30, 2024 $ / shares shares
Options outstanding
Beginning balance (in shares) \| shares	920
Exercised (in shares) \| shares	(174)
Canceled/forfeited (in shares) \| shares	(16)
Ending balance (in shares) \| shares	730
Weighted average exercise price
Beginning balance (in dollars per share) \| $ / shares	$ 13.04
Exercised (in dollars per share) \| $ / shares	12.03
Canceled/forfeited (in dollars per share) \| $ / shares	13.22
Ending balance (in dollars per share) \| $ / shares	$ 13.28
Restricted Stock Units
Restricted Stock Unit Awards
Beginning balance (in shares) \| shares	839
Granted (in shares) \| shares	587
Vested (in shares) \| shares	(407)
Canceled/forfeited (in shares) \| shares	(94)
Ending balance (in shares) \| shares	925
Weighted average award value
Beginning balance (in dollars per share) \| $ / shares	$ 35.83
Granted (in dollars per share) \| $ / shares	47.60
Vested (in dollars per share) \| $ / shares	33.95
Canceled/forfeited (in dollars per share) \| $ / shares	37.30
Ending balance (in dollars per share) \| $ / shares	$ 42.49

Net Income (Loss) Per Share (Details) - shares shares in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Stock Options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	730	929
Restricted Stock Units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	925	862

Geographic Information and Customer Concentration (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Segment Reporting Information [Line Items]
Revenue	$ 96,754	$ 68,701	$ 244,977	$ 206,814
United States
Segment Reporting Information [Line Items]
Revenue	81,638	62,279	219,353	190,223
International
Segment Reporting Information [Line Items]
Revenue	$ 15,116	$ 6,422	$ 25,624	$ 16,591

Geographic Information and Customer Concentration (Details) - USD ($) $ in Thousands	Sep. 30, 2024	Dec. 31, 2023
Segment Reporting, Asset Reconciling Item [Line Items]
Assets	$ 1,299,274	$ 802,606
United States
Segment Reporting, Asset Reconciling Item [Line Items]
Assets	984,773	767,894
International
Segment Reporting, Asset Reconciling Item [Line Items]
Assets	$ 314,501	$ 34,712

Geographic Information and Customer Concentration (Details) - Revenue - Customer Concentration Risk	3 Months Ended		9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023	Sep. 30, 2024	Sep. 30, 2023
Revenue, Major Customer [Line Items]
Concentration risk, percentage	100.00%	100.00%	100.00%	100.00%
McDonald’s Corporation
Revenue, Major Customer [Line Items]
Concentration risk, percentage	18.00%	11.00%	13.00%	12.00%
Yum! Brands, Inc.
Revenue, Major Customer [Line Items]
Concentration risk, percentage	8.00%	14.00%	9.00%	14.00%
Dairy Queen
Revenue, Major Customer [Line Items]
Concentration risk, percentage	7.00%	10.00%	8.00%	11.00%
All Others
Revenue, Major Customer [Line Items]
Concentration risk, percentage	67.00%	65.00%	70.00%	63.00%

Fair Value of Financial Instruments - Narrative (Details) - USD ($) $ in Millions	9 Months Ended
	Sep. 30, 2024	Dec. 31, 2023
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Life insurance balance	$ 0.0	$ 3.3
Amounts owed to employees participating in the deferred compensation plan	$ 0.1	0.4
Fair value, liability, recurring basis, unobservable input reconciliation, gain (loss), statement of income or comprehensive income [extensible enumeration]	Adjustment to contingent consideration liability
2026 Notes \| Convertible Notes
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Stated interest rate	2.875%
2026 Notes \| Convertible Notes \| Fair Value, Inputs, Level 2
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of debt	$ 161.5	145.6
2027 Notes \| Convertible Notes
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Stated interest rate	1.50%
2027 Notes \| Convertible Notes \| Fair Value, Inputs, Level 2
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of debt	$ 264.4	$ 236.1
Credit Facility \| Convertible Notes \| Fair Value, Inputs, Level 2
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of debt	$ 88.7

Fair Value of Financial Instruments - Changes in the Estimated Fair Values of the Company’s Liabilities for Contingent Consideration Measured Using Significant Unobservable Inputs (Level 3) (Details) - Obligations - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2024	Sep. 30, 2023
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	$ 600	$ 9,800
Change in fair value of contingent consideration	(600)	(7,500)
Ending balance	$ 0	$ 2,300

Fair Value of Financial Instruments - Contingent Consideration Liability (Details) - Revenue based payments $ in Thousands	Dec. 31, 2023 USD ($)
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Contingent consideration liability	$ 5,600
Fair Value	$ 600
Revenue volatility
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Weighted Average or Range	0.250
Discount rate
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Weighted Average or Range	0.115

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