EnerCare Inc. ("EnerCare") (TSX:ECI), one of Canada's leading providers of
energy conservation products and services, today reported its financial results
for the third quarter ended September 30, 2013.


Q3 2013 Highlights - Period ended September 30, 2013 versus period ended
September 30, 2012 


(in thousands of Canadian dollars except per unit amounts)



--  Attrition in the rentals portfolio decreased by 14% to 12,000 units, the
    lowest third quarter since 2007 
--  Total revenues of $77,560 increased by 8% 
--  EBITDA increased by 4% to $38,551 
--  The payout ratio increased to 75% from 61% in 2012, primarily due to
    increased net capital expenditures, increased current taxes and higher
    dividend payments 
--  As previously announced, EnerCare increased its dividend by 1.8%,
    effective in respect to its dividend paid in October



"We are very pleased with the results from our core rentals business," said John
Macdonald, President and CEO. "The rentals business continues to gradually grow
its key metrics, going beyond traditional conventional water heaters and
focusing more on value-added products, such as heating, ventilation, air
conditioning and cooling products. Our strategy is paying off as our new rental
customers generate 1.4 times the revenue of a customer lost through attrition.
At the same time, we are building out our sub-metering business, a second
recurring revenue stream". 


Results of Operations

Earnings Statement

For 2013 and 2012, certain comparative amounts have been reclassified to conform
to the current period's presentation. Revenue related to charges to landlords on
account of common area and suite consumption that was not billed to tenants has
been reclassified from commodity charges. The related accounts receivable has
been reclassified from accounts payable and accrued liabilities. These
reclassifications resulted in an increase of $5,328 to both sub-metering
revenues and commodity charges for the third quarter and $13,800 year to date of
2012. These reclassifications did not result in any adjustments to previously
reported net income, working capital or cash flows.


In addition, the definition of Adjusted EBITDA has been changed in 2013 to
include other income and expense in the calculation. As a result, relevant
comparative amounts have been recalculated to conform to the current
presentation. 




----------------------------------------------------------------------------
                                                          Nine months ended 
                         Three months ended Sept. 30,             Sept. 30, 
(000's)                               2013       2012       2013       2012 
----------------------------------------------------------------------------
Revenues:                                                                   
  Rentals                        $  47,248  $  46,581  $ 141,623  $ 140,163 
  Sub-metering                      30,291     25,451     81,513     66,814 
  Investment income                     21         16        338        277 
----------------------------------------------------------------------------
Total revenues                   $  77,560  $  72,048  $ 223,474  $ 207,254 
----------------------------------------------------------------------------
Commodity charges                   25,500     20,881     67,688     53,685 
----------------------------------------------------------------------------
SG&A expenses:                                                              
  Rentals                            3,927      3,892     11,834     11,660 
  Sub-metering                       3,475      3,273      9,477      8,706 
  Corporate                          3,453      3,630     11,049     12,255 
----------------------------------------------------------------------------
Total SG&A expenses                 10,855     10,795     32,360     32,621 
Amortization expense                25,228     25,407     73,928     76,447 
Loss on disposal of equipment        2,633      3,397      8,974     11,625 
Interest expense:                                                           
  Interest expense payable in                                               
   cash                              5,852      7,981     19,951     25,364 
  Make-whole payment on early                                               
   redemption of debt                    -          -     13,754          - 
  Non-cash interest expense            170      1,054      5,266      3,458 
----------------------------------------------------------------------------
Total Interest expense               6,022      9,035     38,971     28,822 
----------------------------------------------------------------------------
Total operating expenses            70,238     69,515    221,921    203,200 
----------------------------------------------------------------------------
Other income                         2,000        855      3,678      2,355 
----------------------------------------------------------------------------
Earnings before income taxes         9,322      3,388      5,231      6,409 
----------------------------------------------------------------------------
Current tax (expense)               (5,525)    (3,902)   (15,704)    (9,331)
Deferred income tax recovery         3,134      2,668     14,498      1,843 
----------------------------------------------------------------------------
Net earnings/(loss)              $   6,931  $   2,154  $   4,025  $  (1,079)
----------------------------------------------------------------------------
EBITDA                           $  38,551  $  36,959  $ 114,114  $ 109,046 
----------------------------------------------------------------------------
Adjusted EBITDA                  $  43,184  $  41,211  $ 126,766  $ 123,026 
----------------------------------------------------------------------------



Revenues

Total revenues of $77,560 for the third quarter of 2013 increased by $5,512 or
8% and by $16,220 or 8% to $223,474 year to date compared to the same periods in
2012. Rentals revenues for the quarter increased by $667 to $47,248 and by
$1,460 to $141,623 year to date, compared to the same periods in 2012, primarily
due to a rental rate increase implemented in January 2013, partially offset by a
small reduction in installed assets. Sub-metering revenues in the third quarter
of 2013 were $30,291, an increase of $4,840 or 19% with year to date
sub-metering revenues increasing to $81,513 or $14,699 over the comparable
periods of 2012, primarily due to increased commodity charges and Billable
units. Sub-metering revenue includes total pass through energy charges of
$25,500 for the third quarter and $67,688 year to date in 2013, an increase of
$4,619 and $14,003, respectively, over the same periods in 2012.


Investment income was $21 in the third quarter and $338 year to date in 2013,
compared to $16 and $277 in the same periods in 2012. The changes in investment
income were primarily attributable to greater investment balances, particularly
following the issuance of the $225,000 4.60% Series 2013-1 Senior Unsecured
Notes of EnerCare Solutions Inc. ("EnerCare Solutions") ("2013 Notes") and the
drawdown of the $60,000 single draw, variable rate, interest only, open loan
("Term Loan") approximately 30 days prior to the redemption of the $270,000
6.75% Series 2009-2 Senior Notes of EnerCare Solutions ("2009-2 Notes") during
the first quarter of 2013.


Selling, General & Administrative Expenses

Total SG&A expenses were $10,855 in the third quarter of 2013, an increase of
$60 compared to the same period in 2012. Sub-metering SG&A expenses were $3,475
or $202 greater in the third quarter of 2013 than that of the comparable period
in 2012, primarily as a result of increased bad debt expenses of approximately
$370 and billing and servicing costs of $70, partially offset by reductions in
professional fees and office expenses of $250. Rentals and corporate expenses of
$7,380 decreased by $142 in the third quarter of 2013 over that in the same
period in 2012, primarily due to decreases of approximately $670 in selling
expenses, $530 for professional fees and $275 in office expenses, partially
offset by increases of approximately $600 for wages and benefits, $415 in claims
and bad debts and $330 on account of billing and servicing costs.


Year to date total SG&A expenses were $32,360 or $261 lower than the same period
in 2012. Sub-metering SG&A expenses of $9,477 were $771 higher year to date in
2013 compared to 2012, primarily as a result of increases in wages and benefits
of approximately $660, $430 in bad debt expense and $180 in office, selling and
professional fees, partially offset by $500 in lower billing and servicing
costs. Rentals and corporate expenses of $22,883 year to date in 2013 decreased
by $1,032 over that in the same period in 2012, primarily due to a decrease of
approximately $3,500 in professional fees and selling expenses of approximately
$1,700, of which were on account of proxy solicitation costs incurred in 2012,
partially offset by increases of approximately $980 in wages and benefits,
$1,050 in claims and bad debts and $480 on account of billing and servicing
costs.


Amortization Expense

Amortization expense decreased by $179 or 1% to $25,228 in the third quarter of
2013 and by $2,519 or 3% to $73,928 year to date over that of 2012, primarily
due to a smaller installed asset base in the rentals portfolio, partially offset
by increased sub-metering capital investments, which are amortized over a
shorter life than the rentals business.


Loss on Disposal of Equipment

EnerCare reported a loss on disposal of equipment of $2,633 in the third quarter
of 2013 and $8,974 year to date, reductions of $764 and $2,651, respectively,
over the same periods in 2012. The loss on disposal amount is influenced by the
number of assets retired, proceeds on disposal of equipment, changes in the
retirement asset mix and the age of the assets retired. In 2012, loss on
disposal was elevated primarily as a result of higher buyout activity and
attrition. 


Interest Expense

Interest expense payable in cash decreased by $2,129 to $5,852 in the third
quarter of 2013 and by $5,413 to $19,951 year to date, compared to the same
periods in 2012. The decreases are primarily related to the conversion of
convertible debentures to shares, repayment of the $60,000 6.20% Series 2009-1
Senior Notes of EnerCare Solutions on April 30, 2012 and the redemption of the
$240,000 5.25% Series 2010-1 Senior Unsecured Notes of EnerCare Solutions in the
fourth quarter of 2012 with the proceeds from the offering of the $250,000 4.30%
Series 2012-1 Senior Unsecured Notes of EnerCare Solutions, which mature on
November 30, 2017. The make-whole payment of $13,754 was incurred upon the early
redemption of the 2009-2 Notes associated with the issuance of the 2013 Notes
and the drawdown of the Term Loan. Amortization of other comprehensive income
("OCI") and financing costs for 2013 include the previously unamortized costs
associated with the 2009-2 Notes and $4,023 of accumulated OCI which was fully
reclassified to earnings in the first quarter of 2013.


Other Income

During the third quarter of 2013, EnerCare accrued a settlement from Direct
Energy Marketing Limited ("DE") of $2,000 on account of water heater
installation costs, billing and collection deficiencies and third-party claims.
The 2013 year to date amount of $3,678 includes $1,678 on account of settlements
reached with DE on account of billing and collection in respect of water heater
buyouts. In 2012, EnerCare and DE reached a settlement of $1,500 on account of
billing for water heater installation costs and $855 representing the reversal
of the liability in respect of the third and final earn out payable to the
former principals of Stratacon Inc. 


Income Taxes

EnerCare reported a current tax expense of $5,525 for the third quarter of 2013
and $15,704 year to date, which were $1,623 and $6,373, respectively, greater
than the same periods in 2012, primarily as a result of decreased loss carry
forwards available to shelter taxable income in the Rentals business and greater
taxable income. The deferred income tax recovery of $3,134 for the quarter and
$14,498 year to date 2013 increased by $466 and $12,655, respectively, primarily
as a result of temporary difference reversals in the rentals and sub-metering
businesses, including the make-whole payment inclusion through April 30, 2014.


Net Earnings 

Net earnings in the third quarter of 2013 were $6,931 and $4,025 year to date,
increases of $4,777 and $5,104, respectively, over the same period in 2012 as
previously described. 


EBITDA and Adjusted EBITDA

The following table summarizes comparative quarterly results for the last eight
quarters, and reconciles net earnings, an IFRS measure, to EBITDA and Adjusted
EBITDA.




----------------------------------------------------------
(000's)                           Q3/13    Q2/13    Q1/13 
----------------------------------------------------------
Net earnings/(loss)            $  6,931 $  7,482 $(10,388)
Deferred tax (recovery)/expense  (3,134)  (3,640)  (7,724)
Current tax expense               5,525    4,591    5,588 
Amortization expense             25,228   24,344   24,356 
Interest expense                  6,022    5,976   26,973 
Other (income)/expense           (2,000)  (1,678)       - 
Investment (income)                 (21)     (49)    (268)
----------------------------------------------------------
EBITDA                           38,551   37,026   38,537 
Add: Loss on disposal of                                  
 equipment                        2,633    3,449    2,892 
Add: Impairment of assets             -        -        - 
Add: Other income/(expense)       2,000    1,678        - 
----------------------------------------------------------
Adjusted EBITDA(1)             $ 43,184 $ 42,153 $ 41,429 
----------------------------------------------------------

----------------------------------------------------------------------------
(000's)                           Q4/12    Q3/12    Q2/12    Q1/12    Q4/11 
----------------------------------------------------------------------------
Net earnings/(loss)            $ (2,096)$  2,154 $ (3,064)$   (169)$ (2,256)
Deferred tax (recovery)/expense  (4,155)  (2,668)   1,766     (941)    (874)
Current tax expense               5,217    3,902    2,118    3,311      765 
Amortization expense             25,175   25,407   25,166   25,874   26,234 
Interest expense                 11,937    9,035    9,457   10,330   10,377 
Other (income)/expense              362     (855)       -   (1,500)       - 
Investment (income)                (180)     (16)     (76)    (185)    (174)
----------------------------------------------------------------------------
EBITDA                           36,260   36,959   35,367   36,720   34,072 
Add: Loss on disposal of                                                    
 equipment                        3,523    3,397    4,113    4,115    4,880 
Add: Impairment of assets             -        -        -        -      458 
Add: Other income/(expense)        (362)     855        -    1,500        - 
----------------------------------------------------------------------------
Adjusted EBITDA(1)             $ 39,421 $ 41,211 $ 39,480 $ 42,335 $ 39,410 
----------------------------------------------------------------------------



(1) Historical Adjusted EBITDA has been conformed to the current presentation
which includes other income and expense. 


Outlook

The forward-looking statements contained in this section are not historical
facts but, rather, reflect EnerCare's current expectations regarding future
results or events and are based on information currently available to
management. Certain material factors and assumptions were applied in providing
these forward-looking statements. See "Forward-looking Information" in this
press release.


EnerCare continued to experience improved customer retention during the third
quarter of 2013. Overall, we are encouraged by the positive trend we have seen
in 2013 with a 34% reduction in attrition and the decreasing trend over the last
five quarters. The Ontario Government's Stronger Protection for Ontario
Consumers Act, 2013 ("Bill 55"), which seeks to address issues in respect of
water heater door-to-door sales, passed second reading and is currently being
considered by the Standing Committee to the Legislative Assembly. We strongly
support the introduction of Bill 55 that will help protect consumers from
aggressive and questionable D2D sales activities. If passed, we believe that the
proposed legislation is very much a positive development for consumers, our
customers and our business and will greatly assist in our efforts to combat
Attrition. Going forward we continue to believe that the factors that have led
to the decline in attrition over the last three years, including improving
consumer awareness, and if passed, Bill 55 will create a more favourable
environment for further improvement in customer retention. We will continue to
explore new initiatives and modifications of existing programs, as well as
enhanced customer product offerings and service programs. 


As announced in the first quarter of 2013, our key priorities and initiatives in
the business are to continue to improve attrition by continuing to invest in the
education and protection of consumers relating to door-to-door solicitation,
enhancing our customer value proposition, supporting Bill 55 and growing the
business through portfolio additions and new products by accelerating
originations in respect of HVAC. 


In respect of sub-metering, our priorities and initiatives are to grow the
business to be cash flow positive by year end by improving productivity and
operating efficiencies, such as through our LEAN initiative and currently under
development e-billing initiative, increasing the number of billable units and
augmenting our electricity and water sub-metering offerings to provide a "whole
building" solution, such as with thermal metering. 


We are making progress on all of our annual objectives. In particular we are
pleased with the results from our rentals business and are concentrating efforts
on enhancing collection activities and increasing our billing units in respect
of sub-metering. 


Financial Statements and Management's Discussion and Analysis

EnerCare's financial statements and management's discussion and analysis for the
third quarter of 2013 are available on SEDAR at www.sedar.com or on EnerCare's
investor relations website at http://www.enercareinc.com.


Conference Call and Webcast

Management will host a conference call and live audio webcast to discuss
EnerCare's financial results for the third quarter ended September 30, 2013
later this morning, Thursday, November 14, 2013, at 10:00 a.m. (ET). John
Macdonald, President and CEO, and Evelyn Sutherland, CFO, will be on the call.
Details of the call and webcast are as follows:




Date:          Thursday, November 14, 2013                                  
Time:          10:00 - 11:00 a.m. ET                                        
By telephone:  416.340.2216 or 1.866.226.1792                               
               Please allow 10 minutes to be connected to the conference    
               call.                                                        
Webcast:       http://www.gowebcasting.com/4815                             
               Note: this is a listen-only audio webcast. Media Player or   
               Real Player is required to listen to the broadcast.          
Replay:        An archived audio webcast will be available at:              
               http://www.enercareinc.com/ for one year following the       
               original broadcast.                                          



About EnerCare

EnerCare owns a portfolio of approximately 1.2 million installed water heaters
and other assets, rented primarily to residential customers in Ontario. EnerCare
also owns EnerCare Connections Inc., a leading sub-metering company, with
metering contracts for condominium and apartment suites in Ontario, Alberta and
elsewhere in Canada. Additional information about EnerCare is available on SEDAR
at www.sedar.com or on EnerCare's website at http://www.enercareinc.com.


Forward-looking Information

Certain statements in this news release are forward-looking statements, which
reflect management's expectation regarding EnerCare's and EnerCare Solutions
growth, results of operations, performance, business prospects and
opportunities. Such forward-looking information reflects management's current
beliefs and is based on information available to them and/or assumptions
management believes are reasonable. Many factors could cause actual results to
differ materially from the results discussed in the forward-looking information.
These factors include risks associated with the failure to realize the
anticipated benefits of the conversion. Although the forward-looking information
is based on what management believes to be reasonable assumptions, EnerCare and
EnerCare Solutions cannot assure investors that actual results will be
consistent with this forward-looking information. Except as required by
applicable securities laws, neither EnerCare nor EnerCare Solutions intend and
do not assume any obligation to update or revise the forward-looking
information, whether as a result of new information, future events or otherwise.


Source: EnerCare Inc. 

FOR FURTHER INFORMATION PLEASE CONTACT: 
EnerCare Inc.
Evelyn Sutherland
CFO
1.416.649.1860
esutherland@enercare.ca

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