New generative AI-powered Zoom IQ features are now available to Zoom users via free trials
June 05 2023 - 8:29AM
New generative AI-powered Zoom IQ features are now available to
Zoom users via free trials
Today Zoom Video Communications, Inc. (NASDAQ: ZM) launched key
features of Zoom IQ, a smart companion that empowers collaboration
and unlocks people’s potential through generative AI. Now available
through free trials for customers in select plans,1 the Zoom
Meeting summary and Zoom Team Chat compose features will help teams
improve productivity, balance workday priorities, and collaborate
more effectively.
“With the introduction of these new capabilities in Zoom IQ, an
incredible generative AI assistant, teams can further enhance their
productivity for everyday tasks, freeing up more time for creative
work and expanding collaboration,” said Smita Hashim, chief product
officer at Zoom. “There is no one-size-fits-all approach to large
language models, and with Zoom’s federated approach to AI, we are
able to bring powerful capabilities to our customers and users
through Zoom’s own models as well as our partners’ models.”
Zoom’s federated approach to AI leverages its own proprietary
large language AI models, those from leading AI companies — such as
OpenAI and Anthropic — and select customers’ own models. With this
flexibility to incorporate multiple types of models, Zoom’s goal is
to provide the most value for its customers’ diverse needs.
The first set of Zoom IQ capabilities is now generally available
to Zoom customers in select plans as free trials:
- Meeting summary: Zoom Meeting hosts can now
create a summary powered by Zoom’s own large language models and
share it via Zoom Team Chat and email without recording the
conversation. Hosts receive automated summaries and can share them
with attendees and those who didn’t attend to improve team
collaboration and speed up productivity.
- Chat compose: Zoom Team Chat users can now use
the generative AI-powered compose feature, which leverages OpenAI’s
technology, to draft messages based on the context of a Team Chat
thread in addition to changing message tone and length as well as
rephrasing responses to customize text recommendations.
Zoom is committed to empowering customers with the tools they
need to control their data. In order to use these features,
customers will need to go to the Zoom admin console and opt into
the free trials for each feature. As part of the opt-in, customers
will also select data-sharing options with Zoom. Account admins may
change this data-sharing selection at any time. Customer data will
not be used to train third-party models. More information can be
found here.
To further help its customers and users, Zoom will continue
to enhance its products with Zoom IQ capabilities. The next set of
generative AI-powered features, scheduled to be released soon, will
allow users to draft email content, summarize Team Chat threads,
organize ideas, and draft whiteboard content:
- Email compose: Harnessing the power of
generative AI, users will get email draft suggestions in response
to the conversational context from prior Zoom Meetings, Zoom Phone
calls, and email threads. Initially available in Zoom IQ for Sales,
sales professionals will be able to quickly follow up with
customers based on the context of their last conversation. Email
compose will be generally available in the coming weeks.
- Zoom Team Chat thread summaries: Ever step
away from the computer only to come back to a flurry of Team Chat
messages? Available in the coming months, Team Chat thread
summaries will allow users to catch up with the click of a
button.
- Meeting queries: Joining a Zoom Meeting late
can be both disruptive and confusing for the latecomer, but not
anymore. Meeting queries will allow users to catch up quickly
without disrupting the meeting flow by discreetly submitting a
query via the in-meeting chat and receiving a generative AI-created
summary of what they missed. The meeting queries feature is
expected to be generally available in the coming months.
- Whiteboard draft: Who hasn’t experienced the
“cold start” problem? A slow start to a brainstorming session can
put a damper on idea generation, but with whiteboard draft, teams
will be able to get a set of initial ideas, simply using text
prompts. The whiteboard draft feature is expected to be generally
available in the coming months.
- Whiteboard synthesize: Brainstorming sessions
typically end with a lot of ideas that need to be organized in
order to execute. The whiteboard synthesize feature automatically
organizes ideas into categories, so teams can get to work faster.
This feature is expected to be generally available in the coming
months.
About ZoomZoom is an all-in-one intelligent
collaboration platform that makes connecting easier, more
immersive, and more dynamic for businesses and individuals. Zoom
technology puts people at the center, enabling meaningful
connections, facilitating modern collaboration, and driving human
innovation through solutions like team chat, phone, meetings,
omnichannel cloud contact center, smart recordings, whiteboard, and
more, in one offering. Founded in 2011, Zoom is publicly traded
(NASDAQ:ZM) and headquartered in San Jose, California. Get more
info at zoom.com.
Zoom Public RelationsLacretia
Taylorpress@zoom.us
__________________________1 Meeting summary and chat compose
with Zoom IQ are currently available in English only to Zoom One
packages (Enterprise Plus, Enterprise, Business Plus, Business,
Pro) and select Zoom legacy bundles (Enterprise Named Host,
Enterprise Active Host, Zoom Meetings Enterprise, Zoom Meetings
Business, Zoom Meetings Pro) — as free trials for a limited time.
Select verticals and geos may be excluded.
Free trial features may be discontinued or modified at any time
and may be subject to usage limits, regional or license
restrictions, and other terms and conditions.
Zoom Communications (LSE:0A1O)
Historical Stock Chart
From Jan 2025 to Feb 2025
Zoom Communications (LSE:0A1O)
Historical Stock Chart
From Feb 2024 to Feb 2025