New development framework and services fast
track multi-agent adoption by enabling interoperability and
scalability to transform business processes
TEANECK,
N.J., Jan. 16, 2025 /PRNewswire/ -- Cognizant
(NASDAQ:CTSH) has announced its Neuro® AI Multi-Agent Accelerator
and Multi-Agent Service Suite. These new offerings accelerate the
development and adoption of AI agents, helping empower businesses
to transform their business processes using AI agents for adaptive
operations, real-time decision-making, and personalized customer
experiences - to support all facets of business, from IT and
finance to sales and marketing.
Businesses are dealing with market volatility, operational
complexity, and competition from AI-native companies. Traditional
workflows and fixed automation no longer meet most customer
expectations because of escalating costs and demand for real-time
adaptability, and agentic systems are helping bridge the gap.
Designed to expedite agentic AI adoption, Neuro® AI
Multi-Agent Accelerator is a no-code development framework which
includes a collection of pre-built, reference agent networks that
enable businesses to rapidly prototype, customize and scale
multi-agent systems. Pre-built multi-agent network templates
provide a starting point for clients to address a range of
enterprise functions such as Sales and Marketing, Finance, and
Investor Relations, as well as industry-specific processes
including Supply Chain Management, Customer Service, and Insurance
Underwriting. Additional agent networks can be rapidly created
using natural language descriptions to fit different scenarios and
client use cases and expanded to include third-party agents.
Neuro AI® Multi-Agent Accelerator is part of the Multi-Agent
Services Suite, a broader suite of services that are designed to
accelerate the transformation of business processes. This suite of
services helps businesses seamlessly create and deploy multi-agent
systems using a standardized, proven approach. These services help
organizations redesign their business processes, develop and deploy
intelligent agent systems, and efficiently manage them in
production. In addition, enhanced security and compliance mean
that clients can meet regulatory and legal requirements more
easily.
"We are entering a pivotal era for human-plus-machine
collaboration. Enterprises persisting with stand-alone agents to
duplicate human work will struggle to achieve value," said
Phil Fersht, CEO and Chief Analyst,
HFS Research. "Rather, they must deploy genuine organizational
intelligence where agents and their human counterparts bring
contextual intelligence to enhance workflows, datasets, and
processes to deliver outcomes."
"AI agents are transforming enterprise operations through task
automation and reducing manual effort, enabling employees to focus
on strategic activities," said Babak
Hodjat, CTO of AI at Cognizant. "However, without
collaboration among specialized agents, software systems will
remain disconnected from larger business goals. Neuro® AI
Multi-Agent Accelerator and the Multi-Agent Service Suite allow
clients to quickly build and deploy agents into the fabric of their
organization, so that they work together across entire businesses
to assist humans in lots of roles, from finance and IT to marketing
and sales."
"The rise of autonomous agent networks in enterprise workflows
underscores the urgent need for a structured framework enabling
seamless interaction and coordination among agents," said
Vishal Gupta, Partner, Data and AI,
Everest Group. "Cognizant tackles this challenge head-on, with a
multi-agent development framework that delivers a solution
laser-focused on scalability and interoperability— pivotal concerns
for enterprises seeking to integrate agents into their
infrastructure effectively."
Multi-agent systems go beyond single agents by enabling
decentralized decision-making, where agents act
independently yet collaboratively to solve complex, interdependent
problems. They are designed to provide scalability across functions
and geographies, allow expansion without overhauling systems, and
offer resilience through redundancy, ensuring continuity even if
individual agents fail.
Neuro AI® Multi-Agent Accelerator offers:
- Accelerated Agentification Process: pre-built
multi-agent networks offer customizable building blocks that
incorporate industry and functional best practices. Instead of
designing everything from scratch, organizations can start with
proven AI agent networks, reducing implementation time and
technical risks. Customizing these networks allows for
differentiation and adaptation to unique client needs while
maintaining the speed and reliability advantage of the pre-built
network
- Fast and Simple Customization: new multi-agent networks
can be rapidly created using natural language descriptions to fit
different scenarios and client use cases
- Scalable, Distributed Operation with Smart Task Routing:
- integrate newly developed multi-agent networks with
pre-existing and other third-party agentic systems using simple
APIs.
- encapsulation of agent responsibilities allows for
extensibility and automatic routing of tasks to the right AI
agents
- ambiguity resolution over the network of agents, allows new
agents to be added more easily while minimizing errors and
improving response times
- manage large workloads by distributing tasks across multiple
servers
- Flexibility in AI and Cloud Provider Choice: switch
between all open-source and most commercial LLMs as well as
private/public cloud providers without system rebuilds, avoiding
vendor lock-in and optimizing cost.
Cognizant is already helping clients transform their businesses
with multi-agent solutions. For instance, an insurance company
improved investor relations and call analysis by implementing a
multi-agent system designed by Cognizant, while a healthcare
company created a Contract Negotiator agent network that sped up
medical appeal processing times.
Cognizant's Neuro AI® Multi-Agent Accelerator and Multi Agent
Services Suite are available today. For more information about
Cognizant's new Neuro AI® Multi-Agent Accelerator and
Multi-Agents Services Suite, click here.
About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern
businesses. We help our clients modernize technology, reimagine
processes and transform experiences so they can stay ahead in our
fast-changing world. Together, we're improving everyday life. See
how at www.cognizant.com or @cognizant
For more information, contact:
Corporate
Gabby Gugliocciello
Gabrielle.Gugliocciello@cognizant.com
India
Rashmi Vasisht
rashmi.vasisht@cognizant.com
Americas / EMEA / APJ
Christina Schneider
christina.schneider@cognizant.com
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SOURCE Cognizant
