PHH Mortgage Receives 2024 Fannie Mae Star Performer Award for Servicing Excellence
March 06 2025 - 5:45AM
PHH Mortgage (“PHH” or the “Company”), a subsidiary of Onity Group
Inc. (NYSE: ONIT) and a leading non-bank mortgage servicer and
originator, today announced the Company achieved Fannie Mae’s 2024
Servicer Total Achievement and Rewards™ (STAR™) Performer
recognition in the General Servicing category. PHH has earned STAR
Performer recognition for four consecutive years.
“We are honored to be recognized again by Fannie Mae for
excellence in mortgage servicing, and we want to thank our team for
their hard work and dedication toward maintaining superior
operational performance and creating positive outcomes for our
customers,” said Scott Anderson, Executive Vice President and Chief
Servicing Officer of PHH Mortgage. “We have built a servicing
platform that delivers industry-leading performance, supported by
an experienced team with a customer-first focus and innovative
technology solutions. We are proud of the work we do for our
customers, clients, investors and the housing industry, and we look
forward to continuing to deliver on our commitments to all those we
serve.”
STAR Performer recognition is reserved for top performing
servicers. For 2024, STAR Program participants are measured on the
basis of their performance managing General Servicing (Transition
to 60+ and Investor Reporting Score), Solution Delivery (60+ to
Cure, Retention Efficiency, Liquidation Efficiency, and Six-Month
Modification Performance), and Timeline Management (Transition to
Beyond Time Frame). Each servicer’s performance in these metrics is
compared against the performance of other Fannie Mae loans with
similar credit characteristics.
PHH serviced or subserviced approximately 1.4 million loans with
a total unpaid principal balance of more than $300 billion on
behalf of approximately 4,000 investors and 125 subservicing
clients as of December 31, 2024. The Company’s extensive servicing
capability includes forward, reverse, business purpose residential
and small-balance commercial mortgages.
About Onity Group
Onity Group Inc. (NYSE: ONIT) is a leading non-bank financial
services company providing mortgage servicing and originations
solutions through its primary brands, PHH Mortgage and Liberty
Reverse Mortgage. PHH Mortgage is one of the largest servicers in
the country, focused on delivering a variety of servicing and
lending programs to consumers and business clients. Liberty is one
of the nation’s largest reverse mortgage lenders dedicated to
providing loans that help customers meet their personal and
financial needs. We are headquartered in West Palm Beach, Florida,
with offices and operations in the United States, the U.S. Virgin
Islands, India and the Philippines, and have been serving our
customers since 1988. For additional information, please visit
onitygroup.com.
For Further Information Contact:
Dico Akseraylian, SVP, Corporate Communications(856)
917-0066mediarelations@onitygroup.com
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