SAP® SuccessFactors® Solutions Integration with Microsoft 365
Copilot and Copilot in Viva Learning Will Bring the Power of AI to
People Leaders, Helping Them Recruit and Develop Their
Teams
WALLDORF, Germany, May 15, 2023
/PRNewswire/ -- Today, SAP SE (NYSE: SAP) announced
the next step in its long-standing partnership with Microsoft,
using the latest in enterprise-ready generative AI innovation to
help solve customers' most fundamental business challenges. The
companies will collaborate on integrating SAP®
SuccessFactors® solutions with Microsoft 365 Copilot and
Copilot in Viva Learning, as well as Microsoft's Azure
OpenAI Service to access powerful language models that
analyze and generate natural language. The integrations will enable
new experiences designed to improve how organizations attract,
retain and skill their people.
"For years, Microsoft and SAP have worked together to help drive
their customers' transformation journeys forward," said
Christian Klein, CEO and member of
the Executive Board of SAP SE. "SAP has long embedded AI into our
solutions, and we're very excited about the opportunities
generative AI unfolds for our industry and our customers. Today's
announcement is one example of how we are bringing the power of
generative AI to business, building on 50 years of trusted
innovation for companies worldwide."
"We have an incredible opportunity to deliver next-generation AI
that will unlock productivity growth for every individual,
organization and industry, including the human resources function,"
said Satya Nadella, Chairman and
CEO, Microsoft. "We're building on our long-standing cloud
partnership with SAP and bringing together the power of Microsoft
365 Copilot with SAP SuccessFactors solutions to transform how
organizations attract and develop their most important resource –
their people."
Addressing the Skills Challenge — One of Today's Toughest
Business Problems
Across the world today, companies are facing a growing challenge as
they manage the gap between the skills they have in their work
force and the skills they need for the future. Closing that gap
means optimizing how they recruit and hire new talent in today's
competitive market, as well as how they deliver learning and
development programs to help employees grow.
Today, these functions require a lot of manual, repetitive work
and often end up missing the mark. Companies are constantly
reinventing the wheel each time they create a new position,
updating requirements based on the rapidly changing skills
landscape, ensuring job descriptions are market competitive and
developing interview questions to unearth the potential in every
candidate.
Another concern is closing the gap between each employee's
unique career aspirations and the cross-skilling and upskilling
opportunities offered by the organization. With today's
announcement, Microsoft and SAP will collaborate to enable SAP
customers to benefit from the power of generative AI to attract the
most qualified candidates for key roles and generate personalized
insights to keep them engaged once on board.
Streamlining Recruitment and Employee Learning
Through this collaboration and SAP's use of the Azure OpenAI
Service API, SAP and Microsoft will work together on new
experiences that streamline recruiting and employee development
processes, including:
- Recruiting: SAP will leverage the Azure OpenAI
Service API and data from SAP SuccessFactors solutions to create
compelling and highly targeted job descriptions. Through an
integration between the SAP SuccessFactors Recruiting solution and
Microsoft 365, people leaders will be able to fine-tune job
descriptions using Copilot in Microsoft Word with additional
content and checks to detect bias. The final job descriptions will
then be published in SAP SuccessFactors solutions to complete the
workflow, without people leaders having to leave their normal flow
of work. SAP will also leverage the Azure OpenAI Service API to
offer prompts to interviewers within Microsoft Teams with suggested
questions based on a candidate's resume, the job description and
similar jobs.
- Learning: Integration between SAP SuccessFactors
solutions and Microsoft Viva Learning will enable employees to use
Copilot in Viva Learning to conduct natural language queries to
create personalized learning recommendations based on data and
learning courses in SAP SuccessFactors solutions that align with
the employee's career and development goals. As learning is
completed, the SAP SuccessFactors portfolio will update
automatically, providing companies an up-to-date view of the skills
landscape in their organization. This enhancement builds on an
already robust integration with content, assignment, permissions
and SSO sync, available now, and an automated admin setup
Experience available to customers later this year.
A Rich Data Foundation for Effective AI
Given SAP's worldwide footprint, the company's immense data estate
provides the potential to significantly enhance the capabilities of
large-language models across many industries. As such, today's
announcement is also a model for how AI tools can work to enhance
the power of data and systems in any field.
A Responsible Approach to AI
SAP AI abides by the highest industry standards on responsible AI.
It is transparent, so organizations can understand how it makes
inferences and builds recommendations. It respects the privacy of
sensitive data and helps avoid bias. As one of the first companies
to define guiding principles for using AI in its software, SAP
works with leading ethics experts as part of its AI ethics advisory
panel to explore the implications of deploying AI in the
enterprise.
Visit the SAP News Center. Follow SAP on Twitter at
@SAPNews.
About SAP
SAP's strategy is to help every business run as an intelligent,
sustainable enterprise. As a market leader in enterprise
application software, we help companies of all sizes and in all
industries run at their best: SAP customers generate 87% of total
global commerce. Our machine learning, Internet of Things (IoT),
and advanced analytics technologies help turn customers' businesses
into intelligent enterprises. SAP helps give people and
organizations deep business insight and fosters collaboration that
helps them stay ahead of their competition. We simplify technology
for companies so they can consume our software the way they want –
without disruption. Our end-to-end suite of applications and
services enables business and public customers across 25 industries
globally to operate profitably, adapt continuously and make a
difference. With a global network of customers, partners, employees
and thought leaders, SAP helps the world run better and improve
people's lives. For more information, visit www.sap.com.
This document contains forward-looking statements, which are
predictions, projections, or other statements about future events.
These statements are based on current expectations, forecasts, and
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cause actual results and outcomes to materially differ. Additional
information regarding these risks and uncertainties may be found in
our filings with the Securities and Exchange Commission, including
but not limited to the risk factors section of SAP's 2022 Annual
Report on Form 20-F.
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